iDoctors
- Company typePrivate
- Founded2008
- HeadquartersRome, Italy
- Headcount1–10
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What iDoctors does
iDoctors (operated by edoctor s.r.l.) is an Italian online medical appointment booking marketplace headquartered in Rome. Founded in 2008 as Italy's first platform of its kind, it connects patients with over 12,000 doctors and medical centers across all Italian regions, allowing users to search specialists by city, specialty, pathology, price, and availability, compare verified patient reviews, and book appointments online without phone calls or upfront payment. The platform serves two sides: individual patients seeking healthcare providers (a consumer/long-tail segment) and doctors/medical centers seeking patient acquisition and practice management tools.
The product stack comprises four components: the core iDoctors web platform, Sof-IA (an AI assistant leveraging natural language processing and voice input for specialist matching), VideoConsulti (telehealth for remote consultations), and native iOS/Android applications for providers and patients. The company's technical differentiators include a verified-only review system (162,352 reviews, 9.7 average rating), AI-driven recommendation over its doctor dataset, and an SEO/content layer of 635 medical articles. iDoctors monetizes via transaction fees on bookings and video consultations; patients pay doctors directly at the appointment, while doctors/centers pay for visibility and acquisition tools on a pay-as-you-go basis. The company operates exclusively in Italy with a lean team of 1-10 employees and has not disclosed external funding.
iDoctors firmographics
Firmographics- Name
- iDoctors
- Legal name
- edoctor s.r.l.
- Website
- https://idoctors.it
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
iDoctors industry classification
Industry- Product category
- Online Healthcare Marketplace
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Specialist Referral & Appointment Booking Platforms (HLALALAB)
- akta.pro secondary industry
- Appointment Scheduling & Online Booking (HLACADAA)
Keywords
Where iDoctors is headquartered
LocationHeadquarters
- HQ city
- Rome
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
iDoctors business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure
Revenue model
- Booking Commission / Transaction Fee: iDoctors facilitates appointments between patients and doctors. Patients pay for medical services directly to the doctor at the appointment. The platform monetizes through transaction fees from booked appointments and video consultations. No credit card is required at booking; payment is made directly to the doctor.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Free for patients to search and book; doctors/centers pay for visibility and patient acquisition tools |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
iDoctors product offering
Product offeringCore offering
iDoctors (edoctor s.r.l.) operates Italy's first online medical appointment booking marketplace, connecting patients with over 12,000 doctors and 3,000+ medical centers across all Italian regions. Patients can search for specialists by specialty, city, condition, price, and verified reviews, book appointments online in seconds without phone calls, and access remote video consultations. Doctors and medical centers join the platform to gain patient visibility, manage appointment scheduling, and access a dedicated practice management suite.
Product overview
iDoctors is Italy's first online medical appointment booking platform, offering a unified ecosystem that connects patients with over 12,000 doctors and medical centers. The core platform enables search, comparison, and booking of medical appointments, enhanced by Sof-IA (AI assistant for intelligent specialist matching), VideoConsulti (remote video consultations), and a dedicated mobile app for healthcare providers to manage their practice.
Differentiator
Problem solved
Functional benefit
Brands
- Sof-IA: AI-powered assistant for finding medical specialists using voice commands and natural language processing to search by city, neighborhood, pathology, preferred days and hours, service cost, and other criteria.
Products and services
- iDoctors Platform Online marketplace where Italian patients search for medical specialists by city, specialty, condition, price, and verified reviews; book appointments in seconds without phone calls; and pay doctors directly at the visit. Doctors and medical centers join to receive bookings, manage appointments, and improve online visibility.
- Sof-IA Standalone-branded AI assistant that helps patients find the right medical specialist by typing or speaking natural-language queries covering city, neighborhood, pathology, preferred days and times, and cost; returns tailored matching results across the platform's doctor network.
- VideoConsulti Video consultation service allowing patients to request medical consultations from doctors remotely via smartphone or PC, used for second opinions, report reviews, preliminary consultations, or additional information on a condition.
- iDoctors Mobile App (iOS and Android) Cross-platform mobile app for patients to search and book medical appointments, and for doctors and medical centers to manage bookings and organize their practice; available on iOS (App Store) and Android (Google Play).
