Precision Bridge

What Precision Bridge does

Precision Bridge (legal entity: Service Management Integrations Limited) is a UK-based, privately held software vendor founded in 2015 that provides an on-premise data migration, archiving, replication, and synchronization platform for Service Management systems. The platform targets enterprises and system integrators running ITSM, CSM, CRM, HR, PPM, GRC, and DevOps workloads across more than 15 vendor platforms including ServiceNow, BMC Remedy, Cherwell, Ivanti, Jira, Salesforce, RSA Archer, HP Service Management, SAP, and Oracle. Its technical core combines pre-built migration templates, a wizard-driven auto-mapping engine with a formula editor for complex transformations, configurable multi-threading, real-time execution monitoring, and a Rapid Adaptor Builder for bespoke connectors — all designed to operate without scripting or coding inside customer-controlled environments. Precision Bridge claims 150+ completed enterprise projects, 100+ terabytes of data migrated, and a 100% success rate.

The company runs a partner-led enterprise go-to-market: global system integrators (Capgemini under a 2025 global agreement, CGI, T-Systems, Kanchi Technologies 2i, agineo, ANB Technologies, Avante, HadronGBS) deploy the product within customer migration, archiving, and replication engagements, complemented by direct enterprise sales via 'Request a Demo' and 'Contact Us' CTAs. Pricing is undisclosed and quote-based, with on-premise software licensed to enterprises; revenue is recognized through software licenses/subscriptions (annual billing cadence implied). In January 2026, founder Mark Herring stepped back from day-to-day operations for health reasons and James Warriner assumed the CEO role; the company launched its flagship V10 release in May/June 2026 and reported over 50% revenue growth in 2024. Operating geographies span the UK, DACH, the Middle East (notably Saudi Arabia), and North America, with a small team of approximately 9 employees based at 207 Regent Street, London.

Name

Precision Bridge

Legal name

Service Management Integrations Limited

Website

https://precisionbridge.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Precision Bridge is a London-based, on-premise data migration, archiving, replication, and synchronization platform for enterprise Service Management systems (ITSM, CSM, CRM, HR, GRC, DevOps), sold primarily through global system integrators and ITSM consultancies to organizations undergoing ITSM platform transformations.

Ownership category

akta.pro rank

Product category

Enterprise Data Migration Software

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Migration & Replication Tools (HDABAEAN)

akta.pro secondary industry

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)

Keywords

• Data migration software
• ITSM platform migration
• Enterprise data archiving
• Service management automation
• Cross-platform data replication

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Precision Bridge is an on-premise software solution sold as licenses to enterprise customers. The company has released multiple versions (V8, V8.2, V8.3, V10) indicating an ongoing product development cycle. No specific pricing is publicly disclosed.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Precision Bridge provides an on-premise data migration and management platform that automates the movement, archiving, replication, and synchronization of data across enterprise Service Management platforms including ITSM, CSM, CRM, HR, PPM, GRC, and DevOps systems. The software supports cross-platform migrations between vendors such as ServiceNow, BMC Remedy, Cherwell, Ivanti, Jira, SAP, Oracle, and Salesforce, and is configured through a no-coding wizard interface with pre-built templates, automatic field mapping, real-time execution monitoring, and a formula-based transformation engine.

Differentiator

Problem solved

Functional benefit

Products and services

• Precision Bridge On-premise enterprise data migration and management platform that automates the movement, archiving, replication, and synchronization of data across Service Management platforms including ITSM, CSM, CRM, HR, PPM, GRC, and DevOps systems. Built for large enterprises and their system integrators, the platform combines pre-built migration templates, automatic field mapping, real-time execution monitoring, and a formula-based transformation engine to handle complex migrations, attachments, and record relationships without scripting or coding.

