Pacific Networks
Pacific Networks is a privately held regional value-added reseller and installer of business phone systems (ESI, NEC, Panasonic, Polycom, Allworx, Net2Phone), structured cabling, security cameras, and IT services, serving SMB and mid-market customers across the Pacific Northwest and Texas.
- Company typePrivate
- Founded2001
- HeadquartersLake Oswego, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Pacific Networks does
Pacific Networks Inc. is a privately held, Oregon-incorporated technology solutions provider founded in 2001, operating from a Lake Oswego headquarters with regional offices in Spokane, Seattle, and Arlington (Texas). The company functions primarily as an authorized value-added reseller and installer for third-party business communication brands — ESI, NEC, Panasonic, Polycom, Allworx, and Net2Phone — offering phone systems in traditional PBX, on-premises VoIP, and cloud/hosted configurations, alongside SIP trunking, structured cabling (Cat 5/5e/6 and fiber optic), security cameras and access control, IT support services, IT asset retirement, electrical contracting, sound masking, overhead paging, and solar panel installation. Its stated differentiator is an "Extra Mile Approach" with on-site consultations, free quotes, 24-hour emergency technicians, and multi-vendor expertise that supports legacy equipment (Nortel, Lucent) alongside modern systems.
The customer base spans small, medium, and large businesses across multiple verticals, with named references in healthcare, banking, retail (Wells Fargo, Walgreens, KFC Companies, Xerox, Stimson Lumber, Ventura Foods, Ocean Beach Hospital), as well as call centers, multi-site operators, government facilities, and educational institutions. Revenue mechanics blend hardware and equipment sales, professional installation and service fees, recurring monthly service agreements (cloud PBX, SIP trunking, Net2Phone subscriptions, IT support contracts), and carrier-partnered telecommunications services. Marketing is conducted through regional local phone numbers, website-driven quote requests, referrals, and manufacturer/carrier partnerships rather than scaled digital channels.
The company employs 1–10 people, has no disclosed funding rounds, no parent company, no acquisitions, and no publicly available financials. Operating geographies cover the Portland metro and Western Oregon, Southwest Washington, Seattle/Tacoma, Spokane/Eastern Washington, and Texas (DFW Metroplex, Austin, Houston, San Antonio, Waco, Tyler, Texarkana). The business model is operationally labor-intensive, dependent on field technician capacity, vendor relationships, and regional SMB project flow rather than software or platform economics.
Pacific Networks firmographics
Firmographics- Name
- Pacific Networks
- Legal name
- Pacific Networks Inc.
- Website
- https://pacnetworks.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Pacific Networks is a privately held regional value-added reseller and installer of business phone systems (ESI, NEC, Panasonic, Polycom, Allworx, Net2Phone), structured cabling, security cameras, and IT services, serving SMB and mid-market customers across the Pacific Northwest and Texas.
- Ownership category
- akta.pro rank
Pacific Networks industry classification
Industry- Product category
- Telecommunications and IT Infrastructure Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), All Other Telecommunications (5178)
- SIC
- Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385), Communications Equipment, Nec (3669)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Data, Communications & Fiber Optic Cable (IMADAMAD), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)
Keywords
Where Pacific Networks is headquartered
LocationHeadquarters
- HQ city
- Lake Oswego
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Pacific Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Hardware and Equipment Sales: Sale of business phone systems, security cameras, access control equipment, cabling infrastructure components, and related hardware
- Installation and Service: Professional installation, maintenance, repair, and ongoing service for phone systems, cabling, security cameras, and IT infrastructure
- Recurring Services: Monthly service agreements, IT support contracts, and ongoing maintenance services
- Telecommunications Services: Dial tone services and carrier partnerships providing phone lines and connectivity
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | SIP Trunking - 50% savings on phone bills |
| Subscription | Monthly | Cloud/Hosted Phone Services - 50-75% less than traditional systems |
| Subscription | Monthly | Net2Phone Business VoIP - up to 70% cost savings |
| Other | Pay-as-you-go | 24 Hour Emergency Technicians |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Pacific Networks product offering
Product offeringCore offering
Pacific Networks sells, installs, and services business phone systems (traditional PBX, VoIP, and cloud/hosted configurations from brands such as ESI, NEC, Panasonic, Polycom, and Allworx), network and fiber optic cabling, security cameras and access control systems, IT support services, and electrical contracting. As an authorized reseller and integrator for multiple third-party manufacturers and carriers, the company delivers turnkey telecommunications, IT, and low-voltage infrastructure solutions to businesses across the Pacific Northwest and Texas.
Product overview
Pacific Networks is a technology solutions provider offering a comprehensive portfolio of business communication and IT services. The core offering centers on business phone systems available in three delivery models: Traditional PBX, VoIP, and Cloud/Hosted configurations. These phone systems incorporate various branded endpoints including ESI, Allworx, NEC, Panasonic, and Polycom devices, with supplementary services such as SIP Trunking and Net2Phone VoIP service. The company's service stack extends beyond communications to include network cabling (Cat 5/5e/6 and fiber optic), security systems (CCTV/surveillance cameras and access control), IT support services, and specialized offerings including sound masking, solar panels, and electrical services. As a value-added reseller and installer of these third-party products, Pacific Networks provides sales, service, installation, and maintenance across multiple regions in the US.
