Nutmeg Consulting

What Nutmeg Consulting does

Nutmeg Consulting, Inc. is a privately held managed IT services provider founded in 2003 and headquartered in Rocky Hill, Connecticut. The firm delivers outsourced IT infrastructure, cybersecurity, cloud, helpdesk, and compliance services to small and mid-sized organizations, with a defined vertical specialization in nonprofit and homeless service agencies. Its core technology stack spans standard managed-IT tooling (endpoint protection, managed threat response, SOC monitoring, Google Workspace administration) layered with proprietary vertical software for the homeless services sector, including a customized Homeless Management Information System (HMIS), a Mobile Outreach App for offline-capable field data collection, a Now Serving queue management tool, and a Point-in-Time (PIT) count application used by state-level homelessness assessments.

The company operates a tiered subscription model — LSW Business and LSW Enterprise — billed annually with no long-term contract lock-in, complemented by a 3-month evaluation trial. Service delivery combines a direct sales motion (phone outreach and 15-minute consultative inbound) with a self-service client portal for tickets and documentation. Customer concentration is low and de-centralized: all publicly named reference customers are nonprofit or social service organizations (Advancing CT Together, Community Action Partnership of North Dakota, TVCCA, Pine Street Inn, Catholic Social Services, The Housing Collective), with reported 95% customer retention and 14+ year average client tenures. Geographic scope is regional — Connecticut and the broader East Coast, with isolated accounts further afield (e.g., North Dakota). The company is bootstrapped, with no disclosed funding rounds, parent organization, acquisitions, or executive turnover, and operates with a small team (11-50 employees).

Name

Nutmeg Consulting

Legal name

Nutmeg Consulting, Inc.

Website

https://nutmegit.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Nutmeg Consulting is a Rocky Hill, Connecticut-based managed IT services provider founded in 2003, serving primarily nonprofit and homeless service agencies across the East Coast with subscription-based IT support, cybersecurity, and proprietary HMIS software applications.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• HMIS solutions
• Nonprofit IT support
• Cybersecurity services
• Cloud services

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly managed IT services providing ongoing support, maintenance, cybersecurity, and IT infrastructure management for clients on a subscription basis.
2. IT Consulting and Implementation: Project-based IT consulting services including technology assessment, solution design, and implementation support.
3. HMIS Services: Specialized Homeless Management Information System services including design, implementation, and ongoing management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Nutmeg Consulting provides managed IT services and customized Homeless Management Information System (HMIS) solutions to nonprofits, homeless service agencies, and small-to-mid-market businesses on the U.S. East Coast. Core offerings include 24/7 IT support, cybersecurity, cloud services, business continuity, and a proprietary software suite (HMIS Software, Mobile Outreach App, PIT App, Now Serving Tool) purpose-built for social services data management and HUD compliance.