Quantifiable outcome

• 100% project success rate across 150+ enterprise migrations
• +9 more outcomes

Named customers22 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature14 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CapgeminicoreImplementation/ SI/ Consulting Partner · 1 April 2025Global partnership agreement signed in April 2025 formalizing a relationship that began in 2018. Precision Bridge has been working with Capgemini supporting both internal and client programmes across Europe and the United States. The partnership covers complex migration, archiving, and data replication projects, with plans to deepen collaboration and expand use of Precision Bridge solutions within Capgemini's global delivery framework.
• AvantecoreChannel Partner/ Reseller/ DistributorPremier Ivanti Partner and ITSM/ESM leader since 1999. Avante delivers Precision Bridge solutions for streamlining data migration, archiving, and synchronization across Ivanti, Cherwell, and other platforms to enable faster transitions, stronger compliance, and smarter service management transformation.
• HadronGBSminorImplementation/ SI/ Consulting PartnerGlobal business solutions provider specializing in ITSM, HRSD, IRM, DevOps, ITOM, and custom applications. Delivers ESM services and enhanced governance using ServiceNow and Precision Bridge solutions.
• agineocoreImplementation/ SI/ Consulting PartnerLargest ServiceNow Elite Partner in the German-speaking area with over 30 years of experience in digitalization of business processes. Specializes in Enterprise Service Management (ESM) and helps automate and optimize IT and management processes using ServiceNow solutions. Delivered complex cloud-to-on-premise migration 70% faster using Precision Bridge.
• Kanchi Technologies 2i (KT2i)coreImplementation/ SI/ Consulting PartnerGlobal IT and engineering consulting firm that has completed multiple successful migrations using Precision Bridge, including Cherwell to Ivanti Neurons and BMC Remedyforce to Ivanti Neurons migrations for enterprise clients.
• ANB TechnologiescoreImplementation/ SI/ Consulting PartnerAtlassian Platinum Solution Partner that used Precision Bridge to migrate 700,000+ tickets and cases from Salesforce to Jira Service Management for an enterprise customer. Has delivered multiple successful projects using the solution and established Precision Bridge as a key part of their migration toolkit.
• T-Systems InternationalcoreImplementation/ SI/ Consulting PartnerOne of Europe's leading IT managed service providers using ServiceNow ITSM. Has run continuous ServiceNow data archiving with Precision Bridge for over 5 years, processing millions of records daily across 350 tables.
• CGIcoreImplementation/ SI/ Consulting PartnerGlobal IT consulting firm that migrated over 150 managed services customers from Remedy ITSM to ServiceNow using Precision Bridge. Praised the tool for saving immense time on complex catalog and CMDB migration.

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Workato: Integration and automation platform connecting enterprise applications including ITSM tools. Comparable on cross-platform data movement and automation, though broader workflow-automation focused.
• SnapLogic: Integration platform with adaptor/connector framework for application and data integration. Intersects with Precision Bridge on connector-based data integration across enterprise systems.
• Celigo: iPaaS provider with pre-built integration templates across enterprise SaaS apps. Overlaps on connector/adaptor-driven integration between systems like ServiceNow, Salesforce, and Jira.

Broad incumbents

• Informatica: Large data integration and management vendor offering data migration and integration as part of a broad platform. Overlaps on data migration/integration capability but is a diversified incumbent, not an ITSM-migration specialist.
• Fivetran: Automated data replication/ELT vendor with pre-built connectors. Comparable on connector-based replication and sync, though focused on analytics data pipelines rather than ITSM/GRC platform migration.
• Talend (Qlik): Established data integration and ETL/ELT platform. Shares the data movement/transformation category with Precision Bridge but targets general enterprise data pipelines rather than service-management migrations.
• MuleSoft (Salesforce): Enterprise integration and API platform with broad connectivity. Overlaps on integration/data connectivity but is a large incumbent bundled within Salesforce, not a migration specialist.

Regional players

• Unifii: UK-based ServiceNow Elite partner delivering ITSM implementations and data migration. Comparable in the ServiceNow/ITSM transformation space and same UK geography, though services-led rather than a productized migration tool.

Direct peers

• Syniti: Enterprise data migration and management software specialist (heavily SAP-focused). Directly comparable as a dedicated, high-assurance large-scale data migration platform sold to enterprises via SI partners.
• Perspectium (Cloudflare/PerformanceG2): Specializes in ServiceNow data integration, replication, synchronization, and archiving. Directly overlaps with Precision Bridge's core ITSM migration/replication/archiving use cases and enterprise ServiceNow buyer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/itsm-bridge
• Xx.com/PrecisionBridge
• Facebookfacebook.com/precisionbridge

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Precision Bridge