Be Safer At Home

What Be Safer At Home does

Be Safer at Home is a subsidiary brand of Connect America, the nation's largest independent provider of Personal Emergency Response Systems (PERS), offering a connected-care platform that combines home and mobile PERS with fall detection, remote patient monitoring (RPM), and automated medication management. Its core technology stack pairs hardware sensors (accelerometer- and barometer-based fall detection, GPS-enabled mobile PERS, the MedReady 28-day medication dispenser) with a software layer that includes the Notify caregiver mobile app, the 100Plus-powered RPM platform with an AI-enabled virtual health assistant, predictive population health analytics, and EHR integrations with Epic, AthenaHealth, and Kareo. The business is built on monthly recurring subscriptions for PERS and RPM, supplemented by medication dispenser rentals, sold through a hybrid go-to-market that combines direct-to-consumer ordering, B2B sales to healthcare providers, and channel partnerships with health plans such as CarePartners of Connecticut and Tufts Health Plan. Be Safer at Home serves three primary segments — seniors and at-risk individuals seeking to age in place, healthcare providers and physician practices deploying RPM for chronic disease management, and health plans/payers seeking member safety and cost reduction — operating across the United States and Canada with 900,000+ active subscribers, 3,000+ provider partners, and 20 field service locations.

Name

Be Safer At Home

Legal name

Be Safer at Home

Website

https://besaferathome.connectamerica.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Be Safer at Home is a Connect America subsidiary offering connected-care subscriptions that combine PERS, remote patient monitoring, and medication management for seniors aging at home, healthcare providers, and health plan partners.

Ownership category

akta.pro rank

Product category

Remote Patient Monitoring and Medical Alert Systems

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)

akta.pro secondary industries

Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE), Remote Patient Monitoring (RPM)-Integrated Medical Alert Services (HSAHAHAH), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

Keywords

• Personal emergency response systems
• Remote patient monitoring
• Medication management devices
• Connected health solutions
• Digital health platform

Headquarters

HQ city

Woburn

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Personal Emergency Response Systems (PERS) Subscription: Monthly subscription services for home and mobile PERS devices providing 24/7 emergency monitoring and response for seniors and at-risk individuals
2. Remote Patient Monitoring (RPM): RPM services for healthcare providers to remotely monitor patient vitals including blood pressure, weight, blood glucose, and pulse oximetry with clinical monitoring and billing support
3. Medication Management: Medication dispenser rental/lease and management services that help ensure medication adherence for patients at home

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Be Safer at Home sells an integrated connected-care platform that includes Personal Emergency Response Systems (PERS) with 24/7 monitoring and fall detection, Remote Patient Monitoring (RPM) with an AI-enabled virtual health assistant and population health analytics, and MedReady automatic medication dispensers. Offerings are packaged as monthly subscription services plus clinical monitoring, sold directly to seniors and at-risk individuals, to healthcare providers and physician practices, and through health-plan channel partners including CarePartners of Connecticut and Tufts Health Plan.

Product overview

Be Safer at Home is a subsidiary of Connect America offering a unified digital health and connected care platform that integrates three core product categories: Personal Emergency Response Systems (PERS) including Home Buddy branded devices with 24/7 monitoring and fall detection, Remote Patient Monitoring (RPM) powered by 100Plus with AI-enabled virtual health assistant and population health management, and Medication Management featuring the MedReady automatic dispenser. The platform also includes the Notify mobile app for caregiver monitoring. This integrated approach supports members at all levels of acuity, enabling seniors and at-risk populations to live safely and independently at home while enabling healthcare providers to deliver comprehensive value-based care outside traditional settings. The company also maintains a family of acquired brands including Medical Alert and Lifeline.

