What Brennercom does

Brennercom is a regional Italian and cross-border telecommunications and ICT services brand headquartered in Bolzano (Trentino-Alto Adige, Italy), with a separate Austrian operating subsidiary, Brennercom Tirol GmbH, in Innsbruck (Tyrol, Austria). The brand is owned by the publicly listed Retelit Group (Borsa Italiana STAR segment, ticker RET), and from 1 August 2024 Brennercom S.p.A. was merged by incorporation into Retelit Digital Services S.p.A. Within the group, Brennercom serves residential, small-business, enterprise and public-sector customers in the bilingual Italian/German corridor spanning Trentino-Alto Adige and Tyrol, with 25+ years of regional presence.

The core product portfolio spans three integrated layers. Connectivity includes Brennercom Home FTTH/FTTC broadband, business fiber with 10 Gbit/s Ethernet, MPLS VPN, SD-WAN, and wireless/WiFi services. Cloud and data-center services include Virtual Data Center (VMware/Nutanix-powered private/hybrid cloud), Cloud Backup, Colocation, and CloudConnect — a multi-cloud orchestration layer with integrations to AWS, Microsoft Azure, Google Cloud, Oracle, IBM and SAP. Cybersecurity covers managed security, SOC monitoring, vulnerability assessment and penetration testing under a branded 'Managed Security Suite' and 'CYPEER Cybersecurity Intelligence' line. Unified communications is delivered through hosted VoIP and Microsoft Teams Direct Routing ('Smart Working'). Adjacent offerings include a digital-transformation solutions suite (Intelligent Core, Smart Brain, Four Eyes, Clever Strength) targeted at enterprise and PA modernization.

The business model is a multi-segment subscription-and-managed-services operator. Residential revenue comes from FTTH/FTTC and VoIP subscriptions; SMB revenue ('Brennercom Ufficio Small Business') bundles connectivity, cloud, security and voice under multi-year contracts; enterprise and public-sector revenue combines connectivity, managed cloud, colocation (drawn from Retelit's 34 data centers), cybersecurity services, and project-based professional services. Distribution is direct and via regional partners/integrators, with bilingual (Italian/German) sales and support. Pricing includes promotional free-cross-border-minute offers between Italy and Austria and a disability-discounted residential tariff. Post-merger, Brennercom-branded revenues are reported within the consolidated Retelit Digital Services entity; the Brennercom Tirol subsidiary additionally holds ISO/IEC 27001, ISO 14001 and ISO 9001 certifications, supporting regulated tenders.

Name

Brennercom

Legal name

Retelit Digital Services S.p.A.

Website

https://brennercom.it

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Brennercom is a regional Italian and cross-border ICT and telecommunications brand of the publicly listed Retelit Group, delivering fiber, cloud, cybersecurity, colocation and unified-communications services to residential, SMB, enterprise and public-sector customers across Trentino-Alto Adige (Italy) and Tyrol (Austria).

Ownership category

akta.pro rank

Product category

Telecommunications & ICT Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Carrier Hotels & Network-Dense Colocation (HDABACAE)

Keywords

• Fiber internet services
• Enterprise connectivity services
• Managed cloud services
• Cybersecurity managed services
• Unified communications solutions

Headquarters

HQ city

Bolzano

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Subscription Telecommunications Services: Monthly recurring subscription fees for residential and business internet, voice, and connectivity services. Plans include fixed-rate pricing with no hidden costs, typically with 12-month minimum contract terms. Revenue is recurring and predictable, driven by a large customer base across residential, SMB, and enterprise segments.
2. Managed Services: Fees for managed security services, cloud management, SD-WAN, virtual data center, and IT infrastructure outsourcing. These are typically ongoing subscription or contract-based revenue streams with high retention rates due to switching costs and integration depth.
3. Hardware Sales (Router Provisioning): Rental of pre-configured routers (e.g., FRITZ!Box, ADB VT-5920) to customers, with routers provided as a loan (comodato d'uso). Activation fees also contribute one-time revenue at service onboarding.
4. Professional Services: On-site installation, configuration, and consultation services delivered through local partner companies. May include network design, migration, change management, and ongoing IT security advisory services.
5. Data Center and Colocation Services: Housing and colocation services across the Retelit Group's 34 data centers in Italy, with two facilities specifically in Trentino (Bolzano and Trento). Revenue from server space rental, power, and connectivity within data center facilities.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Brennercom provides telecommunications and ICT services to residential, SMB, enterprise, and government customers in the Trentino-Alto Adige region of Italy and in Tyrol, Austria. Its core offerings include fiber internet (FTTH/FTTC up to 2.5 Gbps), MPLS and SD-WAN enterprise connectivity, cloud services (IaaS Virtual Data Center, Cloud Backup, Multicloud, CloudConnect), managed cybersecurity, VoIP with Microsoft Teams Direct Routing, data center colocation, and on-site installation delivered through a local partner network. The services run over the Retelit Group's proprietary fiber optic infrastructure and are sold under the Brennercom brand with bilingual (Italian/German) support.

