What Crewsaders does

Crewsaders Limited is a UK private limited company (registered in England and Wales, company number 6468608) founded in 2006, operating from its headquarters at Marlbrook Hall Farm, Meriden, Coventry with a registered office in Hampton-in-Arden, Solihull. The company supplies premium event crew across six primary verticals: Corporate Events, Exhibitions, Fashion, Film & TV/Broadcast, Retail and In-House Dedicated Teams, with adjacent coverage of Brand Activation & Experiential, Broadcast TV and Private Functions. Named clients include Burberry, Selfridges, BBC, ITV, Sky, Channel 4, NEC Group, Riverside Studios, Encore, Protec, PSP and Wise Productions. Crew types span logistics, carpenters, LED techs, riggers, stage, set build, AV support, drivers, shopfitters and IPAF-certified operators. Operationally Crewsaders delivered 40,385 shifts in 2025 with a published 99.98% attendance reliability rate (just 7 no-shows), up from 99.75% in 2024, and reports presence across 10,000+ venues worldwide.

The technology backbone is a proprietary, in-house, mobile-first, web-based Event Management System (EMS) that connects three modules: a Client Portal for client-side job requests and tracking, a proprietary Office App for internal schedulers managing real-time logistics, and a Crewsaders Crew App on iOS and Android for crew shift management. A Data-Driven Analytics Platform applies predictive modelling to event logistics data, and an AI-Assisted Load-In Planning algorithm dynamically re-sequences venue work and re-pools crew from nearer locations when constraints change. The workforce is structured around zero-hour contracts paying National Living Wage, with safety certified via IOSH Managing Safely, NEBOSH and IPAF, and supported by Mental Health First Aiders.

Crewsaders monetises through a quote-based, per-shift professional services model with 30-day payment terms; charges are set per Order Confirmation and include additional billings for work outside Hours of Call, travel, hotel, subsistence and third-party services. Cancellation fees (100% within 24 working hours, 50% within 48 working hours, 25% within 5 days) and non-refundable deposits provide downside protection. The Crew Guarantee credits clients twice the cost of any no-show that cannot be replaced by shift end, functioning as both a marketing differentiator and an embedded operational cost. Distribution is direct: a 24/7/365 bookings team, online quote form, and embedded/in-house contracts with venues and production companies; there is no public marketplace or third-party reseller channel. Geographic reach is primarily UK with European scope for major productions.

Name

Crewsaders

Legal name

Crewsaders Limited

Website

https://crewsaders.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Crewsaders Limited is a UK premium event crewing company, founded in 2006, that supplies certified crew across corporate events, exhibitions, fashion, broadcast, retail and in-house venue contracts, operating through a proprietary EMS platform and a zero-hour contract workforce serving clients such as Burberry, BBC, ITV and NEC Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Hampton In Arden

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Crew Booking Services: Charge per shift/hour for crew supplied to clients. Charges set out in Order Confirmation, invoiced on completion of services (or per stage). 30-day payment terms from invoice date. Deposits may be required and are non-refundable. VAT additional. Includes additional charges for work outside Hours of Call, travel, hotel, subsistence, and third-party services.
2. Cancellation Fee Income: 100% of charges if cancelled within 24 working hours of start time; 50% if cancelled 24-48 working hours before; 25% if cancelled 48 working hours to 5 days before. Non-refundable deposits.
3. Crew Guarantee Liability (Net Cost): If a staff member fails to turn up and a replacement is not sourced by shift end, Crewsaders credits the client twice the cost of that staff member. This is a service guarantee, not a revenue stream, but represents an embedded cost in pricing.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels8 records

Core offering

Crewsaders supplies premium event crew — including logistics, carpenters, LED techs, AV support, riggers, stage crew, set builders, retail/shopfitters, drivers, IPAF, loaders, and forklift operators — to corporate events, exhibitions, fashion shows, film & TV, broadcast, retail, brand activation, and private functions across the UK and Europe. Engagements are bespoke and quote-based, with crew availability verified before a quote is issued, supported by an in-house Event Management System, a Crew App (iOS/Android), an Office App, a Client Portal, and a Crew Guarantee that credits clients twice the cost of any no-show not replaced by shift end.

Product overview

Crewsaders operates a platform-plus-modules architecture in support of a core premium event crewing service. The central Crewsaders Event Management System (EMS) is the proprietary, in-house, mobile-first, web-based backbone that connects three distinct modules: the Client Portal for client collaboration and job tracking, the Office App for internal schedulers, and the Crew App (iOS and Android) for crew shift management. These technology modules wrap the company's core Premium Event Crewing Services across corporate events, brand activation, broadcast TV, private functions, retail, in-house, film & TV, fashion, and exhibitions, and are operationally reinforced by The Crew Guarantee reliability promise.

Differentiator

Problem solved

Functional benefit

Products and services

• Premium Event Crewing Services Premium event crewing supplied to corporate events, brand activation and experiential, broadcast TV, private functions, retail, in-house, film & TV, fashion, and exhibitions. Engagements are quote-based and bespoke, with crew availability verified before a quote is issued. Crew roles include logistics, carpenters, LED techs, AV support, riggers, stage crew, set builders, drivers, IPAF-certified operators, forklift and loader operators, shopfitters, warehouse staff, and photoshoot support. Target buyers are event organisers, agencies, broadcasters, brands, and production companies.
• The Crew Guarantee A reliability-backed service guarantee that credits clients twice the cost of a staff member if they fail to turn up and a replacement is not sourced by shift end. Backed by a quoted 99.98% reliability rate over 40,385 shifts in 2025 (up from 99.75% in 2024) and is targeted at corporate event organisers, broadcasters, and production companies that need assurance of crew attendance on premium live events.
• Crewsaders Crew App Dedicated mobile application (iOS and Android) for crew members to create profiles, view shifts and messages, manage work-life balance, and apply for jobs. Available on the Apple App Store (id 6529552811) and Google Play (com.crewsaders.app) and doubles as a recruitment and shift management tool for the flexible crew workforce.

