FastHotel Sistemas

What FastHotel Sistemas does

FastHotel Sistemas is a Brazilian SaaS company founded in 2018 and headquartered in São Paulo that provides a cloud-based property management system (PMS) and direct booking engine to small and mid-market hospitality operators in Brazil, including hotels, pousadas, hostels, resorts, and co-workings. Its platform centers on the Sistema de Gestão Hoteleira (PMS) and the Motor de Reservas (booking engine), supplemented by modular add-ons for channel management, financials, inventory, customer relationship management (with WhatsApp-based automated messaging), restaurant/bar point-of-sale, offline contingency access, and custom development. A proprietary feature called FastPIX automates PIX QR-code payment delivery via WhatsApp with instant reservation confirmation upon payment, addressing Brazil-specific payment rails. Integrations with three Brazilian channel managers (Omnibees, HSystem, Bukly) and major OTAs (Booking, Decolar, Expedia, Airbnb) allow synchronized inventory and rate distribution.

The business model is a modular subscription priced by number of rooms (or beds for hostels) and number of modules contracted, billed primarily on an annual cadence, with an additional professional services line ("Acelere seus Resultados") covering hotel digital marketing, website development, and ads management. Go-to-market combines direct website sales with free trials and WhatsApp-led sales conversations and a formal reseller program for IT consultants and hospitality technology resellers earning commissions. The company markets itself as the highest user-rated hotel software on global hospitality review platforms for three consecutive years, with a small team of 1-10 employees and no disclosed external funding, indicating a bootstrapped, organic-growth profile.

Name

FastHotel Sistemas

Legal name

FastHotel Sistemas

Website

https://fasthotel.com.br

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

FastHotel Sistemas is a Brazilian cloud-based SaaS provider of a property management system and booking engine for SMB hospitality operators including hotels, pousadas, hostels, and resorts. The modular platform integrates PMS, channel management, financials, inventory, CRM, and a proprietary FastPIX payment system.

Ownership category

akta.pro rank

Product category

Hotel Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYTHALACAA

Property Management Systems (PMS)

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHALACAC

Channel Managers & Distribution

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHAMALAB

Professional/Managed Inventory Vacation Rental Marketplaces

Travel & Hospitality/Vacation Rentals & Short-Term Stays/Vacation Rental Platforms & Marketplaces (P2P, Aggregators)

Keywords

• Hotel management software
• Property management system
• Booking engine
• Channel manager
• Hotel revenue management

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. PMS Subscription (Hotel Management System): Core Property Management System subscription priced based on number of rooms and modules selected. Customers can start with basic modules and add additional functionality over time.
2. Booking Engine (Motor de Reservas): Direct booking engine with FastPIX payment integration, enabling hotels to accept reservations without OTA commissions. Can be contracted separately or bundled with PMS.
3. Channel Manager Integration: Integration module connecting to OTA channel managers (Omnibees, HSystem, Bukly) for synchronized inventory distribution across multiple platforms.
4. Additional Modules: Modular add-ons including Finance, Inventory, Customer Relationship, Restaurant/Bar POS, and Offline module, each billed as recurring subscriptions.
5. Reseller Program: Revenue share/commission model for partners who resell FastHotel to hospitality businesses, with resellers earning commissions on successful contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

FastHotel Sistemas builds and sells a modular, cloud-based hotel management SaaS platform for Brazilian hospitality operators. Its core offering is a Property Management System (PMS) complemented by a direct booking engine with proprietary FastPIX PIX payment automation and a channel manager that synchronizes inventory across major OTAs (Booking.com, Decolar, Expedia, Airbnb). Modular add-ons cover financial management, inventory, CRM/guest communication, restaurant POS, and offline contingency operations.

Product overview

FastHotel Sistemas offers a modular hotel management platform designed for hotels, pousadas (guesthouses), hostels, and other hospitality properties in Brazil. The core offering consists of the Sistema de Gestão Hoteleira (PMS) which serves as the central hub, complemented by specialized modules including the Motor de Reservas (booking engine) with its FastPIX payment integration, Gestor de Canais (channel manager) for OTA distribution, Finanças (financial management), Estoque (inventory control), Relacionamento com o Cliente (CRM), Restaurante e Bar (restaurant POS), Módulo Offline (offline contingency), Projetos Personalizados (custom development), and Marketing Digital Hoteleiro (digital marketing services). The architecture is designed as a platform-plus-modules system where the PMS is always required, and additional modules can be added progressively. The platform is entirely cloud-based, accessible from any device with internet connection, and emphasizes no-commission direct bookings as a key differentiator.

Differentiator

Problem solved

Functional benefit

Brands

• FastPIX: Automated PIX QR Code payment feature integrated into the booking engine for hotel reservations, enabling instant and secure payment collection from guests via WhatsApp.

