Premier One

What Premier One does

Premier One is a privately held managed IT services provider (MSP) founded in 1991 and headquartered in Topeka, Kansas, with additional offices in Cleveland (Ohio), Austin, and Dallas (Texas). The company delivers managed IT support, cybersecurity, cloud services, and IT consulting to "hundreds of clients" across multiple US states, with primary vertical focus on title insurance agencies and a secondary focus on construction companies, alongside credit unions, professional services firms, and multi-location SMBs. Its core product suite comprises PremierCARE (managed technical support with rapid ticket response), PremierPROTECT (managed cybersecurity including WatchGuard firewalls and Barracuda email security), PremierPRO Services (IT consulting and advisory), and PremierCLOUD (Microsoft 365 and Azure deployment and management), supplemented by specialized Tier 1 support for major title production software platforms (Qualia, SoftPro, RamQuest, ResWare, Settlor) and construction platforms (Procore, Bluebeam, Sage Construction).

The underlying technology stack is built on Microsoft cloud infrastructure (Microsoft 365 and Azure), WatchGuard network security, Barracuda email security, Acronis backup and disaster recovery, and direct integration expertise with vertical-specific software platforms. Premier One maintains Microsoft Gold Partner and Solutions Partner status as well as Acronis Platinum Service Provider designation, and has held SOC 2 Type II compliance continuously since 2015 (most recent audit 2023, conducted by A-LIGN), positioning the firm to serve regulated industries. The company also operates a standalone Security-as-a-Service offering (smbdefender.com).

The business model is primarily recurring managed services revenue (managed IT support, cybersecurity, cloud subscriptions) supplemented by professional services consulting and project-based deployments. Pricing is quote-based and not publicly disclosed, with annual billing cadence for managed IT contracts. Go-to-market is sales-led via direct sales phone lines (888-594-0059), website quote forms, regional offices, and field sales targeting multi-location enterprises. Premier One is founder/management-owned (Dave and Adam listed as Founders; Kevin as President/CEO), with no disclosed external institutional investment, and operates with a team of approximately 40+ named employees across technical, sales, and operational functions.

Name

Premier One

Legal name

Premier One Data Systems Inc

Website

https://premier-one.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Premier One is a privately held managed IT services provider founded in 1991, delivering managed IT support, cybersecurity, Microsoft 365/Azure cloud services, and specialized software support primarily to title insurance agencies and construction companies across multiple US states.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing
• IT consulting
• Title insurance IT

Headquarters

HQ city

Topeka

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Recurring managed IT support services providing rapid response support, 24/7 monitoring, remote maintenance, hardware support, network connectivity, and backup solutions to clients across various industries.
2. Cloud-Based Solutions: Cloud services including hosted Exchange email, desktop virtualization, backup and storage, cloud-based applications, remote workforce enablement, Microsoft Azure, and Microsoft 365.
3. Security Services: Cybersecurity managed services including security analysis, virus protection with WatchGuard and Barracuda, ransomware prevention, content filtering, and email security.
4. Consulting Services: Professional IT consulting including document management, internet optimization, remote workforce implementation, data cabling, vendor management, and mobility solutions.
5. Title Company Software Support: Specialized Tier 1 support for title production software including SoftPro, Qualia, RamQuest, ResWare, and Settlor with direct escalation handling.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Premier One is a managed IT services provider (MSP) delivering outsourced IT support, cybersecurity, cloud computing, and consulting services to small, mid-market, and enterprise clients. Its core branded offerings are PremierCARE (technical support and 24/7 monitoring), PremierPROTECT (security and ransomware prevention), PremierPRO Services (IT consulting), and PremierCLOUD (Microsoft 365 and Azure deployment and management). It also provides specialized vertical practices for title insurance agencies and construction companies.

Product overview

Premier One is an IT Managed Service Provider (MSP) offering a portfolio of managed IT, security, cloud, and consulting services. The core service suite consists of PremierCARE (technical support), PremierPROTECT (cybersecurity), PremierPRO Services (consulting), and PremierCLOUD (Microsoft 365/Azure deployments). These services are delivered alongside specialized vertical solutions for title insurance companies and construction firms, with deep expertise in title production software platforms (Qualia, SoftPro, RamQuest, ResWare, Settlor) and construction tools (Procore, Bluebeam, Sage Construction). Premier One operates from Topeka, Kansas serving clients nationally since 1991.

Differentiator

Problem solved

Functional benefit

Brands

• PremierCARE: Tech support service offering rapid ticket response times and expertise to minimize downtime and maintain productivity.
• PremierPROTECT
• PremierPRO Services
• PremierCLOUD

Products and services

• PremierCARE Managed IT support service offering rapid ticket response times and wide-ranging technical expertise to minimize downtime and maintain productivity for small to enterprise-level clients. Includes help desk, 24/7 monitoring, remote maintenance, hardware support, network connectivity, and backup solutions.
• PremierPROTECT Managed cybersecurity service providing security analysis, virus protection, ransomware prevention, content filtering, WatchGuard firewall deployment, and Barracuda email security (spam filtering, phishing and DoS protection) to protect business networks and data.
• PremierPRO Services IT consulting and technology advisory services helping clients achieve their IT goals through problem-solving and strategic planning. Includes tailored document management, internet optimization, remote workforce implementation, data cabling, vendor management, and mobility solutions.
• PremierCLOUD Cloud services specializing in Microsoft 365 and Azure deployment, management, and optimization. Covers Hosted Exchange email, desktop virtualization, backup and storage, cloud-based applications, remote workforce enablement, and cloud-based security.
• Title Company Managed IT Support Specialized managed IT services for title insurance agencies covering title production software (SoftPro, Qualia, RamQuest, ResWare, Settlor) integration, Tier 1 support, Azure hosting, cybersecurity, compliance with ALTA best practices and RESPA, and SOC 2-aligned security posture.
• Construction IT Services IT services tailored for construction firms, supporting Procore, Bluebeam, and Sage Construction platforms. Includes job-site connectivity (LTE, satellite, mesh Wi-Fi), mobile device management, VPN access, endpoint protection, and security awareness training for field crews.

