Dacoll
Dacoll is a UK-based managed IT services and managed infrastructure provider, founded in 1969, serving police, government, healthcare, local authorities, retail, and commercial mid-market clients across five UK offices through sales-led, multi-year contracts.
- Company typePrivate
- Founded1969
- HeadquartersBathgate, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Dacoll does
Dacoll Limited is a UK-based managed IT services provider headquartered in Livingston, Scotland, operating from five offices across Livingston, Bathgate, Nantwich, and Sutton Coldfield. Founded in 1969 as a family business, the company sells end-to-end managed IT services and professional services to UK public and private sector customers, with documented segments including police, central and local government, healthcare, retail (700+ outlets), NDPBs, commercial mid-market, and ISV partners. The company describes itself as technology-agnostic, bundling best-of-breed solutions through strategic partnerships with Dell Technologies (Platinum Partner, OEM Partner of the Year 2021), VMware, EMC (VSI/VSS accreditations), and Microsoft (Microsoft 365).
The core product portfolio spans IT Managed Services (data protection, collaboration, security, endpoint devices, ITIL support) and Managed IT Infrastructure (managed data centre, cloud computing, on-premise server infrastructure), supported by a Professional Services catalogue covering 24×7 service desk, maintenance, ePoS maintenance, IMAC, endpoint security, bonded storage, disaster recovery, data protection, product supply, cloud/virtualisation, and print management. A specialised Police National Computer (PNC), LEDS, and ANPR/E2E service line addresses UK law enforcement infrastructure. The underlying technology stack centres on managed IT infrastructure and services, with proprietary 24×7 ITIL-aligned service desk capabilities and VMware vCenter Site Recovery Manager-based disaster recovery.
Dacoll operates a sales-led go-to-market targeting mid-market and enterprise customers through direct sales, inside sales, and UK public sector procurement frameworks, with quote-based multi-year contract pricing tailored per customer. Revenue streams blend ongoing managed services contracts, project-based professional services, and product/hardware supply. Revenue figures are not publicly disclosed; ownership is retained within the founding family as part of the Dacoll Group, with no external institutional investment, M&A, or leadership changes documented in the available data.
Dacoll firmographics
Firmographics- Name
- Dacoll
- Legal name
- Dacoll Limited
- Website
- https://dacoll.co.uk
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Dacoll is a UK-based managed IT services and managed infrastructure provider, founded in 1969, serving police, government, healthcare, local authorities, retail, and commercial mid-market clients across five UK offices through sales-led, multi-year contracts.
- Ownership category
- akta.pro rank
Dacoll industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Dacoll is headquartered
LocationHeadquarters
- HQ city
- Bathgate
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Dacoll business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing managed services contracts providing end-to-end IT management, monitoring, and support services to businesses of all sizes
- Professional Services: One-time and project-based services including service desk, maintenance, installations, endpoint security, disaster recovery, cloud virtualisation, and print management
- Product Supply: Supply of hardware and software products through close relationships with major vendors, providing best-of-breed technologies at reduced costs
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom managed IT services tailored to customer requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Dacoll product offering
Product offeringCore offering
Dacoll is an independent UK managed IT services and professional services provider that augments or fully replaces in-house ICT teams for organisations across the public and private sectors. Its offerings span fully managed end-to-end IT services, managed IT infrastructure (managed data centre, cloud, and on-premise server environments), and a portfolio of professional services covering 24x7 service desk support, maintenance, installations, endpoint security, disaster recovery, print management, and product supply. It also delivers specialist police-sector services such as PNC, LEDS, SRS, and ANPR solutions.
Product overview
Dacoll provides a comprehensive portfolio of IT managed services and professional services as a unified offering. The core products consist of IT Managed Services (which includes Data Protection, Collaboration, Security, Endpoint Devices, and ITIL Support Services sub-modules) and Managed IT Infrastructure (encompassing Managed Data Centre, Cloud Computing, and On-Premise Server Infrastructure). These are supplemented by Professional Services covering Service Desk, Maintenance Services, ePoS Maintenance, IMAC, Endpoint Security, Bonded Storage, Site Recovery/DR/BC, Data Protection and Availability, Product Supply, Cloud and Virtualisation Services, and Print Management. The company also offers specialised Police sector services including PNC and LEDS. Dacoll operates as an independent IT provider that is technology-agnostic, focusing on delivering the most appropriate solution for each customer's needs rather than promoting specific platforms.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Reduce printing expenses by up to 75%
- +2 more outcomes
Companies that use Dacoll
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles6 records
Dacoll technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Dacoll partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Dell TechnologiescoreDell Platinum Partner and OEM Partner of the Year 2021 award recipient. Dacoll works with Dell Technologies to provide best-of-breed hardware and technology solutions. The partnership provides access to enterprise-grade infrastructure, servers, storage, and networking solutions.