Products and services

• Sistema de Gestão Hoteleira (PMS) Complete cloud-based Property Management System that centralizes reservations, interactive reservation map, check-in, check-out, housekeeping, guest management, front-desk operations, and basic POS for Brazilian hotels and pousadas.
• Motor de Reservas (Booking Engine) Direct booking engine with high conversion optimization that enables 24/7 automated reservations through hotel websites, social media, and WhatsApp, with integrated FastPIX PIX payment processing to eliminate OTA commissions.
• FastPIX Automated PIX QR code payment system that delivers payment requests via WhatsApp, confirms reservations automatically upon payment receipt, and provides instant fund availability with minimal transaction costs for Brazilian lodging operators.
• Gestor de Canais (Channel Manager) Channel manager module that synchronizes room availability, rates, and reservations across multiple OTAs (Booking.com, Decolar, Expedia, Airbnb) via integrations with Omnibees, HSystem, and Bukly.
• Finanças (Finance Module) Financial management module providing accounts receivable/payable tracking, cash flow management, bank reconciliation, and more than 80 real-time financial and operational reports. Requires the Sistema de Gestão Hoteleira (PMS).
• Estoque (Inventory Module) Inventory and purchasing control module that tracks stock levels, automates low-stock alerts, manages supplier purchases, and reduces waste through automatic consumption tracking for hotels and pousadas.
• Relacionamento com o Cliente (CRM Module) CRM and guest relationship module that automates reservation confirmations, pre check-in, payment notifications, and satisfaction surveys via WhatsApp, and enables customer segmentation for targeted marketing campaigns.
• Restaurante e Bar (PDV Avançado) Advanced POS system with digital menu and command management for hotel restaurants and bars, including kitchen display integration, ingredient stock control, and automatic posting to guest accounts.
• Módulo Offline Offline contingency module that allows access to reservations and guest accounts during internet outages, ensuring business continuity for hotels and pousadas.
• Projetos Personalizados Custom development service offering tailored solutions and personalized features for properties with unique requirements, creating differentiated system configurations per client.
• Marketing Digital Hoteleiro Hotel digital marketing service including sales-machine strategy, website development with selling DNA, Google positioning, Google Ads management, social media management, email marketing, content production, and online sales consulting for lodging operators.

Quantifiable outcome

• Up to 40% revenue increase through direct bookings without OTA commissions
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core.

• OmnibeescoreTechnology or IntegrationFastHotel integrates with Omnibees channel manager, enabling automatic inventory synchronization across multiple OTAs. This integration allows hotels to manage bookings from Booking, Decolar, Expedia, and Airbnb from a single interface.
• HSystemcoreTechnology or IntegrationFastHotel integrates with HSystem channel manager for OTA inventory synchronization, allowing automated booking distribution across major online travel agencies.
• BuklycoreTechnology or IntegrationFastHotel integrates with Bukly channel manager for OTA channel management, providing automated inventory updates and booking synchronization across multiple platforms.
• Booking.comcoreTechnology or IntegrationMajor OTA channel available through channel manager integration, enabling hotels to list availability and accept bookings through the Booking.com platform with automatic inventory sync.
• DecolarcoreTechnology or IntegrationMajor Latin American OTA available through channel manager integration, enabling hotels to distribute inventory and accept bookings with automatic synchronization.
• ExpediacoreTechnology or IntegrationGlobal OTA platform available through channel manager integration for inventory distribution and booking acquisition.
• AirbnbcoreTechnology or IntegrationShort-term rental platform available through channel manager integration for alternative accommodation listings and bookings.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• RMS Cloud: Cloud-based property management and revenue management system for the hospitality industry. Comparable as a SaaS PMS competitor, though typically positioned at slightly larger and more international properties than FastHotel's SMB core.
• Cloudbeds: Global cloud-based PMS for independent hotels with built-in channel manager and booking engine. Competes for the same SMB/mid-market independent property segment as FastHotel, though with a much broader geographic footprint and venture backing.
• Mews: Enterprise-grade cloud PMS used by hotels, hostels, and alternative accommodations globally. Competes in the same product category (cloud PMS) as FastHotel but serves larger and more international customers.
• eZee Absolute: Cloud-based hotel PMS with integrated booking engine, channel manager, and restaurant POS. Provides a comparable all-in-one platform to FastHotel for small and mid-sized properties, with broader regional coverage including Latin America.

Direct peers

• Omnibees: Brazil's largest hospitality distribution and channel management platform. Directly comparable because it is both a channel manager integrated by FastHotel and a competitor offering PMS-adjacent functionality to the same Brazilian hotel market.
• Clock PMS: Cloud PMS suite with booking engine, channel manager, and POS modules targeting independent and chain hotels. Overlaps directly with FastHotel's product architecture and customer profile.
• Bukly: Brazilian channel manager integrated into FastHotel's platform. Offers comparable OTA synchronization and revenue-management tools to Brazilian hospitality operators, overlapping with FastHotel's Gestor de Canais module.
• HSystem: Brazilian channel manager and hotel technology provider integrated with FastHotel. Competes in the same SMB-to-mid-market hotelier segment with similar OTA distribution and PMS capabilities.
• HotelRunner: Cloud-based hotel management platform combining PMS, booking engine, and channel manager for independent properties. Highly comparable to FastHotel in feature scope and target customer (SMB hoteliers and hostels).

Emerging players

• Guesty: Property management platform for short-term rentals and alternative accommodations. Comparable channel-manager and multi-unit management capabilities, though oriented toward vacation rentals and Airbnb-style operators rather than traditional hotels.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/FastHotelAcelereseusResultados

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FastHotel Sistemas