FORCAR
FORCAR SDN BHD operates a Malaysian S2B2C automotive aftermarket superapp connecting car owners with independent workshops, offering service booking, Merchant OS tooling, and Merchant Mall supply-chain e-commerce with FSI aggregation for insurance and installment financing.
- Company typePrivate
- Founded2021
- HeadquartersSelangor, Malaysia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What FORCAR does
FORCAR SDN BHD is a Malaysian automotive aftermarket technology company operating an S2B2C (Supply-to-Business-to-Consumer) platform that connects vehicle owners with automotive service providers through a mobile superapp. Founded in 2021 and headquartered in Kajang, Selangor, the company is structured as a private limited company (FORCAR SDN BHD) with 11–50 employees and supports a consumer-facing app, a merchant-facing operational app, and a merchant-facing supply-chain e-commerce division, all available via Google Play, Apple App Store, and Huawei AppGallery.
The platform is built around three core product surfaces: the FORCAR Consumer Superapp (for service quotation, appointment booking, service records and maintenance/insurance reminders, battery delivery and installation, repair-bill installments, and a voucher rewards programme); the FORCAR Merchant Operation System or OS (a free operational app for workshops covering task management, communications, sales monitoring, personnel, invoicing, CRM, and reporting); and the FORCAR Merchant Mall (a supply-chain e-commerce division giving independent workshops direct access to first-hand distributors and importers, with 0% installment options and group purchasing power). Underpinning features include FORCAR Protection Policy (escrow-based payment protection with a 24-hour consumer checking period), a financial services industry (FSI) aggregation layer for insurance and financing, and supporting modules branded as FORCAR CARE, FORCAR MALL, FORCAR CHANNEL, FORCAR MAINTENANCE, FORCAR BATTERY SUPPORT, and FORCAR Voucher Programme. The technology stack is mobile-first with dual consumer and merchant apps and a merchant OS; no API, SDK, or AI/ML capabilities are publicly disclosed.
FORCAR monetises through a mix of partner service fees (transaction-based, rates undisclosed), affiliate/referral fees from regulated financial institution partners for aggregated insurance and financing products, and acting as a collection agent for partners on consumer charges (which allows retention of fees from the payment flow). The consumer app is free to use and the Merchant OS is free for merchants, making the model primarily take-rate and FSI-referral driven. The company is single-geography (Malaysia) with one disclosed but undocumented funding round in March 2023, no disclosed revenue or GMV, and no named institutional investors.
FORCAR firmographics
Firmographics- Name
- FORCAR
- Legal name
- FORCAR SDN BHD
- Website
- https://forcar.com.my
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FORCAR SDN BHD operates a Malaysian S2B2C automotive aftermarket superapp connecting car owners with independent workshops, offering service booking, Merchant OS tooling, and Merchant Mall supply-chain e-commerce with FSI aggregation for insurance and installment financing.
- Ownership category
- akta.pro rank
FORCAR industry classification
Industry- Product category
- Automotive Aftermarket Digital Platform
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Automotive Parts, Tires & Workshop Supplies Marketplaces (CRAFAHAD)
Keywords
Where FORCAR is headquartered
LocationHeadquarters
- HQ city
- Selangor
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
FORCAR business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Partner Service Fees: FORCAR charges merchants/partners a fee for using the Service. Partners are required to pay applicable service fees as per the Terms of Use. Settlement from FORCAR to Partners takes up to five working days.
- Financial Services Aggregation: Aggregation of consumer Financial Services Industry (FSI) products and services including insurance, financing options, reviews, guides and promotions. FORCAR earns referral/affiliate fees from regulated financial institution partners for directing customers to their products.
- Collection Agent Services: FORCAR acts as collection agent for partners, administering and collecting consumer charges on behalf of merchants. This allows FORCAR to retain fees from the payment flow.
