Mantelzorg & Meer

What Mantelzorg & Meer does

Mantelzorg & Meer is a Netherlands-based nonprofit organization founded in 1998 that delivers support services to informal caregivers (mantelzorgers) — individuals providing intensive care for a partner, parent, child, family member, friend, or neighbor. The organization is the only entity in the Amstelland and Haarlemmermeer region whose primary focus is the caregiver rather than the care recipient, enabling specialization across the full caregiver lifecycle: emotional support, advice on rights and regulations, respite coordination, volunteer matching, the mantelzorgmakelaar (caregiver broker) service for complex situations, discussion groups, courses, and employer advisory.

Its service portfolio spans four core pillars (caregiver support, volunteer deployment, employer support, expertise center) plus add-on modules including the VR Dementie Ervaring (Into D'mentia VR headsets developed with Trimbos Instituut), the 3-Minuten Check online self-assessment, the Respijtwijzer directory of 50+ respite providers, courses (De Zorg de Baas, Omgaan met Dementie, Rouwmantel), and specialized programs for young caregivers aged 4–24. No proprietary technology platform is disclosed; the only technical differentiator is the VR dementia simulation hardware and standard web integrations (Matomo, Google Analytics, Mailcamp, YouTube).

The organization operates across five municipalities (Aalsmeer, Amstelveen, Haarlemmermeer, Uithoorn, Ouderkerk aan de Amstel) with a headquarters in Amstelveen and walk-in consultation offices at multiple satellite locations. The team consists of approximately 18 staff in specialized roles including mantelzorgconsulenten, consulenten jonge mantelzorgers, mantelzorgmakelaars, and coördinatoren vrijwilligers. The business model is dual-revenue: core caregiver services are delivered free of charge and funded by municipal government contracts (managed services model), while professional training and employer advisory services are billed on a quote basis (professional services model). Mantelzorg & Meer operates as a self-standing entity within the MEEr-groep alongside MEE Amstel en Zaan and MEE Utrecht Gooi & Vecht, sharing governance, a Client Council, and a unified complaints procedure.

Name

Mantelzorg & Meer

Legal name

Mantelzorg & Meer

Website

https://mantelzorgenmeer.nl

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Mantelzorg & Meer is a Dutch nonprofit founded in 1998 that provides free, referral-free support services to informal caregivers across five municipalities in the Amstelland and Haarlemmermeer region, funded primarily by municipal contracts with secondary income from professional training and employer advisory.

Ownership category

akta.pro rank

Product category

Informal Caregiver Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Management Consulting Services (8742)

akta.pro primary industry

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

akta.pro secondary industries

Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF), Dementia Companion & Engagement Care (HSABAEAA)

Keywords

• Informal caregiver support
• Caregiver advisory services
• Volunteer coordination
• Respite care coordination
• Employer caregiver policy

Headquarters

HQ city

Amstelveen

HQ country

Netherlands

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Municipal government funding: Core operations are funded through contracts with municipalities in the region (Aalsmeer, Amstelveen, Haarlemmermeer, Uithoorn, and Ouderkerk aan de Amstel). Services to informal caregivers are delivered free of charge, funded by public sources.
2. Professional training services: Training programs for healthcare professionals (e.g., 'Omgaan met dementie voor professionals', VR dementia experience for professionals) are offered on a quote/contract basis to organizations and employers. Mantelzorgmakelaar services for employers are also provided on a quote basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Mantelzorg & Meer provides free support services to informal caregivers across five Dutch municipalities, including listening ear, advice, volunteer matching for respite, discussion groups, educational courses, specialized young caregiver programs, and a mantelzorgmakelaar service that helps caregivers navigate complex regulations and work-care balance. The organization also offers paid training and advisory services to employers and healthcare professionals, notably a VR Dementia Experience using Into D'mentia headsets.

Product overview

Mantelzorg & Meer is a caregiver support organization operating as a single integrated service rather than a platform with separate modules. The organization offers a unified portfolio centered on four core pillars: Mantelzorgondersteuning (caregiver support services), Vrijwilligersinzet (volunteer deployment for respite), Werkgeversondersteuning (employer support for caregiver-friendly policies), and Expertisecentrum (expertise center with publications and training). Supporting these core services are add-on offerings including the VR Dementie Ervaring (VR dementia simulation using Into D'mentia headsets), 3-Minuten Check (overburden self-assessment tool), Respijtwijzer (online respite care directory), various Cursussen en Trainingen (educational courses), Gespreksgroepen (facilitated peer support groups), Mantelzorgmakelaar (care navigation and administrative support), Jonge Mantelzorgers (young caregiver support), and Inloopspreekuren (drop-in consultation hours). All services are provided free of charge to caregivers in the municipalities of Aalsmeer, Amstelveen, Haarlemmermeer, Uithoorn, and Ouderkerk aan de Amstel.

