Parcel Plus
- Company typePrivate
- Founded1986
- HeadquartersAntioch, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Parcel Plus does
Parcel Plus is a North American packing, shipping, and office-services franchise brand, founded in 1986 and operated today under privately held parent company Annex Brands, Inc. (headquartered in San Diego, California). Its core service is multi-carrier shipping through partnerships with UPS, FedEx, USPS, DHL, and Roadway, supplemented by expert packing, custom crating, freight shipping, and the sale of shipping supplies. The brand serves a horizontally segmented customer base spanning individual consumers, small and medium-sized businesses, and occasional enterprise shippers who value a single location for comparing carrier rates, dropping off packages, and accessing ancillary office services.
The full service catalog includes private and virtual mailbox rentals (with 24/7 package receiving and digital mail management), printing and copy services, notary public services certified by the National Notary Association, fax send/receive, key duplication, passport photos, fingerprinting, document scanning and shredding, and an online print-order portal ("My Order Desk"). Underlying technology is operational rather than AI-driven: the franchise system runs on Annex Brands' proprietary ABConnect Operating System and uses FranConnect for franchise management, with no disclosed AI, ML, or data-products in the stack.
Parcel Plus generates revenue through two primary mechanics: (1) franchise fees and ongoing royalties paid by independently owned and operated franchisees to the Annex Brands franchisor, and (2) transactional service revenue at each store — shipping commissions, mailbox rentals, printing/copying fees, notary fees, and supplies sales. Pricing is quote-based and set per location, with no public rate card. Distribution is entirely physical retail through 800+ franchise storefronts across the United States, Canada, and Mexico, plus a Canadian Master Licensee (Safcan Logistics) executing a 20-year buildout to 92 Canadian locations. Annex Brands' M&A history (Handle With Care 2007, Navis 2011, Pak Mail 2016) demonstrates that growth has been pursued through both unit expansion and acquisition-driven consolidation of regional shipping brands.
Parcel Plus firmographics
Firmographics- Name
- Parcel Plus
- Legal name
- Annex Brands, Inc.
- Website
- https://parcelplus.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Ownership category
- akta.pro rank
Parcel Plus industry classification
Industry- Product category
- Shipping and Logistics Services
- NAICS
- Couriers and Express Delivery Services (49211), Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Carrier-Owned Parcel Locker Networks (TLAAAMAA)
- akta.pro secondary industries
- Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ), Subscription Box & Direct-to-Consumer (DTC) Parcel Delivery (TLAAAFAK)
Keywords
Where Parcel Plus is headquartered
LocationHeadquarters
- HQ city
- Antioch
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Parcel Plus business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Franchise Fees: Revenue generated from franchise owners who pay initial franchise fees and ongoing royalties to operate Parcel Plus locations under the Annex Brands franchise system.
- Shipping Services: Revenue from packing and shipping services through partnerships with UPS, FedEx, USPS, DHL, and Roadway carriers. Customers pay for shipping, packing materials, and handling services.
- Office Services: Revenue from copy services, printing services, notary public services, fax services, passport photos, key duplication, scanning, shredding, and other office business services.
- Mailbox Rental: Revenue from private mailbox rental services including virtual mailbox options, mail receiving, and forwarding services.
- Shipping Supplies: Revenue from sale of packing supplies including padded envelopes, boxes, bubble wrap, packing peanuts, shipping tape, and other packaging materials.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Service-based pricing varies by location and service type |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Parcel Plus product offering
Product offeringCore offering
Parcel Plus operates franchise retail storefronts that provide expert packing and multi-carrier shipping services through UPS, FedEx, USPS, DHL, and Roadway, alongside private and virtual mailbox rentals, custom crating and freight shipping, notary public services, printing and copy services, fax, and document scanning/shredding. Each location is independently owned and operated under the Annex Brands franchise system, serving local consumers and small businesses as a one-stop alternative to standalone carrier drop-off points and post offices.
Product overview
Parcel Plus is a packing, shipping, and office services franchise operating under the Annex Brands network. The company offers a one-stop solution combining multi-carrier shipping services (FedEx, UPS, USPS, DHL), private and virtual mailbox rentals, printing and copying services, notary public services, and various office services. The core offering centers on shipping and mailbox services, supplemented by add-on services including packing supplies, passport photos, key duplication, fingerprinting, scanning/shredding, and fax services. All services are available at individual franchise locations across the U.S., Canada, and Mexico.
Differentiator
Problem solved
Functional benefit
Products and services
- Multi-Carrier Shipping Services Multi-carrier shipping service that allows customers to compare rates and ship packages domestically and internationally through UPS, FedEx, USPS, DHL, and Roadway, targeting walk-in consumers and small businesses needing convenient one-stop shipping.
- Private Mailbox Rental
Companies that use Parcel Plus
Customer profileSegments3 records
Ideal customer profiles3 records
Parcel Plus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Parcel Plus partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered major, minor and core.
- Safcan Logistics, Ltd.majorSafcan Logistics operates as Master Licensee for Parcel Plus in Canada. First Parcel Plus location opened in Abbotsford, British Columbia. Plans to open and license 92 locations over 20 years.
- Pak Mail Centers of America, Inc.majorAnnex Brands acquired Pak Mail Centers of America, adding 370+ Pak Mail franchises to the network. The acquisition grew Annex Brands by 82% in one day, making it the largest multi-carrier packaging and shipping organization in North America.
