Family Services
Family Services is a nonprofit social services organization based in Poughkeepsie, New York, providing free behavioral health, victim services, family support, community safety, and youth programming across Dutchess, Ulster, and Orange Counties through eight behavioral health centers, courthouse-based Children's Centers, and a Family Partnership Center co-locating 25+ partner organizations.
- Company typePrivate
- Founded1997
- HeadquartersPoughkeepsie, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Family Services does
Family Services, Inc. is a Poughkeepsie, New York-based nonprofit social services organization founded in 1997, operating across Dutchess, Ulster, and Orange Counties in the Hudson Valley region. It delivers a comprehensive portfolio of community-based programs including eight behavioral health centers offering individual and group therapy, psychiatric services, and medication support; victim services encompassing the Center for Victim Safety and Support, the Sexual Assault Response Team, and the Universal Response to Domestic Violence; community safety programs such as SNUG gun violence prevention and the Domestic Violence Offender Project; family support services including the Nurturing Parenting Program and Children's Centers at three county family courts; prevention initiatives such as GIVE and the Ulster Prevention Council; and youth services with teen programming. All services are provided free of charge to clients regardless of insurance or income status.
The organization is anchored by the Family Partnership Center in Poughkeepsie, a community hub co-locating over 25 partner organizations that enables integrated referrals across legal aid, healthcare, social services, and behavioral health. Distribution is further reinforced by courthouse-based Children's Centers in Dutchess, Orange, and Ulster County family courts, street outreach for SNUG violence interruption, 24/7 rape crisis and domestic violence hotlines, and telehealth-enabled reentry support through the RESTART program at Dutchess County Jail. There is no proprietary technology platform; operational technology is limited to standard health information exchange connectivity through HealthLinkNY and HealtheConnections.
Family Services is funded primarily through federal, state, and county government grants and contracts — including NYS Office of Victim Services, NYS Division of Criminal Justice Services, NYS Department of Health, NYS Office of Children and Family Services, CDC, and three county governments — supplemented by individual donations and revenue from signature fundraising events such as the Heart of the Hudson Valley Awards Dinner and Walk A Mile. The go-to-market motion is community-led, with service access via walk-in intake, hotline, and referrals from healthcare providers, law enforcement, courts, and social services agencies. The organization is governed by a Board of Directors and led by CEO Brian Doyle.
Family Services firmographics
Firmographics- Name
- Family Services
- Legal name
- Family Services, Inc.
- Website
- https://familyservicesny.org
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Family Services is a nonprofit social services organization based in Poughkeepsie, New York, providing free behavioral health, victim services, family support, community safety, and youth programming across Dutchess, Ulster, and Orange Counties through eight behavioral health centers, courthouse-based Children's Centers, and a Family Partnership Center co-locating 25+ partner organizations.
- Ownership category
- akta.pro rank
Family Services industry classification
Industry- Product category
- Community Social Services
- NAICS
- Individual and Family Services (6241), Child and Youth Services (624110), Child Care Services (6244), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Family & Parenting Support Services (BPAGAEAC)
- akta.pro secondary industries
- Maternal, Child & Family Health Organizations (BPAGACAF), Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)
Keywords
Where Family Services is headquartered
LocationHeadquarters
- HQ city
- Poughkeepsie
- HQ country
- United States
- HQ region
- North America
Offices12 records
Markets served
Family Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Government Grants and Contracts: Primary funding from federal, state, and county government grants and contracts including NYS Office of Victim Services, NYS Division of Criminal Justice Services, Centers for Disease Control and Prevention, NYS Department of Health, NYS Office of Children and Family Services, and county departments.
- Individual Donations: Donations from individuals and community members solicited through website, events, and direct mail campaigns.
- Special Events Revenue: Revenue from signature fundraising events including Heart of the Hudson Valley Awards Dinner, Walk A Mile events, and Festival of Trees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free behavioral health services regardless of insurance or income status |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Family Services product offering
Product offeringCore offering
Family Services delivers free, community-based behavioral health, victim services, family support, youth development, and violence prevention programs to individuals and families across Dutchess, Ulster, and Orange Counties in New York State. Services are accessed through walk-in intake at 8 behavioral health centers, 24-hour crisis hotlines, courthouse-based locations, and street outreach. The organization is funded through government grants, contracts, and charitable donations, with no fees charged to clients receiving services.
Product overview
Family Services is a non-profit social services organization offering a comprehensive portfolio of interconnected community programs. The core services include Behavioral Health Centers providing individual and group therapy with psychiatric support; Victim Services including the Center for Victim Safety and Support (CVSS), Sexual Assault Response Team (SART), and Universal Response to Domestic Violence (URDV); Community Safety Programs such as SNUG gun violence prevention and the Domestic Violence Offender Project (DVOP); Family Support Services including the Family Education Program and Children's Centers at Family Courts; Prevention Programs including GIVE and Ulster Prevention Council; and Youth Services with Teen Programming at the Family Partnership Center. These programs work collaboratively through co-location and coordinated community responses to provide comprehensive support across Dutchess, Ulster, and Orange Counties.
