NorCom

What NorCom does

NorCom is a privately-held Quebec telecommunications retailer founded in 1989, headquartered in Laval and operating 28 retail locations across the Greater Montreal region (Montreal, Laval, Laurentides, Rive-Sud). The company functions exclusively as an authorized dealer for Rogers Communications and its Fido subsidiary, reselling mobile plans, residential and business internet, and devices (Samsung, iPhone, and certified refurbished) alongside a growing portfolio of enterprise mobility services.

The product portfolio spans Rogers and Fido mobile plans with LTE and 5G network access, Rogers Internet (consumer and business tiers), Microsoft 365 integration, fleet device management via a Gold partnership with MobileXtra, Rogers Unisson unified communications, and hybrid data center/cloud services for business customers. The technical stack is reseller-distributor in nature: NorCom does not own network infrastructure and instead layers service, configuration, and lifecycle management on top of Rogers' network and partner platforms (MobileXtra for EMM, Microsoft for productivity). Underlying technology differentiators center on enterprise mobility management, device security/configuration workflows, and Microsoft 365 integration rather than proprietary software.

Revenue is generated through recurring subscription commissions on Rogers/Fido plans, device margin on new and refurbished hardware, accessory sales, and managed enterprise services. The go-to-market is dual-motion: a consumer/retail-led motion across 28 storefronts with personalized in-store consultations, and a sales-led business motion for enterprise customers covering fleet, unified communications, and cloud. Pricing is quote-based and not publicly disclosed. End customers include Quebec residential consumers and SMB/enterprise accounts, with Rogers Communications representing a single-carrier upstream dependency for the entire revenue model.

Name

NorCom

Legal name

Norcom

Website

https://norcom.ca

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

NorCom is a privately-held Quebec telecommunications retailer operating 28 storefronts across the Greater Montreal region as an authorized Rogers and Fido dealer, selling mobile plans, internet, devices, and enterprise mobility services to residential and business customers.

Ownership category

akta.pro rank

Headquarters

HQ city

Laval

HQ country

Canada

HQ region

North America

Offices26 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Mobile Plans (Rogers/Fido): Recurring subscription revenue from mobile phone plans sold through Rogers and Fido brands. Plans include voice, messaging, and data services with various tiers for consumer and business use.
2. Internet Services: Residential and business internet services through Rogers partnership, including specialized business internet with high-speed connectivity.
3. Device Sales: Sale of mobile devices including Samsung and iPhone smartphones, as well as certified used/refurbished devices.
4. Accessories: Mobile accessories including cases, chargers, and other phone peripherals sold through retail locations.
5. Enterprise Solutions: Business solutions including fleet management, unified communications (Rogers Unisson), and data center/cloud services for enterprise clients.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

NorCom is an authorized Rogers and Fido dealer providing wireless mobile plans, residential and business internet services, smartphones, and mobile accessories through 28 physical retail locations across the Greater Montreal region in Quebec. The company additionally delivers enterprise mobility solutions including fleet device management, Microsoft 365 integration, Rogers Unisson unified communications, and hybrid data center/cloud services for business customers. Founded in 1989, NorCom operates as a Gold partner of MobileXtra for environmentally responsible enterprise mobility management.

Product overview

NorCom is a telecommunications retailer and authorized dealer for Rogers and Fido, operating as a mobile service provider and business mobility solutions partner since 1989. The company offers a portfolio of core mobile and internet services (Rogers Mobile Plans, Fido Mobile Plans, Rogers Internet) alongside complementary business solutions including Microsoft 365, Fleet Management, Rogers Unisson (unified communications), and Data Center/Cloud Services. The product portfolio also includes device sales (Samsung, iPhone), refurbished devices, and mobile accessories. NorCom operates 28 retail locations across Quebec's Greater Montreal region, positioning itself as both a consumer telecom provider and enterprise mobility management partner.

