CHC Business Solutions

What CHC Business Solutions does

CHC Business Solutions SA is a Swiss private IT services and solutions provider founded in 2002 and headquartered in Paradiso (Ticino), with a regional office in Lachen. The company describes itself as a "trusted partner for digital innovation" and operates as the exclusive Master Reseller of the ARXivar document management platform across Switzerland, distributing both the cloud (Ready) and on-premises (Next) deployments. Beyond ARXivar, CHC has developed its own branded products including CHCare (elderly care workflow management) and CallFlow (AI-powered virtual receptionist), and markets Exego, a process-automation suite.

The company's offering is a multi-vendor bundle: document management and digital signatures (OCR-enabled digitization, biometric signatures), AI-based customer interaction (CallFlow, generative-AI chatbot), workflow automation modules (invoicing/accounting, expense notes, HR, work reports, warehouse inventory, shipping), cybersecurity and Swiss nLPD compliance (Sophos, Acronis), and office hardware (Sharp, Lexmark, OKI, Develop, Kyocera printers/multifunction devices, with Grenke leasing on 48-month contracts). Integration partners include Tectel for archive digitization and Invensys for utility-management integrations, as evidenced by the Comune di Brissago municipal digitalization project.

Customer segments are Swiss SMEs, public administration (municipalities), enterprise organizations with managed-print needs, and - via CHCare - elderly care institutions. Revenue is generated through a mix of software licensing/subscriptions, hardware sales and leasing, managed services and remote support (TeamViewer/AnyDesk), professional services and consulting (including CHC Academy training), and cybersecurity subscriptions. The go-to-market is direct field sales for enterprise and public-sector buyers, supplemented by a partner/reseller channel for ARXivar distribution. The company is led by founder and CEO Ronny Herber and operates on multi-language (Italian, French, German, English) content marketing, social channels, and partner-led demand generation.

Name

CHC Business Solutions

Legal name

CHC business solutions SA

Website

https://chcbs.ch

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

CHC Business Solutions is a Swiss digital transformation company serving SMEs, public administration, and elderly-care institutions. As exclusive ARXivar Master Reseller in Switzerland, it delivers document management, workflow automation, AI-powered communication tools, and managed print services.

Ownership category

akta.pro rank

Product category

Document Management and Business Process Automation

NAICS

Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL)

akta.pro secondary industries

Process & Case Management Low-Code Platforms (HDAEAKAE), Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD), Records Management, Information Governance & Retention (BPAEAPAO)

Keywords

• Document management software
• Business process automation
• Managed print services
• Document digitization
• Digital transformation services

Headquarters

HQ city

Viganello

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Software Licensing (ARXivar): Distribution and resale of ARXivar document management software as Master Reseller for Switzerland. Revenue from software licenses, subscriptions, and implementation services.
2. Hardware Sales (Printers & Multifunction Devices): Sale of printers, multifunction devices, and related equipment from brands including Sharp, Lexmark, OKI, Develop, and Kyocera. Also offers leasing options through Grenke leasing with 48-month minimum contracts.
3. Managed Services & Support: Technical support, maintenance contracts, remote assistance services, and ongoing managed services for installed solutions. Remote support via TeamViewer and AnyDesk.
4. Professional Services & Consulting: Digital transformation consulting, process automation implementation, custom solutions development, and training services through CHC Academy.
5. Cybersecurity Solutions: Sale and management of cybersecurity solutions including Sophos Cybersecurity and Acronis Cyber Protect Cloud, plus nLPD (Swiss Data Protection) compliance services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CHC Business Solutions is the exclusive Swiss Master Reseller of the ARXivar low-code document management and business process automation platform (cloud Ready and on-premises Next), complemented by its own solutions CHCare (digital process management for care homes), CallFlow (AI virtual receptionist), and Exego. The company sells and leases printers and multifunction devices from Sharp, Lexmark, OKI, Develop, and Kyocera, distributes Sophos and Acronis cybersecurity solutions, and delivers document digitization with OCR, digital and graphometric signatures, and managed IT services across Switzerland with primary focus on Ticino.

Product overview

CHC Business Solutions is a Swiss digital transformation company offering an integrated ecosystem of process automation and document management solutions. The core product is ARXivar Next (low-code document management platform available in cloud and on-premises), complemented by CHCare (elderly care management), CallFlow (AI virtual receptionist), and Exego. The company resells printer hardware (Sharp, Lexmark, OKI, Develop, Kyocera) and cybersecurity solutions (Sophos, Acronis). Service offerings span document digitization with OCR, digital signatures, invoicing/accounting, expense management, HR, work reports, warehouse inventory, shipping management, and intelligent printing. AI capabilities include generative AI chatbots, computer vision (OCR), knowledge retrieval, predictive analytics, and process automation.