Differentiator

Problem solved

Functional benefit

Products and services

• Mantelzorgondersteuning (Caregiver Support) Core listening ear, advice, and support service for informal caregivers (mantelzorgers) caring for a partner, parent, child, family member, friend, or neighbor. Free of charge for caregivers in the municipalities of Aalsmeer, Amstelveen, Haarlemmermeer, Uithoorn, and Ouderkerk aan de Amstel.
• Vrijwilligersinzet (Volunteer Deployment) Coordination and matching of community volunteers to informal caregivers, providing respite through companionship, walking visits, or activities with care recipients. Includes structured 4-step onboarding (signup, intro meeting, matching, deployment), tilt training, and VOG (Certificate of Conduct) processing.
• Werkgeversondersteuning (Employer Support) Advisory service for employers and HR departments supporting employees who combine work with caregiving. Includes caregiver-friendly HR policy consulting, absenteeism reduction strategies, retention support, and manager training. Offered to organizations on a quote basis.
• Expertisecentrum (Expertise Center) Knowledge center providing publications, training, and professional development on caregiver support topics including dementia, Parkinson's, acquired brain injury (NAH), and other chronic and psychiatric conditions. Includes folders, flyers, newsletters, and the Mantelkracht magazine.
• VR Dementie Ervaring (VR Dementia Experience) Virtual reality experience using Into D'mentia VR headsets to allow caregivers, healthcare professionals, and volunteers to experience life from a first-person perspective of a person with dementia through a 360-degree simulation film set in a home environment.
• Mantelzorgmakelaar (Caregiver Broker) Professional service that helps caregivers navigate complex care situations, provides advice on regulations and provisions, and can take over administrative tasks for caregivers experiencing work-care balance challenges. Also advises HR departments on caregiver-friendly policies.
• Cursussen en Trainingen (Courses and Training) Educational programs including 'De Zorg de Baas' (mastering caregiving), 'Omgaan met Dementie' (dealing with dementia), 'Omgaan met Parkinson', 'Omgaan met NAH' (acquired brain injury), and 'Rouwmantel' (grief support for former caregivers). Offered to caregivers, professionals, and employers.
• Gespreksgroepen (Discussion Groups) Facilitated peer support groups for caregivers of people with dementia, Parkinson's, non-congenital brain injury (NAH), chronic illness, or psychiatric conditions. Held regularly in Amstelveen, Uithoorn, and other locations; also held online and in partnership with Participe and Odensehuis.
• Jonge Mantelzorgers (Young Caregivers Program) Specialized support program for young caregivers aged 4-24 who provide care for a family member, including age-appropriate activities during the Week of Young Caregivers, recognition programs, support groups, and a maximum of 2 free activities per young caregiver.
• Inloopspreekuren (Drop-in Consultation Hours) Weekly and monthly drop-in consultation hours at 5 locations across the municipalities where anyone with questions about informal caregiving can walk in without appointment or referral. Caregivers receive immediate listening ear, advice, and support from mantelzorgconsulenten.

Quantifiable outcome

• 1 in 4 employees combines work with caregiving tasks; in 80% of cases where caregiving and work cannot be combined, good custom solutions can still be made when the situation is discussed
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature1 record

Partnerships

Ten partnerships are on record, tiered core, flagship, major and minor.

