Microtecs Sistemas e Automação

What Microtecs Sistemas e Automação does

Microtecs Sistemas e Automação is a privately held Brazilian software and automation company that has been developing the Sismotel property management system (PMS) and Smart-IN G2 hardware automation platform for the Brazilian motel segment for 17+ years. The company is headquartered in Vitória, Espírito Santo, and serves motels of small, medium, and large size across 23 Brazilian states, with a stated installed base of 300+ motels and 5,000+ automated suites. Sismotel is the core product: an on-premises PMS covering check-in/checkout, suite management, consumption tracking, fiscal invoicing (NFC-e, SAT, NFS-e), financial management, reservations, loyalty, and analytics, complemented by more than 20 modular add-ons including fiscal, financial, inventory, reservation, payment, BI, and self-service modules.

The platform is differentiated by tight coupling between the Sismotel software and the proprietary Smart-IN G2 hardware, which uses TCP/IP to control suite power, gates, and LED status indicators and is positioned to reduce energy consumption by up to 35%. Microtecs monetizes through software licensing and subscriptions, hardware sales of Smart-IN G2 modules, implementation and training services, and tiered managed support (N1 general, N2 scheduled, N3 24/7). The go-to-market is primarily direct sales to motel owners (phone, website demos, in-person), augmented by a partner ecosystem (Guia de Motéis, FastHotel, Autonav, MAFRA, ST2M, Condomob) that drives referrals and reservations, and by integrations with major Brazilian payment acquirers (Cielo, Stone), TEF providers (PayGo), reservation platforms (GuiaGo, Bukly), and reconciliation services (Conciliadora). Recent product investment (2023-2026) has focused on smart-checkout, smart-POS, OCR-based document capture via Google Vision API, and analytics synchronization modules, indicating an ongoing shift from PMS-only toward an integrated operational and payment platform.

Name

Microtecs Sistemas e Automação

Legal name

Microtecs Sistemas e Automação

Website

https://microtecs.com.br

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Guarapari

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Software Licensing and Subscriptions: Sismotel property management system licensed to motels with various module options including fiscal, financial, reservations, analytics, and automation modules.
2. Hardware Sales (Smart-IN G2): Sale of Smart-IN G2 automation hardware modules for suite control, gate automation, and energy management.
3. Implementation and Training Services: Technical implementation, installation support, and training services for system deployment.
4. Technical Support Services: Tiered technical support including Level 1 (general support), Level 2 (scheduled training), and Level 3 (24/7 emergency hotline).

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Microtecs develops and licenses the Sismotel property management system (PMS) and sells the proprietary Smart-IN G2 hardware automation module, purpose-built for the Brazilian motel segment. The Sismotel platform covers check-in/checkout, suite management, consumption tracking, fiscal invoicing (NFC-e, SAT, NFS-e), financial modules, online reservations, loyalty, analytics, and AI-powered document OCR. The company bundles implementation, training, and tiered 24/7 technical support with its software and hardware products.

Product overview

Microtecs Sistemas e Automação offers a comprehensive motel management ecosystem built around the Sismotel PMS as the core platform. The system comprises over 20 integrated modules covering property management, automation hardware (Smart-IN G2), fiscal compliance (NFC-e, SAT, NFS-e), financial management, inventory control, online reservations (via AnalyticsSync with GuiaGo and Bukly), payment processing (TEF, Smart POS, Smart Checkout), business intelligence (Portal Analytics), and self-service solutions (Autoatendimento, AUTONAV). The architecture follows a modular approach where motels can subscribe to specific add-on modules based on their operational needs, from basic PMS functionality to full automation with hardware controls and AI-powered document recognition (OCR Vision).

Differentiator

Problem solved

Functional benefit

Brands

• Sismotel: Complete motel management software system enabling production increases exceeding 80%, generating savings and improving business results for motels.
• Smart-IN G2
• Fidelidade Web
• AUTONAV
• FastHotel