Differentiator

Problem solved

Functional benefit

Brands

• ARXivar Svizzera: Low-code document management software distributed and managed by CHC in Switzerland, available in cloud (Ready) and on-premises (NEXT) versions.
• Exego
• CHCare
• CallFlow

Products and services

• ARXivar Next Low-code document management software that unifies archiving, compliant preservation, and business process automation, available in cloud (Ready) and on-premises (Next) deployments. Distributed exclusively in Switzerland by CHC Business Solutions as Master Reseller. Designed for Swiss SMEs, public administrations, healthcare, and enterprise organizations seeking to digitalize documents, workflows, and signatures.
• CHCare Digital process management solution for retirement homes, elderly care institutes, and similar care facilities. Developed in collaboration with care institutions to manage resident workflows, staff coordination, compliance documentation, and care process digitalization.
• CallFlow AI-driven virtual receptionist and secretary solution for managing business calls with intelligent call routing and management capabilities. Recognized with the ARXivar Next Year 2026 Innovation Award.
• Exego Business solution offered by CHC Business Solutions for process automation and digital transformation of Swiss organizations.
• Printers and Multifunction Devices Resale of printer and multifunction office equipment from brands including Sharp, Lexmark, OKI, Develop, and Kyocera, available in A3 and A4 formats, color and B/W, MFP and printer types. Available via direct sale and Grenke leasing with 48-month minimum contracts.
• Sophos Cybersecurity Enterprise cybersecurity solutions including threat protection, endpoint security, and network protection powered by Sophos, distributed and managed by CHC as part of its IT services portfolio.
• Acronis Cyber Protect Cloud Cloud-based cyber protection solution combining backup, disaster recovery, and cybersecurity for comprehensive data protection, distributed and managed by CHC for Swiss customers.
• Document Digitization Services Professional digitization of paper documents including OCR processing for full-text search, barcode recognition, and conversion to formats including PDF, PDF/A, TIFF, Word, Excel, and JPEG. Targets public administrations, archives, and enterprises needing conversion of paper records into searchable digital archives.
• nLPD Switzerland Compliance Advisory Compliance advisory services for Swiss Federal Data Protection Act (nLPD) requirements, assisting Swiss organizations in aligning their document, process, and security practices with current Swiss data protection rules.

Quantifiable outcome

• Reduction in print, copy, scan, and fax costs of up to 25-50%
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• ARXivarcoreChannel Partner/ Reseller/ DistributorCHC Business Solutions is the exclusive Master Reseller of ARXivar document management software for Switzerland. ARXivar is a low-code platform for document archiving, compliant preservation, and business process automation, available in cloud (Ready) and on-premises (NEXT) versions.
• TectelstrategicImplementation/ SI/ Consulting PartnerSpecialized partner for archive digitization projects. Collaborated with CHC on the Comune di Brissago project for physical acquisition and conversion of municipal archives into electronic format.
• Grenke LeasingcoreChannel Partner/ Reseller/ DistributorFinancial services partner providing leasing options for hardware (printers, multifunction devices). Offers 48-month minimum contracts with automatic 24-month renewals for office equipment.
• Sophos CybersecuritystrategicTechnology or IntegrationCybersecurity solutions partner offering advanced protection against cyber threats, integrated into CHC's managed IT services offering.
• Acronis Cyber Protect CloudstrategicTechnology or IntegrationCloud-based cyber protection and backup solutions partner, part of CHC's comprehensive cybersecurity and data protection offerings.
• LexmarkcoreChannel Partner/ Reseller/ DistributorPrimary hardware brand partner for printers and multifunction devices, including exclusive loyalty bundle programs for equipment upgrades.
• SharpcoreChannel Partner/ Reseller/ DistributorMajor hardware brand partner offering A3 and A4 multifunction devices and printers across color and black/white categories.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Fabasoft: Austrian ECM/DMS vendor with deep public-sector and DACH enterprise penetration, including e-government solutions; directly overlaps with CHC's Swiss municipal digitalization positioning and document archiving capabilities.
• M-Files: Intelligent document management vendor with AI-powered metadata-driven organization and process automation; competes with CHC's ARXivar-based offering in European mid-market accounts and emphasizes similar AI/automation capabilities.
• DocuWare: Germany-based ECM/document management vendor offering cloud and on-premises DMS to mid-market and enterprise customers across Europe; directly competes with the ARXivar platform CHC distributes, serving the same SME/mid-market digitalization use cases.
• Konica Minolta (Switzerland): Office printing and document management solutions provider with Swiss presence, offering MFP hardware, managed print services, and enterprise content/workflow software; competes with CHC's combined hardware-plus-software go-to-market.
• ELO Digital Office: German ECM/DMS platform vendor with strong DACH presence and low-code process automation; competes head-to-head with ARXivar in mid-market document management and business process digitization in the same Swiss/German-speaking customer base.
• Ricoh (Switzerland): Japanese office technology provider with Swiss operations combining hardware (MFPs/printers) and document services/workflow software; competes with CHC on both the hardware/leasing side and the document management services side for Swiss SME and enterprise customers.

Others

• Tungsten Automation (formerly Kofax): Intelligent document processing and workflow automation vendor serving the same Swiss/European enterprise market; provides document capture and process automation technology that overlaps with CHC's digitization and ARXivar-based process automation services.
• ABBYY: Document capture, OCR, and intelligent automation technology vendor whose OCR/document understanding capabilities underpin the digitization services CHC delivers; an enabling/adjacent player rather than a direct competitor.

Broad incumbents

• OpenText: Large global ECM/content services platform serving enterprise and public sector; operates as a broad incumbent with overlapping document management, records management, and process automation capabilities that compete with ARXivar-led offerings.

Regional players

• Bechtle: Large German-headquartered IT services and systems integrator with a strong DACH/Swiss presence; competes with CHC in IT services and managed print while also being a channel through which competing ECM vendors reach Swiss customers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=GOWpcEZul00
• Facebookfacebook.com/CHC.business.solutions
• LinkedInlinkedin.com/company/chc-business-solutions
• Instagraminstagram.com/chc_business_solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHC Business Solutions