Tekmetric
Tekmetric provides cloud-based shop management SaaS to over 15,000 independent auto repair shops across the US and Canada, offering workflow, payments, digital vehicle inspections, and integrated marketing tools via tiered subscriptions.
- Company typePrivate
- Founded2017
- HeadquartersHouston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Tekmetric does
Tekmetric is a Houston, Texas-based software company operating under the legal entity Sparkplug Studios LLC that provides cloud-based shop management software to independent auto repair shops. The company was founded in 2015 and commercially launched in 2017; it serves more than 15,000 shops across the United States and Canada. Its core product is a multi-tenant SaaS platform that consolidates the operating workflow of a repair shop — estimates, work orders, parts ordering, technician tracking, invoicing, digital vehicle inspections (DVI), and customer communications — into a single system, with multi-shop support for operators running several locations. The platform reports integrations with more than 70 third-party systems spanning parts suppliers, OEM data sources, accounting tools, and marketing platforms.
The underlying stack includes payments processing powered by Stripe under PCI DSS, and the company holds SOC 2 Type II and ISO/IEC 27001 certifications — credentials uncommon among SMB-targeted shop management vendors. Recent product additions extend the surface area beyond core operations: Digital Ads (marketing automation for shops), Phones (telephony/CRM with AI-assisted caller context), a Tire Suite module, and an integration with AutoQuoteIQ for AI-powered estimating. The company hosts the Tektonic user conference as a community and product-feedback mechanism.
Tekmetric generates revenue through tiered monthly SaaS subscriptions priced from $179 to $409 per shop, plus a payments revenue stream derived from processing fees on card transactions routed through the platform. The company has raised $31 million in a Series D round led by Susquehanna Growth Equity (March 2022), preceded by earlier seed/angel rounds totaling approximately $1.64 million. Leadership comprises founder-CEO Sunil Patel, President and COO Lauren Langston (joined January 2025), Chief Product Officer Jared Haleck (joined November 2025), and CTO Taylor Fuqua. Headcount is reported in the 101-250 range.
Tekmetric firmographics
Firmographics- Name
- Tekmetric
- Legal name
- Sparkplug Studios LLC
- Website
- https://tekmetric.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Tekmetric provides cloud-based shop management SaaS to over 15,000 independent auto repair shops across the US and Canada, offering workflow, payments, digital vehicle inspections, and integrated marketing tools via tiered subscriptions.
- Ownership category
- akta.pro rank
Where Tekmetric is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tekmetric business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription SaaS: Monthly or annual subscription plans for shop management software. Pricing tiers at $179/month (annual), $309/month, and $409/month. Subscriptions are per shop, not per user, allowing unlimited user access within each shop subscription.
- Payment Processing: Integrated payment processing with transaction fees. Partners with Stripe for payment card data handling. Monthly processing fees apply based on volume and transaction types. BNPL options via Affirm partnership enable flexible payment splits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Entry-level plan at $179/month (billed annually) |
| Subscription | Annual | Mid-tier plan at $309/month |
| Subscription | Annual | Premium plan at $409/month |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
Tekmetric product offering
Product offeringCore offering
Tekmetric is a cloud-based, all-in-one shop management platform built for auto repair shops, providing digital vehicle inspections, repair orders, parts and inventory management, payment processing with BNPL, and customer engagement/CRM tools in a single subscription. It serves over 15,000 shops nationwide with tiered SaaS subscriptions starting at $179/month per shop.
Product overview
Tekmetric is an all-in-one cloud-based automotive repair shop management platform trusted by over 15,000 shops nationwide. The platform operates on a modular architecture with a core Shop Management system as the foundation, supplemented by specialized modules including Multi-Shop Management for operators with multiple locations, Tire Suite for tire-specific workflows, Payments for integrated payment processing, and Marketing/CRM for customer engagement. Core operational modules include Digital Vehicle Inspections (DVI), Estimate Building, Parts & Inventory Management, and Real-Time Reporting. Payment features encompass Payment Processing, Invoicing, Text-to-Pay, Buy Now/Pay Later (via Affirm), and Capital Financing. Customer engagement tools include Online Booking, Automated Reminders, Scheduled Campaigns, Two-Way Texting, Google Reviews management, and Website building. The platform offers 70+ third-party integrations including Stripe, Slack, QuickBooks, and various parts suppliers. Pricing starts at $179/month (billed annually) with more advanced plans at $309/month and $409/month. A mobile app is available for iOS and Android, and new products like Digital Ads and Phones were announced at Tektonic 2026.