Product overview

Brennercom is a telecommunications and ICT services brand of Retelit Group, offering a comprehensive portfolio of connectivity, cloud, cybersecurity, and managed services. The product portfolio spans residential fiber internet (Brennercom Home), small business solutions (Brennercom Pro, Business Essential, Business Team), and enterprise services including MPLS and SD-WAN networking, Virtual Data Center, Multicloud, CloudConnect, Cloud Backup, cybersecurity services (Vulnerability Assessment, Penetration Testing, Cyber Security Control Room, Managed Security Services), Voice/VoIP with Microsoft Teams integration, Smart Working Infrastructure, Data Center Colocation, and national/international connectivity. The Retelit Group digital transformation initiative also includes solutions like Intelligent Core, Smart Brain, Four Eyes, and Clever Strength. Brennercom operates primarily in Trentino-Alto Adige (Italy) and Tyrol (Austria) regions.

Differentiator

Problem solved

Functional benefit

Brands

• Brennercom Home: Residential fiber optic internet and voice services offering up to 2.5 Gbps with Wi-Fi 6 router and unlimited calls
• Brennercom Pro
• Brennercom Business Essential
• Brennercom Business Team

Products and services

• Brennercom Home Residential fiber optic internet and voice service offering FTTH (up to 2.5 Gbps) and FTTC connectivity with Wi-Fi 6 router, unlimited calls in Italy, and 200 free minutes to Austria and Germany; aimed at households in Trentino-Alto Adige.
• Brennercom Pro Premium fiber internet and voice service for freelancers and small businesses in Trentino-South Tyrol, with up to 2.5 Gbps, FRITZ!Box Wi-Fi 6 router, up to 2 voice lines, and bilingual Italian/German on-site installation by local partners.
• Brennercom Business Essential Mid-tier business plan providing fiber internet up to 2.5 Gbps, a Wi-Fi premium router, up to 8 voice channels, integration with business tools such as PBX and fax, and free on-site installation for small businesses.
• Brennercom Business Team Complete business solution including fiber internet up to 2.5 Gbps, Wi-Fi premium router, cloud PBX, support for up to 24 workstations with 2 pre-equipped IP phones and app, and a professional switch with free on-site installation and configuration.
• MPLS Enterprise Connectivity High-speed Ethernet-based business connectivity with adjustable speeds from 10 Mbit/s to 10 Gbit/s and 100% guaranteed bandwidth, delivered over Retelit Group's proprietary fiber infrastructure for enterprises and public administration.
• SD-WAN Intelligent WAN management service that centralizes network control and identifies optimal routing paths for efficient data traffic across hybrid enterprise networks, often using cost-effective lines.
• Virtual Data Center VMware-based IaaS platform with Nutanix hyper-converged infrastructure, allowing enterprises to create virtual servers, allocate storage, and interconnect networks, configurable synchronously across three data centers with SSD PRO storage.
• Cloud Backup Backup service for desktops, laptops, workstations, local servers, and virtual machines with optional encryption and multiple data copies, eliminating bandwidth or volume limits and the need for local NAS devices.
• Multicloud Management Hybrid and multicloud management solution combining private cloud, public cloud, and connectivity services in a single end-to-end environment for enterprises, eliminating vendor lock-in risk and optimizing infrastructure investments.
• CloudConnect / DirectCloud Direct connectivity services linking enterprise networks to public clouds including AWS, Microsoft Azure, Office 365, Salesforce, IBM Softlayer, Google Cloud Platform, and Alibaba Cloud.
• Vulnerability Assessment IT risk analysis service that assesses system security posture, identifies insider attack scenarios, and verifies network segregation to determine enterprise security levels.
• Penetration Testing Simulated external and internal attack service using a complete black-box approach without prior infrastructure knowledge, providing an overview of what an attacker could achieve within a limited timeframe.
• Cyber Security Control Room Proactive network monitoring solution that protects enterprise infrastructure from potential attacks through constant perimeter security management and surveillance.
• Managed Security Services Suite Comprehensive managed security offering including perimeter firewall management, email security, DDoS mitigation, log management, CYPEER cyber security intelligence, Endpoint Detection and Response, Mobile Device Management, Data Awareness, Data Loss Prevention, and Auditing/Forensics/eDiscovery.
• Voice (VoIP) with Microsoft Teams Direct Routing VoIP-based voice service enabling internet telephony with standard functionalities, including Direct Routing for Microsoft Teams, IVR services, and standalone managed services for enterprises and public administration.
• Smart Working Infrastructure Digital workplace solution supporting remote work with bundled internet, voice, security, and collaboration capabilities such as Direct Routing for Microsoft Teams, providing a virtual office experience for enterprises and public administration.
• Data Center and Colocation Housing and colocation solutions across 34 Retelit Group data centers in Italy, including highly customizable physical and virtual storage services in Bolzano and Trento.
• National and International Fiber Connectivity Fiber optic connectivity solutions for enterprises and public administration in Italy and internationally, with 100% guaranteed bandwidth and very low latency based on Retelit infrastructure.
• Wireless Broadband Connectivity Wireless broadband service via high-performance radio frequencies for companies in areas difficult to reach with cable infrastructure.
• Brennercom Tirol (Austria services) Regional telecommunications brand operating in Tyrol, Austria, offering business voice, internet, and ICT services to Tyrol and Euregio customers through Brennercom Tirol GmbH with ISO-certified IT services and bilingual support.

