City Doc

What City Doc does

CityDoc Urgent Care is a private, physician-founded walk-in urgent care network operating four clinic locations across the Dallas-Fort Worth metroplex — Uptown Dallas (2909 McKinney Ave), Inwood Village (5301 W Lovers Ln), Preston/Royal (10759 Preston Rd), and Fort Worth (3020 W 7th St). Each site delivers non-life-threatening acute care for illnesses, minor injuries, fractures, sprains, cuts, infections, and related conditions, supported by on-site digital X-ray at every location and in-house rapid lab testing including strep, flu, COVID-19, RSV, and rapid STI testing (Chlamydia and Gonorrhea via the binx health io CLIA-waived molecular platform). The service mix also includes allergy testing across 72 antigens with sublingual immunotherapy ($69/month), vaccines (flu, Tdap, plus an expanded travel-medicine menu at Preston/Royal), occupational medicine (pre-employment physicals, drug screenings, workers' compensation), physicals, and a Video Visit telehealth channel for Texas residents.

The technology stack is conventional urgent care infrastructure: in-house diagnostic equipment, EHR-backed clinical workflows, the FollowMyHealth third-party patient portal for record access and secure messaging, the HealthMark Group platform for medical records release, the PayMyDoctor billing system (with a new payment portal scheduled to go live July 2, 2026), and the Solv Health online check-in and queue management layer that bridges walk-in demand with appointment-like scheduling across all four sites. The clinic is in-network with most major commercial payers (Aetna, BCBS, Cigna, UnitedHealthcare), accepts Medicare, accepts Medicaid only through Wellpoint and Molina, and participates in the VA Mission Act urgent care benefit via TriWest Healthcare Alliance.

Revenue derives primarily from fee-for-service urgent care visits — a published self-pay base rate of $135 per medical evaluation plus a-la-carte add-ons for labs ($25–$35 per test), X-rays ($25), procedures ($25–$100), and immunizations — supplemented by insurance reimbursement at contracted in-network rates, Video Visit telehealth visits at the same $135 self-pay or insurance copay cadence, occupational medicine contracts with DFW employers, allergy immunotherapy subscriptions at $69 per month, and direct VA billing through the Mission Act channel. The corporate entity is privately held, founder/physician-owned, with no disclosed external institutional investment, no parent company, no acquisition history, and no funding rounds on record.

Name

City Doc

Legal name

CityDoc Urgent Care

Website

https://citydoc.net

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

CityDoc Urgent Care is a private, ER-physician-founded walk-in urgent care network operating four clinics across the Dallas-Fort Worth metroplex, delivering on-site X-ray, rapid diagnostics, allergy testing, occupational medicine, and telehealth to DFW consumers, veterans, and employer accounts.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industries

Retail & Pharmacy-Based Urgent Care Clinics (HLAFADAE), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Urgent care services
• Walk-in medical clinics
• Occupational health services
• Diagnostic testing services
• Telehealth consultations

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Fee-for-Service Urgent Care Visits: CityDoc generates the majority of its revenue through fee-for-service payments for urgent care medical evaluations and associated services. Payment is collected at the time of service. Revenue derives from both insured patients (copays, coinsurance, deductibles collected and claims filed) and self-pay patients paying upfront at published self-pay rates. The self-pay visit base rate is $135 for a medical evaluation, with additional charges for add-on services such as labs, X-rays, and procedures.
2. Telehealth / Video Visit Services: CityDoc offers Video Visit telehealth appointments at $135 for self-pay patients, with insured patients subject to their plan's copay/deductible structure. Video visits cover eligible conditions (allergies, common cold, UTIs, rashes, etc.) and include e-prescription capability. This represents a secondary revenue stream leveraging the same clinical infrastructure for virtual care.
3. Insurance Reimbursement: CityDoc is an in-network preferred provider with most major commercial insurance plans (Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, etc.) and accepts Medicare and Medicaid (Wellpoint and Molina only). As an in-network urgent care provider, contracted rates govern reimbursement. The clinic also participates in the VA Mission Act urgent care benefit program via TriWest, billing the VA directly for eligible veteran visits.
4. Occupational Medicine / Workers' Compensation: CityDoc provides occupational medicine services to employers, including pre-employment physicals, drug screenings, workers' compensation injury care, and on-site flu clinics. Revenue is generated through direct employer contracts or workers' compensation billing for injury treatment. This B2B revenue stream targets employer groups and supports workforce health programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

CityDoc Urgent Care operates four walk-in urgent care clinic locations across the Dallas-Fort Worth metroplex (Uptown Dallas, Inwood Village, Preston/Royal, and Fort Worth), delivering same-day evaluation and treatment for non-life-threatening illnesses and injuries. Core offerings include on-site digital X-ray, rapid in-house lab testing, allergy testing, vaccinations, occupational medicine, and a Video Visit telehealth service. The clinics are open seven days a week with extended hours and accept walk-ins, online check-in via Solv Health, and most major insurance plans.