Differentiator
Problem solved
Functional benefit
Brands
- Tektonic: Annual auto repair industry conference presented by Tekmetric, bringing together shop owners, operators, technicians, and industry leaders for training, networking, and education.
Products and services
- Tekmetric Shop Management Cloud-based core shop management platform that brings all auto repair shop operations into one place — scheduling, work orders, repair tracking, parts and inventory, and real-time reporting — for independent auto repair shops and multi-shop operators.
- Tekmetric Multi-Shop Management
Quantifiable outcome
- Shops using Tekmetric's Digital Vehicle Inspections (DVIs) average $741 per repair order compared to $612 without them
- +2 more outcomes
Companies that use Tekmetric
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Tekmetric technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
Feature9 records
Tekmetric partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- RingCentralcoreRingCentral integration powering Tekmetric Phones product that surfaces caller context before answers, enabling better customer call management for auto repair shops.
- AffirmcoreBNPL fintech partnership expanded to enable thousands of auto repair shops to offer flexible payment options powered by Stripe Connect. Customers can split repair costs into monthly or biweekly payments with options for 0% APR, while shops benefit from simple integration and potential increases in repair order values.
- StripecorePayment processor partner for Tekmetric Payments, providing hosted payment fields for handling all payment card data. Stripe is PCI DSS validated and manages cardholder data directly.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Tekmetric competitors and assessment
Company assessmentBroad incumbents
- Mitchell 1: Established legacy auto repair software provider (ShopKey, ProDemand) serving shops with shop management plus repair information; broader incumbent with deeper industry history and larger installed base.
- Snap-on (ShopKey): Snap-on's ShopKey and related diagnostics/shop management tools compete with Tekmetric in auto repair software as part of a broader tools, diagnostics, and equipment portfolio.
- CCC Intelligent Solutions: Large incumbent providing SaaS across the auto insurance, collision, and repair ecosystem; competes for repair shop software spend though primarily focused on collision repairers and insurers.
Direct peers
- Shopmonkey: Cloud-based auto repair shop management SaaS directly competing with Tekmetric for independent shops and MSOs, with overlapping DVI, payments, and marketing feature sets.
- Shop-Ware: Auto repair shop management software ranked just below Tekmetric by Gitnux (9.2/10 vs 9.5/10), offering comparable shop management, DVI, and workflow tools for independent shops.
- R.O. Writer: Auto repair shop management software with estimating, DVI, and management features; longstanding peer for the independent repair shop segment with similar target customers.
- Protractor (formerly Bolt On Technology): Auto repair shop management platform providing shop management, CRM, and inspection tools for independent shops and MSOs, with comparable workflow integrations.
- AutoFluent: Cloud-based auto repair shop management with shop operations, parts, and accounting tools targeted at independent shops and small chains.
Emerging players
- Fullbay: Cloud-based shop management software focused on heavy-duty truck and equipment repair shops; vertical-adjacent with overlapping shop management, parts, and invoicing features.
- Garage HQ: Auto repair shop management platform for independent shops with shop management, customer communication, and online booking features, competing for the same SMB segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Tekmetric social profiles
Digital presenceTekmetric compliance and trust
Trust signalCompliance5 records
Tekmetric financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tekmetric leadership team
Management profileNumber of profiles
Profiles4 records
Tekmetric subsidiaries and ownership
Company hierarchySubsidiaries1 record
Tekmetric funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tekmetric M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tekmetric
What does Tekmetric do?
Tekmetric is a cloud-based, all-in-one shop management platform built for auto repair shops, providing digital vehicle inspections, repair orders, parts and inventory management, payment processing with BNPL, and customer engagement/CRM tools in a single subscription. It serves over 15,000 shops nationwide with tiered SaaS subscriptions starting at $179/month per shop.
Is Tekmetric a public or private company?
Tekmetric is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tekmetric founded?
Tekmetric was founded in 2017. It employs 101 to 250 people.
Where is Tekmetric based?
Tekmetric is headquartered in Houston, United States, in the North America region.
How does Tekmetric make money?
Two revenue lines are on record. Subscription SaaS are the primary driver. The others are payment Processing.
Who are Tekmetric's main competitors?
Broad incumbents on record are Mitchell 1, Snap-on (ShopKey) and CCC Intelligent Solutions. Direct peers are Shopmonkey, Shop-Ware, R.O. Writer, Protractor (formerly Bolt On Technology) and AutoFluent. Emerging players are Fullbay and Garage HQ.
Does Tekmetric have an API?
No public API is recorded for Tekmetric.