Quantifiable outcome

• Up to 2.5 Gbps fiber connectivity for residential and business customers
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• VMwarecoreTechnology or IntegrationBrennercom's cloud infrastructure is built on VMware virtualization platforms, enabling the Virtual Data Center service and enterprise cloud deployments. This partnership provides the technical foundation for IaaS offerings.
• NutanixcoreTechnology or IntegrationNutanix hyper-converged infrastructure (HCI) platforms are used to strengthen Brennercom's cloud services, providing enhanced resilience and higher efficiency in resource utilization for enterprise virtual data center deployments.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is listed as a connected public cloud provider accessible via Brennercom's CloudConnect and DirectCloud services, enabling enterprises to connect directly to AWS through Brennercom's network infrastructure.
• Microsoft Azure / Office 365coreTechnology or IntegrationMicrosoft Azure and Office 365 are connected via CloudConnect and DirectCloud. Brennercom also provides Direct Routing for Microsoft Teams as part of its unified communications offering.
• Retelit GroupcoreStrategic or Co-development PartnerBrennercom is a regional brand of Retelit, Italy's leading B2B-focused telecommunications provider. On August 1st, Brennercom was merged into Retelit Digital Services S.p.A. The brand continues to operate with enhanced local presence and service continuity. Retelit provides Brennercom with proprietary fiber infrastructure, 34 data centers, and group-wide cloud and cybersecurity platforms.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Fastweb: Fastweb is an Italian B2B-focused fixed-network operator offering fiber internet, voice/UCaaS, cloud and managed services nationwide. Closely comparable to Brennercom in target segments (SMB and enterprise/PA) and integrated ICT portfolio, but at significantly larger national scale and now owned by Swisscom.
• Telecom Italia (TIM): TIM is Italy's incumbent telecom operator with national fiber, mobile, cloud, and ICT service lines that overlap materially with Brennercom's residential, SMB and enterprise offerings across Italy, including the South Tyrol region.
• Vodafone Italia: Vodafone Italia is a major national operator providing fixed and mobile connectivity, voice and ICT services to consumers, SMBs and enterprises, competing with Brennercom's fiber, voice, UC and managed services portfolio in the Italian regions.
• Wind Tre (Iliad Italia): Wind Tre (now Iliad Italia) is a major Italian fixed and mobile operator providing broadband, voice and convergence offers to consumers and businesses, overlapping with Brennercom in residential internet, voice and SMB connectivity.

Direct peers

• Trentino Network: Trentino Network is the in-house regional telecom operator of the Autonomous Province of Trento, providing fiber connectivity and ICT services to public administration and enterprises in Trentino — directly competing with Brennercom in its core Italian territory.
• Acantho: Acantho is a regional Italian B2B telecom and cloud services provider operating in Emilia-Romagna with fiber, voice and managed services for enterprises and PAs — comparable in business model and customer focus to Brennercom's enterprise/government segment.
• Lepida S.c.p.A. Lepida is the in-house regional ICT and broadband operator of Emilia-Romagna serving public administrations with connectivity, cloud and managed services. Comparable to Brennercom as a regional public/private telco focused on PA digitalization.

Regional players

• A1 Telekom Austria: A1 Telekom Austria is the incumbent Austrian telecom operator providing broadband, voice, cloud and managed ICT services across Austria, including Tyrol — a direct geographic overlap with Brennercom Tirol GmbH's territory.
• W&F IT Group (Würth Phoenix): W&F IT Group is a South Tyrol/Tyrol-rooted IT services provider (associated with the Würth Group) offering managed IT, cloud and connectivity to regional enterprises — geographically adjacent to Brennercom and overlapping in managed-services offerings.

Emerging players

• Tiscali: Tiscali is an Italian independent ISP and challenger operator providing fiber internet, voice and business connectivity services — comparable to Brennercom as an Italian alternative-fiber operator targeting residential and SMB customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC20IRCqSPROKY0rNP4uDWMw
• Facebookfacebook.com/brennercom
• LinkedInlinkedin.com/company/brennercom
• Instagraminstagram.com/retelit
• Xx.com/brennercom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brennercom