HealthTrack Medical Systems

What HealthTrack Medical Systems does

HealthTrack Medical Systems Pty Ltd is a privately held Australian healthcare software company founded in 2001 and headquartered in Fortitude Valley, Brisbane. It builds and sells an integrated practice management and clinical information system (PMS/CIS) for specialist medical practices across Australia and New Zealand, with specialty-specific modules for Cardiology (echo reporting, Holter monitoring, ECG), Ophthalmology (ZEISS worklist integration, Smart Text), and Respiratory & Sleep (lung function laboratory, sleep study, CPAP, home oxygen). The platform is delivered as both a cloud-hosted and on-premise deployment, with a mobile Doctor Portal and a Patient Connect module for automated recalls and SMS reminders.

The technology stack centres on a proprietary HL7 interface engine for bi-directional hospital EMR sync (including Cerner), full DICOM-compliant imaging for cardiac and ophthalmic diagnostics, native Medicare/DVA and HealthLink e-delivery integrations, and — as of 2024 — a natively integrated AI Scribe suite covering ambient consult listening, voice dictation, and AI-generated clinical notes and referral letters. The company reports more than 100 customers (milestone reached in 2021) including large enterprise deployments such as Advara HeartCare (150 cardiologists on a single instance), Monash Health / Victorian Heart Hospital (~1,000 users, 140 concurrent sessions), and multiple state health networks (CALHN, Eastern Health, QLD Health, SA Health, Latrobe Regional Health).

The business model is subscription SaaS billed annually, with quote-based pricing tied to the specialty modules selected and user count. GTM is direct enterprise field sales, led by a "Book a Demo" website conversion path and supported by customer testimonials, case studies, and customer logos. The company is bootstrapped (no disclosed funding rounds or external investors), has a four-person named leadership team, and is pursuing ISO 27001 certification to support larger enterprise and public sector tenders. Geographic footprint is limited to Australia and New Zealand with no stated international expansion.

Name

HealthTrack Medical Systems

Legal name

HealthTrack Medical Systems Pty Ltd

Website

https://healthtrack.com.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

HealthTrack Medical Systems is a private Australian healthcare software company providing an integrated practice management and clinical information system (PMS/CIS) for specialist medical practices across Australia and New Zealand, focused on cardiology, ophthalmology, respiratory/sleep, and public hospital deployments.

Ownership category

akta.pro rank

Product category

Specialist Healthcare Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA)

Keywords

• Practice management software
• Clinical information systems
• Specialist medical software
• Healthcare AI documentation
• Medical practice billing

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): Subscription-based pricing model for the practice management and clinical information system. Pricing based on specialty modules selected and number of users. Available as cloud or on-premise solution.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

HealthTrack provides an integrated Practice Management and Clinical Information System (PMS/CIS) purpose-built for specialist medical practices in Cardiology, Ophthalmology, and Respiratory & Sleep. The platform combines administrative functions (scheduling, billing, referrals) with clinical documentation, DICOM imaging, HL7 hospital integrations, and natively embedded AI ambient listening and dictation. It is sold as an annual subscription with cloud or on-premise deployment to practices and hospital departments across Australia and New Zealand.

Product overview

HealthTrack Medical Systems offers a unified practice management and clinical information system (PMS/CIS) designed for specialist medical practices. The core HealthTrack platform combines Practice Management and Clinical Reporting modules in one integrated system, with specialty-specific modules for Cardiology, Ophthalmology, and Respiratory & Sleep. AI Scribe provides ambient listening and dictation capabilities natively integrated into the PMS. The Doctor Portal enables mobile access for clinicians, while Patient Connect automates patient communications. HealthTrack is available as both cloud-hosted (HealthTrack Cloud, launched 2016) and on-premise deployment options.