Differentiator
Problem solved
Functional benefit
Products and services
- Business Phone Systems Digital, VoIP, PRI, and cloud phone systems for business communication needs. Offered as traditional PBX, hosted/cloud PBX, or hybrid configurations with various features including mobility, desktop integration, voice recording, and multi-site networking.
- Traditional PBX/VoIP Phone Systems Onsite phone systems with advanced features, ultra-reliable VoIP and PBX systems with seamless integration capabilities for businesses requiring on-premises solutions.
- Cloud/Hosted Phone Services Cloud-based phone solutions delivered through the internet with seamless scalability, advanced features for call management, extension additions, call forwarding, voicemail management, and professional appearance. Also known as hosted PBX, virtual PBX, or cloud PBX systems.
- SIP Trunking Voice service that merges existing voice and data networks to deliver high quality communications with substantial savings. Enables connection of customer premise equipment with voice network, offering cost savings up to 50% and unlimited local/long-distance calling.
- Net2Phone VoIP Service Cloud-based VoIP phone service offering high-quality, low-cost business communications with unlimited calling plans to 24 countries, advanced business features, plug-and-play setup, and white glove service support.
- ESI Business Phones Desktop phones designed as the hub of business communications, featuring one-touch features for call recording, transfer, call park, conferencing, voicemail and DND. Includes ESI Cloud PBX integration with ESI Intelitouch for real-time communication across devices.
- Allworx VoIP Phones VoIP business phone systems for Spokane and surrounding areas, offering sales, installation, and service support.
- NEC Business Phones Business phone systems with service, installation, and support for Spokane, Portland, Lake Oswego, Washington and surrounding cities.
- Panasonic Business Phones Business phone repair, service, support, and installation for Panasonic systems in Spokane and Portland areas.
- Polycom Business Phones Polycom phone installation, repair, support, and maintenance services for offices and businesses in Dallas Fort Worth Metroplex and North Texas areas.
- Network Cabling Services Consultation, design, and installation of voice and data cabling infrastructure including Cat 5, Cat5e, Cat6, and fiber optic cabling. Services include structured cabling, network infrastructure design, router and switch installation, racks and cabinets, patch panels, and multi-room/multi-site network installation.
- Fiber Optic Cabling Fiber optic installation and infrastructure services for voice and data applications in Dallas Fort Worth, North Texas and surrounding areas.
- Security Cameras/CCTV Security camera and surveillance system sales, installation, and service. Includes remote viewing from phone, digital video recorders (DVR), IP and megapixel cameras, hidden cameras, network video recorders (NVR), PTZ cameras, and night vision cameras.
- Access Control Systems Building access control systems including door strikes, key fobs/proximity cards, keypad access, fingerprint access, and card access solutions.
- Sound Masking/White Noise Systems Sound masking systems using white or pink noise to mask human speech and other sounds in office environments, increasing worker concentration and privacy. Includes speaker installation above suspended ceilings or in rafters.
- Overhead Paging/Intercom Systems Commercial and industrial overhead paging and intercom systems for warehouses, dealerships, factories, retail stores, malls, hospitals, and schools. Includes entry management and door access control.
- IT Support Services Comprehensive IT services including proactive IT services, asset retirement, remote backup and disaster recovery, anti-spam software, hardware purchasing, email archiving, help desk software, networking support, hosted desktops, cloud storage, unified communications, voice solutions, and application development.
- IT Asset Retirement End-to-end IT asset disposition (ITAD) services with secure chain of custody tracking, data destruction, compliance with regulations, and serialized asset tracking. Includes secure data wiping, government-level data destruction, and zero landfill policy for environmentally responsible recycling.
- Solar Panel Systems Solar panel sales, service, and installation for residential and commercial properties. Features SolarWorld monocrystalline solar panels with 25-year linear performance guarantee and 10-year product workmanship warranty.
- Electrical Services Electrical contractor services including high and low voltage electrical work for residential, commercial, new construction, and remodeling. Services include design building, electrical power distribution, LED lighting, lighting control systems, low voltage systems, parking lot lighting, PLC controls, traffic signalization, and trenching.
- Legacy System Maintenance Service and maintenance for legacy phone systems including Nortel, Nortel Norstar, Lucent, Panasonic DBS, Panasonic 576, DuVoice, Call Express, NEC Elite, and NEC IPK systems.
- Telecom Audits Telecommunications voice and data service audits and reviews to identify overcharges and cost savings. Includes comprehensive analysis of local phone, long-distance, data, internet, and wireless services.
Quantifiable outcome
- 50-70% cost savings with cloud communications compared to traditional phone systems
- +3 more outcomes
Companies that use Pacific Networks
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles5 records
Pacific Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Pacific Networks partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- ESI (Estech Systems, Inc.)coreAuthorized reseller and installer of ESI business phone systems including cloud PBX, VoIP, and desktop phones. ESI phones are American-made with integrated features and lifetime warranties. Pacific Networks promotes ESI's 2017 INTERNET TELEPHONY Product of the Year Award for ePhone7.