- Platform/Subscription Services: Revenue from merchant subscriptions and premium services on the platform. Merchant OS is free but premium features or future tiers may generate recurring revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Free | FORCAR Merchant OS - Free Tier |
| Transaction based/ take rate | Pay-as-you-go | Partner Service Fee |
| Freemium | Free | Consumer Services - Free |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
FORCAR product offering
Product offeringCore offering
FORCAR operates an S2B2C digital platform connecting Malaysian car owners with automotive aftermarket merchants via a consumer superapp and a separate merchant OS plus Merchant Mall for supplies. The platform enables service booking, maintenance reminders, battery delivery, insurance aggregation, installment payments, and merchant operations/inventory procurement.
Product overview
FORCAR is a technology-driven S2B2C startup operating an all-in-one automotive aftermarket platform with a unified superapp architecture. The platform connects car owners (consumers) with automotive service providers (merchants) through multiple integrated products: the Consumer Superapp for vehicle management, maintenance scheduling, battery support, and installment payments; the Merchant Operation System for workshop management; and the Merchant Mall for supply-chain e-commerce. Supporting service modules include FORCAR CARE, FORCAR MALL, FORCAR CHANNEL, FORCAR MAINTENANCE, FORCAR Installment Options, and FORCAR Battery Support, all facilitated by a FORCAR Voucher Programme loyalty system and FORCAR Protection Policy buyer safeguard.
Differentiator
Problem solved
Functional benefit
Brands
- FORCAR CARE: Service offering within the FORCAR platform for automotive care solutions
- FORCAR MALL
- FORCAR CHANNEL
- FORCAR MAINTENANCE
- FORCAR MERCHANT MALL
- FORCAR BATTERY SUPPORT
- FORCAR Protection
- FORCAR Merchant Operation System (OS)
- FORCAR Voucher Programme
Products and services
- FORCAR Consumer Superapp A mobile superapp for car owners to request quotations, book service appointments with multiple providers, store service records, receive maintenance and insurance renewal reminders, request battery delivery and installation, apply for installments on repair bills, and earn rewards.
- FORCAR Merchant Operation System (OS) A free operational app for automotive aftermarket merchants to manage operations, tasks, communications (including voice messages with images), monitor sales, manage personnel, handle invoicing, perform customer relationship management, and generate reports.
- FORCAR Merchant Mall An automotive aftermarket supply-chain e-commerce division offering independent workshops direct purchase access to supplies from multiple first-hand distributors and importers, with 0% installment options for purchasing to improve cash flow.
- FORCAR MAINTENANCE Vehicle maintenance management service module within the FORCAR Solutions ecosystem, covering scheduled maintenance and repair workflows for consumers.
- FORCAR BATTERY SUPPORT Battery support service providing free battery delivery and installation to consumers through the FORCAR platform.
- FORCAR Installment Options Financial installment options service for consumers to spread payments for automotive services and purchases, delivered in partnership with regulated financial institutions.
- FORCAR Insurance Services Insurance aggregation and renewal services for vehicles offered to consumers through regulated financial institution partners on the FORCAR platform.
Companies that use FORCAR
Customer profileSegments2 records
Ideal customer profiles2 records
FORCAR technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
FORCAR partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Regulated Financial Institution PartnerscoreFORCAR partners with regulated financial institutions (banks, insurers) for aggregation of Financial Services Industry (FSI) products. These partnerships enable FORCAR to offer insurance products, financing/installment options, reviews, guides, and value-added services to consumers. Any monetary exchange for financial products occurs directly between consumers and the regulated financial institutions.
- First-hand Distributors and ImporterscoreFORCAR Merchant Mall provides access to multiple first-hand distributors and importers for automotive aftermarket supplies. These supply chain partnerships enable merchants to purchase directly from source, ensuring product authenticity and better profit margins through group purchasing power.
- Automotive Service ProviderscoreIndependent automotive service providers (car service centers, detailing centers, accessories providers) serve as Partners on the FORCAR platform, providing Solutions to Consumers. FORCAR's role is to link consumers with these Partners; Partners bear liability for goods and services provided.