Differentiator

Problem solved

Functional benefit

Products and services

• HealthTrack PMS/CIS Platform All-in-one practice management and clinical information system (PMS/CIS) for specialist medical practices, combining practice management and clinical reporting features in one integrated platform with specialty-specific modules for Cardiology, Ophthalmology, and Respiratory & Sleep.
• Cardiology Module Specialty-specific cardiology workflows including echo reporting with customisable templates and automated calculations, Holter monitoring integration, ECG interpretation, heart failure management, cardiac device monitoring, DICOM cardiac imaging, and stress test management.
• Ophthalmology Module Tailored ophthalmology workflows with integrated patient records across all ophthalmology workflows, Smart Text for auto-generating reports from clinical measurements, ZEISS worklist management integration, ophthalmology-specific appointment scheduling, triage management, and billing for ophthalmology procedures including Medicare and DVA claims.
• Respiratory & Sleep Module Comprehensive respiratory and sleep medicine workflows including the Lung Function Laboratory Module for testing and reporting, Sleep Study support for scheduling and equipment management, CPAP treatment tracking and equipment management, and Home Oxygen Module for prescription tracking and compliance reporting.
• AI Scribe AI-powered speech-to-text capabilities including Consult Ambient Listening for real-time transcription of consultations, AI Dictation for desktop and mobile voice input, and native PMS integration with custom formatting and automated workflows. Reduces manual data entry and eliminates copy-paste errors in clinical documentation.
• Doctor Portal Mobile access application enabling doctors to access their Diary, Billing, Patient Documents, and AI Dictation on the go, with full web browser functionality and data synchronisation across devices.
• Patient Connect Automated patient communication system handling recalls, booking reminders, questionnaire distribution, demographic updates, and other patient-facing notifications to improve engagement and reduce administrative burden.
• HealthTrack Cloud Cloud-hosted deployment option for the HealthTrack platform, providing remote access from any location without on-premise infrastructure requirements.

Quantifiable outcome

• Reduces admin workloads by 35-40%
• +7 more outcomes

Named customers19 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability6 records

Feature11 records

Partnerships

Five partnerships are on record, tiered core.

• CernercoreTechnology or IntegrationMonash Health selected HealthTrack through competitive tender for its proven HL7 interface engine, configurable reporting templates, and end-to-end automation. HealthTrack integrates seamlessly with Monash Health's Cerner EMR via bi-directional sync.
• HealthLinkcoreTechnology or IntegrationHealthLink e-delivery integration enables instant transmission of clinical letters to referrers - no fax lines, no email attachments, no postage. One-click letter delivery featured in case studies as major efficiency driver.
• ZEISScoreTechnology or IntegrationZEISS worklist management integration with HealthTrack automates ophthalmology imaging worklists, reducing manual data entry between ZEISS equipment and patient records.
• DICOM (Industry Standard)coreTechnology or IntegrationHealthTrack's DICOM system is fully integrated with its PMS for accessing, viewing, reporting, and storing images in one place. Equipment-agnostic integration with all DICOM-compliant devices including Echocardiography, CT, Cath Labs.
• Medicare AustraliacoreTechnology or IntegrationHealthTrack integrates with Medicare for eligibility checks, Medicare/DVA claims processing, and billing management. Supports instant confirmation of patient Medicare enrolment and private-health cover.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Oracle Health (Cerner): Global hospital EMR giant whose Cerner platform HealthTrack integrates with at Monash Health. Represents the largest competitive threat as Oracle Health expands specialty and ambulatory capabilities into HealthTrack's core verticals.
• Meditech: Established hospital EHR vendor with ANZ deployments. Broad incumbent in the same hospital EMR market where HealthTrack competes for cardiology and specialty department contracts.
• Epic Systems: US-headquartered dominant hospital electronic medical record vendor expanding into ambulatory and specialty workflows globally. Broad incumbent in the same hospital EMR integration space where HealthTrack competes for specialty department deployments.

Direct peers

• Best Practice Software: Brisbane-based developer of Bp Premier, one of Australia's most widely used PMS platforms for general practice and specialist clinics. Closely comparable in product scope, geographic focus, and specialty practice customer base.
• Zedmed: Melbourne-based PMS and electronic medical record vendor serving GPs and specialists in Australia. Comparable product scope and ANZ distribution channels.
• Genie Solutions: Australian specialist-focused practice management and billing software vendor used by ophthalmologists, dermatologists, and other specialists. Direct overlap on specialty PMS functionality and ANZ customer base.
• MedicalDirector (Telstra Health): Australia's largest practice management and clinical software vendor, now part of Telstra Health, serving GPs and specialists across ANZ. Directly comparable as a PMS/CIS vendor targeting the same specialist and primary care customer base in the same geography.
• Intrahealth: New Zealand-originated PMS and EMR vendor with established ANZ presence, including specialist practice deployments. Directly comparable as a PMS vendor serving the same trans-Tasman market.
• Alcidion: ASX-listed healthcare informatics company providing patient flow, clinical documentation, and interoperability solutions to Australian hospitals and health services. Comparable in serving ANZ public-sector customers with hospital-focused software.
• Global Health (MasterCare, ReferralNet): Melbourne-based healthcare software vendor offering MasterCare, ReferralNet, and HotHealth platforms across specialist and allied health practices in ANZ. Comparable as a specialty and ambulatory-focused software vendor in the same region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/healthtrack-medical-systems-p-l

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthTrack Medical Systems