CARETEQ

What CARETEQ does

CARETEQ Limited (ASX: CTQ) is an Australian clinical healthtech company that operates a portfolio of medication management and clinical governance solutions, headquartered in Melbourne. The company's core operating products are HMR Referrals, a SaaS platform that matches general practitioners with Accredited Pharmacists to conduct Home Medication Reviews (HMRs), and Ward Medication Management, which runs the largest medication management database in Australia and provides Residential Medication Management Reviews to more than 374 aged care facilities. The company previously operated SOFIHUB, an adaptive care technology suite (including the eazense radar-based fall detection system), but divested this business in August 2024, narrowing its strategic focus to clinical medication management services for healthcare providers and aged care operators in Australia.

The company generates revenue primarily through recurring subscription and service fees under annual enterprise contracts with aged care facilities, GPs, and pharmacists, with quote-based B2B pricing. Distribution combines direct enterprise sales with strategic channel partners such as Aidacare, National Seniors Australia, and Medic Alert. CARETEQ listed on the ASX in January 2022, having previously raised AUD 4M in a July 2021 pre-IPO convertible note round, and has continued to restructure its portfolio, including the formation and subsequent April 2026 divestment of the Embedded Health Solutions joint venture with Mederev Pty Ltd.

FY25 (period ended 30 June 2025) preliminary results reported revenue up 5.4% and Group EBITDA up 171% from continuing operations, with a maiden EBITDA profit achieved ahead of target in 1H FY25. The company is led by Managing Director and CEO Peter Scala, with Executive Chairman Mark Simari (former co-founder and CEO of Paragon Care). The current operations are small-scale (11-50 employees) and concentrated in the Australian aged care and primary care verticals, where HMRs address documented medication-related harm metrics in elderly populations.

Name

CARETEQ

Legal name

CARETEQ Limited

Website

https://careteq.com.au

Company type

Public

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

CARETEQ Limited (ASX: CTQ) is an Australian clinical healthtech company that operates medication management SaaS platforms, including HMR Referrals (matching GPs with Accredited Pharmacists for Home Medication Reviews) and Ward Medication Management (the largest medication management database in Australia, serving over 374 aged care facilities).

Ownership category

akta.pro rank

Product category

Medication Management Software

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120), All Other Outpatient Care Centers (621498)

SIC

Services-Home Health Care Services (8082), Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK)

akta.pro secondary industries

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

Keywords

• Medication management software
• Home medication reviews
• Clinical governance platform
• Assistive living technology
• Aged care software

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. HMR Referrals Platform Revenue: SaaS platform fees from connecting GPs with Accredited Pharmacists for Home Medication Reviews. The platform improves clinical outcomes while increasing clinic revenue.
2. SOFIHUB Technology Solutions: Subscription and device sales for assistive living technology including sensors, monitoring systems, and adaptive care technology for aged care facilities and in-home care.
3. Ward Medication Management: Revenue from medication management services to residential aged care facilities. Ward is the largest medication management database in Australia with contracts covering over 374 aged care facilities.
4. Strategic Partnership Services: Revenue generated through strategic partnerships including distribution agreements and exclusive reseller arrangements for medication management and assistive living technology solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CARETEQ is an Australian clinical healthtech company that provides medication management software and assistive living technology solutions to healthcare providers and aged care facilities. Its core products include the HMR Referrals SaaS platform, which connects GPs with Accredited Pharmacists to deliver Home Medication Reviews, and the Ward Medication Management database, the largest medication management database in Australia serving over 374 aged care facilities.

Product overview

CARETEQ is a clinical healthtech company offering a portfolio of medication management and assistive living technology solutions. The core products include HMR Referrals (a SaaS platform connecting GPs with pharmacists for Home Medication Reviews) and SOFIHUB (adaptive care technology with intelligent sensors for independent living). Supporting products include eazense (radar-based fall detection), Ward Medication Management (acquired medication database serving aged care facilities), and Embedded Health Solutions (divested JV). The company has divested its SOFIHUB business and EHS subsidiary, signalling a strategic focus on medication management services.

Differentiator

Problem solved

Functional benefit

Brands

• HMR Referrals: SaaS platform that matches GPs with Accredited Pharmacists to provide continuity of care and improve clinical outcomes for patients by conducting Home Medication Reviews (HMRs)
• SOFIHUB

Quantifiable outcome

• 1 in 2 people aged 65+ taking 5+ medications
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, strategic and minor.

