Pontchartrain Convention and Civic Center

What Pontchartrain Convention and Civic Center does

The Pontchartrain Convention and Civic Center is a public, government-owned multi-purpose event venue located at 4545 Williams Blvd in Kenner, Louisiana, within Jefferson Parish, that has operated continuously since its opening in 1991. The facility accommodates events ranging from 40 to over 4,000 attendees across three halls (Pontchartrain Halls A, B, and C), six meeting rooms, the Lakeview room, and a lobby area, supported by approximately 1,400 parking spaces across three lots including a 300,000 square-foot West lot with RV hook-ups. Its core business is renting physical event space for concerts, family shows, sporting events, graduations, corporate meetings, trade shows, conferences, weddings, and private functions, with the venue hosting 200+ events per year.

The venue generates revenue across four streams: facility rental, ticket sales commissions processed through an exclusive Ticketmaster integration (online, phone, IVR, and nationwide outlets), exclusive food and beverage services provided by Messina's Catering, and an advertising/sponsorship program including static panels, LED video boards, and flat-screen placements. It serves four primary customer segments — event organizers and planners, entertainment and sports promoters, schools and educational institutions, and athletic organizations — with named recurring relationships across Jefferson Parish high schools, LHSAA state championships, and touring entertainment brands. The venue's underlying technology stack is conventional for the industry: a 3D virtual tour for remote facility evaluation, Ticketmaster's ticketing platform, and a website with event calendar and newsletter signup; there is no proprietary software platform, app, or AI/ML capability.

The facility is operated by ASM Global (formed in October 2019 from the merger of AEG Facilities and SMG), which subsequently united with Legends to form Legends Global — a venue management platform spanning five continents and more than 300 venues. The Pontchartrain Center is positioned within the Laketown entertainment district alongside the adjacent Treasure Chest Casino and Hilton Garden Inn, with presenting sponsorship from Coca-Cola and tourism partnerships with Visit Jefferson Parish and Visit Kenner. As of mid-2026, the venue has been announced as the new home of the Laketown Squadron, the NBA G League affiliate of the New Orleans Pelicans, providing a recurring anchor sports tenant.

Name

Pontchartrain Convention and Civic Center

Legal name

Pontchartrain Convention and Civic Center

Website

https://pontchartraincenter.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Short description

The Pontchartrain Convention and Civic Center is a government-owned multi-purpose event venue in Kenner, Louisiana, operating since 1991 and managed by Legends Global (formerly ASM Global). It hosts 200+ events annually for 40 to 4,000+ attendees, serving event organizers, entertainment promoters, schools, and athletic organizations with venue rental, Ticketmaster ticketing, and exclusive catering.

Ownership category

akta.pro rank

Product category

Convention and Event Venue Services

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Performing Arts, Spectator Sports, and Related Industries (711), Arts, Entertainment, and Recreation (71)

SIC

Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Convention & Exhibition Centers (Public Convention Centers, Civic Centers) (THAHAAAA)

akta.pro secondary industries

Multipurpose Event Center Operations (Civic Centers, Community Event Complexes) (MPAGALAE), Government & Municipal Event Venues (THAHAAAE), Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues) (MPAGALAC), Sports & Arena Event Venues (Stadiums, Arenas) (THAHAAAF)

Keywords

• Event venue rental
• Convention center services
• Live event hosting
• Catering and concessions
• Ticketing services

Headquarters

HQ city

Kenner

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Event Venue Rental: The center generates revenue by renting its facilities for various events including concerts, sporting events, graduations, corporate meetings, trade shows, and private functions. The venue accommodates events for 40 to 4,000 attendees with flexible seating configurations.
2. Ticket Sales Commission: Revenue generated through Ticketmaster ticketing system for events held at the venue, including box office sales, phone sales, and online ticket purchases through Ticketmaster outlets.
3. Food and Beverage Services: Messina's Catering provides exclusive catering and concessions for all events, including breakfasts, buffets, plated meals, receptions, and concession items. The venue operates as exclusive caterer and concessionaire.
4. Sponsorship and Advertising: The center offers advertising programs including static panels (exterior and interior), digital displays (LED video board, flat screen TVs), and interactive marketing opportunities reaching decision makers, meeting planners, and patrons attending 200+ annual events.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Pontchartrain Convention and Civic Center is a multi-purpose event venue in Kenner, Louisiana that rents flexible event spaces accommodating 40 to 4,000+ attendees for concerts, family shows, sporting events, corporate meetings, trade shows, conventions, graduations, and private functions. The venue is operated by ASM Global (Legends Global), offers exclusive in-house catering through Messina's Catering, and sells event tickets through an on-site box office and Ticketmaster's online, phone, and nationwide outlet network. Operating since 1991, the venue has hosted 200+ events annually and serves as a regional civic and entertainment hub in the New Orleans metropolitan area.

Product overview

The Pontchartrain Convention and Civic Center is a multi-purpose event venue located in Kenner, Louisiana, offering a comprehensive suite of event hosting services. The venue operates as a single unified facility providing event space rental for 40 to 4,000+ attendees, ticketing services through Ticketmaster integration, and exclusive catering through Messina's Catering. The center features flexible spaces including Halls A, B, and C, six meeting rooms, the Lakeview room, and lobby areas, supported by on-site box office services and complimentary parking. Operating since 1991, the venue hosts concerts, family shows, sporting events, conventions, trade shows, corporate meetings, and special events.

Differentiator

Problem solved

Functional benefit

Products and services

• Event Venue Rental and Booking Full-facility venue rental for events accommodating 40 to 4,000+ attendees. Includes Pontchartrain Halls A, B, and C, six meeting rooms (1-6), the Lakeview room, and lobby areas for conventions, trade shows, corporate meetings, and private functions.
• Concerts and Family Show Hosting Hosted live concerts and family entertainment shows. Audience ticket purchases range from one-day to weekend passes (e.g., New Orleans Comic Con, K-POP Warriors Live).
• Sporting Event Hosting Hosting of sporting events including high school athletic championships, AAU tournaments, professional boxing (Team Boxing League), and MMA (Bayou Fighting Championship).
• Catering Services (Messina's Catering) Exclusive in-house catering and concession services for all events, including breakfasts, break items, boxed lunches, buffets, plated meals, receptions, and concession items. Operated by Messina's Catering, with 60+ years of local restaurant and catering experience.
• Box Office and Ticketing Services On-site box office for ticket sales, will-call pickup, and event entry management, operating Monday-Friday 9:00 AM–1:00 PM and 2:00 PM–4:00 PM, integrated with Ticketmaster's online, phone, and nationwide outlet network.
• 3D Virtual Tour Online interactive 3D virtual tour allowing potential customers to remotely explore the venue's lobby, meeting rooms, event halls, and indoor arena from multiple angles before booking.
• Parking Services Three parking lots with approximately 1,400 total parking spaces (including 942 in the West lot), 20 RV hook-ups, and electrical/water hook-ups. Parking is complimentary to event attendees.
• Sponsorship and Advertising Programs Advertising and sponsorship packages including static panels (exterior and interior), digital displays (LED video board, flat screen TVs), and presenting-sponsor opportunities targeting event attendees, meeting planners, and decision makers across 200+ annual events.

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• ASM GlobalcoreStrategic or Co-development Partner · 1 October 2019ASM Global was formed from the merger of AEG Facilities and SMG in October 2019, managing the Pontchartrain Center as part of their portfolio of over 300 prestigious venues across five continents. ASM Global provides venue management, operations, and marketing services.
• Legends GlobalcoreStrategic or Co-development PartnerLegends and ASM Global united to create a premier venue management partner with expertise spanning the entire lifecycle of venues and events. Legends brings unrivaled suite of premium services to the Pontchartrain Center with a network of 450 venues hosting 20K events and 165M guests annually.
• TicketmastercoreTechnology or IntegrationExclusive ticketing partner for the Pontchartrain Convention & Civic Center. Provides online ticketing platform, phone sales (1-800-745-3000), and nationwide outlet network for event ticket distribution.
• Messina's CateringcoreImplementation/ SI/ Consulting PartnerExclusive provider of food and beverage services for all events at the Pontchartrain Center. The Messina Family has over 60 years of successful restaurant and catering operations in the local area. Provides breakfasts, buffets, plated meals, receptions, and concessions.
• Coca-ColamajorGTM or Marketing PartnerPresenting sponsor for major events including FIFA World Cup Trophy Tour. Featured sponsor with logo presence on website and venue. Coca-Cola provides sampling stations and interactive activations at events.
• Visit Jefferson ParishminorGTM or Marketing PartnerOfficial tourism partner and sponsor. Promotes the Pontchartrain Center as a destination venue within Jefferson Parish tourism marketing efforts.
• Visit KennerminorGTM or Marketing PartnerOfficial city tourism partner promoting Kenner attractions including the Pontchartrain Center as part of visitor destination information.
• Hilton Garden InnminorOthersAdjacent hotel property located near the Pontchartrain Center, providing accommodation options for event attendees and out-of-town visitors. Part of the Laketown area development.
• Treasure Chest CasinominorOthersAdjacent casino property located across from the Pontchartrain Center, creating a combined entertainment district in the Laketown area of Kenner.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Cajundome: Multi-purpose arena and convention facility in Lafayette, Louisiana, hosting concerts, family shows, sporting events, and conventions. Similar Louisiana-based multi-purpose civic venue role to Pontchartrain Center with comparable concert/sport/convention mix.
• Mississippi Coast Coliseum: Multi-purpose arena and convention center in Biloxi, Mississippi, hosting concerts, family shows, sporting events, and conventions on the Gulf Coast. Highly comparable Gulf Coast mid-size civic venue with similar seat capacity and event mix to Pontchartrain Center.
• New Orleans Ernest N. Morial Convention Center: Major convention facility in New Orleans hosting trade shows, conventions, and large-scale events. Operates in the same metro market as Pontchartrain Center, vying for the same convention and trade show RFPs while offering substantially larger exhibit halls.
• Von Braun Center: Multi-purpose civic center complex in Huntsville, Alabama, hosting conventions, concerts, sporting events, and trade shows. Closely comparable mid-size civic/convention center in a similar mid-tier Southeast market.
• Pensacola Bay Center: Multi-purpose arena in Pensacola, Florida, hosting concerts, family shows, sporting events, and conventions. Highly comparable Gulf Coast mid-size civic venue operating with similar event verticals and capacity band as Pontchartrain Center.
• Raising Cane's River Center: Multi-purpose convention and event venue in Baton Rouge, Louisiana, hosting concerts, family shows, conventions, and sporting events. Closest comparable mid-size multi-purpose venue in the Louisiana market with similar convention, concert, and event hosting profile to Pontchartrain Center.
• Brookshire Grocery Arena: Multi-purpose arena in Bossier City, Louisiana, hosting concerts, sporting events, family shows, and conventions. Similar mid-size Louisiana venue serving the same regional touring circuit that feeds Pontchartrain Center.
• Mobile Convention Center: Convention and event facility in Mobile, Alabama, hosting conventions, trade shows, corporate meetings, and social events. Comparable mid-size convention venue in a nearby Gulf Coast market with overlapping event profile to Pontchartrain Center.

Emerging players

• Saenger Theatre: Historic theater in New Orleans hosting Broadway tours, concerts, comedy, and performing arts. Operates in the same metro market with overlapping concert/performing arts programming but serves a smaller, theater-format niche vs. Pontchartrain's arena/convention core.

Regional players

• Smoothie King Center: Approximately 18,000-seat major arena in New Orleans hosting NBA Pelicans games, headline concerts, and large-scale events. Operates in the same metro market as Pontchartrain Center but at the larger end of the spectrum, drawing events Pontchartrain cannot host.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/pontcenter
• Facebookfacebook.com/PontchartrainConventionCenter
• Instagraminstagram.com/pontchartrain_center
• Pinterestpinterest.com/pontcharctr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pontchartrain Convention and Civic Center