• MantelzorgNLcoreStrategic or Co-development Partner · 1 January 1998Mantelzorg & Meer is affiliated with MantelzorgNL, the national umbrella organization for informal care support in the Netherlands. This affiliation provides access to national resources, advocacy, research, and a broader network of caregiver support organizations.
• MEEr-groepcoreStrategic or Co-development PartnerMantelzorg & Meer is a standalone entity within the MEEr-groep, alongside MEE Amstel and Zaan and MEE Utrecht Gooi & Vecht. The MEEr-groep includes a shared Cliëntenraad (Client Council), annual reports, and a unified complaints procedure. The group is governed by a single management team.
• Into D'mentiaflagshipTechnology or IntegrationMantelzorg & Meer has acquired Into D'mentia VR headsets (developed in collaboration with the Trimbos Instituut) and offers VR dementia experiences to professionals, caregivers, and volunteers. The VR simulation allows users to experience life from the perspective of a person with dementia, enhancing empathy and support quality.
• Odensehuis AmstelveenmajorStrategic or Co-development PartnerOdensehuis Amstelveen is a drop-in center for people with early-stage dementia and their loved ones. Mantelzorg & Meer co-organizes monthly discussion groups for caregivers of people with dementia at Odensehuis, jointly facilitated by staff from both organizations.
• ParticipemajorStrategic or Co-development PartnerParticipe is a welfare organization with which Mantelzorg & Meer co-organizes discussion groups for caregivers of people with dementia (in Amstelveen and Uithoorn) and partners in community support activities.
• Veilig Thuis KennemerlandmajorGTM or Marketing PartnerMantelzorg & Meer co-developed and participates in the 'Verborgen Leed' (Hidden Suffering) public awareness campaign with partners in the Kennemerland Safety Region, focused on raising awareness about elder abuse and caregiver overload. Veilig Thuis Kennemerland is the 24/7 referral point for elder abuse concerns (reachable at 0800-2000).
• Stichting Werk&MantelzorgmajorGTM or Marketing PartnerMantelzorg & Meer partners with Stichting Werk&Mantelzorg on the 'Mantelzorg is hier' campaign in Amstelveen, which provides a toolkit for employers to make caregiving visible and manageable in their organizations. The campaign was kicked off on 3 October 2024 at Rabobank Amstelveen.
• AmstelringminorStrategic or Co-development PartnerMantelzorg & Meer collaborates with care organization Amstelring on student internship placements. Students spend 8 hours per week at Mantelzorg & Meer and 8 hours at Amstelring's day care department, providing matched support to caregivers and care recipients.
• Alzheimer Nederland and NivelminorStrategic or Co-development PartnerMantelzorg & Meer participates in and promotes the Dementiemonitor 2026, a national research initiative led by Alzheimer Nederland in collaboration with Nivel, which runs from 2 March to 31 June 2026 to capture the experiences, needs, and wishes of people with dementia and their caregivers.
• MarkantminorOthersInhabitants of Duivendrecht (within the municipality of Ouder-Amstel) are referred to Markant, as Mantelzorg & Meer only operates in Ouderkerk aan de Amstel within that municipality.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MantelzorgNL: National umbrella organization for informal caregiver support in the Netherlands, with a network of regional support points across the country. Mantelzorg & Meer is directly affiliated with MantelzorgNL, making it the closest peer at the national level and a strategic counterpart for advocacy, content, and affiliate coordination.
• Mezzo: National Dutch association representing informal caregivers and their support organizations. Mezzo operates at a national advocacy and member-support level and is comparable to Mantelzorg & Meer in mission (informal caregiver support) but covers the entire country rather than a specific regional cluster.
• Alzheimer Nederland: National Dutch organization supporting people with dementia and their caregivers. Comparable through dementia-focused programming, advocacy, and research (e.g., Dementiemonitor 2026). Operates at much larger national scale rather than regional service delivery.
• Humanitas Nederland: Large Dutch welfare organization running volunteer-based support programs including caregiver support, buddy programs, and home visiting services. Comparable in mission (informal caregiver and community support) and volunteer-coordination model, though at a national scale and across many service domains beyond caregiving.

Direct peers

• MEE Amstel en Zaan: Sister organization within the MEEr-groep, alongside Mantelzorg & Meer and MEE Utrecht Gooi & Vecht. Operates under a shared management team, Client Council, and complaints procedure, providing disability and participation support in overlapping regions. Highly comparable as a fellow operating company within the same parent structure.
• Stichting Werk&Mantelzorg: National foundation focused on supporting working caregivers and employer-friendly HR policy. Mantelzorg & Meer partners with Stichting Werk&Mantelzorg on the 'Mantelzorg is hier' campaign in Amstelveen, and both organizations target the employer advisory use case the mantelzorgmakelaar service addresses.
• Markant Intermediair: Local support organization in the Amstelland region referenced in the data as the referral partner for Duivendrecht/Ouder-Amstel residents. Provides comparable caregiver and welfare support services in a directly adjacent geography, making it a direct geographic peer for Mantelzorg & Meer.
• Participe Amstelland: Regional welfare organization that co-organizes dementia caregiver discussion groups with Mantelzorg & Meer in Amstelveen and Uithoorn. Operates an overlapping service area and similar community-based support model for elderly residents and caregivers.
• Odensehuis Amstelveen: Drop-in meeting center for people with early-stage dementia and their loved ones, co-organizing monthly caregiver discussion groups with Mantelzorg & Meer. Highly comparable target audience (dementia caregivers) and overlapping service delivery model in the same municipality.

Others

• Veilig Thuis: National Dutch organization providing 24/7 advice and support on domestic violence and elder abuse. Mantelzorg & Meer partners with Veilig Thuis Kennemerland on the 'Verborgen Leed' (Hidden Suffering) campaign. They are an adjacent, enabling partner in the elder-safety ecosystem rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mantelzorg & Meer