Carbonhouse
Carbonhouse is a Charlotte-based website platform, operating as AXS Digital LLC, that provides the Showtime CMS — an event-first content management system — exclusively to Arts & Venues organizations including arenas, stadiums, performing arts centers and orchestras.
- Company typePrivate
- Founded2005
- HeadquartersCharlotte, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Carbonhouse does
Carbonhouse (legal entity AXS Digital LLC, dba carbonhouse) is a Charlotte, North Carolina-based website platform purpose-built for Arts & Venues, founded in 2005 and operating as a subsidiary within the AXS Group LLC family of companies. The company's core product is Showtime CMS, an event-first content management system that enables marketing, box office, communications and content teams at arts organizations, performing arts centers, orchestras, theaters, arenas, stadiums and convention centers to manage events, performances, schedules, on-sales, premium seating, subscriptions and multi-venue portfolios without involving developers. Showtime CMS integrates directly with eight or more major ticketing providers — AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb and Spektrix — to synchronize event dates, pricing, offers and availability across Event Detail Pages in real time. The product portfolio extends to Carbonhouse Exclusives (Signature, Premium Panel System, Flexible Tile System, Advanced Ticketing System, Interactive Visitor Guides and AI-Ready Event Content), a Web Accessibility module built around WCAG 2.2 AA best practices, and a managed Hosting & Support service with 24/7 in-house monitoring.
Carbonhouse operates an all-in-one subscription retainer model: clients pay a single predictable monthly fee that bundles hosting, support, security, CMS updates and unlimited training, with no add-ons, surprise billing or per-incident charges; out-of-scope work is the only hourly billing. Pricing is custom and not publicly disclosed, scaled to organization size, feature requirements and scope. The company sells exclusively through direct enterprise field sales, with prospects engaging via "Start a conversation" and "Book a Showtime CMS walkthrough" CTAs handled by the in-house Charlotte team; there are no self-serve, marketplace or reseller channels. The active client base exceeds 400 organizations across more than 1,000 cumulative event-first websites built, with named customers including The O2, SoFi Stadium, Madison Square Garden, Royal Albert Hall, Sydney Opera House, Grand Ole Opry, Hollywood Bowl, Atlanta Symphony Orchestra, Ballet West, State Theatre New Jersey and Ravinia Festival. Geographic reach is global from the Charlotte headquarters, with a Canadian entity (9390936 Canada, Inc.) supporting North American operations. The team is approximately 20+ individuals covering development, design, client services and support.
Carbonhouse firmographics
Firmographics- Name
- Carbonhouse
- Legal name
- AXS Digital LLC
- Website
- https://carbonhouse.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Carbonhouse is a Charlotte-based website platform, operating as AXS Digital LLC, that provides the Showtime CMS — an event-first content management system — exclusively to Arts & Venues organizations including arenas, stadiums, performing arts centers and orchestras.
- Ownership category
- akta.pro rank
Carbonhouse industry classification
Industry- Product category
- Event Management CMS for Arts & Venues
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)
- SIC
- Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- OTT Platform CMS & Content Operations (Catalog, Scheduling, Workflows) (MPAHAJAA)
- akta.pro secondary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
Keywords
Where Carbonhouse is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Carbonhouse business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription / Managed Services Retainer: Carbonhouse operates on a recurring subscription model bundled into a single predictable monthly retainer fee. The retainer covers hosting, support, security, CMS updates, and unlimited training — all included in one cost with no add-ons, no surprise billing, and no per-incident charges. Ongoing design assistance for new features, content refreshes and website upgrades is included. Hourly billing only applies when requested work falls outside the agreed scope.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full-service managed platform retainer (all-in-one) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Carbonhouse product offering
Product offeringCore offering
Carbonhouse sells Showtime CMS, an event-first content management system purpose-built for Arts & Venues. Showtime CMS enables marketing, box office, communications and content teams at performing arts centers, arenas, stadiums, convention centers and live entertainment brands to manage event schedules, on-sales, premium seating, ticketing integrations, subscriptions, season content and multi-venue portfolios without relying on developers. The platform is sold as an all-in-one managed subscription with bundled hosting, accessibility (WCAG 2.2 AA), 24/7 support and unlimited training, and integrates with leading ticketing providers such as AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb and Spektrix.
Product overview
Carbonhouse is an event-first website platform for Arts & Venues, built around its core Showtime CMS — an event-first content management system that handles events, performances, schedules, on-sales, premium seating, ticketing integrations, subscriptions, season content and multi-venue portfolios. The platform integrates with all major ticketing providers (AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb, Spektrix) to keep event data synchronized. The product portfolio is augmented by carbonhouse Exclusives — Signature (premium design solution), the Advanced Ticketing System, Premium Panel System, Flexible Tile System, AI-Ready Event Content, and Interactive Visitor Guides. Additional modules cover Web Accessibility (WCAG 2.2 AA) and managed Hosting & Support with 24/7 monitoring and unlimited training.
Differentiator
Problem solved
Functional benefit
Brands
- Showtime CMS: The event-first content management system built for Arts & Venues, designed for event marketers to handle events, performances, schedules, on-sales, ticketing integrations, subscriptions and multi-venue portfolios.
Products and services
- Showtime CMS
Quantifiable outcome
- 20+ years focused exclusively on Arts & Venues
- +4 more outcomes
Companies that use Carbonhouse
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
Carbonhouse technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability1 record
Feature10 records
Carbonhouse partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- AXScoreTicketing integration partner. Showtime CMS connects to AXS ticketing platform, pulling dates, times, pricing, offers and availability so Event Detail Pages stay aligned with what's on sale. AXS is one of the leading ticketing providers integrated with carbonhouse's platform.