Quantifiable outcome

• Zero missed closings during server crisis for client Brady & Kosofsky managing 200-300 daily closings
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationPremier One holds Microsoft Gold Partner and Solutions Partner status, providing expertise in Microsoft 365, Azure, and Windows deployments. As a certified Microsoft Partner, they offer support, migration, and optimization services for Microsoft cloud platforms.
• AcroniscoreTechnology or IntegrationAcronis Platinum Service Provider status, providing cloud backup, disaster recovery, and endpoint protection solutions integrated into Premier One's managed services offering.
• WatchGuardcoreTechnology or IntegrationPremier One deploys WatchGuard devices and technologies including firewalls to protect company networks as part of their PremierPROTECT security offerings.
• BarracudacoreTechnology or IntegrationPartnership with Barracuda for spam filtering, phishing protection, and DoS attack prevention via email as part of comprehensive email security solutions.
• A-LIGNcoreOthersA-LIGN conducts Premier One's SOC 2 compliance audits. A-LIGN is a tech-driven security and compliance ally relied upon by over 2,500 international organizations for reducing cyber threats.
• SoftProcoreTechnology or IntegrationPremier One provides specialized Tier 1 IT support for SoftPro title production software, including troubleshooting, optimization, and workflow automation. Expert in resolving common SoftPro issues including slowness, locked files, printing, and integration problems.
• QualiacoreTechnology or IntegrationPremier One offers expert Qualia IT support including workflow automation, configuration, customization, and integration assistance. Provides training on Qualia features and per-transaction pricing consultation.
• RamQuestcoreTechnology or IntegrationPremier One provides comprehensive RamQuest support including printing solutions, display system fixes, user permissions management, and workflow optimization. Supports both on-premise and SaaS Horizon versions.
• ResWarecoreTechnology or IntegrationPremier One continues to support ResWare title production software following its acquisition by Qualia, providing IT support and maintenance services.
• SettlorcoreTechnology or IntegrationSettlor title production software support as part of Premier One's comprehensive title company software support offerings.
• ProcorecoreTechnology or IntegrationPremier One specializes in supporting Procore construction management platform as part of their construction IT services.
• BluebeamcoreTechnology or IntegrationBluebeam document management and collaboration software support for construction companies requiring field documentation solutions.
• Sage ConstructioncoreTechnology or IntegrationSage Construction software support as part of comprehensive construction industry IT solutions.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Dataprise: Dataprise is a US managed IT services provider offering managed IT, cybersecurity, and cloud services to mid-market and enterprise clients across multiple regions — directly comparable in business model, service mix, and customer profile to Premier One.
• Stratosphere Networks: Stratosphere Networks is a managed IT services and cybersecurity provider serving SMB and mid-market clients — overlapping closely with Premier One's PremierCARE, PremierPROTECT, and PremierCLOUD offerings and customer size profile.
• Netgain Technology: Netgain Technology provides managed IT, cloud hosting, and cybersecurity services to SMB and mid-market clients with a focus on regulated industries, directly comparable to Premier One's managed services and compliance-driven positioning.
• Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity MSP serving mid-market clients across multiple US regions, with vertical specializations — comparable in service portfolio, scale, and go-to-market to Premier One.
• ProActive Technology Management: ProActive Technology Management is a managed IT services provider offering managed support, cloud, and cybersecurity to SMB clients — directly overlapping with Premier One's core managed services portfolio and customer base.
• Riverside Technologies: Riverside Technologies is a Midwest-based managed IT, cybersecurity, and cloud services provider serving mid-market clients — a regional comparable given Premier One's Midwest anchor and similar service mix.
• US Signal: US Signal is a managed services, cloud, and data center provider offering IT infrastructure and managed security to mid-market and enterprise clients — comparable in cloud and managed security stack to Premier One's PremierCLOUD and PremierPROTECT.
• Bell Techlogix: Bell Techlogix provides managed IT, cloud, and end-user support services to mid-market and enterprise clients — comparable in delivery model and customer profile to Premier One's multi-site managed services.

Broad incumbents

• Rackspace Technology: Rackspace is a global, multi-cloud managed services provider offering cloud managed services across AWS, Azure, and Google Cloud. While much larger and broader, it overlaps with Premier One's PremierCLOUD Azure/managed cloud positioning.
• Kyndryl: Kyndryl is a large global managed infrastructure services provider serving enterprise clients with hybrid cloud, managed services, and security — a broad incumbent that competes with Premier One for larger multi-site enterprise IT mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/P1Cloud
• Facebookfacebook.com/PremierOneIT
• LinkedInlinkedin.com/company/premieroneit
• Instagraminstagram.com/premieroneit

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Premier One