pcvisit Software
pcvisit Software AG is a German software company founded in 2004 that develops subscription-based remote support, remote access, and home office connectivity solutions primarily for IT service providers and SMBs in the DACH region, with over 15,000 customers served.
- Company typePrivate
- Founded2004
- HeadquartersDresden, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
pcvisit Software firmographics
Firmographics- Name
- pcvisit Software
- Legal name
- pcvisit Software AG
- Website
- https://pcvisit.de
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- pcvisit Software AG is a German software company founded in 2004 that develops subscription-based remote support, remote access, and home office connectivity solutions primarily for IT service providers and SMBs in the DACH region, with over 15,000 customers served.
- Ownership category
- akta.pro rank
Where pcvisit Software is headquartered
LocationHeadquarters
- HQ city
- Dresden
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
pcvisit Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription (pcvisit PROFI): Annual subscription model for remote access software. Starting at 199 EUR/year for PROFI tier. Includes Web App, MobileSupport, and core remote support features.
- Add-On Features: Optional add-ons including 1-Click RDP (29 EUR/year), Remote2Office, Ferndiagnose, and Leistungserfassung available as upgrades to base subscription.
- Freemium/Trial: 14-day free trial for PROFI. FREE tier available with limited functionality.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | pcvisit PROFI - Core remote access and support software |
| Subscription | Annual | 1-Click RDP Add-On |
| Subscription | Annual | Remote2Office Add-On |
| Freemium | Annual | FREE Tier |
| Subscription | Annual | BASIC Tier |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
pcvisit Software product offering
Product offeringCore offering
pcvisit Software AG develops and sells subscription-based remote support, remote access, and remote administration software for IT professionals and managed service providers. Its flagship pcvisit PROFI platform enables unattended remote PC control, browser-based access via Progressive Web App, integrated RDP, Zero Trust home office access, automatic session time tracking, and remote hardware diagnostics. The company sells primarily to IT service providers and SMBs in the DACH region with a Made-in-Germany positioning emphasizing data residency and DSGVO compliance.
Product overview
pcvisit Software AG offers a modular remote support and access software platform with a tiered product structure. The core offerings include pcvisit PROFI (full-featured primary platform), BASIC (entry-level), and FREE (evaluation tier). The platform operates through multiple access methods: native Supporter-Modul desktop application, browser-based MobileSupport Progressive Web App, and Remote-Host customer module. Add-on modules extend functionality including Remote2Office (VPN alternative for secure home office via RDP), 1-Click RDP (integrated remote desktop protocol access), Leistungserfassung (automatic session logging and time tracking), and Ferndiagnose (remote hardware diagnostics). The platform is designed primarily for IT service providers, managed service providers, and internal IT departments in German-speaking markets.
Differentiator
Problem solved
Functional benefit
Brands
- Remote2Office: Home office solution for secure remote access to office computers without VPN, based on RDP integration.
- 1-Click RDP
- Leistungserfassung
- MobileSupport
- pcvisit PROFI
- Ferndiagnose
Products and services
- pcvisit PROFI Flagship subscription-based remote support and access software for IT professionals and service providers. Enables remote desktop control, multi-user team collaboration, session management, browser-based MobileSupport access, and serves as the base tier into which add-ons such as 1-Click RDP, Remote2Office, Leistungserfassung, and Ferndiagnose are integrated.
- pcvisit BASIC Entry-level paid remote support subscription tier offering essential remote access features for smaller IT operations or occasional use cases, positioned between the FREE and PROFI tiers.
- pcvisit FREE Free tier of pcvisit software providing basic remote support capabilities for evaluation or limited personal use.
- pcvisit MobileSupport (Web App / Progressive Web App) Browser-based Progressive Web App that enables remote support access from any device via Chrome, Firefox, Opera, or Edge without installation, with automatic updates and two-factor authentication.
- Remote2Office VPN alternative based on Zero Trust and RDP that allows employees to securely access office computers from home without traditional VPN infrastructure or exposing the corporate network.
- 1-Click RDP Add-on that integrates Remote Desktop Protocol directly inside the pcvisit software so users can launch RDP sessions with a single click, with end-to-end encryption and without separate VPN or third-party RDP tools.
- Leistungserfassung (Performance Tracking) Add-on that automatically logs remote support sessions with second-accurate timestamps per customer and system, exportable to CSV/Excel, enabling IT service providers to bill more accurately (claimed up to 30% revenue uplift).