Product overview

CityDoc Urgent Care operates as a unified urgent care platform with four clinic locations in the Dallas-Fort Worth metroplex (Uptown Dallas, Inwood Village, Preston/Royal, and Fort Worth). The core offering is walk-in urgent care services for non-life-threatening conditions, augmented by a Video Visit telehealth product enabling virtual consultations. The service portfolio includes in-house diagnostic capabilities (X-ray, lab testing), a Veterans Urgent Care Benefit Program for eligible veterans, and supplementary services such as vaccines, allergy testing, occupational medicine, and physicals. Patient-facing digital tools include Online Check-In via Solv Health for queue management and a Patient Portal powered by FollowMyHealth for health record access. Self-pay base pricing is $135 for medical evaluation.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Services Walk-in evaluation and treatment for non-life-threatening illnesses and injuries including colds, flu, fractures, sprains, cuts, infections, and other acute conditions. Open 7 days a week with extended hours at four DFW locations; no appointment required.
• Video Visit Secure telehealth platform enabling virtual consultations with licensed providers via video for appropriate conditions including allergies, cold, cough, UTI, and minor ailments. Self-pay $135 or insurance copay; includes e-prescription capability. Available to Texas residents over age 11.
• Veterans Urgent Care Benefit Program VA urgent care benefit program administered through TriWest Healthcare Alliance. Eligible enrolled veterans receive zero copay for first 3 visits per calendar year, $30 for 4+ visits, and zero copay for flu shots, with CityDoc verifying veteran eligibility via 833-4VETNOW.
• Diagnostic Testing Services In-house diagnostic testing including COVID-19, RSV, Zika, allergy testing, and rapid STI testing (Chlamydia and Gonorrhea with results within 24 hours via binx health io platform).
• Vaccines Immunization services including flu shots ($18), Tdap, and expanded options at Preston & Royal including MMR, meningitis, varicella, shingles, typhoid, and pneumococcal vaccines. Travel medicine consultations also available.
• X-Ray Services On-site digital X-ray capabilities for diagnosing fractures, sprains, and other injuries. Available at all four locations for rapid diagnosis and treatment planning without referring patients to external imaging centers.
• Occupational Medicine

Quantifiable outcome

• Handles approximately 90% of ER diagnoses at shorter wait times and lower cost
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• TriWest Healthcare Alliance / VA Mission ActcoreChannel Partner/ Reseller/ Distributor · 6 June 2019CityDoc is contracted and in-network with TriWest Healthcare Alliance under the VA Mission Act of 2018 urgent care benefit program. Under this partnership, eligible enrolled veterans can receive urgent care services at CityDoc with the VA billing the veteran directly for copays (zero copay for first 3 visits, $30 for 4+ visits per calendar year). CityDoc verifies veteran eligibility by calling 833-4VETNOW. This partnership expands access to care for veterans within the DFW community provider network.
• Solv HealthcoreTechnology or IntegrationCityDoc uses the Solv Health online check-in and booking platform across all four clinic locations. Patients can book and check in online via Solv to reserve a spot in line, reducing in-office wait times. The partnership provides CityDoc with a digital patient acquisition and queue management platform, and positions CityDoc within Solv's provider marketplace for urgent care searches in the DFW area.
• FollowMyHealth (by Jardogs)coreTechnology or IntegrationCityDoc prescribes FollowMyHealth as its patient portal platform for all patients. The portal provides 24/7 secure access to personal health records, lab and X-ray results, immunization records, secure messaging with providers, and demographic/insurance updates. This is a core patient engagement and retention technology partnership.
• PreviminorGTM or Marketing PartnerCityDoc partners with Previ to provide employees with exclusive discounts on phone plans, savings on home and auto insurance, and special employee pricing on premium brands. This is an employee benefits partnership, not a customer acquisition channel.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CVS MinuteClinic: Retail walk-in clinic inside CVS pharmacies, competing for low-acuity visits (vaccines, physicals, simple infections) that overlap with CityDoc's core volume.
• CareNow Urgent Care: HCA Healthcare-owned urgent care chain with multiple DFW locations. The most directly comparable competitor, matching CityDoc's walk-in retail model, broad insurance participation, and on-site diagnostics.
• Concentra: National urgent care chain with deep occupational medicine focus. Comparable to CityDoc's occupational medicine service line (employer physicals, drug screening, workers' comp) while operating at much larger scale.
• Texas Health Breeze Urgent Care: Hospital-system-affiliated urgent care brand with significant DFW footprint, competing head-to-head with CityDoc on convenience, hours, and on-site X-ray/lab services.
• Patient First: Walk-in urgent care and primary care chain operating in the US mid-Atlantic and beyond, comparable on physician-staffed, no-appointment-necessary retail clinic model.
• GoHealth Urgent Care: Tech-enabled urgent care chain with similar hybrid insurance/self-pay model and digital-first patient experience, though operating at materially larger scale.
• NextCare Urgent Care: Multi-state walk-in urgent care chain with similar hybrid retail/insurance model, on-site diagnostics, and transparent self-pay pricing philosophy.
• Methodist Urgent Care: Dallas-based hospital-affiliated urgent care network. Directly comparable to CityDoc in DFW market with similar walk-in retail positioning and physician-staffed model.
• FastMed Urgent Care: Multi-state urgent care chain with strong presence in Texas and similar service portfolio (X-ray, labs, occupational medicine, vaccines), directly competing in the same regional market dynamics as CityDoc.

Emerging players

• Carbon Health: Tech-enabled urgent and primary care operator combining walk-in clinics with integrated telehealth. Comparable to CityDoc's hybrid in-person/Video Visit model but operating at venture-backed scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thecitydoc
• Instagraminstagram.com/citydoc_
• LinkedInlinkedin.com/company/citydoc-urgent-care

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Doc