What Connexion does

Connexion Ltd is a privately held UK managed IT services provider, registered in England (Company No. 02993073) and headquartered at 100 Berkshire Place, Winnersh, in the Thames Valley. Founded around 1994–1995, the company delivers 24/7 proactive IT support, Microsoft 365 and Azure cloud migration, cyber security and Cyber Essentials certification, data protection/compliance services, and a 'Virtual IT Director' consulting layer to small and medium-sized businesses. Named customers span legal (Legal Rights Partnership, Haslams), engineering (Applus Velosi — 700 users across 63 offices), hospitality (People 1st), social care (Purley Park Trust), financial planning (Blue Sky), PR/marketing (Berkeley Communications), healthcare (Brook Henderson), and pharmaceuticals (Exmoor, Beckley Psytech, Crescent Pharma), indicating a mid-market/SMB focus rather than large-enterprise concentration.

The delivery platform is built almost entirely on Microsoft technology: the company is a Microsoft Gold Certified Partner, integrates Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Azure and Azure Active Directory, and supports vertical-specific software such as LEAP, BigHand, and Quill for legal clients and Sage for charities. Differentiated offerings include ITforPharma (a dedicated sub-brand at itforpharma.co.uk for GxP-compliant infrastructure and CFR Part 11 data integrity), a solicitors-specific managed IT practice aligned to SRA compliance, and the SimplifyIT methodology for charity and non-profit clients leveraging Microsoft Cloud Credits. Connexion itself is Cyber Essentials Plus certified (with infrastructure hosted at Pulsant) and GDPR-compliant. There is no evidence of proprietary AI/ML models, patents, or research output.

The business model is overwhelmingly subscription-managed-services revenue with adjacent one-time project work for cloud migrations. Go-to-market is sales-led via direct engagement: a regional Reading/Berkshire field sales motion covering the Thames Valley (Reading, Windsor, Maidenhead, Bracknell, Newbury, Wokingham, Henley-on-Thames) plus a UK-wide inside sales channel. Marketing is primarily content (blog, gated tools guide, case studies), LinkedIn/X/Facebook organic presence, and a Calendly-booked 30-minute senior-expert consultation. The company is founder/owner-managed (Managing Director James Stratton, Operations Director Dominic Matthews), with no disclosed institutional investment, parent company, subsidiaries, M&A, or funding activity.

Name

Connexion

Legal name

Connexion Ltd

Website

https://connexion.co.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Connexion Ltd is a UK managed IT services provider offering 24/7 support, Microsoft 365 cloud migration, cybersecurity, and Virtual IT Director services to small and mid-market businesses, with vertical specializations in legal, pharmaceutical, and charity sectors.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Managed IT services
• IT support services
• Cloud migration
• Cyber security
• IT consultancy

Headquarters

HQ city

Winnersh

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Recurring subscription-based managed IT services providing 24/7 support, proactive maintenance, monitoring, and virtual IT director services. Includes helpdesk support, infrastructure management, and security services.
2. Cloud Migration Services: One-time project-based services for migrating on-premise infrastructure to Microsoft 365 and Azure cloud platforms, including assessment, planning, migration, and optimization.
3. IT Consultancy: Strategic IT planning, risk assessments, and technology roadmaps provided as part of managed service or standalone engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Connexion provides managed IT support services for small and medium-sized businesses, offering 24/7 proactive monitoring, helpdesk support, and a Virtual IT Director service. The company delivers Microsoft 365 cloud migration and management, cybersecurity services, IT consultancy, and specialized sector IT support for legal, pharmaceutical, and charity organizations.

Product overview

Connexion is a managed IT services provider offering a unified portfolio of services for small and medium-sized businesses across the UK. The core offering centers on Managed IT Support (24/7 proactive monitoring, helpdesk, and virtual IT director services), Cyber Security Services (threat protection, Cyber Essentials certification), and Cloud Solutions built on the Microsoft 365 platform (including Exchange Online, OneDrive, SharePoint, Teams, and Azure). IT Consultancy provides Virtual IT Director services for strategic planning. Specialized sector offerings include ITforPharma (GxP compliance for pharmaceutical/life sciences), IT Support for Solicitors (SRA compliance), and IT Support for Charities using the SimplifyIT process with Microsoft Cloud. Add-on services include Backup & Disaster Recovery, Remote Working Solutions, and Data Protection & Compliance support. The company is certified to Cyber Essentials Plus standards and operates from offices in Reading and Henley-on-Thames.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support
• Cyber Security Services
• Cloud Solutions (Microsoft 365)
• IT Consultancy & Virtual IT Director
• ITforPharma
• IT Support for Solicitors
• IT Support for Pharmaceuticals
• IT Support for Charities (SimplifyIT)
• IT Support Henley
• Cyber Essentials Certification

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Certified Partner specializing in Microsoft 365, Azure, Exchange Online, and SharePoint Online implementations. Provides cloud migration services and maintains certified expertise in Microsoft technologies.
• Legal and GeneralOthersPension provider for Connexion Ltd employees, administering auto-enrolment pension scheme. Receives employee name, date of birth, National Insurance number, and salary information.
• MicrosoftcoreTechnology or IntegrationCloud platform partnership for pharmaceutical IT solutions including Microsoft Azure, Microsoft 365, and Google Cloud. Connexion leverages these platforms for GxP-compliant infrastructure and compliance frameworks.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ConnectWise: Global incumbent providing PSA/RMM software and managed services platform that powers many MSPs. Adjacent ecosystem player rather than direct UK SMB competitor, but its Asio platform competes with the type of tooling Connexion builds services on.

Direct peers

• Babble: UK cloud communications and managed IT services provider, PE-backed (Lyceum Capital). Comparable in target market (UK SMB/mid-market) and recurring managed services revenue model.
• Netstar UK: UK managed IT support provider focused on London-based SMBs. Highly comparable in service offering, customer size, and consultative sales motion.
• Bluecube Technology Solutions: UK managed services and cloud hosting provider focused on SMB and mid-market, with Microsoft Azure specialization. Competes directly with Connexion in managed cloud migrations and Microsoft-centric support.
• Littlefish: UK-based managed IT and cyber security services provider serving mid-market and enterprise customers. Comparable in service portfolio (managed support, cloud, security) though operating at a larger scale.
• TWC IT Solutions: Bristol-based managed IT services and cloud provider targeting UK SMBs with Microsoft 365 and Azure offerings. Similar service portfolio and SMB focus to Connexion.
• ramsac: UK managed IT services provider based in Surrey offering 24/7 support, cloud, and cybersecurity to SMBs across the South East. Closely comparable in size, geography, and target customer to Connexion.
• Quostar: UK managed IT, cloud, and security provider to regulated and SMB clients. Comparable in offering breadth and customer profile to Connexion.
• KubeNet: UK managed services and cloud hosting provider with Microsoft Gold partnership, serving SMB and mid-market customers. Direct competitor in cloud migration and managed support.
• Air-IT: Mid-market UK managed services provider with a strong presence in the Midlands and North, offering similar managed IT, cloud, and security services to SMB and mid-market clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/connexionltd
• Facebookfacebook.com/connexionltd
• LinkedInlinkedin.com/company/connexion-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connexion