What CrossWing does

CrossWing Inc. is a privately held Canadian robotics and AI company founded in 2006 and headquartered in Aurora, Ontario (Toronto area). The company operates an R&D lab developing intellectual property for mass-market Interactive Personal Robotics (IPR) systems, and its central technical asset is the nav2 platform — a modular, customizable robotics foundation built on the Robot Operating System (ROS) with a patented holonomic (omnidirectional) motion base, a 360-degree vision system with secure WebRTC video transmission, obstacle avoidance, collision detection, and proprietary APIs that allow third parties to build turn-key solutions on top of it. Stacked on this platform are three marketed products: the VirtualME telepresence robot (NLP voice interaction, facial/fingerprint authentication, smart-building and security integration), Bishop™, described as a first-of-its-kind holonomic indoor/outdoor security robot with real-time threat detection and emergency-services communication, and Cleanbot®, an autonomous cleaning robot.

The business model blends hardware sales (finished robots and nav2 components such as the nav2 Ultra motion base), platform licensing and API access to OEMs and integrators, software add-ons and customization services (including AI-driven body language detection and vertical-specific solutions), and hardware add-on components for specialized deployments. Go-to-market is direct enterprise field sales via a website contact form, targeting security/patrol, enterprise telepresence, healthcare, retail, and in-home personal support. CrossWing has research alliances with eight Canadian universities plus NSERC and Ontario Centres of Excellence, but no disclosed funding rounds, revenue figures, named customers, pricing, or management roster are present in the source material.

Name

CrossWing

Legal name

CrossWing Inc.

Website

https://crosswing.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

CrossWing Inc. is a Canadian robotics and AI company developing the nav2 platform — a modular foundation with patented holonomic motion and 360-degree vision — and three products built on it: VirtualME telepresence robot, Bishop security robot, and Cleanbot cleaning robot.

Ownership category

akta.pro rank

Product category

Service Robotics Platform

NAICS

Other General Purpose Machinery Manufacturing (3339), Commercial and Service Industry Machinery Manufacturing (3333), Computer and Peripheral Equipment Manufacturing (3341)

SIC

Services-Computer Integrated Systems Design (7373), Motors & Generators (3621)

akta.pro primary industry

Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK)

akta.pro secondary industry

Home Companion & Social Robots (CRACARAE)

Keywords

• Interactive personal robotics
• Autonomous security robots
• Telepresence robotics platform
• Holonomic motion control
• Modular service robotics

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Robotics Hardware Sales: Sale of physical robots including Bishop (security robot) and VirtualME (telepresence robot), along with the modular nav2 platform hardware components.
2. Platform Licensing and API Access: Licensing of nav2 robotics platform to third-party OEMs, solution developers, and integrators who build on the platform using proprietary APIs.
3. Software Add-ons and Customization: Revenue from software applications and custom programming via proprietary APIs, including AI-driven body language detection, customer experience enhancements, and vertical-specific solutions.
4. Hardware Add-on Components: Sale of hardware components and sensors that can be integrated with the robot platform for specialized applications.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

CrossWing operates an R&D lab that designs, develops, and sells interactive personal robotics (IPR) systems and the underlying nav2 modular robotics platform. Its commercial product line includes the VirtualME telepresence robot, the Bishop™ holonomic security robot, the Cleanbot® autonomous cleaning robot, and the nav2 Ultra holonomic motion base, with proprietary APIs available to third-party OEMs and integrators for custom vertical solutions.

Product overview

CrossWing is a robotics and AI company operating a platform-plus-modules architecture. The core nav2 platform provides the foundational robotics infrastructure with patented holonomic motion control (360° movement) and 360° vision system, enabling rapid development of specialized robots. Built on this platform are distinct product lines: VirtualME serves as a telepresence robot with NLP and biometric authentication capabilities; Bishop™ functions as an omnidirectional security robot with threat detection and emergency services integration; and Cleanbot® handles autonomous facility cleaning. The modular design allows third-party hardware and software additions, while proprietary APIs enable turn-key solution development across healthcare, security, retail, and in-home support verticals.