• Nationwide Investments Holdings Pty LtdcoreStrategic or Co-development Partner · 13 February 2026Binding sale agreement to divest fully owned subsidiary Embedded Health Solutions (EHS) to Nationwide Investments Holdings Pty Ltd.
• Medic AlertstrategicStrategic or Co-development Partner · 3 March 2025Strategic partnership between MedicAlert Foundation and CARETEQ to enhance medication safety for Australians through combined solutions.
• Directed Technologies GroupminorStrategic or Co-development Partner · 5 August 2024Divestment of Sofihub business to Directed Technologies Group for approximately $0.58 million in cash plus transferring staff entitlements.
• National Seniors AustraliacoreGTM or Marketing Partner · 15 June 2023Exclusive partnership to market CARETEQ's innovative solutions to National Seniors Australia's extensive member network across Australia.
• Mederev Pty LtdcoreStrategic or Co-development Partner · 5 April 2023Formation of joint venture entity called Embedded Health Solutions with Mederev Pty Ltd to significantly enhance the operations and profitability of the Group.
• StrongRoom AIstrategicTechnology or Integration · 15 August 2022Exclusive reseller agreement with StrongRoom AI, a leading drug management solutions provider, to expand CARETEQ's Assistive Living Technology offering for aged and disability care.
• LinQ GroupstrategicStrategic or Co-development Partner · 6 May 2022Collaboration agreement with LinQ Corporate Pty Ltd, part of the LinQ Group (an established investment banking and corporate advisory group), to provide additional resources to fast-track growth and identify new opportunities worldwide.
• RMIT UniversitystrategicStrategic or Co-development Partner · 27 April 2022Research collaboration agreement with RMIT University to develop new assistive living technology solutions to expand CARETEQ's proprietary SOFIHUB platform, providing access to expertise and innovative technologies.
• Ward Medication ManagementcoreStrategic or Co-development Partner · 31 August 2021CARETEQ acquired Ward Medication Management effective 31st August 2021. Ward is the largest medication management database in Australia with contracts to provide Residential Medication Management Reviews to over 374 aged care facilities.
• Raytellingence (Sweden)coreTechnology or Integration · 1 January 2021Exclusive distribution partnership with Swedish company Raytellingence, developers of eazense - a radar-based fall detection monitoring system powered by SOFIHUB technology.
• AidacarestrategicChannel Partner/ Reseller/ Distributor · 29 September 2020Partnership with Aidacare, a specialized equipment and services provider for Aged-Care, Community Care, Disability and Rehabilitation sectors and established NDIS provider.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Telstra Health: Major Australian health-IT provider offering electronic medication management, aged care, and clinical software suites. A large incumbent whose medication management and aged care offerings directly compete with CARETEQ's Ward and HMR products.
• Best Practice Software: Major Australian GP clinical and practice management software vendor (MedicalDirector competitor). Comparable as the upstream EMR/clinical software layer whose GP users are CARETEQ's HMR Referrals customers.
• MedicalDirector: One of Australia's largest GP clinical and practice management software vendors. A broad incumbent whose GP EMR/practice management footprint is the channel through which HMR Referrals reaches prescribing clinicians.
• Alcidion Group: ASX-listed health technology vendor offering clinical decision support, patient flow, and medication-related modules to hospitals. A broader incumbent that competes for the same clinical governance budgets CARETEQ targets.

Direct peers

• StrongRoom AI: Drug management solutions provider for aged and disability care. CARETEQ has an exclusive reseller agreement with StrongRoom AI, making it a direct peer in medication management software for aged care.
• MedAdvisor Solutions: ASX-listed medication management and adherence platform connecting patients and pharmacies. Comparable to CARETEQ's HMR Referrals and Ward offerings in pharmacy-mediated medication review and adherence.

Emerging players

• Coviu: Australian telehealth and remote consultation platform with workflow tools for GPs and allied health. Adjacent to CARETEQ's medication review workflows and shared target customer base.
• Raytellingence: Swedish developer of the eazense radar-based fall detection sensor that CARETEQ exclusively distributed in Australia. A former commercial partner and adjacent assistive-technology peer.
• DoseMe: Precision dosing software focused on therapeutic drug monitoring. Overlaps with CARETEQ's medication management positioning for clinical decision support in pharmacy workflows.

Regional players

• Healthengine: Australian healthcare marketplace and practice management SaaS for GPs. Comparable in serving Australian general practice workflows that CARETEQ's HMR Referrals relies on for referral flow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/careteq-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARETEQ