Intec for Business

What Intec for Business does

Intec for Business is a privately held UK software company founded in 1996 and headquartered in Sale, Manchester, that builds cloud-hosted case management and data intelligence solutions for B2B customers ranging from small teams to large corporate entities. Its product suite is anchored by InCase365, a cloud-based evolution of the legacy InCase Intelligence on-premise case management system, with near-complete customization and configuration. The platform is complemented by iDIS (Data Intelligence Solution), which ingests debtor data from any source and applies automated name and address matching to produce a single view of outstanding debts and surface trends or irregularities, and by Online Forms and Automated Client Portals that allow clients to submit referrals, upload evidence, and receive updates through self-service workflows integrated with the case system. The components share data through automated end-to-end transfer between modules.

The company operates a direct enterprise sales motion with named account managers and human-only support, contacts via [email protected] and phone, and a single UK office. Revenue is generated primarily through annual subscription licenses on InCase365, iDIS, and Online Forms, with tiered packages marketed as affordable and flexible for both small teams and large corporates; no public pricing is disclosed. Differentiators emphasized in its own materials are ISO 27001 accreditation, 30 years of operating history, UK-based support and development, and a partnership-style client relationship. The leadership team comprises Steve Gregory (Managing Director), Mark Grimley (Director), Loukas Gregory (Technical Director), and Theo Gregory, and no external institutional investors, funding rounds, or M&A activity are disclosed in the available record.

Name

Intec for Business

Legal name

Intec for Business

Website

https://intecforbusiness.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Intec for Business is a privately held UK software firm, founded in 1996 in Manchester, that sells subscription-based cloud case management (InCase365), data intelligence (iDIS), and automated client portals to B2B customers from small teams to large corporates.

Ownership category

akta.pro rank

Product category

Case Management Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

Keywords

• Case management software
• Cloud-based case management
• Data intelligence platform
• Online client portals
• Automated online forms

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. SaaS/Subscription Software Licenses: Cloud-based software solutions (InCase 365, iDIS, Online Forms) provided as subscription services with tiered packages suitable for small teams and large corporate entities. Revenue derived from recurring software licenses with flexible, budget-friendly options.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Intec for Business develops and sells cloud-based case management and data intelligence software for organizations. Its product suite includes InCase365 for case management, iDIS for data intelligence, and Online Forms / Automated Client Portals for digital data capture and client interaction.

Product overview

Intec for Business offers a suite of integrated enterprise software solutions for case management and data intelligence. The core product is InCase365, a cloud-hosted case management platform that evolved from the legacy InCase Intelligence product. This is complemented by iDIS (Data Intelligence Solution) for predictive data analysis and debt management, and Online Forms/Automated Client Portals for client-facing self-service capabilities. The products are designed to integrate and automatically transfer data between components, providing an automated end-to-end solution for businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• InCase365 Cloud-based case management software for organizations that need to manage cases, workflows, and related records.
• iDIS Data intelligence software for organizations that need to derive insight from operational and case data.
• Online Forms / Automated Client Portals Online forms and automated client portal capability that enables organizations to capture client data digitally and automate client interactions.

Quantifiable outcome

• Streamlined case management processes to save time and money

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Appian: Appian is a public low-code BPM and case management platform used by enterprises to automate end-to-end workflows. It competes with Intec for Business in the workflow and case management software category but serves a global, large-enterprise customer base rather than UK-focused debt and case management specialists.
• Pegasystems: Pega provides a low-code platform for case management, BPM and customer engagement used by large regulated organisations. Its Smart Investigate and collections offerings overlap with Intec's debt case-management focus, though Pega's addressable footprint is global and far broader in scale.
• monday.com: monday.com is a horizontal work-management and workflow platform that competes for the same SME/mid-market customers Intec targets with InCase365. While broader in scope, its case-board capabilities and integrations position it as an alternative for organisations evaluating dedicated case-management software.
• Salesforce: Salesforce (Service Cloud and Financial Services Cloud) is a dominant cloud case-management and CRM platform with extensive case-routing, automation and AI features. It competes with Intec's InCase365 for the same regulated business buyers, especially UK financial services and collections-adjacent firms with larger budgets.
• ServiceNow: ServiceNow provides enterprise case-management, workflow and automation software used heavily by UK regulated industries. Overlap with Intec is in case management and workflow automation, though ServiceNow targets larger IT and service-management budgets rather than Intec's debt-recovery niche.

Direct peers

• Nintex: Nintex sells process automation, workflow and cloud-hosted case-management tools aimed at business users. Like InCase365, it offers configurable, end-to-end automation that reduces manual case work, and competes directly for the same SMB-to-mid-market buyers seeking flexible cloud workflow software.
• ProcessMaker: ProcessMaker is a workflow and case-management platform delivered as low-code cloud software for businesses and government entities. It overlaps with InCase365 on case management and configurable workflows, serving a similar size tier of organisations that want to digitise manual processes without enterprise-scale platforms.
• Process Street: Process Street offers cloud-based workflow and process management software, including case-style forms, approvals and client-portal capabilities. It is a direct competitor to InCase365 for SMB and mid-market organisations automating case or back-office workflows, with similar recurring-subscription pricing.

Emerging players

• Kissflow: Kissflow is a low-code process, case and workflow automation platform aimed at mid-market businesses. Like InCase365, it is cloud-hosted, configurable, and positioned for business users needing end-to-end workflow automation without enterprise-grade complexity.

Others

• Experian (Collections & Debt Management): Experian provides UK credit-reference data and debt-management analytics that intersect directly with Intec's iDIS product. iDIS integrates Experian-style credit reference data into debtor analytics, so Experian is both a potential data partner and a competing analytics provider in the same debt-recovery workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intecsoftwareso
• Facebookfacebook.com/662537410596990

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intec for Business