- Net2PhonecoreAuthorized reseller of Net2Phone business VoIP services. Net2Phone uses the cloud to offer high-quality, low cost business VoIP phone service, with potential savings up to 70% on communications costs. Pacific Networks provides professional service and installation.
- ComcastminorCarrier partner providing dial tone services. Listed among trusted carriers that Pacific Networks works with to provide telecommunications solutions.
- PolycomcoreAuthorized installer and service provider for Polycom business phones in the Dallas Fort Worth Metroplex and North Texas. Provides repair, installation, maintenance, and support services.
- NECcoreAuthorized dealer and installer of NEC business phone systems for Spokane and Portland areas. Provides service, installation, and support for NEC phone systems.
- PanasoniccoreAuthorized dealer for Panasonic business phones. Provides repair, service, maintenance, and installation for Panasonic systems in Spokane and Portland areas.
- AllworxcoreAuthorized sales, installation, and service provider for Allworx VoIP phone systems in Spokane and Portland metro areas.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Pacific Networks competitors and assessment
Company assessmentBroad incumbents
- ConvergeOne: Large national communications and collaboration systems integrator with deep Cisco, Avaya, and Genesys practices; broader in scale and OEM footprint than Pacific Networks but operates the same integrator-plus-managed-services model.
- 8x8: Cloud communications platform providing voice, video, contact center, and chat — competes for the same SMB/mid-market customer budget that Pacific Networks' hosted PBX, SIP trunking, and Net2Phone offerings target.
- RingCentral: Cloud-native UCaaS/CCaaS leader selling directly to SMBs and enterprises; not a direct reseller competitor, but its self-service cloud model is the structural threat to local PBX resellers like Pacific Networks.
- Vonage (Ericsson): Cloud communications provider (now part of Ericsson) offering UCaaS and APIs; competes with Pacific Networks' Net2Phone and cloud PBX offerings at the SMB tier with a national sales motion.
- Black Box Corporation: National low-voltage cabling, communications, and IT infrastructure integrator serving enterprise and government; comparable scope to Pacific Networks' structured cabling, voice, and security services lines but at a much larger scale.
Direct peers
- Granite Telecommunications: National multi-vendor communications and network services provider delivering voice, data, cabling, and managed services to SMB and multi-site enterprise customers; comparable as a direct competitor in managed communications services with a similar multi-OEM authorized-reseller model.
- NetCarrier: Managed communications and SIP/hosted services provider focused on SMB and mid-market voice, data, and cloud; comparable as a regional communications services and SIP trunking reseller with similar vendor partnerships.
- Vology: Managed IT and communications services provider offering network, voice, security, and cabling to mid-market and enterprise — comparable mix of cabling, IT support, and managed communications under one roof.
- NWN Carousel: Managed communications and cloud services provider offering UCaaS, contact center, networking, and managed services to mid-market and enterprise — comparable because of its combined PBX/UC, cabling, and managed-services mix serving multi-site customers.
- TeleDynamic Communications: Regional California-based business communications provider offering phone systems, cabling, surveillance, and IT services — nearly identical operating model to Pacific Networks with multi-OEM authorized-reseller positioning.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Pacific Networks social profiles
Digital presencePacific Networks compliance and trust
Trust signalCompliance7 records
Pacific Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pacific Networks leadership team
Management profileNumber of profiles
Pacific Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pacific Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pacific Networks
What does Pacific Networks do?
Pacific Networks sells, installs, and services business phone systems (traditional PBX, VoIP, and cloud/hosted configurations from brands such as ESI, NEC, Panasonic, Polycom, and Allworx), network and fiber optic cabling, security cameras and access control systems, IT support services, and electrical contracting. As an authorized reseller and integrator for multiple third-party manufacturers and carriers, the company delivers turnkey telecommunications, IT, and low-voltage infrastructure solutions to businesses across the Pacific Northwest and Texas.
Is Pacific Networks a public or private company?
Pacific Networks is a private company. It is classified as unknown and is currently operating.
When was Pacific Networks founded?
Pacific Networks was founded in 2001. It employs 1 to 10 people.
Where is Pacific Networks based?
Pacific Networks is headquartered in Lake Oswego, United States, in the North America region.
How does Pacific Networks make money?
Four revenue lines are on record. Hardware and Equipment Sales are the primary driver. The others are installation and Service, recurring Services and telecommunications Services.
Who are Pacific Networks's main competitors?
Broad incumbents on record are ConvergeOne, 8x8, RingCentral, Vonage (Ericsson) and Black Box Corporation. Direct peers are Granite Telecommunications, NetCarrier, Vology, NWN Carousel and TeleDynamic Communications.
Does Pacific Networks have an API?
No public API is recorded for Pacific Networks.
What industry is Pacific Networks in?
Pacific Networks's product category is Telecommunications and IT Infrastructure Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of IMADAMAD, Data, Communications & Fiber Optic Cable. Its NAICS code is 51711 and its SIC code is 3576.