Memphis Health Center

What Memphis Health Center does

Memphis Health Center is a Federally Qualified Health Center (designated 1972, operating since 1970) providing comprehensive primary and preventive care to underserved populations across Shelby and Fayette counties in Tennessee. The organization operates six fixed service sites, a mobile health clinic, and three dedicated homeless-service locations, with a workforce of 101-250 employees. Its service portfolio spans adult and pediatric primary care, behavioral health, dental, pharmacy, maternal and reproductive health (delivered in partnership with A Step Ahead Foundation), healthcare enrollment assistance, and HIV care, supported by NCQA Patient-Centered Medical Home recognition and telehealth delivery through the Healow portal on the eClinicalWorks EHR platform.

The revenue model is characteristic of an FQHC: a blended stack combining TennCare (Tennessee Medicaid), Medicare, and commercial insurance reimbursements at cost-based rates, sliding-fee payments from uninsured patients, drug-purchase spread from the federal 340B program, charitable donations, and direct federal grants from the Health Resources and Services Administration (HRSA) under Section 330. Federal Tort Claims Act deemed status provides malpractice liability coverage. The center serves as a critical safety-net provider in a market with significant unmet healthcare demand, and its payer mix reflects the demographic profile of its patient base rather than a commercial customer-acquisition strategy.

Name

Memphis Health Center

Legal name

Memphis Health Center, Inc.

Website

https://memphishealthcenter.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Memphis Health Center is a Federally Qualified Health Center operating since 1970, delivering primary, preventive, behavioral, and pharmacy care across six sites, a mobile clinic, and homeless-service locations in Shelby and Fayette counties, Tennessee, to underserved populations funded through Medicaid, Medicare, 340B, and HRSA grants.

Ownership category

akta.pro rank

Product category

Community Health Services (Federally Qualified Health Center)

NAICS

Offices of Physicians (62111), Outpatient Care Centers (6214), Other Outpatient Care Centers (62149), Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Medical Laboratories (8071)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Retail & Walk-In Primary Care Clinics (HLAFAGAC), School-Based & Community Women’s/Children’s Health Clinics (HLAFAJAO)

Keywords

• Community health services
• Federally qualified health center
• Primary care services
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Reimbursements: Revenue from TennCare (Medicaid), Medicare, and most commercial health insurance plans, generated through clinical services across adult medicine, pediatrics, OB/GYN, dental, vision, behavioral health, and pharmacy.
2. Sliding Fee Discount Program (Self-Pay): Fee-for-service revenue from uninsured and underinsured patients, with office visit fees scaled based on household income and family size. Patients with high deductibles or co-pays may apply.
3. 340B Drug Program Spread: Revenue spread from dispensing medications purchased at 340B-discounted prices through the onsite Crump pharmacy, a federal drug pricing program exclusive to safety-net providers.
4. Charitable Donations: Donation-based revenue stream from community supporters, with a dedicated Donate CTA on the homepage.
5. Federal HRSA Health Center Program Grants: Federal funding received as an FQHC grantee under 42 U.S.C. 254b, supporting operations for medically underserved populations. Also includes Ryan White Part A & MAI funding for HIV/AIDS care.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels6 records

Core offering

Memphis Health Center is a Federally Qualified Health Center that provides integrated primary medical care, pediatric and adolescent care, obstetrics/gynecology, oral health, behavioral health, podiatry, vision, laboratory, mammography/radiology, and on-site pharmacy services across multiple sites in Shelby and Fayette counties, Tennessee. It supplements clinical care with a Sliding Fee Discount Program, Healthcare for the Homeless services, Ryan White HIV/AIDS care, 340B discounted prescriptions, MHC Cares community outreach, and enrollment assistance for uninsured and underinsured patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medicine
• Pediatric and Adolescent Care
• Obstetrics and Gynecology
• Laboratory Services
• Mammography and Radiology
• Behavioral Health
• HIV Care and Prevention (Ryan White Part A & MAI)
• Pharmacy (Onsite Crump Pharmacy)
• Oral Health (Dental)
• Podiatry
• Vision Services
• School and Sports Physicals
• Social Support and Enabling Services
• COVID-19 Services
• Mobile Health Clinic

Quantifiable outcome

• Recognized as Patient-Centered Medical Home by NCQA
• +2 more outcomes

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered minor / supplementary, core / strategic and flagship / essential.