Differentiator

Problem solved

Functional benefit

Brands

• VirtualME: Next-generation telepresence robot designed for virtual presence, office monitoring, resident safety, teleconferencing, and integration with smart business and security systems.
• Bishop™
• Nav2

Products and services

• VirtualME A next-generation telepresence robot for businesses providing video telepresence, NLP-driven voice interaction, facial recognition, fingerprint authentication, office monitoring, and scalability from simple telepresence to virtual assistant tasks such as tours and appointment booking, with integration into smart business and security systems.
• Bishop™ The first holonomic (omnidirectional) security robot designed for indoor and outdoor patrol, with real-time threat detection and analysis, autonomous responses via pre-defined protocols or remote operation, direct communication with emergency services, and a modular design supporting add-ons such as hazardous materials analysis, fire extinguishing, and medical assistance.
• Cleanbot® An autonomous cleaning robot designed to navigate facilities while providing cleaning services, helping organizations create safer, proactive, and revolutionary environments for staff, customers, and the community.
• nav2 Platform A customizable robotics platform featuring a proprietary foundation with a shared hardware motion base module and innovative exoskeleton design using mass production injection moulding. Includes patented holonomic motion control (360-degree movement), 360-degree vision, and proprietary APIs allowing third-party OEMs and integrators to develop turn-key solutions across healthcare, security, in-home support, and retail verticals.
• nav2 Ultra™ The holonomic motion base component of the nav2 platform that allows a robot to instantly move in any direction within a 360-degree radius, featuring powerful quiet brushless motors and advanced battery systems.

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Natural Sciences and Engineering Research Council of Canada (NSERC)coreStrategic or Co-development PartnerIndustry research partnership with Canada's federal research funding agency supporting academic research and development in science and engineering fields relevant to robotics and AI.
• Ontario Centres of ExcellencecoreStrategic or Co-development PartnerPartnership with Ontario's innovation network supporting research collaboration, talent development, and commercialization of robotics technologies.
• 8 Canadian UniversitiescoreStrategic or Co-development PartnerUniversity research partnerships across Canada focusing on man-machine interface design, mechatronics, computer vision, and autonomous systems encompassing artificial intelligence.

Scale indicators1 record

Broad incumbents

• iRobot: iRobot's Roomba is the dominant autonomous consumer robot platform, establishing the precedent that mass-market autonomous robots can scale; relevant as a commercial benchmark for CrossWing's Cleanbot and in-home personal support use cases.
• Boston Dynamics: Boston Dynamics is a leading mobile robotics platform developer (Spot, Stretch) with broad commercial and industrial applicability, representing a scaled incumbent whose autonomous mobility capabilities could expand into CrossWing's verticals.

Direct peers

• Savioke: Savioke's Relay robot delivers autonomous delivery and service tasks in hotels, hospitals, and eldercare — overlapping with CrossWing's service-robot platform targeting hospitality, healthcare, and indoor facilities.
• Cobalt Robotics: Cobalt builds indoor security and facilities-monitoring robots combining autonomous patrol with remote human oversight, closely aligned with Bishop's indoor security patrol and remote operation use cases.
• SMP Robotics: SMP Robotics manufactures autonomous outdoor security and patrol robots with threat detection, directly comparable to Bishop's outdoor patrol and emergency response coordination use cases.
• Knightscope: Knightscope builds autonomous security robots for indoor and outdoor patrol, threat detection, and emergency response coordination — directly competing with CrossWing's Bishop security robot in the same enterprise customer segment.
• OhmniLabs: OhmniLabs develops telepresence and custom robotics platforms with a developer-accessible architecture, comparable to CrossWing's nav2 platform-plus-modules positioning targeting telehealth and remote presence.
• Ava Robotics: Ava produces telepresence robots for enterprise remote collaboration, hybrid work, and facility tours — a direct competitor to CrossWing's VirtualME telepresence product.
• Temi USA: Temi offers a personal telepresence and service robot for enterprise, hospitality, and elderly care with NLP and autonomous navigation, mirroring VirtualME's NLP-driven virtual assistant positioning.

Emerging players

• Diligent Robotics: Diligent Robotics builds autonomous mobile robots (Moxi) for hospital logistics and supply delivery, competing in CrossWing's healthcare vertical with a focused, capital-backed product.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/crosswing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrossWing