What ENData does

ENData is an Australian insurance technology (Insurtech) company founded in 2009 and headquartered in South Brisbane, Queensland. The company provides claims and supply chain management software and services to the Australian general insurance industry, with a stated footprint of 4 of the top 5 Australian general insurers and 20 high-profile insurance brands using its platform daily. Its core product is the ENData Platform, a purpose-built, API-first, web-based SaaS solution for procurement of claim services across the property insurance supply chain. The platform combines multi-supplier portals, granular data capture, claim pathing and straight-through processing, automated workflows, live dashboards, and supplier scorecards, and is designed to overlay existing insurance core systems via APIs rather than require large migrations.

The platform is complemented by additional products and services: InFocus, a white-label WebRTC video platform for remote claim assessments; Standard Industry Rates (S.I.R), a dynamic pricing module reflecting real-time insurance repair market rates; an upcoming Repairers Platform; and service lines covering Third Party Claim Administration (including catastrophe response), Roof Repair Management, Independent Decontamination, and a curated network of 300+ specialist service providers across Australia spanning engineering, building consultancy, roofing, plumbing, hygiene, and flood restoration.

ENData generates revenue through a hybrid model combining SaaS subscriptions, managed services delivered via its specialist provider network, and professional services for third-party claim administration, including catastrophe event response. Pricing is quote-based and not publicly disclosed. Go-to-market is direct enterprise sales targeting Australian general insurers, supplemented by a partner ecosystem that includes channel partners and technology integrations. Geographic focus is exclusively Australia, with no disclosed international operations, and the company is privately held with no public funding or M&A history.

Name

ENData

Legal name

ENData Pty Ltd

Website

https://endataclaims.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

ENData is an Australian insurance technology company that provides a SaaS platform and supply chain management solutions for property insurance claims procurement, serving 4 of Australia's top 5 general insurers and 20 enterprise insurance brands via a 300+ specialist provider network.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

Keywords

• Claims management software
• Insurance supply chain
• Property insurance platform
• Insurtech solutions
• Repair management system

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: ENData operates as a purpose-built SaaS platform for procurement of claim services. The platform is offered as a subscription service to insurance companies, providing access to claims management, supply chain management, and analytics capabilities. The system can be customized for each client's specific needs.
2. Specialist Services Management: ENData delivers independent expert services through a network of 300+ specialist service providers across Australia, including Engineering, Building Consultancy, Hygienist, Roofing, Plumbing, and other services. Their technical specialist team controls cost, quality and KPIs.
3. Third Party Claim Administration: Claim management services during business-as-usual and catastrophe events on behalf of clients, using skilled technical specialists and the ENData platform to manage claims, customers, and service providers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

ENData operates a purpose-built SaaS platform for the procurement and management of claim services across the property insurance supply chain. The platform automates claims processing, integrates with insurer legacy systems via APIs, and connects insurers to a network of 300+ specialist service providers across Australia. It offers white-label tools (InFocus), dynamic rate benchmarking (Standard Industry Rates), and managed services for third-party claim administration, roof repair management, and independent decontamination.

Product overview

ENData offers a unified platform architecture centered on the ENData Platform, a purpose-built SaaS solution for the insurance industry. The core platform is supplemented by several add-on modules and services: InFocus (WebRTC video platform for remote assessments), Standard Industry Rates (dynamic pricing tool), and the upcoming Repairers Platform. Services include Third Party Claim Administration, Roof Repair Management, Independent Decontamination, and Specialist Services spanning Engineering, Building Consultancy, Hygienist, Roofing, and Plumbing. The platform integrates via APIs with client legacy systems and supplier networks to automate claims and supply chain processes.

Differentiator

Problem solved

Functional benefit

Products and services

• ENData Platform A SaaS platform for the procurement and management of claim services across the property insurance supply chain. It automates activities, collects granular data, and enables effective supply chain management through multi-supplier portals, claim pathing, and straight-through processing. For enterprise insurance companies.
• InFocus Video Platform

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature11 records

Partnerships

18 partnerships are on record, tiered minor and core.

