CLIMB Works
CLIMB Works is a privately held adventure tourism company operating two U.S. zipline destinations — Gatlinburg, Tennessee (Smoky Mountains) and Oahu, Hawaii (Keana Farms) — serving vacationers, families, and groups with guided 2-2.5 hour zipline, UTV, skybridge, and rappel experiences, alongside ancillary design, hardware, and software businesses.
- Company typePrivate
- Founded2005
- HeadquartersGatlinburg, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CLIMB Works does
CLIMB Works is a privately held adventure tourism company founded in 2005 that operates two zipline tour destinations in the United States: the Mountaintop Zipline Tour in Gatlinburg, Tennessee, situated at the edge of Great Smoky Mountains National Park, and the Zipline North Shore Tour at Keana Farms on Oahu, Hawaii. The company offers fully-guided 2-to-2.5-hour adventure experiences combining side-by-side dual ziplines (up to nearly half a mile in length), UTV rides with 500 feet of elevation gain, skybridges, controlled rappels, and educational content about local history and ecology. The Smoky Mountains location features 11 unique adventures and the Hawaii location 15, with each tour combining multiple elements into a single booking. Target customers are vacationers, families, couples, and groups (typically 10-12 guests per tour) seeking premium outdoor experiences.
The company has built proprietary technology assets that extend beyond tour operations. Hackwell Innovations, founded by CLIMB Works, engineered proprietary zipline braking systems that eliminate the need for hand braking by guests and are now sold to operators worldwide. Singenuity is an in-house scheduling, waiver, and guest management software platform now offered commercially to other attraction operators. CLIMB Works Design is a separate design/build arm creating adventure courses globally, from concept through construction, with emphasis on flow, storytelling, and natural setting integration.
CLIMB Works operates a direct-to-consumer model. Revenue streams include guided tour admissions, photo packages, merchandise (branded apparel via online shop), transportation add-ons (roundtrip from Waikiki pickup points and Ritz Carlton Turtle Bay in Hawaii), and combo packages with partner attractions (Gunstock Ranch horseback riding, Polynesian Cultural Center, Smoky Mountain Outdoors, Lumberjack Feud). Distribution is primarily through the company website (powered by Singenuity), phone reservations, walk-ins, and TripAdvisor, with marketing via organic social channels (Instagram, Facebook, TikTok), a destination-focused blog, and earned media from 22,000+ reviews. Pricing is not publicly disclosed; combo packages offer savings of $35-$47 per person versus booking separately. The company appears bootstrapped and founder/owner-operated, with no disclosed institutional funding and a small core team of 11-50 employees.
CLIMB Works firmographics
Firmographics- Name
- CLIMB Works
- Legal name
- CLIMB Works
- Website
- https://climbworks.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CLIMB Works is a privately held adventure tourism company operating two U.S. zipline destinations — Gatlinburg, Tennessee (Smoky Mountains) and Oahu, Hawaii (Keana Farms) — serving vacationers, families, and groups with guided 2-2.5 hour zipline, UTV, skybridge, and rappel experiences, alongside ancillary design, hardware, and software businesses.
- Ownership category
- akta.pro rank
CLIMB Works industry classification
Industry- Product category
- Adventure Tourism / Zipline Tours
- NAICS
- Tour Operators (56152), Scenic and Sightseeing Transportation, Other (4879)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Zipline, Ropes Courses & Aerial Adventure Parks (THAJABAC)
- akta.pro secondary industries
- Adventure & Aerial Parks (Ropes Courses, Zipline Parks, Climbing Parks) (THAJAEAI), Climbing & Via Ferrata Guiding / Instruction (THAAALAH)
Keywords
Where CLIMB Works is headquartered
LocationHeadquarters
- HQ city
- Gatlinburg
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CLIMB Works business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Zipline Tour Admissions: Primary revenue from selling guided zipline tour experiences at two destinations. Tours include UTV rides, multiple ziplines, skybridges, and rappelling activities. Duration ranges from 2-2.5 hours depending on location.
- Photo Packages: Professional photography services during tours with photos available for purchase after the experience. Also pre-order photo packages available at a discount.
