MFI Group
MFI Group is a Nairobi-based, pan-African technology solutions integrator founded in 1984, delivering document imaging, IT infrastructure, professional print, and banking hardware solutions to enterprise, government, and intergovernmental clients across 18 African countries.
- Company typePrivate
- Founded1984
- HeadquartersNairobi, Kenya
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What MFI Group does
MFI Group is a Nairobi-headquartered, privately-held technology solutions provider founded in 1984 that has expanded across 18 African countries plus the UAE. It serves enterprise and government clients through four integrated solution lines: Document Imaging Solutions (MFPs/SFPs, Managed Document Solutions, Electronic Document Management System, Hybrid Workspace); Technology Solutions (data centres, ICT infrastructure, unified communications/contact centres, cybersecurity, ERP/CRM/RPA); Pro Print Solutions (software, offset, digital, wide-format, signage, and finishing equipment); and Banking Solutions (cash circulation management, digital payments, POS, card printing). Its core technology is a multi-vendor integration platform layered on partnerships with global OEMs including Ricoh, Kyocera, Canon, HP, Cisco, Microsoft, Oracle, SAP, AWS, Dell, HPE, IBM, Fortinet, Imperva, and Red Hat, augmented by proprietary software (EDMS, Cash Centre Management).
The company operates a direct enterprise field-sales model with multi-year managed services contracts, serving telecoms (MTN, Airtel Africa, Safaricom), Big 4 professional services, logistics, 40+ banks, intergovernmental bodies (UN, UNICEF, WHO, African Union Commission), and government/electoral institutions. Revenue is generated across five streams: hardware sales (printing equipment, banking hardware, POS terminals, card printers), managed services (MDS, fleet management, IT managed services), professional services (consulting, integration, project management), software/licensing (EDMS, print management, Cash Centre Management), and consumables. Stated customer outcomes include a 30% initial reduction in output costs, 60% reduction in carbon emissions, and 95% customer retention.
The company is a founder/management-owned private entity with no disclosed external funding, parent company, or institutional investors. Wholly-owned subsidiaries operate in Kenya (HQ), DRC, Cameroon, Nigeria, Ghana, Côte d'Ivoire, Senegal, Morocco, UAE, Ethiopia (via EAB Technology Solutions PLC as authorized dealer), Rwanda, Uganda, Tanzania, Zambia, and Malawi. It holds Kyocera Black-Belt-Certified Service Partner accreditation and is GDPR- and Kenya PDPA-compliant.
MFI Group firmographics
Firmographics- Name
- MFI Group
- Legal name
- MFI Document Solutions Ltd
- Website
- https://groupmfi.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- MFI Group is a Nairobi-based, pan-African technology solutions integrator founded in 1984, delivering document imaging, IT infrastructure, professional print, and banking hardware solutions to enterprise, government, and intergovernmental clients across 18 African countries.
- Ownership category
- akta.pro rank
MFI Group industry classification
Industry- Product category
- Enterprise Document and Technology Solutions
- NAICS
- Computer and Peripheral Equipment Manufacturing (3341), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Communications Equipment Manufacturing (334290)
- SIC
- Printing Trades Machinery & Equipment (3555), Totalizing Fluid Meters & Counting Devices (3824), General Industrial Machinery & Equipment (3560)
- akta.pro primary industry
- Multifunction Printers (Print/Scan/Copy/Fax) (HDACAEAE)
- akta.pro secondary industry
- Supply Chain & Warehouse Automation (Smart Logistics) (IMAIAMAJ)
Keywords
Where MFI Group is headquartered
LocationHeadquarters
- HQ city
- Nairobi
- HQ country
- Kenya
- HQ region
- Africa
Offices15 records
Markets served
MFI Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of document imaging equipment (MFPs, SFPs), banking hardware (cash sorters, POS terminals, card printers), and professional printing equipment
- Managed Services: Ongoing managed document services, IT managed services, fleet management, and maintenance contracts providing recurring revenue
- Professional Services: Consulting, implementation, system integration, and project management services for technology deployments
- Software and Licensing: Custom EDMS software, print management software, and related technology solutions
- Consumables: Long-life consumables for printing equipment including toners and maintenance supplies
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on organizational requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
MFI Group product offering
Product offeringCore offering
MFI Group is a pan-African technology solutions integrator that sells and services document imaging hardware, professional printing equipment, banking cash-handling hardware, IT infrastructure, cybersecurity, and unified communications. It delivers these through direct enterprise sales backed by managed services and custom-built software (EDMS, Cash Centre Management) layered on top of multi-vendor technology from global OEMs.
