Comwire IT
- Company typePrivate
- Founded2010
- HeadquartersHindmarsh, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
Comwire IT firmographics
Firmographics- Name
- Comwire IT
- Legal name
- Comwire IT
- Website
- https://comwireit.com.au
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Comwire IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
Keywords
Where Comwire IT is headquartered
LocationHeadquarters
- HQ city
- Hindmarsh
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Comwire IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Fixed price plans with all support provided from Australian-based Helpdesk, transparent monthly reporting and simple billing model
- Prepaid Support Hours: Prepaid support hours option for flexibility
- IT Consulting and Strategy: IT strategy and consulting services to build scalable IT systems supporting business objectives
- Project Delivery: Planned, managed and delivered IT projects on-time and within budget
- Cloud Solutions: Public or Private Cloud solutions, hosted servers, Microsoft 365 services
- Voice/Cloud PBX: Cloud PBX, SIP Trunks, and contact centre solutions
- Managed Print: Pay as you Go print plans with no minimum print volumes
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Price IT Support Plans |
| Other | Pay-as-you-go | Prepaid Support Hours |
| Usage-based | Pay-as-you-go | Pay as You Go Print |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Comwire IT product offering
Product offeringCore offering
Comwire IT provides managed IT, cloud, cyber security, voice, and print services to Australian small and medium-sized enterprises. The company delivers end-to-end IT support from an Australian-based 24/7 helpdesk, including fixed-price support plans, prepaid support hours, IT strategy consulting, project delivery, Microsoft 365 enablement, Cloud PBX, and managed print. It operates a direct sales-led model with no lock-in contracts and dedicated account managers serving clients from offices in Adelaide, Melbourne, and Sydney.
Product overview
Comwire IT offers a unified suite of IT services built around five core product lines: Managed IT (IT support plans, consulting, and project delivery), Cloud Services (Microsoft 365, private/public cloud hosting, backup and disaster recovery), Cyber Security (proactive protection, Essential Eight compliance, staff training), Voice Solutions (Cloud PBX, SIP Trunks, Contact Centre), and Print Services (managed print with Pay as You Go pricing, document digitisation). These services are designed to work together as an integrated IT support plan, with no lock-in contracts and dedicated account managers. The company operates Australian-based 24/7 helpdesk support and serves clients from offices in Adelaide, Melbourne, and Sydney.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Comprehensive IT support service for Australian businesses offering prepaid support hours or fixed-price plans with 24/7 Australian-based Helpdesk support, transparent monthly reporting, simple billing, dedicated account managers, IT consulting and strategy, and project delivery.
- Cloud Services Cloud solutions including Microsoft 365 enablement, private cloud and data centre hosting (dedicated servers, shared resources, public cloud), and backup and disaster recovery with targeted restoration times and regular DR testing.
- Cyber Security Robust cyber security strategies including proactive protection with baseline security, Multi-Factor Authentication, Device Enrolment, Endpoint Threat Detection, Next Generation Firewalls, Perimeter Protection, Zero Trust Architecture, Essential Eight maturity assessments, and staff education and training programs including Phishing Simulation.
- Voice Solutions Cloud PBX scalable voice and unified communications solutions supporting physical phones and apps for computers and mobile devices with the same extension and phone number anywhere. Also includes SIP Trunks for existing phone systems and Contact Centre Solutions with call queueing, recording, reporting and analytics.
- Print Services Managed print services integrated with IT support plans offering Pay as You Go pricing with no minimum print volumes, plus document capture and storage solutions for digitisation of paper records.
Quantifiable outcome
- Cost savings on hiring and training IT staff and purchasing hardware/software through economies of scale
- +1 more outcomes
Companies that use Comwire IT
Customer profileNamed customers13 records
Segments2 records
Ideal customer profiles2 records
Comwire IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Comwire IT partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- Bluearth FoundationminorCommunity partner supported by Comwire IT as part of their 'Get Real Give Back' community initiative supporting local organisations and initiatives.
- FoodbankcoreAnnual partnership during festive season helping Foodbank make a huge difference in the lives of South Australian families doing it tough.
- Hutt St CentreminorCommunity partner supported by Comwire IT as part of their community outreach and support initiatives.
- Mito FoundationminorCommunity partner supported by Comwire IT supporting those affected by mitochondrial disease.