Differentiator

Problem solved

Functional benefit

Brands

• Notify App: Mobile application for caregivers to monitor PERS users, receive real-time emergency notifications, update records, contact support, and track user location via GPS.
• MedReady
• Home Buddy

Products and services

• Personal Emergency Response Systems (PERS) 24/7 monitored personal emergency response systems providing immediate emergency assistance, fall detection with accelerometer and barometric sensors, and GPS-enabled mobile location services for seniors and at-risk individuals aging in place. Includes Home PERS and Mobile PERS options with simple button-press connection to trained response coordinators.
• Remote Patient Monitoring (RPM) End-to-end remote patient monitoring platform enabling healthcare providers to monitor patient blood pressure, weight, blood glucose, and pulse oximetry outside the office. Includes AI-enabled virtual health assistant for adherence, clinical insights and analytics, population health risk stratification, and direct EHR integration. Demonstrated 36% increase in patient adherence and 180-day clinical-outcome tracking.
• Medication Management (MedReady) Automatic MedReady medication dispenser that stores up to 28 days of medication, dispenses up to four times daily, provides audible and visual reminders, and notifies caregivers via text, email, or automated phone call if a dose is missed. Improves medication adherence and reduces hospitalization risk for seniors aging at home.

Quantifiable outcome

• 36% increase in patient adherence with AI-enabled RPM
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• 100PluscoreTechnology or Integration100Plus is the technology partner powering Connect America's Remote Patient Monitoring (RPM) solution. The partnership provides AI-enabled virtual health assistant, clinical insights and analytics, and remote monitoring services for chronic condition management. 100Plus is described as the fastest-growing RPM platform.
• CarePartners of ConnecticutcoreChannel Partner/ Reseller/ DistributorCarePartners of Connecticut is a health plan that partners with Be Safer at Home to provide medical alert systems and PERS services to their plan members. Members can access dedicated enrollment forms and information through the Be Safer at Home website.
• Tufts Health PlancoreChannel Partner/ Reseller/ DistributorTufts Health Plan is a health plan partner offering Be Safer at Home's PERS and medical alert systems to their members. Tufts members have access to dedicated enrollment forms for setting up medical alert systems.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Life Alert: Life Alert is a leading U.S. PERS provider offering in-home emergency response systems and 24/7 monitoring to seniors. It directly competes with Be Safer At Home's Home Buddy PERS line on product, target customer, and service model.
• Medical Guardian: Medical Guardian is a direct-to-consumer PERS provider offering home and mobile medical alert systems with fall detection. It competes head-to-head with Be Safer At Home on product features, customer segment, and channel mix.
• ADT Health: ADT Health extends the ADT home-security platform into medical alert and PERS services for seniors. It is directly comparable to Be Safer At Home as a security-rooted incumbent moving into connected care.
• Bay Alarm Medical: Bay Alarm Medical offers in-home and mobile PERS devices with GPS, fall detection, and 24/7 monitoring. It is a direct competitor to Be Safer At Home across both consumer PERS and aging-in-place positioning.
• Lively (Best Buy Health): Lively, owned by Best Buy Health, offers PERS devices, urgent response services, and connected health products for seniors. It directly competes with Be Safer At Home on the consumer PERS side and benefits from Best Buy's retail distribution.
• Tunstall Healthcare: Tunstall is a global provider of connected care and PERS solutions serving seniors and chronic-condition patients. It is directly comparable to Be Safer At Home on product breadth and clinical-monitoring model, though it operates more internationally.
• Health Recovery Solutions (HRS): HRS provides RPM and telehealth platforms for hospitals, home health agencies, and physician practices. It directly competes with Be Safer At Home's RPM offering on enterprise B2B sales, clinical monitoring, and chronic-condition management.
• Vivify Health: Vivify Health offers an RPM and virtual care platform used by health systems and payers. It overlaps with Be Safer At Home's 100Plus-powered RPM and chronic care management capabilities on provider-facing workflows.

Emerging players

• Aloe Care Health: Aloe Care Health is a connected care company offering voice-activated PERS and caregiver monitoring solutions. It overlaps with Be Safer At Home's PERS and Notify app capabilities but focuses more heavily on smart-home integration.
• CareSimple: CareSimple is an RPM platform targeting health systems and physician practices with biometric monitoring and EHR integration. It competes with the RPM component of Be Safer At Home's portfolio, particularly in value-based-care contracting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/connect-america

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Be Safer At Home