- VMwarecoreVMware Partner providing vCenter Site Recovery Manager for disaster recovery management solutions. Specialised in virtualisation implementation and cloud solutions using VMware technologies.
- EMCcoreEMC Business Partner with Implementation (VSI) and on-site Support (VSS) accreditations - one of a handful of service providers to achieve this high standard. Qualified to support entire storage needs including design, installation, implementation, and management.
- MicrosoftcoreStrategic relationship for Microsoft 365 and collaboration tools delivery. Provides document management, email management, instant messaging, video calling, virtual conferencing, and voice services through Microsoft technologies.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Dacoll competitors and assessment
Company assessmentDirect peers
- SCC: Large European IT services and solutions provider with strong UK public sector presence. Directly comparable to Dacoll in managed services, infrastructure, and vendor-aligned (Dell, Microsoft, VMware) solutions for enterprise and government customers.
- Softcat: UK-based IT infrastructure provider and managed services company serving enterprise and public sector customers. Closely comparable to Dacoll in customer segments (UK government, police, healthcare, retail) and core offerings (managed infrastructure, cloud, licensing, hardware supply).
- Daisy Group: UK managed IT services and connectivity provider serving mid-market and enterprise customers. Comparable to Dacoll in managed services, cloud, and unified communications offerings to UK businesses and public sector.
- Trustmarque: UK IT solutions and managed services provider serving public sector and mid-market enterprises. Comparable to Dacoll in software licensing, managed services, and vendor-aligned infrastructure offerings through UK procurement frameworks.
- Razorblue: UK managed IT services and cloud provider for mid-market customers. Comparable to Dacoll in managed infrastructure, cloud, and 24/7 support services across UK business sectors.
- Littlefish: UK managed IT services and cyber security provider for mid-market and enterprise customers. Comparable to Dacoll in managed workplace, service desk, and security services for UK-based organisations.
- ANS Group: UK-based cloud and managed services provider with strong public sector and enterprise footprint. Directly comparable to Dacoll in cloud management, managed infrastructure, and digital transformation services for UK organisations.
Broad incumbents
- Computacenter: Major European enterprise IT infrastructure and managed services provider with UK headquarters. Comparable to Dacoll across managed workplace, data centre, cloud, and security services but operating at much greater scale across multiple geographies.
- Civica: Major UK software and services provider focused on the public sector, including police, local government, and healthcare. Comparable to Dacoll in its deep UK public sector footprint and mission-critical service delivery, though operating at significantly larger scale with a software-led portfolio.
Emerging players
- Phoenix Software: UK software licensing and IT services provider with public sector focus. Comparable to Dacoll in software supply, licensing, and managed services to UK government and enterprise customers, though more weighted toward Microsoft/Adobe licensing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dacoll social profiles
Digital presenceDacoll financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dacoll leadership team
Management profileNumber of profiles
Dacoll funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dacoll M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dacoll
What does Dacoll do?
Dacoll is an independent UK managed IT services and professional services provider that augments or fully replaces in-house ICT teams for organisations across the public and private sectors. Its offerings span fully managed end-to-end IT services, managed IT infrastructure (managed data centre, cloud, and on-premise server environments), and a portfolio of professional services covering 24x7 service desk support, maintenance, installations, endpoint security, disaster recovery, print management, and product supply. It also delivers specialist police-sector services such as PNC, LEDS, SRS, and ANPR solutions.
Is Dacoll a public or private company?
Dacoll is a private company. It is classified as family owned and is currently operating.
When was Dacoll founded?
Dacoll was founded in 1969. It employs 51 to 100 people.
Where is Dacoll based?
Dacoll is headquartered in Bathgate, United Kingdom, in the Europe region.
How does Dacoll make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and product Supply.
Who are Dacoll's main competitors?
Direct peers on record are SCC, Softcat, Daisy Group, Trustmarque, Razorblue, Littlefish and ANS Group. Broad incumbents are Computacenter and Civica. Phoenix Software is listed as an emerging player.
Does Dacoll have an API?
No public API is recorded for Dacoll.
What industry is Dacoll in?
Dacoll's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 541513 and its SIC code is 7370.