Differentiator
Problem solved
Functional benefit
Products and services
- Behavioral Health Centers Comprehensive behavioral health centers providing individual and group therapy, psychiatric services, and medication support across Dutchess and Ulster Counties for individuals in need of mental health services.
- Individual and Group Therapy Licensed therapists and counselors providing person-centered and evidence-based therapeutic approaches, including psychiatric services and medication management for individuals seeking mental health support.
- RESTART (Re-Entry Stabilization Transition and Reintegration Tract Program) Treatment and re-entry services for inmates at high risk for re-offending in the Dutchess County Jail, including telehealth capabilities for behavioral health support.
- SNUG Gun Violence Prevention Evidence-based street outreach program treating gun violence like a disease, focusing on youth ages 14-24 at high risk for gun violence involvement in Poughkeepsie and surrounding areas.
- Domestic Violence Offender Project (DVOP) Offender-focused, victim-centered strategy with tailored interventions based on tiers of offending, designed to reduce domestic violence recidivism in Dutchess County.
- Center for Victim Safety and Support (CVSS) Comprehensive non-residential services to victims including 24-hour hotlines, advocacy, counseling, and high-risk case management for survivors of domestic violence, sexual assault, and other crimes.
- Sexual Assault Response Team (SART) Victim-centered, trauma-informed multidisciplinary response to sexual violence developed in 2015, partnering with Vassar Brothers Medical Center and Mid-Hudson Regional Hospital for forensic and medical services.
- Universal Response to Domestic Violence (URDV) Coordinated community response to domestic violence established in 1994, bringing together multiple agencies including law enforcement, prosecutors, and social services to implement and maintain victim-centered services.
- Family Education Program Home-based and group-based parenting education using evidence-based Nurturing Parenting Program curriculum in Dutchess and Orange Counties, serving families referred by county social services departments.
- Children's Centers at Family Courts Safe childcare environments for children from 6 weeks to 12 years at Dutchess, Orange, and Ulster County courthouse buildings during family court proceedings.
- Gun Involved Violence Elimination (GIVE) Program using Phoenix Curriculum with motivational interviewing and cognitive behavioral therapy to prevent substance abuse, gang activity, and violence among at-risk youth.
- Ulster Prevention Council (UPC) Substance abuse prevention services for Ulster County youth and families through evidence-based school and community programs.
- Teen Programming Free afterschool and summer programming for teens including Open Gym, Girl Talk, Non-Contact Boxing Classes, and THRIVE Thursdays with social emotional skill building at the Family Partnership Center.
- Family Partnership Center Community center housing over 25 partner organizations offering direct services, enrichment programs, event spaces, and collaborative programming for people of all ages in the Hudson Valley.
Quantifiable outcome
- Reduced vulnerability to high-risk situations and increased protective factors for youth participating in prevention programs
- +1 more outcomes
Companies that use Family Services
Customer profileNamed customers4 records
Segments1 record
Ideal customer profiles3 records
Family Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Family Services partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Westchester Medical Center Health NetworkcorePartnership announced July 2020 to provide behavioral health services through Westchester Medical Center Health Network affiliation.
- Coordinated Behavioral Health Services IPAcorePartners in Care for behavioral health services, providing integrated care coordination and healthcare system connections.
- MontefiorecoreHealthcare system partner providing integrated behavioral health services and care coordination.
- Westchester Medical Center Health NetworkcoreRegional healthcare partner for behavioral health integration and service delivery.
- Nuvance HealthcoreHealthcare system partner providing integrated care and community health services.
- Dutchess County Sheriff's OfficecoreLaw enforcement partner for coordinated community response to domestic violence, SNUG program, and other public safety initiatives.
- Dutchess County District Attorney's OfficecoreKey partner in Universal Response to Domestic Violence Project and coordinated domestic violence response.
- Vassar Brothers Medical CentercoreHealthcare partner in Sexual Assault Response Team (SART) providing forensic and medical services for sexual assault victims.
- Mid-Hudson Regional HospitalcoreHealthcare partner with Forensic Acute Care Team for sexual assault response services.
- Legal Services of the Hudson ValleycoreCollaboration providing free legal services for crime victims, co-located at Family Partnership Center with ribbon-cutting ceremony in 2019.
- Dutchess County GovernmentcorePrimary county government funder for victim services, behavioral health, and community safety programs.
- Ulster County GovernmentcoreCounty government partner funding prevention programs and behavioral health services.