Products and services

• Sismotel Core Property Management System (PMS) for Brazilian motels. Enables complete property operations including check-in/checkout, suite management, consumption tracking, billing, fiscal invoicing, and real-time suite status monitoring. Claimed to increase production by over 80%. Sold to motel operators of all sizes.
• Smart-IN G2 Standalone hardware automation module for motel suite control using TCP/IP protocol. Controls electrical power activation, gate automation, LED status indicators, and sensor monitoring. Reduces energy consumption by up to 35% and supports fraud prevention through automated suite state control.
• Fidelidade Web Standalone customer loyalty and rewards platform that operates on credit and point redemption rules to drive customer retention. Applicable across multiple market segments beyond motels, including hotels and pousadas.
• AUTONAV Standalone guest-facing in-room interaction solution for motels. Enables guests to control room functions, place orders, view menus, check bills, and access promotions through integrated in-room tablets/kiosks.
• FastHotel Standalone marketing, booking engine, and hotel management system for hotels and inns. Simplifies online sales and management from marketing through post-sales operations.
• Smart Checkout

Quantifiable outcome

• Up to 35% reduction in energy consumption
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core.

• Guia de MotéiscoreTechnology or IntegrationReservation integration partner allowing motels to manage online reservations from Guia de Motéis platform directly within Sismotel. Enables synchronization of availability, pricing, and booking confirmations.
• FastHotelcoreTechnology or IntegrationMarketing and booking engine integration providing online sales capabilities for hotels and motels. Sismotel integrates with FastHotel for reservation management and marketing automation.
• AUTONAVcoreTechnology or IntegrationGuest interaction technology partner providing in-suite self-service interfaces. AUTONAV enables guests to control room functions, make orders, view menus, check accounts, and access promotions through integrated tablets/kiosks.
• CielocoreTechnology or IntegrationPayment acquirer integration through Smart POS module. Cielo LIO, L400, and DX8000 terminals supported for credit/debit/PIX payments. Requires Client-ID, Access-Token, and Merchant-ID credentials provided by Microtecs.
• StonecoreTechnology or IntegrationPayment acquirer integration through Smart POS module. Stone SmartPOS terminals supported for payment processing. Requires Stone Code, ServiceRefererName, and API Key configuration.
• PayGocoreTechnology or IntegrationTEF (Electronic Fund Transfer) service provider for payment processing. Microtecs integrates with PayGo for terminal initialization and payment management.
• GuiaGocoreTechnology or IntegrationOnline reservation platform integration for immediate and future bookings. Supports reservation synchronization, status updates, and availability management between GuiaGo and Sismotel.
• BuklycoreTechnology or IntegrationOnline reservation partner integration with Sismotel AnalyticsSync module. Supports booking management and availability synchronization for motels.
• ConciliadoracoreTechnology or IntegrationPayment reconciliation API integration for automated card transaction reconciliation. Connected via API with token authentication for merchant payment matching.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Totvs: Brazil's largest enterprise software company, offering broad ERP and vertical solutions including hospitality and hotel management modules. Comparable as a domestic Brazilian software incumbent with overlapping hospitality customers, though not specialized in motels and far larger in scope and scale.
• Linx: Brazilian software company (now part of StoneCo) specializing in retail and hospitality management systems including POS and PMS solutions. Comparable as a Brazilian hospitality-software incumbent with payment-acquirer integration overlap, serving a broader retail/hospitality mix rather than the motel niche.
• Oracle OPERA Cloud: Global enterprise hospitality PMS platform used by large hotel chains worldwide. Comparable as a property management system serving hospitality operators, though positioned at the enterprise/high end of the market versus Microtecs' SMB and motel focus.

Emerging players

• Cloudbeds: Cloud-based hotel PMS, booking engine, and channel manager targeting independent hotels, hostels, and alternative accommodations globally. Comparable as a modern, cloud-native PMS competing for the same SMB hospitality customer base that Microtecs serves, with similar emphasis on operational automation.
• Mews: Modern cloud-native hospitality platform serving independent hotels, hostels, and alternative accommodations across multiple geographies. Comparable as an innovative PMS challenger to legacy on-premise systems like Sismotel, with a similar focus on operational automation and integrated payments.
• Hotelogix: Cloud-based hotel property management system serving small and mid-sized hotels, inns, and B&Bs globally. Comparable as a cloud PMS serving the SMB hospitality segment similar to Microtecs' motel customer base, with modular pricing and multi-property capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sismotel
• YouTubeyoutube.com/channel/UCZWJ2BOWBedHIoE6bdr-4Ug
• Facebookfacebook.com/Sismotel
• LinkedInlinkedin.com/company/sismotel
• Instagraminstagram.com/sismotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Microtecs Sistemas e Automação