- TicketmastercoreTicketing integration partner. Showtime CMS integrates with Ticketmaster to keep event pages accurate with real-time ticketing data including dates, times, pricing, offers and availability.
- TessituracoreTicketing integration partner. Showtime CMS integrates with Tessitura's ticketing and CRM platform for arts organizations, supporting event data synchronization across the platform.
- PaciolancoreTicketing integration partner. Showtime CMS connects to Paciolan's ticketing system, supporting event discovery, ticketing hand-offs and inventory messaging for arts and venue clients.
- AudienceViewcoreTicketing integration partner. Showtime CMS integrates with AudienceView's ticketing and digital platform for arts organizations, enabling synchronized event data and accessible ticketing pathways.
- EtixcoreTicketing integration partner. Showtime CMS connects to Etix ticketing platform, supporting event listings, on-sale data and ticket availability displays.
- TicketWebcoreTicketing integration partner. Showtime CMS integrates with TicketWeb, a ticketing provider serving arts and venue clients, with data synchronized across Event Detail Pages.
- SpektrixcoreTicketing integration partner. Showtime CMS connects to Spektrix ticketing system, supporting accessible ticketing journeys and real-time event data for Arts & Venues clients.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Carbonhouse competitors and assessment
Company assessmentDirect peers
- AudienceView: AudienceView is a ticketing and digital engagement platform serving performing arts, sports, and live entertainment organizations. It is another direct ticketing integration partner of carbonhouse and competes for the same enterprise arts and venue digital-stack budgets.
- Vendini: Vendini provides ticketing, CRM, and event management software for live entertainment venues, promoters, and arts organizations. It targets a similar mid-market enterprise segment and competes directly with carbonhouse on the venue website + ticketing workflow.
- Tessitura: Tessitura is a unified CRM, ticketing, and marketing platform purpose-built for arts and cultural organizations. It directly overlaps with Carbonhouse on the arts-organization customer base and integrates tightly with the same category of venues that Carbonhouse serves, making it the closest functional peer for CRM/website workflows in performing arts.
- PatronBase: PatronBase is a UK-based ticketing, CRM, and marketing platform built for arts organizations, theatres, and venues. It is a regional direct peer with comparable offerings to carbonhouse for arts and venue customers in the UK market.
- Spektrix: Spektrix is a ticketing, CRM, and digital platform purpose-built for arts organizations and venues, with deep penetration in the UK market. It is one of carbonhouse's integrated ticketing partners and a direct competitor on the website/digital-front layer for arts clients.
- PatronManager: PatronManager is a CRM and ticketing platform built natively on Salesforce, focused exclusively on arts and cultural organizations. It competes for the same arts-organization digital stack and overlaps on patron management, subscriptions, and event-driven workflows.
Broad incumbents
- WordPress VIP: WordPress VIP is the enterprise edition of WordPress used by large organizations for content-rich websites. It is a broad incumbent competing for the same enterprise web spend as carbonhouse from arts organizations and venues looking for a generalist platform with custom design flexibility.
- AXS: AXS is a major ticketing and live entertainment platform and the parent group of carbonhouse (AXS Group LLC). It is a broad incumbent in the same ecosystem — both partner and corporate parent — and a comparable enterprise in live entertainment digital infrastructure.
- Ticketmaster: Ticketmaster is the world's largest ticketing platform and a deep integration partner of carbonhouse. As a broad incumbent, it dwarfs carbonhouse on scale but overlaps on the venue/arts digital-stack where websites hand off into ticket purchasing.
- Sitecore: Sitecore is an enterprise digital experience platform used by large organizations for content management, personalization, and commerce. It competes for the same enterprise CMS budget as carbonhouse in arts organizations and large venue portfolios seeking a single, broadly capable platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Carbonhouse social profiles
Digital presenceCarbonhouse compliance and trust
Trust signalCompliance1 record
Carbonhouse financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carbonhouse leadership team
Management profileNumber of profiles
Profiles7 records
Carbonhouse funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carbonhouse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carbonhouse
What does Carbonhouse do?
Carbonhouse sells Showtime CMS, an event-first content management system purpose-built for Arts & Venues. Showtime CMS enables marketing, box office, communications and content teams at performing arts centers, arenas, stadiums, convention centers and live entertainment brands to manage event schedules, on-sales, premium seating, ticketing integrations, subscriptions, season content and multi-venue portfolios without relying on developers. The platform is sold as an all-in-one managed subscription with bundled hosting, accessibility (WCAG 2.2 AA), 24/7 support and unlimited training, and integrates with leading ticketing providers such as AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb and Spektrix.
Is Carbonhouse a public or private company?
Carbonhouse is a private company. It is classified as corporate owned and is currently operating.
When was Carbonhouse founded?
Carbonhouse was founded in 2005. It employs 11 to 50 people.
Where is Carbonhouse based?
Carbonhouse is headquartered in Charlotte, United States, in the North America region.
How does Carbonhouse make money?
One revenue line is on record: subscription / Managed Services Retainer.
Who are Carbonhouse's main competitors?
Direct peers on record are AudienceView, Vendini, Tessitura, PatronBase, Spektrix and PatronManager. Broad incumbents are WordPress VIP, AXS, Ticketmaster and Sitecore.
Does Carbonhouse have an API?
No public API is recorded for Carbonhouse.
What industry is Carbonhouse in?
Carbonhouse's product category is Event Management CMS for Arts & Venues. Its primary akta.pro industry code is MPAHAJAA, OTT Platform CMS & Content Operations (Catalog, Scheduling, Workflows), with a secondary code of MPAGAJAA, Primary Ticketing Platforms & Box Office Systems. Its NAICS code is 71131 and its SIC code is 7990.