- Partnerships With Industry (PWI)minorSan Diego-based nonprofit organization providing job opportunities for adults with developmental disabilities. Annex Brands franchisees donated $2,000 and have used PWI services for 15+ years for marketing kit assembly.
- UPScoreUPS is one of the primary shipping carrier partners allowing Parcel Plus locations to offer UPS shipping services including Ground, Next Day Air, 2-Day Air, and freight options.
- FedExcoreFedEx is a key carrier partner providing shipping services through Parcel Plus locations including Standard Overnight, Priority Overnight, First Overnight, and freight shipping options.
- USPS (United States Postal Service)coreUSPS partnership enables Parcel Plus to offer Priority Mail, Priority Mail Express, Retail Ground, and other postal services including military APO/FPO shipping.
- DHLcoreDHL shipping services available at Parcel Plus locations for international and domestic shipments including DHL Ground and DHL Global Mail options.
- National Notary AssociationminorParcel Plus notaries are certified by the National Notary Association. Some have obtained Notary Signing Agent (NSA) certificates for loan documents and real estate transactions.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
Parcel Plus competitors and assessment
Company assessmentBroad incumbents
- The UPS Store: The largest pack-and-ship franchise in the U.S. (5,500+ locations), directly owned by UPS and offering printing, mailbox, and notarization services. Most direct competitor to Parcel Plus given overlapping services and customer base of SMBs and consumers needing multi-service shipping.
- FedEx Office: Corporate-owned chain (formerly FedEx Kinkos) offering shipping, printing, and office services. Competes with Parcel Plus for SMB walk-in shipping and printing demand, backed by FedEx's brand and carrier integration.
Direct peers
- Pak Mail: Pack-and-ship and crating franchise with 370+ locations, acquired by Annex Brands in 2016. Offers multi-carrier shipping, custom packing, and freight services for the same SMB and consumer customer base as Parcel Plus.
- AIM Mail Centers: Another Annex Brands subsidiary providing shipping, mailbox rental, and office services through franchised locations. Functionally identical offering to Parcel Plus, representing internal brand competition within the same parent portfolio.
- PostalAnnex+: Sibling brand under Annex Brands offering the same pack-and-ship, mailbox, and office services. Operates in parallel within the parent's franchise system, making it the closest direct peer and a clear example of internal network overlap.
- Navis Pack & Ship: Specialized franchise for commercial packing, crating, and freight shipping of large/valuable items. Sister brand under Annex Brands (acquired 2011), serving the same business customers but with greater focus on logistics and freight rather than small parcel.
- Postal Connections: Multi-carrier shipping and business services franchise with locations across the U.S. Competes head-to-head with Parcel Plus for walk-in shipping customers, mailbox rentals, and ancillary office services.
- Goin' Postal: Independent pack-and-ship franchise offering multi-carrier shipping, mailbox rental, and office services. Directly comparable business model to Parcel Plus, with similar SMB and consumer target customers.
- Handle With Care Packaging Store: Specialty packing and shipping franchise focused on custom crating and fragile-item handling. Sibling brand within Annex Brands (acquired 2007), comparable in franchise structure and service mix.
Emerging players
- Amazon Hub Counter / Hub Locker: Amazon's network of counter pickup points and lockers for e-commerce returns and deliveries. Increasingly competes with Parcel Plus for package drop-off traffic and represents a structural threat from e-commerce-native players.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Parcel Plus social profiles
Digital presenceParcel Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Parcel Plus leadership team
Management profileNumber of profiles
Profiles5 records
Parcel Plus subsidiaries and ownership
Company hierarchySubsidiaries7 records
Parcel Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Parcel Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Parcel Plus
What does Parcel Plus do?
Parcel Plus operates franchise retail storefronts that provide expert packing and multi-carrier shipping services through UPS, FedEx, USPS, DHL, and Roadway, alongside private and virtual mailbox rentals, custom crating and freight shipping, notary public services, printing and copy services, fax, and document scanning/shredding. Each location is independently owned and operated under the Annex Brands franchise system, serving local consumers and small businesses as a one-stop alternative to standalone carrier drop-off points and post offices.
Is Parcel Plus a public or private company?
Parcel Plus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Parcel Plus founded?
Parcel Plus was founded in 1986.
Where is Parcel Plus based?
Parcel Plus is headquartered in Antioch, United States, in the North America region.
How does Parcel Plus make money?
Five revenue lines are on record. Franchise Fees are the primary driver. The others are shipping Services, office Services, mailbox Rental and shipping Supplies.
Who are Parcel Plus's main competitors?
Broad incumbents on record are The UPS Store and FedEx Office. Direct peers are Pak Mail, AIM Mail Centers, PostalAnnex+, Navis Pack & Ship, Postal Connections, Goin' Postal and Handle With Care Packaging Store. Amazon Hub Counter / Hub Locker is listed as an emerging player.
Does Parcel Plus have an API?
No public API is recorded for Parcel Plus.
What industry is Parcel Plus in?
Parcel Plus's product category is Shipping and Logistics Services. Its primary akta.pro industry code is TLAAAMAA, Carrier-Owned Parcel Locker Networks, with a secondary code of TLAAACAJ, Parcel Inject / Postal Workshare (Last-Mile Handoff). Its NAICS code is 49211 and its SIC code is 4210.