• AAT BuildingminorStrategic or Co-development PartnerBuilding and construction partner featured in ENData's partner ecosystem for insurance repair services.
• Elements GroupminorStrategic or Co-development PartnerConstruction and building services partner integrated into ENData's supply chain network for insurance claims.
• ABRILminorStrategic or Co-development PartnerBuilding consultancy partner providing services through ENData's platform for insurance repair management.
• Complete Building ServiceminorStrategic or Co-development PartnerComplete building services partner in ENData's network for property insurance repairs.
• McCaskill ParryminorStrategic or Co-development PartnerEngineering and building consultancy partner for ENData's insurance supply chain ecosystem.
• Structability Consulting EngineeringminorStrategic or Co-development PartnerStructural engineering consultancy partner providing expertise for insurance claim assessments.
• Nexus GroupminorStrategic or Co-development PartnerBuilding and construction partner integrated into ENData's service provider network.
• JohnsLyng GroupminorStrategic or Co-development PartnerMajor building and construction services group partner for insurance repair services.
• RNL ConstructionsminorStrategic or Co-development PartnerConstruction partner in ENData's network for insurance property repairs.
• Flood Restoration AustraliaminorStrategic or Co-development PartnerSpecialist flood restoration partner for insurance claim management and property repairs.
• ABRSminorStrategic or Co-development PartnerBuilding services partner for insurance repair and restoration services.
• Magna ConstructionsminorStrategic or Co-development PartnerConstruction partner providing services through ENData's insurance supply chain network.
• RepairRebuildminorStrategic or Co-development PartnerBuilding repair specialist partner for insurance claim repairs.
• Adelaide Insurance BuildersminorChannel Partner/ Reseller/ DistributorSpecialist insurance builders based in Adelaide providing repair services through ENData's platform.
• ManserminorStrategic or Co-development PartnerFire and marine specialist builder partner for insurance repair services.
• Paynter DixonminorStrategic or Co-development PartnerBuilding and construction partner for insurance repair management services.
• Repairers PlatformcoreTechnology or IntegrationCOMING SOON - Repairers Platform integration connecting repairers into ENData's ecosystem for seamless claim management and service coordination.
• InFocuscoreOEM/ Whitelabel/ Licensing PartnerWebRTC video connection platform offered as a white-label product that can be branded with client company logos. Allows companies to connect with people remotely from their office for assessments and consultations.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Tractable: Tractable applies AI to property and auto insurance claims, including damage assessment and repair workflows. Comparable as an emerging player bringing AI-driven innovation to insurance claims supply chain processes.

Broad incumbents

• Mitchell International: Mitchell (an Enlyte company) provides intelligent claims management solutions, including repair estimating and pharmacy networks, for P&C insurers. Comparable as a broad incumbent in claims and repair supply chain technology.
• CCC Intelligent Solutions: CCC Intelligent Solutions is a major provider of SaaS, telematics, and workflow software for the P&C insurance economy, including property and auto claims management. Comparable as a broad incumbent in claims and supply chain technology.
• CoreLogic (Insurance Solutions): CoreLogic provides property data, analytics, and workflow solutions for the property and casualty insurance industry. Comparable as a broad incumbent in property insurance data and claims workflow.
• Guidewire Software: Guidewire is the leading core insurance platform vendor for P&C insurers, with claims, underwriting, and billing modules. Comparable as the dominant broad incumbent in P&C insurance technology that ENData integrates alongside via APIs.
• Crawford & Company: Crawford & Company is one of the world's largest independent providers of claims management and adjustment services for insurers. Comparable as a broad incumbent in third-party claims administration, with overlap to ENData's managed services offering.
• Sedgwick: Sedgwick is a global third-party claims administrator serving property, casualty, and specialty insurers. Comparable as a broad incumbent in claims administration and managed services, although Sedgwick is services-led rather than SaaS-led.
• Duck Creek Technologies: Duck Creek provides a SaaS suite for P&C insurance including claims, policy, and billing on a cloud-native platform. Comparable as a broad SaaS incumbent serving the same insurance customer base that ENData targets.

Direct peers

• Snapsheet: Snapsheet is a US-based claims management SaaS platform that connects insurers with repair networks and automates claims workflows. Closely comparable to ENData in serving P&C insurers with technology that bridges claims, suppliers, and analytics.

Regional players

• Insurance Australia Limited (IAL): Insurance Australia Limited provides claims and recovery services to insurers in Australia. Comparable as a regional player focused specifically on the Australian insurance market with overlapping claims administration services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ENData