Hearing At Home
Hearing At Home is a private, family-founded mobile hearing care practice that dispatches hearing instrument specialists to patients' homes, offices, and workplaces across approximately 20 Virginia counties, offering hearing tests, fittings, repairs, and care plans from $2,495 to $6,474.
- Company typePrivate
- Founded2016
- HeadquartersHarrisonburg, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Hearing At Home does
Hearing At Home is a privately held, family-operated mobile hearing care practice founded in 2016 by Michael J Combs and Jimmy Stewart in Harrisonburg, Virginia. The company dispatches hearing instrument specialists directly to patients' homes, offices, and workplaces across approximately 20 Virginia counties and nine cities, providing hearing tests, evaluations, hearing aid fittings, programming, adjustments, repairs, and industrial hearing screenings. It operates from a permanent office at 2054 Pro Pointe Lane, Harrisonburg (relocated in June 2024), supported by five specialists and a chief of operations.
The business generates revenue through three streams: one-time hearing aid sales from seven major manufacturers (Oticon, Phonak, ReSound, Signia, Starkey, Unitron, Widex) plus over-the-counter devices; professional services delivered in-home or via industrial screenings; and recurring multi-year care plans. Tiered plans range from an OTC entry plan at $2,495 to a Premier plan at $6,474, bundling aids with warranties (1-4 years), loss/damage coverage, follow-up visits, and trade-in value; financing is available through HealthiPlan. The company also offers CaptionCall, musician earplugs, electronic shooters protection, tinnitus treatment, and balance-disorder services.
Distribution is direct-to-consumer, marketed through the company website, location-specific SEO landing pages for each served Virginia city, online scheduling, a content blog, and phone-based booking. AVA CARE video appointments extend the model to remote consultations. The company has no disclosed institutional investment, no parent organization, and no subsidiaries; its only stated external relationship is a website-design partnership with AudiologyDesign.
Hearing At Home firmographics
Firmographics- Name
- Hearing At Home
- Legal name
- Hearing At Home
- Website
- https://hearingathomeva.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hearing At Home is a private, family-founded mobile hearing care practice that dispatches hearing instrument specialists to patients' homes, offices, and workplaces across approximately 20 Virginia counties, offering hearing tests, fittings, repairs, and care plans from $2,495 to $6,474.
- Ownership category
- akta.pro rank
Hearing At Home industry classification
Industry- Product category
- Hearing Care Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Home Health Care Services (6216)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Audiology & Hearing Diagnostic Centers (HLAFAKAH)
- akta.pro secondary industry
- Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)
Keywords
Where Hearing At Home is headquartered
LocationHeadquarters
- HQ city
- Harrisonburg
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hearing At Home business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Hearing Aid Sales: Sale of hearing aids from major manufacturers including Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex. Offered through complete care plans or budget plans.
- Hearing Care Services: Professional services including hearing tests, evaluations, hearing aid fittings, programming, adjustments, repairs, and industrial hearing screenings. Services provided at patient locations or via video appointments.
- Care Plans with Ongoing Support: Comprehensive care plans (Premier, Priority, Performance) that bundle hearing aids with professional fitting, ongoing support, and warranty coverage over multiple years.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Premier Plan - Most complete package with premium technology |
| Unit Pricing | Multi-year contract | Priority Plan - Enhanced care with faster access |
| Unit Pricing | Annual | Performance Plan - Balanced technology with everyday support |
| Unit Pricing | Annual | Budget Premier Plan - Premium technology with essential protection |
| Unit Pricing | Annual | Budget Priority Plan - Advanced technology with streamlined care |
| Unit Pricing | Annual | Budget Performance Plan - Essential care with mid-level technology |
| Unit Pricing | Annual | OTC Plan - Entry-level for those beginning hearing journey |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Hearing At Home product offering
Product offeringCore offering
Hearing At Home is a mobile hearing care provider based in Harrisonburg, Virginia, that travels to patients' homes, offices, and workplaces to deliver hearing tests, hearing aid fittings and repairs, tinnitus and balance treatment, custom hearing protection, and industrial hearing screenings. The company dispatches a team of five specialists across nearly 20 counties in Virginia and supplements in-person visits with a remote video care service branded AVA CARE.
Product overview
Hearing At Home is a mobile hearing care service provider offering a comprehensive portfolio of hearing healthcare services and hearing aid products. The core offering is mobile hearing care that travels to patients' homes, offices, or workplaces across Virginia. The company provides hearing tests, evaluations, hearing aid fitting and repair services, industrial hearing screenings, and remote video care (AVA CARE). Their hearing aid portfolio includes products from seven major manufacturers (ReSound, Phonak, Signia, Starkey, Unitron, Oticon, Widex) plus Over-the-Counter options, along with specialized products like CaptionCall, musician earplugs, and hearing protection. The company offers tiered care plans (Premier, Priority, Performance, and Budget variants) ranging from $3,485 to $6,474, plus an OTC Plan at $2,495. Additional services include tinnitus treatment, balance disorder treatment, and HealthiPlan financing options.