Quantifiable outcome

• 99.98% crew attendance reliability rate in 2025 (up from 99.75% in 2024)
• +9 more outcomes

Named customers34 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• Backup TechcoreGTM or Marketing PartnerCharity partnership supporting mental health and wellbeing in the live events industry. Crewsaders sponsored David Walmsley's Marathon Man 30 in 30 challenge and presented a £4,000 donation at the ABTT Theatre Show, Alexandra Palace on 3 June 2026. Backup Tech is the entertainment and events industry's charity providing financial and wellbeing support to technical and production professionals.
• MindcoreGTM or Marketing PartnerCharity partnership supporting mental health. Mind is the leading mental health charity in England and Wales. Crewsaders raised funds for Mind as part of the Marathon Man 30 Marathons in 30 Days challenge and supports mental health initiatives in its operational culture.
• Scottish Action for Mental Health (SAMH)coreGTM or Marketing PartnerCharity partnership supporting mental health. SAMH is Scotland's national mental health charity. Crewsaders raised funds for SAMH as part of the Marathon Man 30 Marathons in 30 Days challenge.
• PerkboxcoreOthersPerkbox membership is offered to crew as part of Crewsaders' benefits package, providing 'hundreds of discounts and rewards' for flexible workers on zero-hour contracts.
• Apple App StorecoreChannel Partner/ Reseller/ DistributorDistribution platform for the Crewsaders Crew iOS app (id6529552811). Used to recruit and manage crew nationwide.
• Google PlaycoreChannel Partner/ Reseller/ DistributorDistribution platform for the Crewsaders Crew Android app (com.crewsaders.app). Used to recruit and manage crew nationwide.
• BurberryflagshipStrategic or Co-development PartnerLong-standing flagship client relationship. Crewsaders provides crew for Burberry's catwalk builds at London Fashion Week, retail activations, and store fit-outs. Endorsed by Adriano Parisi and Sarah Mitchell of Burberry. Featured as a key client logo and case study across corporate communications.
• Riverside TV (Riverside Studios)flagshipStrategic or Co-development PartnerEmbedded in-house/strategic partnership supporting broadcast productions at Riverside Studios. Supports major productions including The Late Late Show with James Corden. Endorsed by Cam Mitchell: 'Year after year the Crewsaders team prove themselves to be (by a country mile) the most reliable, high quality crewing company in the business.'
• NEC GroupcoreStrategic or Co-development PartnerStrategic venue partner for major exhibitions and trade shows. Crewsaders provides exhibition crew for events at NEC, with expertise in long-distance load-ins, busy dock logistics, and tight rotation scheduling.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stage Electrics: Long-established UK event production services company supplying crew, lighting, and technical staff to theatre, live events, and corporate productions. Comparable in crew-staffing focus and in serving UK theatres, venues, and corporate events that overlap with Crewsaders' Theatre/Production and Corporate Events segments.
• The Crew Network: UK event crew company providing flexible crew to live events, exhibitions, and broadcast productions. Directly comparable crew-staffing business model, with similar reliance on a large flexible workforce serving corporate and live event clients.
• Hawthorn: UK event services company offering crew, production, staging, and event management to corporate and live-event clients. Wider portfolio than Crewsaders but overlapping crew-services offering and shared customer base in corporate and live event segments.
• Stagehand: UK event and theatre crew company providing carpenters, technicians, stage crew, and event support staff. Directly comparable crew-staffing model serving the same theatre, exhibition, and corporate event verticals.
• Showforce: UK-based event staffing and crew company providing event staff, crew, and production support across corporate events, exhibitions, concerts, and live shows. Direct competitor with a similar premium positioning, quote-based model, and large flexible workforce serving the same enterprise client segments.
• Gallowglass: UK's largest specialist event crew company and the most direct competitor to Crewsaders, supplying carpenters, stage crew, AV support, riggers, and loaders to corporate events, exhibitions, and live productions on a quote-based 24/7 basis. Closely comparable business model, customer mix (premium corporate, fashion, broadcast), and workforce structure.
• Premier Crewing: UK event crewing company supplying crew to concerts, exhibitions, and corporate events. Direct peer in event crew supply with comparable services including loaders, carpenters, and stage crew across the UK event market.

Others

• PRG (Production Resource Group): Global event production technology company supplying lighting, video, audio, and rigging equipment and crew to live events, concerts, and broadcast. Not a direct crew-staffing competitor, but operates in the same live-event production ecosystem and is a frequent partner or supplier to the kind of productions Crewsaders supports.

Broad incumbents

• Sodexo Live!: Global event hospitality and venue services arm of Sodexo, providing staffing, catering, and event services at major sports and entertainment venues worldwide. Broader portfolio than Crewsaders but materially overlapping in event staffing and crew supply at large venues.
• Legends Hospitality: US-headquartered event services, hospitality, and staffing company operating across sports, entertainment, and live events. Broader and global scale than Crewsaders but directly comparable in event staffing and crew services for premium venues and productions.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/crewsaders_ltd

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crewsaders