- Orange County GovernmentcoreCounty government partner for family support services and children's centers.
- NYS Unified Court SystemcoreState court system partner for Children's Centers at family courts.
- Dutchess County Department of Community & Family ServicescoreCounty social services department referral partner and funder for Family Education Program.
- Orange County Department of Social ServicescoreCounty social services department referral partner and funder for Family Education Program.
- NYS Division of Criminal Justice ServicescoreState government funder for SNUG gun violence prevention program.
- City of Poughkeepsie Police DepartmentcoreMunicipal law enforcement partner for SNUG, DVOP, and coordinated domestic violence response.
- Domestic Violence CourtscoreIntegrated Domestic Violence Court partnership for coordinated response to domestic violence cases.
- Dutchess County Probation and Community CorrectionscoreProbation department partner for DVOP and coordinated domestic violence interventions.
- Grace Smith HouseminorDomestic violence services partner in Universal Response to Domestic Violence Project.
- House of HopeminorDomestic violence services partner in Universal Response to Domestic Violence Project.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Family Services competitors and assessment
Company assessmentDirect peers
- Catholic Charities of Orange, Sullivan & Ulster: Provides behavioral health, victim services, and family support programming across overlapping Hudson Valley counties. Directly comparable community-based nonprofit social services organization with similar county-government funding model and program mix.
- Family Services of Westchester: Closely named regional family services nonprofit serving Westchester County with behavioral health, family support, and youth programming. Highly comparable mission, scope, and county-funded operating model just south of Family Services' footprint.
- Mental Health Association of Dutchess County: Operates within the same Dutchess County market, providing mental health, peer support, and community-based behavioral health programming. Direct overlap in behavioral health services and county-government funding relationships.
- Family Service League: Long Island-based nonprofit providing behavioral health, victim services, and family support programming across multiple counties. Closely comparable community-based multi-county nonprofit with similar grant-funded operating model.
- Astor Services for Children & Families: Hudson Valley-based nonprofit providing behavioral health, child welfare, and family support services with NYS government contracts. Direct overlap in children's mental health and family services delivered to vulnerable populations.
- CoveCare Center: Putnam County behavioral health and family services nonprofit serving the adjacent lower Hudson Valley. Provides outpatient mental health and family support with similar county-government funding model.
- YWCA of the Hudson Valley: Regional YWCA chapter providing domestic violence services, sexual assault response, and family programming in Ulster County. Directly comparable victim services and community education mission in the same Hudson Valley geography.
Broad incumbents
- Safe Horizon: New York City's largest victim services organization, providing 24/7 hotlines, domestic violence, and sexual assault response programs statewide. Comparable victim services mission and evidence-based programs at much larger scale, including NYC and statewide contracts.
- Vera Institute of Justice: National nonprofit working on criminal justice, victim services, and violence prevention reform with government contracts and evidence-based programming. Comparable evidence-based victim services and community safety mission at much larger scale.
Regional players
- Child & Family Services of Erie County: Western New York nonprofit providing behavioral health, victim services, and family support with county-government contracts. Comparable multi-program family services model serving an adjacent NY region rather than directly overlapping territory.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Family Services social profiles
Digital presenceFamily Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Services leadership team
Management profileNumber of profiles
Profiles8 records
Family Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
Family Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Services
What does Family Services do?
Family Services delivers free, community-based behavioral health, victim services, family support, youth development, and violence prevention programs to individuals and families across Dutchess, Ulster, and Orange Counties in New York State. Services are accessed through walk-in intake at 8 behavioral health centers, 24-hour crisis hotlines, courthouse-based locations, and street outreach. The organization is funded through government grants, contracts, and charitable donations, with no fees charged to clients receiving services.
Is Family Services a public or private company?
Family Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Family Services founded?
Family Services was founded in 1997. It employs 101 to 250 people.
Where is Family Services based?
Family Services is headquartered in Poughkeepsie, United States, in the North America region.
How does Family Services make money?
Three revenue lines are on record. Government Grants and Contracts are the primary driver. The others are individual Donations and special Events Revenue.
Who are Family Services's main competitors?
Direct peers on record are Catholic Charities of Orange, Sullivan & Ulster, Family Services of Westchester, Mental Health Association of Dutchess County, Family Service League, Astor Services for Children & Families, CoveCare Center and YWCA of the Hudson Valley. Broad incumbents are Safe Horizon and Vera Institute of Justice. Child & Family Services of Erie County is listed as a regional player.
Does Family Services have an API?
No public API is recorded for Family Services.
What industry is Family Services in?
Family Services's product category is Community Social Services. Its primary akta.pro industry code is BPAGAEAC, Family & Parenting Support Services, with a secondary code of BPAGACAF, Maternal, Child & Family Health Organizations. Its NAICS code is 6241 and its SIC code is 8300.