medikit
medikit is a cloud-based SaaS employee platform developed by hotelkit GmbH that provides team collaboration, facility management, cleaning workflows, and multi-property coordination for more than 4,000 healthcare businesses—including dental practices, hospitals, elderly care facilities, and veterinary clinics—across 180,000+ users worldwide.
- Company typePrivate
- Founded2011
- HeadquartersSalzburg, Austria
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What medikit does
medikit is a cloud-based SaaS employee platform developed and operated by hotelkit GmbH, a privately held Austrian software company headquartered in Salzburg. Founded in 2011, hotelkit GmbH initially served the hospitality sector and extended into healthcare with the medikit brand; medikit now serves more than 4,000 healthcare businesses and 180,000+ users globally across dental practices, hospitals, elderly care facilities, and veterinary clinics. The company operates as a modular all-in-one platform with 51–100 employees dedicated to medikit within the parent organization of 110+ team members.
The platform is built around four core modules: Team Collaboration (centralized communication, workflow automation, and knowledge sharing), Cleaning (daily planning, checklists, and inspection workflows), Facility Management (asset tracking, preventive maintenance, and meter readings), and Multi-Property (cross-location coordination and standardized quality management). Supporting components include a native iOS and Android mobile app, NFC-based smart rounds for facility inspections, Microsoft Entra ID single sign-on, an Open API with REST endpoints, and an integration ecosystem spanning workforce management (Personio, ShiftJuggler, astromatic, MEP24, pepito, Personal-Planer), patient and property systems (bap, GMS), and communications (Facebook Messenger). In March 2026 the company launched Knowledge AI, an add-on AI assistant for secure quality management knowledge retrieval. The platform is GDPR-compliant with data processing confined to the EU/EEA.
The business model is a quote-based SaaS subscription with a one-time setup fee plus recurring monthly fees scaled to the number of activated users and rooms, with annual or monthly billing options and premium add-on modules. Go-to-market combines product-led growth (30-day free trial, self-serve sign-up) with enterprise field sales, a Brand Ambassador referral channel, Tech & Industry partnerships, and event-driven webinars. Pricing is not publicly disclosed; contracts carry a one-year minimum with SEPA direct debit as the payment rail. The company is self-funded, with no disclosed venture capital or private equity backing.
medikit firmographics
Firmographics- Name
- medikit
- Legal name
- hotelkit GmbH
- Website
- https://medikit.net
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- medikit is a cloud-based SaaS employee platform developed by hotelkit GmbH that provides team collaboration, facility management, cleaning workflows, and multi-property coordination for more than 4,000 healthcare businesses—including dental practices, hospitals, elderly care facilities, and veterinary clinics—across 180,000+ users worldwide.
- Ownership category
- akta.pro rank
medikit industry classification
Industry- Product category
- Healthcare Workflow Software
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
Keywords
Where medikit is headquartered
LocationHeadquarters
- HQ city
- Salzburg
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
medikit business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription - Setup Fee: One-time investment for initial setup and configuration of the medikit platform for the customer's organization. This covers the implementation and onboarding process.
- SaaS Subscription - Monthly Usage Fees: Recurring monthly fees based on the number of maximum activated users and/or rooms at the customer's facility. Pricing scales with facility size and number of users. Includes access to core platform features with additional paid features available.
- Premium Features Add-ons: Additional paid features available beyond the base subscription, including Knowledge AI and other premium functions offered as add-ons to the standard platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Base subscription with setup fee and per-user/room monthly pricing |
| Freemium | Pay-as-you-go | 30-day free trial available before purchase commitment |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels6 records
medikit product offering
Product offeringCore offering
medikit is a cloud-based SaaS employee platform for healthcare and social work teams, providing centralized team communication, process management, and knowledge sharing. It is purpose-built for dental practices, hospitals, veterinary clinics, and care facilities, offering modular solutions for team collaboration, cleaning/housekeeping, facility management, and multi-property coordination, operated by hotelkit GmbH and used by 4,000+ healthcare businesses worldwide.
Product overview
medikit is an all-in-one employee platform for healthcare and social work teams, built as a modular SaaS platform. The core offering consists of Team Collaboration (for fast team communication and efficient workflows), Cleaning (for daily planning and inspection checklists), Facility Management (for centralized asset management and preventive maintenance), and Multi-Property (for connecting multiple healthcare locations). Additional modules include Knowledge AI (an AI assistant for secure quality management knowledge), the medikit App (mobile access), and an Open API for partner integrations. The platform is operated by hotelkit GmbH and targets dental practices, veterinary clinics, hospitals, care facilities, and other healthcare organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Team Collaboration Tools for fast team communication and efficient daily workflows for healthcare and social work teams, including information distribution, shift updates, onboarding support, digital workflows, and quality management features.
- Cleaning Daily planning, cleaning and inspection checklists for healthcare facilities, integrating with facility systems to automate cleaning schedules, checklists, and inspections centrally.
- Facility Management Centralized asset management and automated preventive maintenance for healthcare facilities, including device data management, inventory tracking, maintenance scheduling, digital repair orders, and meter reading recording.
- Multi-Property (Standortvernetzung) Solution for multi-location healthcare operations connecting multiple practices, clinics, or care facilities on one platform, enabling information exchange independent of location and standardizing quality management across all sites.
- Knowledge AI AI assistant for secure quality management (QM) knowledge in healthcare operations, providing intelligent knowledge retrieval and event documentation capabilities available 24/7 within the healthcare operation.
- medikit App Mobile application for iOS and Android enabling access to medikit anytime, anywhere on PC, tablet, or smartphone, supporting customizable notifications, location-independent working, and fast communication, checklists, and knowledge access on the go.