- Spoke to a BlokeminorCommunity partner supported by Comwire IT as part of their commitment to mental health and community support.
- Youth IncminorCommunity partner supported by Comwire IT supporting youth organisations and initiatives.
- TjinduminorCommunity partner supported by Comwire IT as part of their community support network.
- Children's Tumour Foundation (CTF)minorCommunity partner supported by Comwire IT supporting families affected by neurofibromatosis.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Comwire IT competitors and assessment
Company assessmentDirect peers
- Datacom: One of Australasia's largest MSPs and IT services firms, headquartered in Australia/NZ. Directly comparable as a multi-service managed IT, cloud, cybersecurity, and consulting provider serving enterprise and SME customers.
- Brennan IT: Australian managed IT services provider offering managed IT, cloud, security, voice, and consulting — overlapping almost line-for-line with Comwire IT's service catalogue and targeting Australian SME and mid-market customers.
- Tesserent (Thales): Australia-headquartered cybersecurity services firm (now part of Thales) delivering managed detection, Essential Eight-aligned advisory, and cyber consulting — a comparable cyber-focused services peer, though larger and more specialised than Comwire IT.
- 8x8: Global provider of cloud PBX, UCaaS, and contact centre solutions — a direct competitor in Comwire IT's Voice Solutions product line, though 8x8 is a software/vendor whereas Comwire IT delivers voice as a managed service.
- RingCentral: Global cloud communications provider offering cloud PBX, UCaaS, and contact centre. Comparable to Comwire IT's Voice Solutions offering — both target business customers seeking hosted telephony and unified communications.
Broad incumbents
- Telstra Enterprise: Australia's dominant telecommunications incumbent offering managed IT, cloud (Telstra Cloud), security, and unified communications at scale. Competes with Comwire IT in cloud PBX, managed services, and security but across a vastly larger enterprise and government customer base.
- Optus Business: Major Australian telco offering managed services, cloud, cybersecurity, and UCaaS to enterprise and SME segments. Competes with Comwire IT across cloud, voice, and managed IT but as part of a broader carrier services portfolio.
- DXC Technology: Global IT services giant with significant Australian operations providing managed IT, cloud, security, and workplace services. Comparable service lines to Comwire IT, but at much larger enterprise scale and global delivery footprint.
- Cisco (Webex / Meraki): Global networking, collaboration (Webex), and security vendor. Overlaps with Comwire IT's networking/firewall, cloud PBX/UC, and security offerings; relevant as both a vendor partner and a competitor in the managed services stack.
Regional players
- Infoxchange: Australian not-for-profit technology specialist serving community organisations with IT support, cloud, and digital tools — directly comparable to Comwire IT's NFP/charity customer segment and a regional/community-focused peer.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Comwire IT social profiles
Digital presenceComwire IT compliance and trust
Trust signalCompliance1 record
Comwire IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Comwire IT leadership team
Management profileNumber of profiles
Profiles8 records
Comwire IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Comwire IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Comwire IT
What does Comwire IT do?
Comwire IT provides managed IT, cloud, cyber security, voice, and print services to Australian small and medium-sized enterprises. The company delivers end-to-end IT support from an Australian-based 24/7 helpdesk, including fixed-price support plans, prepaid support hours, IT strategy consulting, project delivery, Microsoft 365 enablement, Cloud PBX, and managed print. It operates a direct sales-led model with no lock-in contracts and dedicated account managers serving clients from offices in Adelaide, Melbourne, and Sydney.
Is Comwire IT a public or private company?
Comwire IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Comwire IT founded?
Comwire IT was founded in 2010. It employs 11 to 50 people.
Where is Comwire IT based?
Comwire IT is headquartered in Hindmarsh, Australia, in the Oceania region.
How does Comwire IT make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are prepaid Support Hours, IT Consulting and Strategy, project Delivery, cloud Solutions, voice/Cloud PBX and managed Print.
Who are Comwire IT's main competitors?
Direct peers on record are Datacom, Brennan IT, Tesserent (Thales), 8x8 and RingCentral. Broad incumbents are Telstra Enterprise, Optus Business, DXC Technology and Cisco (Webex / Meraki). Infoxchange is listed as a regional player.
Does Comwire IT have an API?
No public API is recorded for Comwire IT.
What industry is Comwire IT in?
Comwire IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 54151 and its SIC code is 7370.