Arktis

What Arktis does

ARKTIS IT solutions GmbH is a Berlin-headquartered, independent German IT system house and technical building equipment (TGA) provider founded in 1988. Operating under ARKTIS Holding GmbH alongside sister companies PDV-SYSTEMHAUS GmbH (Erfurt) and TecService Leipzig GmbH, the group delivers integrated IT and building technology solutions across Germany and Europe. The portfolio spans IT network infrastructure, IT security, communication systems (IP telephony, unified communication, video conferencing), data center solutions, workplace and audiovisual technologies, smart building automation, and digitization solutions for specialized public-sector verticals. Notable proprietary deployments include a Digital Courtroom (eJustice) platform deployed across 8 German states covering 450+ courtrooms and 750+ mobile video conferencing systems, and education digitization solutions aligned with Germany's DigitalPakt funding program.

The company operates a dual competency model combining IT system house expertise with technical building equipment — spanning high/low voltage systems, KNX-based smart building networking, energy management, and security — that few competitors replicate under one roof. Core products include IT Solutions, TGA Solutions, Communication Solutions, Infrastructure/Data Center, Workplace Solutions, Media & AV, Network Security, Voice Communication/IP Telephony, Smart Building Solutions, and Software Development services. Specialized vertical solutions encompass Digital Courtroom (eJustice) and Education Digitization.

ARKTIS generates revenue through a mix of project-based IT and building infrastructure integration, managed services, professional services (consulting, implementation, commissioning), and recurring maintenance/support contracts. Customer segments include private-sector enterprises (Bosch, Axel Springer, Arvato Bertelsmann, RheinEnergie, Berge & Meer) and public administration (GIZ, Deutsche Rentenversicherung, Universitätsmedizin Rostock, courts across 8 German states, school authorities). Go-to-market is enterprise field sales delivered from Berlin HQ with nationwide service locations in Hamburg, Hannover, Leipzig, Erfurt, Düsseldorf, and Munich, plus a Swiss subsidiary in Sarnen. Approximately 150 employees execute the model, with 30-40% trained in-house through proprietary apprenticeship programs, supporting ISO 9001/14001/27001 and ITILv3 certified operations.

Name

Arktis

Legal name

ARKTIS IT solutions GmbH

Website

https://arktis-gmbh.de

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Arktis is an independent German IT system house and technical building equipment provider, delivering network infrastructure, communication, data center, and digitization solutions to enterprises and public-sector clients including courts and schools across Germany and Europe.

Ownership category

akta.pro rank

Product category

IT System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Computer & Office Equipment (3570)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT system integration
• IT infrastructure services
• Communication solutions
• Data center solutions
• Smart building technology

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. IT Solutions and System Integration: Network, security, IT infrastructure management, communication solutions, and media technology integration for businesses and government agencies
2. Technical Building Equipment (TGA): Infrastructure solutions for buildings including high and low voltage systems, smart building networking, energy management, lighting systems, and security solutions
3. Project Services: Consulting, implementation, project management, configuration, delivery, installation, and commissioning services for all project phases
4. Maintenance and Support: Maintenance services, troubleshooting, 24x7 service desk, spare parts logistics, and ongoing optimization services

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

ARKTIS IT solutions GmbH is an independent manufacturer-independent IT system house that designs, integrates, and maintains IT infrastructure, communication, data center, workplace, media/AV, and technical building equipment (TGA) solutions for private-sector enterprises and public administration clients across Germany. The company combines IT system-house expertise with technical building equipment under a single provider, delivering full-lifecycle services from consulting through implementation to 24x7 maintenance.

Product overview

ARKTIS IT solutions GmbH is an independent IT system house offering a comprehensive portfolio of integrated solutions across two main business areas: IT Solutions and TGA (Technical Building Equipment) Solutions. The product portfolio includes High & Low Voltage electrical systems, Communication Solutions (IP telephony, unified communication, video conferencing), Infrastructure/Data Center solutions, Workplace solutions, and Media & AV solutions. Specialized vertical solutions include Digital Courtroom (eJustice) and Education Digitization. The company provides services from consulting through implementation to maintenance, with a focus on serving private sector and public administration clients across Germany. The portfolio is organized around core areas of network infrastructure, telecommunications, security technology, and digitization, with approximately 150 employees delivering integrated solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Solutions

Quantifiable outcome

• 450+ courtrooms equipped with digital courtroom technology across 8 German states
• +3 more outcomes