- Combo Packages: Bundled offerings with partner attractions including Gunstock Ranch horseback riding and Polynesian Cultural Center visits. Provides savings compared to booking separately.
- Transportation Services: Roundtrip transportation offered from Waikiki pickup locations and Ritz Carlton Turtle Bay for an add-on fee.
- Merchandise: Sale of CLIMB Works branded merchandise including apparel through their online shop.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
CLIMB Works product offering
Product offeringCore offering
CLIMB Works operates fully-guided zipline and adventure tours at two U.S. destinations (Gatlinburg, Tennessee and O'ahu, Hawai'i), each featuring dual side-by-side ziplines, skybridges, UTV rides, and controlled rappels over 2–2.5 hour experiences. Ancillary revenue comes from photo packages, branded merchandise, transportation add-ons, and combo packages with local partners. Beyond tours, the company operates three sub-businesses: CLIMB Works Design (adventure course design/build), Hackwell Innovations (proprietary zipline braking systems), and Singenuity (scheduling, waiver, and guest management software for attraction operators).
Product overview
CLIMB Works is an adventure tourism company operating two zipline tour destinations: the Mountaintop Zipline Tour in Gatlinburg, Tennessee (adjacent to Great Smoky Mountains National Park) offering 11 unique adventures over 2 hours, and the Zipline North Shore Tour at Keana Farms in Oahu, Hawaii offering 15 unique adventures over 2.5 hours. The company also operates three subsidiary brands: CLIMB Works Design (adventure course design and construction), Hackwell Innovations (zipline braking systems sold globally), and Singenuity (scheduling and guest management software). The company offers combo packages pairing zipline tours with activities like horseback riding at Gunstock Ranch and visits to the Polynesian Cultural Center. No public API is available.
Differentiator
Problem solved
Functional benefit
Brands
- CLIMB Works Design: Design and build arm that creates adventure courses around the world, from concept to construction.
- Hackwell Innovations
- Singenuity
Products and services
- Mountaintop Zipline Tour (Smoky Mountains)
Quantifiable outcome
- Rated #6 Best Experience in the United States by TripAdvisor Travelers' Choice
- +3 more outcomes
Companies that use CLIMB Works
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
CLIMB Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CLIMB Works partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Hackwell InnovationscoreHackwell Innovations was created by CLIMB Works when they couldn't find a braking system that met their standards. They engineered their own braking products to make ziplining safer, smoother, and more intuitive. These braking products are now used around the world and continue to evolve as CLIMB Works tests and improves them in their own operations.
- SingenuitycoreSingenuity is CLIMB Works' own in-house software platform that handles scheduling, waivers, guest management, and more. Built first for themselves, it is now helping other operators in the industry run their attractions more smoothly, efficiently, and safely.
- CLIMB Works DesigncoreCLIMB Works Design is the company's design/build arm that creates adventure courses around the world. From concept to construction, they focus on creating flow, storytelling, and connections to the natural environment - every course designed to feel like it belongs exactly where it is.
- Gunstock RanchminorGunstock Ranch offers 1.5-2 hour scenic horseback rides through North Shore countryside. CLIMB Works offers combo packages pairing zipline tours with horseback riding, providing savings of up to $35 per person compared to booking separately.
- Polynesian Cultural CenterminorPolynesian Cultural Center offers all-day access to island villages, Gateway Buffet dinner, and HĀ: Breath of Life evening show. CLIMB Works offers combo packages including PCC access with savings of up to $47 per person.
- Ritz Carlton Turtle BayminorTransportation partner for CLIMB Works Hawaii location. Offers roundtrip transportation from the Ritz Carlton Turtle Bay for tour guests, pickup typically 45 minutes before desired tour time.
- Smoky Mountain OutdoorsminorPartnership for adventure packages combining zipline tours with whitewater rafting experiences in the Smoky Mountains.
- Lumberjack FeudminorAdventure package partner offering combined bookings with zipline tours for Smoky Mountain visitors. CLIMB Works promotes Lumberjack Feud show as part of vacation package planning.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
CLIMB Works competitors and assessment
Company assessmentDirect peers
- Skyline Eco Adventures: Hawaii-based zipline tour operator with multiple locations on Oahu, Maui, and Big Island. Directly comparable to CLIMB Works' Keana Farms operation as a dual zipline canopy tour experience in the same Hawaiian tourist market.
