HARP Home Services

What HARP Home Services does

HARP Home Services is a privately held residential home services company headquartered in Windsor, Connecticut, delivering HVAC, plumbing, and electrical services to homeowners across Connecticut and Massachusetts. Founded in 1992 by Kevin Moriarty, the company operates from a single headquarters location and runs a field-service model with 30+ fully stocked service trucks dispatched across 168+ service locations. Core service lines include air conditioning installation/repair/tune-up, heating system service (furnaces, heat pumps, boilers), residential plumbing (water heaters, drain, gas piping), and electrical work (panel upgrades, EV chargers, generators, wiring), supplemented by indoor air quality solutions and 24/7 emergency response without after-hours surcharges.

HARP generates revenue primarily through one-time service calls and system installations, with a growing recurring component via the Comfort360 annual membership program that offers 15% service discounts, waived diagnostic fees, an instant $500 HVAC install credit, and priority scheduling. High-ticket installations are supported by a GreenSky consumer financing partnership offering 0% interest and deferred-payment terms. Pricing is quote-based with upfront transparent pricing and no emergency surcharges; promotional offers include $50 off service coupons, a $119 seasonal HVAC tune-up, $99 plumbing/electrical inspections, and military and senior discounts. The company is part of the Horizon Group following a 2016 partnership with Dave Geiger, holds multiple Connecticut and Massachusetts trade licenses, and reports an A+ BBB rating and nine-time Angie's List Super Service Award for HVAC.

The business is a direct-to-consumer residential operator with no enterprise customers; its go-to-market combines inbound phone, online scheduling through harpcanhelpyou.com, content marketing (DIY videos, blog), and community programs (Warm The Heart charity, Lennox Feel The Love). Customer reach is reported at 12,400+ homeowners served, supported by 100+ professionals and a training program mandating 150 hours of annual technician training across manufacturer partners including Lennox, Buderus, Bosch, Weil McLain, and AO Smith.

Name

HARP Home Services

Legal name

HARP Home Services, LLC

Website

https://harpcanhelpyou.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

HARP Home Services is a Connecticut-based residential home services company serving homeowners across Connecticut and Massachusetts with HVAC, plumbing, and electrical installation, repair, and 24/7 emergency service.

Ownership category

akta.pro rank

Product category

Residential HVAC & Home Services

NAICS

Facilities Support Services (561210), Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (561790), Home and Garden Equipment Repair and Maintenance (811411)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK)

Keywords

• Residential HVAC services
• Home plumbing services
• Electrical home services
• Indoor air quality
• Home maintenance plans

Headquarters

HQ city

Windsor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. HVAC Services: Air conditioning and heating installation, repair, and maintenance services for residential customers. Revenue generated from one-time service calls and system installations.
2. Plumbing Services: Plumbing repair, installation, and inspection services including water heater services, drain cleaning, and gas piping.
3. Electrical Services: Residential electrical services including repairs, panel upgrades, EV charger installation, and generator services.
4. Comfort360 Membership: Annual membership program offering 15% off all services, instant $500 HVAC install credit, waived diagnostic fees, members-only extended P&L warranty, priority scheduling, and 24/7 support. Generates recurring subscription revenue.
5. Financing Partnerships: Partnership with GreenSky for consumer financing on system installations and major repairs, generating referral or transaction-based revenue from financing arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

HARP Home Services provides residential heating, ventilation, and air conditioning (HVAC), plumbing, and electrical services to homeowners in Connecticut and Massachusetts. The company also offers indoor air quality solutions, generator installation, and a Comfort360 preventive maintenance membership plan, with 24/7 emergency availability and no overtime charges.

Product overview

HARP Home Services operates as a residential home services company offering a unified suite of comfort and infrastructure services. The core portfolio spans four primary service lines—Air Conditioning, Heating, Plumbing, and Electrical Services—supplemented by Indoor Air Quality solutions and 24/7 emergency response. Add-on modules include the Comfort360 membership program, HVAC financing options, and specialized product installations (Nest Smart Home, Lennox PureAir, Phenomenal Aire). The company positions itself as a full-service provider with same-day service, next-day installations, and no emergency charges, serving Connecticut and Massachusetts residential customers across 168+ locations.

Differentiator

Problem solved

Functional benefit

Brands

• Comfort360: A membership program offering comprehensive coverage for HVAC, plumbing, and electrical systems with proactive maintenance, exclusive discounts, and 24/7 support
• Warm The Heart
• Feel The Love

Products and services

• Residential HVAC Services Heating, cooling, and ventilation services including installation, repair, and maintenance of furnaces, central air conditioning, heat pumps, boilers, water heaters, and ductless systems for residential homeowners.

Quantifiable outcome

• No-breakdown guarantee on tune-ups - if system breaks down during season, tune-up cost applied to repair cost
• +6 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Horizon GroupcoreStrategic or Co-development Partner · 1 January 2016In 2016, HARP partnered with Dave Geiger to become part of the Horizon Group. This partnership enabled expansion of services to include plumbing and electrical while growing the team from 35 to over 100 professionals.
• LennoxcoreTechnology or IntegrationLennox is a key manufacturing partner for HVAC installations and replacements. HARP specializes in Lennox boilers, furnaces, and air conditioners. As a Lennox partner, they supply Lennox parts for faster repairs. Also partner for Feel The Love program.
• Lennox Feel The LoveminorGTM or Marketing PartnerFeel The Love is a joint community program where Lennox works with HARP to gift HVAC units to community heroes nominated by HARP customers who put others first but need help with their own needs.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Michael & Son Services: Mid-Atlantic residential services company offering HVAC, plumbing, electrical, and remodeling. Comparable three-trade offering to HARP, with similar founder-led history and regional concentration.
• Benjamin Franklin Plumbing: Neighborly franchise brand for residential plumbing services with an on-time guarantee. Directly comparable to HARP's plumbing service line including water heater and drain work.
• One Hour Heating & Air Conditioning: Neighborly franchise brand specializing in residential HVAC repair and installation with a strong same-day service promise. Closely comparable to HARP's heating and air-conditioning core, especially on customer-experience differentiation.
• Cool Today: Regional residential HVAC, plumbing, and electrical company in the Southeast. Comparable multi-trade residential services model though operating in a different geography.
• Mister Sparky: Neighborly franchise brand for residential electrical services. Directly comparable to HARP's electrical service line including panel upgrades, EV chargers, and generators.
• ARS / Rescue Rooter: American Residential Services provides residential HVAC, plumbing, and electrical services across the U.S. — the closest direct comparable to HARP's three-trade offering, though at significantly larger scale.
• Aire Serv: Neighborly franchise network for residential HVAC and heating services. Comparable to HARP on the heating/cooling service line and franchise-style local operator model.

Broad incumbents

• Roto-Rooter: National residential plumbing, drain cleaning, and water-damage brand owned by Chemed. Overlaps with HARP's plumbing service line but operates at national scale and does not specialize in HVAC/electrical.
• Petro Home Services: Multi-trade residential services company (HVAC, plumbing, electrical, generators) operating across the Northeast U.S. Highly comparable multi-trade model and regional geography to HARP.

Regional players

• Horizon Services (DE/MD/PA): Residential HVAC, plumbing, and electrical services company serving the Delaware Valley. Similar multi-trade residential focus as HARP, but operates in a different Northeast geography (not a direct competitor).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/harpcanhelp
• Facebookfacebook.com/HARPHomeServices
• LinkedInlinkedin.com/company/harphomeservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HARP Home Services