Product overview
MFI Group is a pan-African technology solutions provider offering a portfolio of four integrated solution lines: Document Imaging Solutions (hardware, managed document services, EDMS, and hybrid workspace tools), Technology Solutions (data centres, ICT infrastructure, unified communications/contact centres, cybersecurity, and digital business applications), Pro Print Solutions (commercial and professional printing spanning software, offset, digital, wide format, signage/industrial, and finishing), and Banking Solutions (cash circulation management, digital payments, POS, and card printing). The offering is a platform of interconnected service lines built on partnerships with global OEM brands (Kyocera, Ricoh, HP, Canon, Cisco, Dell, HPE, IBM, Microsoft, Oracle, SAP, Fortinet, and others), with managed services and custom-built software (EDMS) layered on top to deliver end-to-end managed outcomes rather than a single monolithic product.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 30% initial reduction in output costs
- +2 more outcomes
Companies that use MFI Group
Customer profileNamed customers27 records
Segments7 records
Ideal customer profiles5 records
MFI Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration99 records
Feature4 records
MFI Group partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core.
- RicohcorePrimary technology partner providing production printers, multifunction printers, wide format printers, and production press solutions. Ricoh products include cutsheet printers, continuous feed printers, Pro Z75 B2 Sheet-Fed Inkjet Digital Press, video conferencing solutions, and TotalFlow software suite.
- KyoceracoreKey partner for document imaging solutions including TASKalfa Pro 15000c inkjet production press and multifunction printers. MFI holds Kyocera Black-Belt-Certified Service Partner status.
- CanoncoreTechnology partner providing varioPRINT iX-series inkjet production presses, continuous feed printers, and professional imaging solutions.
- HPcorePartner providing HP Indigo digital presses and industrial printing solutions for professional print applications.
- AWScoreCloud infrastructure partner for hosting and cloud-based solutions delivery.
- CiscocoreNetworking and unified communications partner providing IP telephony, networking equipment, and collaboration solutions.
- MicrosoftcoreTechnology partner for enterprise software, cloud services, and productivity solutions.
- DellcoreHardware partner providing servers, storage, and endpoint solutions.
- Hewlett Packard EnterprisecoreEnterprise hardware partner for servers, storage, and infrastructure solutions.
- IBMcoreTechnology partner for enterprise solutions, data management, and business applications.
- OraclecoreEnterprise software partner for database, cloud, and business applications.
- SAPcoreEnterprise resource planning and business applications partner.
- PaperCutcoreCloud-native print management partner providing PaperCut Hive solution for serverless printing.
- MyQcorePrint management solution partner providing MyQ Roger for flexible hybrid workspace printing with 100% uptime.
- FortinetcoreCybersecurity partner for network security solutions, firewalls, and SOC services.
- ImpervacoreCybersecurity partner for data protection and security analytics solutions.
- Red HatcoreOpen source enterprise software partner for infrastructure and cloud solutions.
- DuplocoreFinishing solutions partner providing digital cutting tables, slitters, cutters, creasers, booklet makers, and binding solutions.
- CRONcoreThermal and UV CTP (computer-to-plate) systems partner for offset printing solutions.
- ColorJetcoreIndustrial printing equipment partner for eco-solvent, solvent, UV printers and digital textile printers.
- ArciscoreSecure document printing software partner providing patented one-step secure printing process.