Differentiator
Problem solved
Functional benefit
Products and services
- Comprehensive Hearing Evaluations
- Hearing Aid Fittings and Repairs
- Industrial Hearing Screenings
- AVA CARE Remote Video Care
- Tinnitus and Balance Disorder Treatment
- Custom Hearing Protection
Companies that use Hearing At Home
Customer profileSegments3 records
Ideal customer profiles2 records
Hearing At Home technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hearing At Home partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AudiologyDesignminorWebsite design and development partner that designed and maintains the Hearing At Home website. Site credit: 'Site Designed by AudiologyDesign | 2026 All Rights Reserved'.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Hearing At Home competitors and assessment
Company assessmentBroad incumbents
- Miracle-Ear: One of the largest US hearing care retail chains with hundreds of franchised locations. Operates a similar model of hearing aid sales supported by professional audiology services, with mobile/home-visit offerings in some markets that directly overlap with Hearing At Home's value proposition.
- Beltone: National hearing care retailer with a large network of independently owned offices across the US. Offers hearing tests, fittings, and ongoing care plans comparable to Hearing At Home's Premier/Priority/Performance tiers, and has begun offering home-visit services in select markets.
- HearUSA: Large US hearing care network offering audiology services, hearing aids, and care plans. Recently acquired by WS Audiology (parent of Signia/Widex), HearUSA combines manufacturer backing with consumer-facing retail similar to Hearing At Home's manufacturer distribution model.
- Audibel: National hearing care provider with a network of local offices across the US. Provides audiology services, hearing aid fittings, and ongoing care plans; competes in similar end markets and sells comparable tiered service packages.
- Connect Hearing (Sonova): US retail network owned by Sonova (Phonak parent company). Competes directly with Hearing At Home by selling Phonak hearing aids with professional services and care plans, and has a multi-state footprint that gives it scale advantages.
- Costco Hearing Aid Centers: In-store hearing aid centers operated by Costco that offer hearing tests, fittings, and Kirkland Signature hearing aids at substantially lower prices. While not mobile, it competes for the same price-sensitive patients Hearing At Home serves at the OTC and Budget tiers.
Direct peers
- AccuQuest Hearing Centers: Mid-sized US hearing care retailer with multiple locations offering free hearing tests, hearing aid fittings, and ongoing care. Operates in similar end markets with overlapping service offerings and pricing tiers.
- Sound Hearing Care: Independent hearing care provider offering audiology services, hearing aid fittings, and follow-up care. Closely comparable in size, service model, and end customer to Hearing At Home.
Emerging players
- Lexie Hearing: Direct-to-consumer online hearing aid brand offering affordable OTC-style hearing aids with telehealth audiology support. Represents the DTC disruption thesis that threatens traditional audiology practices like Hearing At Home.
- Audicus: Online hearing aid retailer offering pre-programmed and custom-programmed hearing aids at significantly lower prices than traditional channels. Represents the OTC/DTC competitive threat to clinic-based hearing care practices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Hearing At Home social profiles
Digital presenceHearing At Home financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hearing At Home leadership team
Management profileNumber of profiles
Profiles6 records
Hearing At Home funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hearing At Home M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hearing At Home
What does Hearing At Home do?
Hearing At Home is a mobile hearing care provider based in Harrisonburg, Virginia, that travels to patients' homes, offices, and workplaces to deliver hearing tests, hearing aid fittings and repairs, tinnitus and balance treatment, custom hearing protection, and industrial hearing screenings. The company dispatches a team of five specialists across nearly 20 counties in Virginia and supplements in-person visits with a remote video care service branded AVA CARE.
Is Hearing At Home a public or private company?
Hearing At Home is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hearing At Home founded?
Hearing At Home was founded in 2016. It employs 11 to 50 people.
Where is Hearing At Home based?
Hearing At Home is headquartered in Harrisonburg, United States, in the North America region.
How does Hearing At Home make money?
Three revenue lines are on record. Hearing Aid Sales are the primary driver. The others are hearing Care Services and care Plans with Ongoing Support.
Who are Hearing At Home's main competitors?
Broad incumbents on record are Miracle-Ear, Beltone, HearUSA, Audibel, Connect Hearing (Sonova) and Costco Hearing Aid Centers. Direct peers are AccuQuest Hearing Centers and Sound Hearing Care. Emerging players are Lexie Hearing and Audicus.
Does Hearing At Home have an API?
No public API is recorded for Hearing At Home.
What industry is Hearing At Home in?
Hearing At Home's product category is Hearing Care Services. Its primary akta.pro industry code is HLAFAKAH, Audiology & Hearing Diagnostic Centers, with a secondary code of HLACAPAK, Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices). Its NAICS code is 621340 and its SIC code is 8082.