Quantifiable outcome
- 97%+ patient satisfaction rate
- +3 more outcomes
Companies that use iDoctors
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
iDoctors technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature3 records
iDoctors partnerships and signals
Strategic signalScale indicators7 records
Recent moves5 records
Expansion highlights5 records
iDoctors competitors and assessment
Company assessmentDirect peers
- Doctoralia: Italy/Spain-based doctor booking platform also owned by DocPlanner Group. Directly competes with iDoctors on patient-facing specialist search and booking, with overlapping coverage of Italian cities and specialties.
- MioDottore: Italy-focused online doctor appointment booking platform owned by DocPlanner Group. Operates the same two-sided marketplace model as iDoctors, allowing patients to search and book specialists and offering practice management tools to doctors.
- Dottori.it: Italian medical professional directory and booking site. Operates a similar patient-search-and-booking model in Italy, directly competing with iDoctors for both patient traffic and doctor subscriptions.
- Doctolib: Europe's largest doctor booking and telehealth platform, operating across France, Germany, Italy, and the Netherlands. Directly competes with iDoctors in Italy for both patient appointment booking and video consultations, with substantially greater capital and brand recognition.
- Zocdoc: US-based online doctor appointment booking marketplace with a comparable two-sided model. While US-only, it is the closest international analogue to iDoctors' core business of patient search, review, and booking.
Emerging players
- HealthTap: US virtual care platform combining doctor search with telehealth consultations. Comparable to iDoctors' VideoConsulti and broader booking layer, though more telehealth-led than in-person booking-led.
- Doctor.com: US-based provider directory and patient engagement platform with appointment booking and practice management tools. Overlaps with iDoctors' doctor-facing practice management and patient acquisition functionality.
Regional players
- Practo: India-headquartered digital healthcare platform offering doctor search, booking, telehealth, and practice management. Operates the same product surface as iDoctors but in a different geography, making it a useful international comparable.
- Bookimed: Cross-border medical tourism and clinic booking platform. Comparable to iDoctors in the booking-and-specialist-discovery mechanic, but with a cross-border rather than domestic focus.
Broad incumbents
- DocPlanner: Global parent company of MioDottore and Doctoralia, operating the largest doctor booking marketplace across multiple European and Latin American markets. Represents the most well-funded incumbent competitor to iDoctors' model worldwide.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
iDoctors social profiles
Digital presenceiDoctors financial estimates
Financial estimateRevenue estimate
Valuation estimate
iDoctors leadership team
Management profileNumber of profiles
iDoctors funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iDoctors M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iDoctors
What does iDoctors do?
iDoctors (edoctor s.r.l.) operates Italy's first online medical appointment booking marketplace, connecting patients with over 12,000 doctors and 3,000+ medical centers across all Italian regions. Patients can search for specialists by specialty, city, condition, price, and verified reviews, book appointments online in seconds without phone calls, and access remote video consultations. Doctors and medical centers join the platform to gain patient visibility, manage appointment scheduling, and access a dedicated practice management suite.
Is iDoctors a public or private company?
iDoctors is a private company. It is classified as unknown and is currently operating.
When was iDoctors founded?
iDoctors was founded in 2008. It employs 1 to 10 people.
Where is iDoctors based?
iDoctors is headquartered in Rome, Italy, in the Europe region.
How does iDoctors make money?
One revenue line is on record: booking Commission / Transaction Fee.
Who are iDoctors's main competitors?
Direct peers on record are Doctoralia, MioDottore, Dottori.it, Doctolib and Zocdoc. Emerging players are HealthTap and Doctor.com. Regional players are Practo and Bookimed. DocPlanner is listed as a broad incumbent.
Does iDoctors have an API?
No public API is recorded for iDoctors.
What industry is iDoctors in?
iDoctors's product category is Online Healthcare Marketplace. Its primary akta.pro industry code is HLALALAB, Specialist Referral & Appointment Booking Platforms, with a secondary code of HLACADAA, Appointment Scheduling & Online Booking. Its NAICS code is 6211 and its SIC code is 8000.