IMI Solutions

What IMI Solutions does

IMI Solutions (legal name Information Management Integration Pty Ltd) is an Australian-headquartered IT services company founded in 1999 and based in Rockdale, NSW, with a second integration centre in Derrimut, Melbourne. The company delivers end-to-end technology infrastructure services across Australia and New Zealand through three pillars: Design (technology architecture and implementation across data centre, network, digital workplace, cloud, and edge environments), Deploy (multi-site IT project services including integration-centre staging, imaging, configuration, IT audit, site readiness, and nationwide rollout execution), and Support (managed IT services including workforce augmentation, lifecycle management, service desk, and onsite maintenance). IMI operates a 220+ point-of-presence network covering metro, regional, and remote locations and runs a proprietary IMX inventory management platform for real-time asset visibility across its integration centres.

IMI is differentiated by a vendor-agnostic delivery model, a National Measurement Institute licence enabling legal-for-trade POS verification, and director-level project sponsorship on every engagement. The company employs 101–250 people and supplements its W-2 workforce with a national subcontractor technician network. The go-to-market is direct enterprise sales — consultative, project-led engagement with large organisations requiring multi-site deployments; pricing is quote-based and not publicly disclosed. Revenue is generated from a mix of professional services (project deployment, audits, NMI verification) and managed services (workforce augmentation, lifecycle management, service desk, onsite maintenance).

The customer base is entirely enterprise and skews toward large multi-site operators: marquee logos include IBM (since 1999), Coles (since 2003), NAB (since 2008/2020), Luxottica, Reddy Express (Viva Energy), Craveable Brands, Greencross, Team Global Express, Nutrien Ag Solutions, St Vincent's Health Australia, Epworth HealthCare, Victoria University, and ADVA. Industries served include grocery and convenience retail, retail banking, healthcare and aged care, eyewear retail, QSR, agricultural retail, logistics, tertiary education, and telecommunications. The company is privately held and founder-led (Managing Director Doron Rom); no external funding rounds or institutional investors are disclosed, and the firm was rebranded in 2025 to position for a design-led growth phase.

Name

IMI Solutions

Legal name

Information Management Integration Pty Ltd

Website

https://imi.solutions

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

IMI Solutions is an Australian IT services firm (founded 1999) that designs, deploys, and supports multi-site technology infrastructure for enterprise clients across Australia and New Zealand via a 220+ point-of-presence network.

Ownership category

akta.pro rank

Product category

IT Deployment and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT deployment services
• Managed IT services
• Technology infrastructure
• POS rollout services
• IT lifecycle management

Headquarters

HQ city

Rockdale

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. IT Support and Managed Services: Provides scalable IT support including service desk, onsite maintenance, workforce augmentation, and lifecycle management. Engineers embed into client environments as extensions of their teams.
2. IT Project Deployment Services: End-to-end technology deployment services including solution design, integration centre services (staging, imaging, configuration), IT audits, site readiness preparation, and nationwide deployment execution.
3. IT Lifecycle Management: Full lifecycle management from commissioning and deployment through maintenance, refresh, refurbishment, redeployment, and secure retirement of IT assets.
4. NMI Verification Services: National Measurement Institute licensed verification of Point of Sale systems as legal for trade, including compliance testing and regulatory submission management.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

IMI Solutions provides enterprise IT services across Australia and New Zealand organised into three pillars: Design (vendor-agnostic technology architecture and planning), Deploy (end-to-end multi-site technology deployment including integration centre staging, IT audit, site readiness, and NMI verification), and Support (managed IT services covering workforce augmentation, lifecycle management, service desk and onsite maintenance). The company serves enterprises with large distributed footprints, delivering large-scale rollouts such as the 675-store Reddy Express POS deployment.

Product overview

IMI Solutions is an IT services company offering a unified portfolio of three core service pillars: Design (technology architecture and implementation), Deploy (IT project services), and Support (managed IT services). The Design service provides expert architecture for data centre, network, cloud, AI and edge environments through Solution Architecture, Discovery & Planning, and Technology Build modules. The Deploy service handles end-to-end technology deployments with components including Integration Centre Services, IT Audit, Site Readiness, Deployment, and NMI Verification. The Support service offers IT Resource & Workforce Augmentation, IT Lifecycle Management, Service Desk, and Onsite Maintenance. The company also operates the IMX inventory management platform for real-time asset tracking across their integration centres in Sydney and Melbourne.