Quantifiable outcome
- 3,800+ healthcare businesses use medikit daily
- +3 more outcomes
Companies that use medikit
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
medikit technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature8 records
medikit partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Microsoft Entra IDcoreIntegration enabling Single Sign-On (SSO) access to medikit using Microsoft credentials. Provides automated user account management, simplified onboarding/offboarding, and centralized credential management with enhanced security through enterprise-grade authentication.
- bapcorePatient management system integration providing automated room assignment for housekeeping/cleaning teams through 1-way interface. Current room status always accessible in medikit.
- GMScoreSoftware for Hotellerie, Gastronomie, Rehakliniken, Medical Spas & Gesundheitszentren. 2-way integration provides automated room assignment with current room status always available in medikit.
- MEP24coreWorkforce management integration for scheduling, time tracking, and employee communication. Enables delivery of shift schedules, payslips, and documents directly to medikit.
- pepitocoreHR software for medical practices integration enabling shift schedules and documents to be delivered to teams via medikit. User synchronization reduces administrative overhead.
- Personal-PlanercoreWorkforce management integration for scheduling, absence management, time tracking, and shift planning. Shift schedules delivered via medikit messaging tool with user synchronization.
- ShiftJugglercoreWorkforce management integration enabling shift schedules created in ShiftJuggler to be delivered directly to recipients in medikit for reliable communication.
- astromaticcoreHealthcare workforce management software serving over 12,000 facilities. Employee data synchronization between astromatic and medikit with automated user creation and deactivation.
- PersoniocoreHR management platform integration providing automated user management. New employees from Personio automatically appear in medikit; automatic profile updates and deactivation based on Personio termination date.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
medikit competitors and assessment
Company assessmentDirect peers
- hotelkit: Sibling product of the same parent company (hotelkit GmbH) targeting the hospitality industry with the same team collaboration, facility management, and cleaning workflow software. Same underlying platform and GTM, directly comparable in product DNA.
- Staffbase: Employee app and internal communications platform for frontline and deskless workers across industries including healthcare. Closely comparable in target buyer (multi-location operational teams), core functionality, and mobile-first delivery model.
- Beekeeper: Frontline workforce communication and operations platform serving healthcare, hospitality, manufacturing, and other shift-based industries. Comparable in employee app positioning, mobile-first workflows, and shift-based team coordination.
- Connecteam: Employee management app for deskless workers offering communication, scheduling, checklists, and task management. Comparable product breadth to medikit's modular suite and similar SMB/mid-market healthcare and service vertical focus.
- WorkJam: Frontline workforce engagement and communication platform used in healthcare and retail. Overlaps with medikit in shift-based team communication, task management, and mobile employee experience.
Broad incumbents
- Microsoft Teams: Dominant enterprise team collaboration platform with frontline worker features and healthcare-specific integrations. Competes with medikit's Team Collaboration module as part of a much broader Microsoft 365 suite, often bundled at lower marginal cost.
- Slack: General-purpose team collaboration and messaging platform owned by Salesforce. Overlaps with medikit's core communication and workflow features but lacks medikit's deep healthcare-vertical workflow customization.
- monday.com: Work management platform with customizable workflows, automations, and integrations across industries including healthcare operations. Comparable in modular workflow and multi-location capabilities but lacks medikit's healthcare-specific domain focus.
- CompuGroup Medical: Major European healthcare IT vendor offering practice management, EHR, and clinical software to physicians, dentists, and hospitals. Overlaps with medikit's healthcare vertical reach and could expand into team workflow functionality as a bundle.
- Doctolib: Leading European healthcare platform for appointment booking, patient communication, and practice management. Comparable in healthcare vertical focus and DACH/French market presence, though oriented more toward patient-facing than employee-facing workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
medikit social profiles
Digital presencemedikit compliance and trust
Trust signalCompliance1 record
medikit financial estimates
Financial estimateRevenue estimate
Valuation estimate
medikit leadership team
Management profileNumber of profiles
Profiles1 record
medikit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
medikit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about medikit
What does medikit do?
medikit is a cloud-based SaaS employee platform for healthcare and social work teams, providing centralized team communication, process management, and knowledge sharing. It is purpose-built for dental practices, hospitals, veterinary clinics, and care facilities, offering modular solutions for team collaboration, cleaning/housekeeping, facility management, and multi-property coordination, operated by hotelkit GmbH and used by 4,000+ healthcare businesses worldwide.
Is medikit a public or private company?
medikit is a private company. It is classified as unknown and is currently operating.
When was medikit founded?
medikit was founded in 2011. It employs 51 to 100 people.
Where is medikit based?
medikit is headquartered in Salzburg, Austria, in the Europe region.
How does medikit make money?
Three revenue lines are on record. SaaS Subscription - Setup Fee is the primary driver. The others are saaS Subscription - Monthly Usage Fees and premium Features Add-ons.
Who are medikit's main competitors?
Direct peers on record are hotelkit, Staffbase, Beekeeper, Connecteam and WorkJam. Broad incumbents are Microsoft Teams, Slack, monday.com, CompuGroup Medical and Doctolib.
Does medikit have an API?
Yes. medikit offers open APIs that enable tech partners and developers to integrate external systems and programs with the medikit platform. The API supports integration with patient engagement, property management, workforce management, and other systems. Partners can create interfaces to medikit using standard REST API methods including GET, POST, PUT, and DELETE operations. Authentication uses signature-based security with public key and nonce. API documentation is available via Atlassian Confluence. Developer documentation is at hotelkit.atlassian.net/wiki/spaces/APIDocumentation/overview?homepageId=209617179.
What industry is medikit in?
medikit's product category is Healthcare Workflow Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its SIC code is 7372.