Scale indicators2 records
Recent moves7 records
Expansion highlights6 records
FORCAR competitors and assessment
Company assessmentDirect peers
- Carsome: Malaysian-headquartered auto platform operating across Southeast Asia with used car marketplace, financing, and after-sales services. Comparable to FORCAR as a Malaysian-rooted multi-sided auto ecosystem targeting both consumers and merchants.
- Carro: Singapore-based Southeast Asian auto marketplace and used car platform with financing and dealer tooling. Comparable to FORCAR in its marketplace model targeting both consumers and automotive businesses across the region.
- iCar Asia: Malaysian auto classifieds and marketplace platform operating in Malaysia, Indonesia, and Thailand. Comparable to FORCAR as a Malaysia-anchored digital auto platform serving consumers and automotive service providers.
- GoMechanic: India-based multi-sided platform for car servicing and repairs, connecting car owners with service workshops. Highly comparable to FORCAR's consumer-to-merchant service booking model in a fragmented auto aftermarket.
- Droom: India's online automobile marketplace offering vehicles, services, financing, and aftermarket support. Comparable to FORCAR's multi-line approach combining marketplace, financing aggregation, and after-sales services.
Broad incumbents
- Fixico: Netherlands-based digital platform for vehicle repair and claims management, connecting drivers, repairers, and insurers. Comparable to FORCAR's orchestration of consumer, merchant, and insurance partners in auto service workflows.
Emerging players
- AutoLeap: Cloud-based shop management software for auto repair businesses, providing workflow, CRM, and reporting tools. Comparable to FORCAR's free Merchant OS targeting independent auto service merchants.
- Tekmetric: US-based shop management platform for auto repair shops with workflow, estimates, and customer communication features. Comparable to FORCAR's Merchant OS in digitizing operations for independent automotive service providers.
- ShopMonkey: Auto repair shop management software providing estimates, invoicing, CRM, and digital inspection tools. Comparable to FORCAR's free Merchant OS as workflow software for independent automotive service centers.
- Kukui: Marketing and customer engagement platform specifically built for auto repair shops. Comparable to FORCAR in targeting independent auto service merchants with digital tools to acquire and retain customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
FORCAR social profiles
Digital presenceFORCAR financial estimates
Financial estimateRevenue estimate
Valuation estimate
FORCAR leadership team
Management profileNumber of profiles
Profiles1 record
FORCAR funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FORCAR M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FORCAR
What does FORCAR do?
FORCAR operates an S2B2C digital platform connecting Malaysian car owners with automotive aftermarket merchants via a consumer superapp and a separate merchant OS plus Merchant Mall for supplies. The platform enables service booking, maintenance reminders, battery delivery, insurance aggregation, installment payments, and merchant operations/inventory procurement.
Is FORCAR a public or private company?
FORCAR is a private company. It is classified as unknown and is currently operating.
When was FORCAR founded?
FORCAR was founded in 2021. It employs 11 to 50 people.
Where is FORCAR based?
FORCAR is headquartered in Selangor, Malaysia, in the Asia region.
How does FORCAR make money?
Four revenue lines are on record. Partner Service Fees are the primary driver. The others are financial Services Aggregation, collection Agent Services and platform/Subscription Services.
Who are FORCAR's main competitors?
Direct peers on record are Carsome, Carro, iCar Asia, GoMechanic and Droom. Fixico is listed as a broad incumbent. Emerging players are AutoLeap, Tekmetric, ShopMonkey and Kukui.
Does FORCAR have an API?
No public API is recorded for FORCAR.
What industry is FORCAR in?
FORCAR's product category is Automotive Aftermarket Digital Platform. Its primary akta.pro industry code is CRAFAHAD, Automotive Parts, Tires & Workshop Supplies Marketplaces. Its SIC code is 7500.