• A Step Ahead Foundationminor / supplementaryStrategic or Co-development PartnerPartnership to provide MHC patients with free, long-term reversible birth control methods. A Step Ahead's mission complements MHC's family planning services, expanding access to effective contraception for underserved women to improve educational, career, and pregnancy outcomes.
• The Salvation Army (Adult Rehabilitation Center)core / strategicStrategic or Co-development PartnerHosts MHC service site at Salvation Army Adult Rehabilitation Center facility and receives medication delivery services for residents as part of MHC's #MHCCares community outreach. The Salvation Army's homeless/rehab population aligns with MHC's Healthcare for the Homeless mission.
• Salvation Army Rehab Center (Medication Delivery Program)core / strategicGTM or Marketing PartnerMHC delivers prescription medications to patients at the Salvation Army Adult Rehabilitation Center as part of its community outreach, extending pharmacy services to residents at the partner site.
• Tennessee Breast and Cervical Cancer Screening Program (TBCSP)core / strategicStrategic or Co-development PartnerState program partnership that provides cancer screening and education services to uninsured and underinsured women. Eligible women may receive free mammograms and Pap tests through MHC's participation in the program.
• 340B Drug Pricing Program (HRSA)flagship / essentialTechnology or IntegrationFederal drug pricing program available to FQHCs that allows MHC to offer patients discounted prescriptions through its onsite pharmacy at the Crump location. The 340B program provides significant cost advantages on outpatient drugs.
• Ryan White Part A & MAI Program (HRSA/HAB)core / strategicStrategic or Co-development PartnerFederal Ryan White HIV/AIDS Program funding that enables MHC to provide medical care, confidential counseling, community and social service resources to uninsured persons infected with HIV/AIDS.
• Health Insurance Marketplace (via Certified Application Counselors)core / strategicImplementation/ SI/ Consulting PartnerMHC's outreach team employs Certified Application Counselors who work closely with community partners to help consumers understand, apply for, and enroll in health coverage through the federal/state Marketplace.
• TENNCare (Tennessee Medicaid)flagship / essentialChannel Partner/ Reseller/ DistributorMHC is a TENNCare provider and assists patients with TENNCare re-verification services. As one of the major insurance plans accepted, TENNCare (Tennessee's Medicaid program) is a key revenue and access channel for MHC's patient population.
• eClinicalWorks / healow Patient Portalcore / strategicTechnology or IntegrationEHR and patient portal technology partner powering MHC's digital patient engagement platform. Patients can manage appointments and access records 24/7 via health.healow.com/memphishc.
• Homeless Service Agencies (Shelby & Fayette Counties)core / strategicImplementation/ SI/ Consulting PartnerNetwork of approved/identified homeless-serving agencies that provide documentation confirming homeless status for patients enrolling in MHC's Healthcare for the Homeless program. Required for service eligibility.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Christ Community Health Services: Federally Qualified Health Center serving the Memphis metro with multiple sites providing medical, dental, behavioral health, and pharmacy services to underserved populations — directly comparable in scope, geography, and patient demographic to Memphis Health Center.
• Cherokee Health Systems: Large Tennessee-based Federally Qualified Health Center with integrated medical, dental, behavioral health, and pharmacy services across East and Middle Tennessee. Comparable in FQHC operating model, integrated care delivery, and focus on medically underserved populations, though operating in different Tennessee regions.
• Neighborhood Health: Federally Qualified Health Center serving Middle Tennessee (Nashville) with primary care, dental, behavioral health, and pharmacy services for uninsured and underinsured populations — comparable FQHC model, payer mix, and service scope as Memphis Health Center.
• Chase Brexton Health Care: Mid-Atlantic FQHC with multiple sites delivering integrated primary care, behavioral health, dental, and pharmacy services, including substantial HIV care. Comparable in scale, integrated care model, and mission focus on underserved populations.
• Sun River Health: Large Federally Qualified Health Center operating 40+ sites across New York State providing primary care, dental, behavioral health, and pharmacy under an integrated delivery model. Comparable in FQHC economics, multi-site footprint, and integrated service scope.
• Whitman-Walker Health: Federally Qualified Health Center in Washington, D.C. with strong HIV/AIDS and LGBTQ+ care focus plus integrated primary care, behavioral health, and pharmacy. Comparable in HIV specialty care (Ryan White funded) and mission-driven FQHC model serving vulnerable populations.
• Health Care for the Homeless: Baltimore-based FQHC specializing in healthcare for homeless individuals, with integrated medical, dental, behavioral, and case management services. Highly comparable in homeless-centered service sites, enabling services, and federally funded safety-net operating model.
• HealthSource of Ohio: Multi-site Federally Qualified Health Center in Ohio offering primary care, dental, behavioral health, and pharmacy with a strong sliding-fee program. Comparable in FQHC scale, integrated services, and patient demographic.

Broad incumbents

• Regional One Health: Memphis-area safety-net hospital system providing inpatient, outpatient, and specialty services, including significant primary care for underserved populations. Broader incumbent serving an overlapping patient demographic in the same Memphis market, with hospital-based rather than FQHC economics.
• Methodist Le Bonheur Healthcare: Major Memphis-area hospital system with extensive outpatient and primary care footprint. Operates as a broader incumbent in the same Memphis healthcare market, providing overlapping primary care and specialty services to a partially overlapping population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MemphisHC
• Facebookfacebook.com/MHC360
• LinkedInlinkedin.com/company/memphis-health-center
• Instagraminstagram.com/memphishealthcenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memphis Health Center