- Alcatel-Lucent EnterprisecoreEnterprise communications and networking partner.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
MFI Group competitors and assessment
Company assessmentRegional players
- BCX (Business Connexion): Major Southern African ICT systems integrator offering managed services, cloud, and digital transformation. Overlaps with MFI's enterprise IT and managed services business; primarily South African but expanding across the continent.
- Mustek Limited: South African IT hardware distributor and solutions provider offering document imaging, IT infrastructure, and managed services. Comparable to MFI's hardware reselling and document imaging business, though with primary focus on the South African market.
- Inlaks: Pan-African IT solutions provider delivering banking technology, IT infrastructure, and digital transformation services across West and East Africa. Strongly comparable to MFI's banking solutions (POS, card printing, cash handling) and enterprise IT business.
- Pinnacle Africa: Pan-African IT distribution and solutions company distributing enterprise hardware, software, and document solutions. Comparable to MFI's distribution model and enterprise IT portfolio across African markets.
Broad incumbents
- Dimension Data / NTT Data: Global IT services and integration giant with deep African operations, providing cloud, networking, cybersecurity, and managed services. Competes with MFI's technology solutions portfolio across enterprise and government segments in Africa.
- Xerox: Global document technology leader in MFPs, production print, and managed document services. Directly comparable to MFI's document imaging and managed services business; Xerox also operates across Africa through partners, competing for the same enterprise and government print contracts.
- Ricoh (Africa operations): Global OEM and a key MFI partner, also sells directly and via alternative distributors across Africa. Overlaps with MFI's entire document imaging, production print, and managed services portfolio; represents both a partner and a competitive threat.
Direct peers
- Liquid Intelligent Technologies: Pan-African technology solutions provider spanning connectivity, cloud, and cybersecurity across multiple African countries. Comparable to MFI's IT infrastructure, cybersecurity, and managed services portfolio, serving the same enterprise and government buyer base across Africa.
- Lexmark: Enterprise print and MPS competitor with strong managed services focus. Comparable to MFI's Kyocera/Ricoh-led document imaging business, particularly in regulated enterprise and government verticals across emerging markets.
- Konica Minolta: Direct competitor in MFPs, production print, and managed document services. Comparable to MFI's core document imaging line and increasingly competing for the same managed services deals in Africa and EMEA via partner channels.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MFI Group social profiles
Digital presenceMFI Group compliance and trust
Trust signalCompliance2 records
MFI Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
MFI Group leadership team
Management profileNumber of profiles
MFI Group subsidiaries and ownership
Company hierarchySubsidiaries13 records
MFI Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MFI Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MFI Group
What does MFI Group do?
MFI Group is a pan-African technology solutions integrator that sells and services document imaging hardware, professional printing equipment, banking cash-handling hardware, IT infrastructure, cybersecurity, and unified communications. It delivers these through direct enterprise sales backed by managed services and custom-built software (EDMS, Cash Centre Management) layered on top of multi-vendor technology from global OEMs.
Is MFI Group a public or private company?
MFI Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MFI Group founded?
MFI Group was founded in 1984. It employs 1,001 to 5,000 people.
Where is MFI Group based?
MFI Group is headquartered in Nairobi, Kenya, in the Africa region.
How does MFI Group make money?
Five revenue lines are on record. Hardware Sales are the primary driver. The others are managed Services, professional Services, software and Licensing and consumables.
Who are MFI Group's main competitors?
Regional players on record are BCX (Business Connexion), Mustek Limited, Inlaks and Pinnacle Africa. Broad incumbents are Dimension Data / NTT Data, Xerox and Ricoh (Africa operations). Direct peers are Liquid Intelligent Technologies, Lexmark and Konica Minolta.
Does MFI Group have an API?
No public API is recorded for MFI Group.
What industry is MFI Group in?
MFI Group's product category is Enterprise Document and Technology Solutions. Its primary akta.pro industry code is HDACAEAE, Multifunction Printers (Print/Scan/Copy/Fax), with a secondary code of IMAIAMAJ, Supply Chain & Warehouse Automation (Smart Logistics). Its NAICS code is 3341 and its SIC code is 3555.