Named customers11 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• PFU (Fujitsu subsidiary)flagshipChannel Partner/ Reseller/ Distributor · 14 May 2024PFU (a Fujitsu company) named ARKTIS as EMEA Newcomer of the Year Overall 2024, recognizing ARKTIS as the best new partner in the EMEA region. This indicates a channel partnership where ARKTIS resells or distributes PFU products.
• Google Ireland Limited (Google Maps, Google Analytics, YouTube)coreTechnology or IntegrationGoogle provides web analytics, mapping services, video hosting (YouTube), and web fonts integrated into ARKTIS's website and services.
• MIKA-fotografie | BerlinminorOthersPhotography partner providing professional photography for website and marketing materials.
• PDV-SYSTEMHAUS GmbHflagshipStrategic or Co-development PartnerSister company within ARKTIS Group (holding company ARKTIS Holding GmbH). PDV-SYSTEMHAUS is based in Erfurt and together with ARKTIS IT solutions and TecService Leipzig, forms the group offering comprehensive IT solutions for German and European markets.
• TecService Leipzig GmbHflagshipStrategic or Co-development PartnerSister company within ARKTIS Group (holding company ARKTIS Holding GmbH). TecService Leipzig is based in Leipzig and together with ARKTIS IT solutions and PDV-SYSTEMHAUS, forms the group offering comprehensive IT solutions for German and European markets.
• ARKTIS Holding GmbHflagshipOthersParent holding company that serves as umbrella for the three group companies: ARKTIS IT solutions GmbH, PDV-SYSTEMHAUS GmbH, and TecService Leipzig GmbH.
• Annekathrin Zachow & Nicole HerperminorOthersFront Office contact representatives for customer inquiries.
• FASS BerlinminorOthersRegional ice hockey team (Eishockey-Regionalligist) that ARKTIS sponsors as a partner. ARKTIS is a partner supporting the team's path to sporting success.
• AvayacoreTechnology or IntegrationCommunication technology partner for voice communication, unified communication, and video solutions. ARKTIS offers Avaya Spaces for educational institutions and provides comprehensive Avaya-based communication solutions.
• InnovaphonecoreTechnology or IntegrationTechnology partner for voice communication solutions and IP telephony systems.
• MitelcoreTechnology or IntegrationTechnology partner for communication technology solutions including IP telephony and unified communication.
• Texas DigitalcoreTechnology or IntegrationTechnology partner for voice communication solutions.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Computacenter plc: European IT infrastructure provider offering similar enterprise field sales, system integration, workplace, and managed services. Direct competitor for large enterprise and public-sector IT framework contracts in Germany.
• Ratiodata GmbH: German IT system house focused on public-sector and financial services clients. Highly comparable given overlapping eGovernment, banking, and public-administration customer base and similar mid-scale delivery model.
• CANCOM SE: German IT services and system house with hybrid IT, cloud, and managed services portfolio. Comparable business model as a mid-to-large German IT integrator serving both enterprise and public-sector customers.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house offering similar consulting, infrastructure, and managed services. Direct peer competing on enterprise IT integration and public-sector tenders in Germany.
• Bechtle AG: Germany's largest independent IT system house with a comparable portfolio of IT infrastructure, system integration, and managed services to public and private sector clients. Closest direct competitor with overlapping eGovernment and enterprise practice.
• ACP Group: Austrian/German-speaking IT system house and managed services provider. Comparable manufacturer-independent system integrator serving SME and enterprise customers across the DACH market.

Broad incumbents

• T-Systems International GmbH: Deutsche Telekom subsidiary and major German IT services incumbent. Competes for the same large public-sector and enterprise IT contracts as Arktis, but operates at much larger scale with broader service portfolio.
• NTT DATA Deutschland GmbH: Global IT services incumbent with substantial German footprint, competing for enterprise and public-sector transformation mandates that overlap with Arktis's mid-market and public administration focus.

Others

• PDV-SYSTEMHAUS GmbH: Wholly owned sister company of Arktis under ARKTIS Holding GmbH. Not a competitor but a closely comparable IT system house within the same group, indicating both the roll-up model and a reference peer for the business model.
• Avaya Holdings (Partner): Strategic vendor partner whose communication platform Arktis resells and integrates. Adjacent ecosystem participant rather than a competitor, but strategically relevant given Arktis's reliance on Avaya for voice/UC solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arktis-gmbh
• Instagraminstagram.com/arktis_it_solutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arktis