- Kauai Backcountry Adventures: Hawaiian zipline and adventure tour operator combining multiple activities (ziplines, tubing, hiking) into guided experiences. Comparable to CLIMB Works' multi-activity tour model bundling ziplines, UTV rides, and rappels.
- Navitat Canopy Adventures: Appalachian zipline canopy tour operator in Asheville, NC — a similar mountain-region aerial adventure experience to CLIMB Works' Smoky Mountains operation, sharing overlapping tourist geography and dual-cable zipline design.
- Zip World: UK-based global zipline and adventure attraction operator with multiple sites. Direct international peer demonstrating multi-location scaling of zipline brands, comparable to CLIMB Works' design/build and expansion model.
- Soaring Eagle Zipline: Multi-location zipline tour operator in the U.S. Southeast and Midwest. Comparable direct peer in canopy tour design, dual zipline format, and operating model.
Broad incumbents
- Adventures on the Gorge: Large multi-activity adventure resort in West Virginia offering ziplining, whitewater rafting, and aerial courses. Broader incumbent in the outdoor adventure tourism category with similar multi-activity package structure.
- Boyne Resorts: Large multi-property outdoor recreation and ski resort operator. Broad incumbent in destination adventure experiences; comparable insofar as it operates premium outdoor activities in iconic natural settings.
Regional players
- Anakeesta: Gatlinburg, TN-based adventure attraction featuring ziplines, mountain coaster, and aerial tree-based experiences. Direct regional competitor operating in the same Smoky Mountains tourist corridor as CLIMB Works' Tennessee location.
Others
- Viator: Global tours and attractions marketplace where CLIMB Works tours are distributed. Ecosystem participant rather than competitor; represents a distribution channel relevant to CLIMB Works' GTM.
- GetYourGuide: Global tours and attractions marketplace comparable to Viator. Relevant ecosystem participant as an alternative distribution channel for adventure attraction operators like CLIMB Works.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CLIMB Works social profiles
Digital presenceCLIMB Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
CLIMB Works leadership team
Management profileNumber of profiles
Profiles1 record
CLIMB Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CLIMB Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CLIMB Works
What does CLIMB Works do?
CLIMB Works operates fully-guided zipline and adventure tours at two U.S. destinations (Gatlinburg, Tennessee and O'ahu, Hawai'i), each featuring dual side-by-side ziplines, skybridges, UTV rides, and controlled rappels over 2–2.5 hour experiences. Ancillary revenue comes from photo packages, branded merchandise, transportation add-ons, and combo packages with local partners. Beyond tours, the company operates three sub-businesses: CLIMB Works Design (adventure course design/build), Hackwell Innovations (proprietary zipline braking systems), and Singenuity (scheduling, waiver, and guest management software for attraction operators).
Is CLIMB Works a public or private company?
CLIMB Works is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CLIMB Works founded?
CLIMB Works was founded in 2005. It employs 11 to 50 people.
Where is CLIMB Works based?
CLIMB Works is headquartered in Gatlinburg, United States, in the North America region.
How does CLIMB Works make money?
Five revenue lines are on record. Zipline Tour Admissions are the primary driver. The others are photo Packages, combo Packages, transportation Services and merchandise.
Who are CLIMB Works's main competitors?
Direct peers on record are Skyline Eco Adventures, Kauai Backcountry Adventures, Navitat Canopy Adventures, Zip World and Soaring Eagle Zipline. Broad incumbents are Adventures on the Gorge and Boyne Resorts. Anakeesta is listed as a regional player. Others are Viator and GetYourGuide.
Does CLIMB Works have an API?
No public API is recorded for CLIMB Works.
What industry is CLIMB Works in?
CLIMB Works's product category is Adventure Tourism / Zipline Tours. Its primary akta.pro industry code is THAJABAC, Zipline, Ropes Courses & Aerial Adventure Parks, with a secondary code of THAJAEAI, Adventure & Aerial Parks (Ropes Courses, Zipline Parks, Climbing Parks). Its NAICS code is 56152 and its SIC code is 7900.