Product overview

Nutmeg Consulting offers a unified portfolio of managed IT services and specialized software solutions. Their core offerings include Managed IT Services (available in Business and Enterprise tiers) providing 24/7 support and cybersecurity, along with HMIS Software and HMIS (Homeless Management Information System) solutions for homeless service organizations. The product lineup includes specialized applications: Mobile Outreach App for field data collection, Now Serving Tool for queue management, and PIT App for Point-in-Time counts. Supporting services include Data Management, Cybersecurity, Business Continuity Disaster Recovery, Cloud Services, Team Collaboration, Remote & On-Site Support, IT Infrastructure, VoIP, and IT Compliance. The company primarily serves nonprofits and business advisors, with a focus on Connecticut and the East Coast.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services offering 24/7 support, system maintenance, cybersecurity, and infrastructure management delivered in two annual subscription tiers (LSW Business and LSW Enterprise) for nonprofits and small/mid-market businesses.
• HMIS (Homeless Management Information System) Multi-faceted HMIS solution designed, documented, implemented, and managed by Nutmeg Consulting for communities throughout the East Coast, supporting HUD-compliant homeless service data tracking with content specialists.
• HMIS Software Specialized Homeless Management Information System software for tracking and managing homeless service data, Point-in-Time counts, and community program outcomes, backed by 15+ years of domain experience.
• Mobile Outreach App Mobile application enabling real-time outreach data collection for field workers, with offline capabilities that sync when reconnected — used by homeless service agencies to capture field-level program data.
• Now Serving Tool Queue management tool designed to improve waiting room operations and track client service interactions for social services and other client-facing programs.
• PIT App (Point-in-Time App) Application for conducting and streamlining the annual Point-in-Time count process, enabling state-level HMIS platforms to capture accurate homelessness data with reduced errors and paperwork.
• Data Management Data management services including dashboards, reporting, and analytics to help nonprofit and social service organizations evaluate program data and make informed decisions while reducing paperwork.
• Cybersecurity Security services including endpoint protection, managed threat response, 24/7 SOC monitoring, managed device/file encryption, advanced email protection, MFA, dark web monitoring, and security awareness training.
• Business Continuity Disaster Recovery Disaster recovery planning and execution services that protect critical data and ensure operational continuity for nonprofits and mid-market organizations.
• Cloud Services Cloud computing services and solutions to help organizations migrate, manage, and optimize their cloud infrastructure, including Google Workspace administration.
• Remote & On-Site Support Technical support delivered both remotely and on-site to address IT issues and maintain operational systems for nonprofit and business clients.
• IT Infrastructure Infrastructure design, implementation, and management services to support organizational technology needs, including network firewall security and IT compliance.
• VoIP Voice over IP phone solutions for business communications delivered as part of the managed IT services portfolio.
• IT Compliance Services helping organizations meet regulatory and compliance requirements related to technology and data security, including DLP programmatic detection and data retention.
• Team Collaboration Solutions to improve team communication and collaboration, including Google Workspace management, shared drives, and document storage.
• IT Consulting and Implementation Project-based IT consulting services including technology assessment, solution design, and implementation support for nonprofit and mid-market clients.

Quantifiable outcome

• 95% customer retention rate
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• WellSky: WellSky offers a broad human services technology platform including HMIS solutions for communities serving homeless populations, overlapping with Nutmeg's specialty but as part of a much larger portfolio across health and social services.
• SHI International: SHI International is a large-scale IT solutions provider offering managed services, software licensing, and cybersecurity across all organization sizes—a much broader incumbent that nonetheless competes for nonprofit and SMB IT spend.
• Bonterra (formerly Social Solutions): Bonterra provides case management and HMIS software (Apricot, Efforts to Outcomes) to social service nonprofits, serving the same HUD-adjacent customer segment with broader SaaS infrastructure than Nutmeg's bespoke implementations.

Direct peers

• Ntiva: Ntiva provides managed IT services, cybersecurity, and cloud solutions to small and mid-sized organizations, overlapping with Nutmeg's managed IT offering and similar tiered subscription structure for non-enterprise customers.
• Kosh Solutions: Kosh Solutions specializes in IT support and managed services for nonprofits and associations, directly comparable in vertical specialization, customer profile, and managed-IT subscription model to Nutmeg Consulting.
• iCorps Technologies: iCorps is a New England-based managed IT services and consulting firm serving mid-market and nonprofit clients with similar subscription-style support, cybersecurity, and cloud offerings—directly comparable in scale and customer profile.
• Eccovia (ClientTrack): Eccovia's ClientTrack is a leading HMIS and coordinated-entry platform for homeless service agencies and Continuums of Care, directly comparable to Nutmeg's HMIS deployments in target customer and regulatory use case.
• Bitfocus: Bitfocus provides HMIS solutions (Clarity Human Services) specifically designed for homeless service agencies and Continuums of Care, directly competing with Nutmeg's customized HMIS offering for the same HUD-regulated nonprofit customer base.
• Dataprise: Dataprise is a managed IT services provider with a strong focus on nonprofit and mid-market customers, offering similar 24/7 support and cybersecurity tiers and serving clients with comparable compliance requirements.

Regional players

• Carousel Industries: Carousel Industries is a Rhode Island-based IT services and managed services provider with East Coast reach, competing in the same regional IT services market as Nutmeg but serving a broader enterprise customer base rather than specializing in nonprofits.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nutmeg Consulting