Differentiator

Problem solved

Functional benefit

Products and services

• Rogers Mobile Plans Mobile cellular plans offered through the authorized Rogers dealer network, providing network access with voice, messaging, and data services including LTE and 5G connectivity for consumer and business customers in Quebec.
• Fido Mobile Plans Flexible mobile plans offered under the Fido brand with no hidden fees, affordable international calling rates, and additional benefits such as Fido XTRA.
• Rogers Internet Services Residential and business internet services including high-speed connectivity and specialized business internet solutions provided through the Rogers partnership.
• Business Wireless Services Enterprise mobility solutions including wireless plans and devices tailored for business needs, featuring fleet management and mobile device optimization.
• Microsoft 365 for Business Cloud-based productivity suite offered to improve team productivity and reduce costs through access to Microsoft applications from any internet-connected device.
• Fleet Device Management Mobile fleet device management ensuring optimal and secure use of company mobile devices, covering configuration, software updates, and data security via the MobileXtra platform.
• Rogers Unisson Premium voice, messaging, and conferencing solution that enhances productivity and ensures connectivity with clients on any device, anywhere.
• Data Center and Cloud Services Hybrid cloud solutions tailored for business needs, providing customized combinations of cloud service options.
• Unlimited Data Plans Unlimited mobile data plans allowing continuous internet access without volume restrictions, featuring 5G connectivity options for ultra-fast browsing.
• Corporate and Business Plans Customized Rogers corporate plans offering tailored connectivity solutions for businesses with flexible options for enterprise needs.
• Smartphones (Samsung and iPhone) New Samsung Galaxy and Apple iPhone smartphones sold at NorCom retail locations, fully compatible with Rogers plans and Google services, available for personal and business use.
• Certified Refurbished Devices Certified pre-owned and refurbished mobile devices offered through NorCom's accessories and refurbished devices section, providing cost-conscious device options.
• Mobile Accessories Cellular accessories including protective cases, chargers, and other phone peripherals sold through retail locations to protect, recharge, and enhance mobile devices.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• MobileXtracoreTechnology or IntegrationNorCom is a Gold partner of MobileXtra, offering innovative enterprise mobility management solutions that are environmentally responsible. MobileXtra enables simplified mobile device management while reducing the ecological footprint of businesses.
• Rogers CommunicationscoreChannel Partner/ Reseller/ DistributorNorCom is an authorized Rogers dealer providing Rogers mobile plans, internet services, and business solutions. The partnership grants access to Rogers' LTE and 5G network infrastructure and comprehensive telecommunications services.
• Fido (Rogers subsidiary)coreChannel Partner/ Reseller/ DistributorNorCom offers Fido mobile services including flexible plans without hidden fees, affordable international calling rates, and Fido XTRA benefits. Fido is a value-focused brand under Rogers Communications.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PC Mobile: PC Mobile is Loblaw Companies' wireless brand sold through Loblaws-affiliated retail locations across Canada, comparable to NorCom as a multi-location authorized dealer of mobile services tied to a retail distribution network.
• Glentel: Glentel operates as a multi-carrier authorized wireless retailer (Rogers, Bell, Telus) with hundreds of locations across Canada, directly comparable to NorCom's model of selling multiple carrier brands through physical storefronts.
• The Mobile Shop: The Mobile Shop is a Canadian authorized wireless dealer operating inside retail partner stores, primarily for Bell and Virgin Mobile — directly comparable to NorCom as a multi-location carrier-branded dealer.
• Wireless Wave (Tbooth Wireless): Wireless Wave is a Canadian authorized Telus dealer operating multi-store retail locations, directly comparable to NorCom in operating as a branded carrier dealer with physical retail presence.
• The Source (Bell): The Source is Bell's branded retail chain selling mobile, internet, and electronics across Canada, comparable to NorCom as a multi-store telecom retailer with carrier brand alignment.
• WOW Mobile Boutique: WOW Mobile Boutique is an authorized dealer for Vidéotron, Bell, Rogers, and Telus with Quebec retail presence, directly comparable to NorCom as a multi-carrier wireless dealer in the same regional market.
• Mobilinq: Mobilinq is a Quebec-based authorized Vidéotron dealer operating multiple retail locations, directly comparable to NorCom in operating as a Quebec-focused authorized carrier dealer with physical retail.

Broad incumbents

• Rogers Communications: Rogers Communications is the underlying carrier and NorCom's principal supplier — comparable as the broader incumbent whose network, brands, and dealer economics directly shape NorCom's revenue and competitive position.
• Vidéotron: Vidéotron is the dominant Quebec-based telecom incumbent with extensive retail and dealer operations in the same region where NorCom competes — comparable as a broader incumbent whose retail and dealer strategy directly affects NorCom's addressable market.

Emerging players

• Public Mobile: Public Mobile is a Telus-owned digital-first wireless brand selling no-contract plans entirely online — comparable to NorCom as a competing channel for the same end-customer base, though Public Mobile bypasses physical retail.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/norcom
• Xx.com/NorcomRogers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NorCom