- Ferndiagnose (Hardware Diagnostics)
Quantifiable outcome
- Up to 30% revenue increase for IT service providers through automatic time tracking
- +2 more outcomes
Companies that use pcvisit Software
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles2 records
pcvisit Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
pcvisit Software partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- DataGuardminorDataGuard provides data protection expertise for pcvisit to ensure GDPR compliance. DataGuard supports pcvisit in privacy and data protection matters.
- StartGastminorStartGast is referenced in the CTO Podcast as a relevant resource and partner for IT-related discussions and industry insights.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
pcvisit Software competitors and assessment
Company assessmentDirect peers
- TeamViewer: German-headquartered global leader in remote access and IT support software. Direct competitor across pcvisit's core PROFI and Remote2Office use cases with significantly greater scale and brand recognition.
- AnyDesk Software: Stuttgart-based remote desktop software provider serving IT support professionals and SMBs. Closely comparable in target customer (IT service providers), geography (DACH roots), and subscription pricing model.
- Splashtop: Remote access and remote support SaaS targeting IT service providers, MSPs and SMBs. Direct overlap on subscription-based remote support for managed service workflows.
- ConnectWise ScreenConnect: Remote support solution purpose-built for MSPs and IT service providers, tightly integrated with the ConnectWise RMM/PSA ecosystem. Directly competes for the same IT-Dienstleister customer segment that anchors pcvisit's business.
- ISL Online (ISL Light): Slovenia-headquartered remote desktop and remote support software for IT professionals with a strong emphasis on security and self-hosting. Comparable in feature set, target buyer (IT service providers), and European data-residency positioning.
Broad incumbents
- BeyondTrust: Enterprise privileged remote access and support vendor with broader portfolio across identity security and vulnerability management. Overlaps with pcvisit on secure remote support but addresses larger enterprise buyers.
- LogMeIn / GoTo (GoTo Resolve): Long-established remote access and IT support suite (GoToResolve) sold to SMBs and enterprises globally. Broader incumbent offering overlapping with pcvisit on remote support but not focused on the German IT-Dienstleister niche.
- Microsoft Remote Desktop: Built-in Windows RDP functionality bundled with the Windows ecosystem and Azure Virtual Desktop. Compresses the basic remote access use case at zero marginal cost, particularly relevant given pcvisit's 1-Click RDP positioning.
Emerging players
- Atera: All-in-one RMM + PSA + remote access platform purpose-built for MSPs. Emerging player competing for the same IT service provider buyer with integrated remote support that pcvisit lacks.
- RustDesk: Open-source remote desktop alternative gaining adoption among privacy-conscious European users and IT professionals. Threatens pcvisit's lower-tier SMB/freemium positioning with a free, self-hostable alternative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
pcvisit Software social profiles
Digital presencepcvisit Software compliance and trust
Trust signalCompliance2 records
pcvisit Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
pcvisit Software leadership team
Management profileNumber of profiles
Profiles8 records
pcvisit Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
pcvisit Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about pcvisit Software
What does pcvisit Software do?
pcvisit Software AG develops and sells subscription-based remote support, remote access, and remote administration software for IT professionals and managed service providers. Its flagship pcvisit PROFI platform enables unattended remote PC control, browser-based access via Progressive Web App, integrated RDP, Zero Trust home office access, automatic session time tracking, and remote hardware diagnostics. The company sells primarily to IT service providers and SMBs in the DACH region with a Made-in-Germany positioning emphasizing data residency and DSGVO compliance.
Is pcvisit Software a public or private company?
pcvisit Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was pcvisit Software founded?
pcvisit Software was founded in 2004. It employs 11 to 50 people.
Where is pcvisit Software based?
pcvisit Software is headquartered in Dresden, Germany, in the Europe region.
How does pcvisit Software make money?
Three revenue lines are on record. Software Subscription (pcvisit PROFI) is the primary driver. The others are add-On Features and freemium/Trial.
Who are pcvisit Software's main competitors?
Direct peers on record are TeamViewer, AnyDesk Software, Splashtop, ConnectWise ScreenConnect and ISL Online (ISL Light). Broad incumbents are BeyondTrust, LogMeIn / GoTo (GoTo Resolve) and Microsoft Remote Desktop. Emerging players are Atera and RustDesk.
Does pcvisit Software have an API?
No public API is recorded for pcvisit Software.