Differentiator

Problem solved

Functional benefit

Products and services

• Design Vendor-agnostic technology architecture and implementation services for enterprise IT environments spanning data centre, digital workplace, network, cloud, AI and edge. Includes Solution Architecture, Discovery & Planning, and Technology Build services for enterprise customers planning complex infrastructure projects.
• Deploy End-to-end technology deployment services for enterprise customers across Australia and New Zealand. Includes Solution Design, Integration Centre Services, IT Audit, Site Readiness, on-site Deployment, and NMI Verification. Delivered by certified engineers nationwide to support large-scale multi-site rollouts.
• Support Scalable managed IT services for enterprise customers, including IT Resource & Workforce Augmentation, IT Lifecycle Management, Service Desk and Onsite Maintenance. Provides certified engineers who embed into client environments as an extension of internal IT teams, with 24x7 availability across metro, regional and remote locations in Australia.
• NMI Verification National Measurement Institute licensed Point of Sale (POS) system verification service that certifies systems as legal for trade under Australian Government standards. Integrates directly into deployment workflows so compliance is achieved from day one of trading. Available to retail and convenience customers deploying POS infrastructure across Australia.
• IMX Inventory Management Platform Proprietary real-time inventory management platform providing live dashboards for stock on hand, project allocations, serial tracking, PO status and dispatch activity across IMI's integration centres in Sydney and Melbourne. Used internally to manage customer equipment through staging, configuration and deployment workflows.

Quantifiable outcome

• 673 stores rolled out in 19 weeks, 3 weeks ahead of schedule
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Dell TechnologiescoreTechnology or Integration · 1 January 2015Dell Authorized Partner since 2015. IMI has received Dell First Choice Awards in 2020, 2022, 2023, and 2024, recognising excellence in Dell technology deployment and partnership.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brennan IT: Australian managed IT services and consulting firm serving mid-market and enterprise clients with infrastructure, cloud, and lifecycle support. Comparable in geographic focus and managed services / IT support offering.
• Logicalis Australia: Mid-market IT solutions integrator focused on infrastructure, managed services, and multi-site deployments across Australia. Comparable business model with vendor-agnostic deployment and managed support services for enterprise clients.
• Insight Enterprises Australia: Global technology solutions integrator with Australian operations focused on hardware/software procurement, deployment, and lifecycle services. Highly comparable in IT deployment and lifecycle management offering.
• Compucom (Connection): North American IT services firm specialising in multi-site technology deployment, lifecycle management, and managed services for enterprises. Closely comparable business model focused on large-scale distributed rollouts.
• blueAPACHE: Australian IT managed services and infrastructure provider specialising in multi-site enterprise deployments, cloud, and ongoing support. Direct peer for nationwide rollout and managed services model.
• Data#3: Australian IT services and solutions provider delivering infrastructure, cloud, and managed services to enterprise and government. Comparable scale and multi-vendor deployment/managed services orientation, with strong vendor partnership ecosystem.
• Datacom: Australia and New Zealand-headquartered IT services firm offering managed services, cloud, and digital transformation. Directly comparable in geographic focus, enterprise customer profile, and end-to-end IT services portfolio including deployment and support.

Broad incumbents

• DXC Technology Australia: Global IT services incumbent delivering infrastructure, cloud, applications, and workplace services across Australia. Provides overlapping capability with IMI's deploy/support offerings but at much larger scale.
• Fujitsu Australia: Large global IT services firm with deep Australian operations providing consulting, systems integration, managed services, and infrastructure deployment. Overlaps with IMI's enterprise IT services portfolio at greater scale.
• Unisys Australia: Global IT services firm with Australian presence delivering infrastructure services, workplace modernisation, and managed support. Overlapping capabilities with IMI's support and deployment services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/InformationManagementIntegration
• LinkedInlinkedin.com/company/information-management-integration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMI Solutions