Sercaman

What Sercaman does

Sercaman, S.L. is a Spanish information-technology solutions provider headquartered in Toledo, with additional facilities in Talavera de la Reina (the TalaSpace innovation hub) and Madrid. Operating for over 30 years under the brand "Sercaman" (with "Sercaman-Serprosa" referenced as an internal division), the company delivers integrated technology services to SMEs, educational institutions, and public administrations. Its stated focus areas span IT equipment distribution, managed IT infrastructure, printing and document management, cybersecurity, and audiovisual solutions. The firm holds ISO 9001 and ISO 14001 certifications, a Madrid Excelente seal, Red Hat Advanced Business Partner status, and an ENS (Spanish National Security Framework) declaration of conformity.

The product portfolio is structured around two layers: a horizontal managed-IT stack branded "TAIS" (Technology All Included by Sercaman) that bundles hardware, networking, servers, security, printing, and the proprietary DocShare document-management platform (offered as SaaS or on-premise with AEAT-certified digitalization and GDPR-compliant EU hosting); and a vertical education suite called Proyecto HADA that integrates the Monk adaptive competency-assessment platform, the Mi Huella Digital emotional/digital-protection system (aligned with Spain's LOPIVI law), the distributed Logobrain phonetic method, Aula Multisensorial sensory classrooms, and Aulas ADA advanced digital classrooms. TalaSpace functions simultaneously as a customer demo venue, an in-house training facility for staff and channel partners (Red Hat, Fortinet, LaiaTech, Corac), and a podcast studio used for the company's educational podcast initiative.

Sercaman generates revenue through five streams: hardware sales (computers, multifunction devices, interactive displays, audiovisual equipment), managed IT services (including the TAIS all-included contract model), printing services anchored by PaperCut MF, subscription-based document management (DocShare) and educational platforms (HADA components), and project-based professional services for digital transformation. Pricing is not publicly disclosed and is customized per project, typically under multi-year contracts. Distribution is executed via direct enterprise field sales with dedicated account management, public procurement participation, a self-serve customer portal, and channel/reseller arrangements (notably the Logobrain distribution agreement). The company participates in industry events such as ForumEduca and operates an active content/blog/social channel mix to drive demand.

Name

Sercaman

Legal name

Sercaman, S.L.

Website

https://sercaman.es

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Sercaman is a Spanish IT solutions provider serving SMEs, educational institutions, and public administrations. It delivers managed IT services, hardware sales, the DocShare document platform, and the AI-powered HADA educational ecosystem via direct enterprise sales and regional partnerships.

Ownership category

akta.pro rank

Product category

Managed IT Services and Educational Technology Solutions

NAICS

Computer Systems Design and Related Services (54151), Educational Support Services (611710), Professional and Management Development Training (61143)

SIC

Services-Computer Integrated Systems Design (7373), Services-Educational Services (8200), Services-Prepackaged Software (7372)

akta.pro primary industry

Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning) (EDAGALAH)

Keywords

• Managed IT services
• Document management solutions
• Educational technology platforms
• Printing and digitization services
• IT infrastructure consulting

Headquarters

HQ city

Toledo

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Equipment Sales: Sale of computers, laptops, tablets, mobile devices, printers, multifunction devices, professional monitors, interactive displays, LED screens, and audiovisual equipment.
2. Managed IT Services: Complete IT infrastructure management including servers, networks, cloud services, security, maintenance and technical support. Includes TAIS (Technology All Included by Sercaman) ecosystem.
3. Printing Services: Printing equipment, digitization, faxes, print control solutions (Papercut MF), and cloud printing services with user identification via personal cards.
4. Document Management Solutions: DocShare platform for document acquisition, indexing, storage, retrieval, certified digitalization, electronic signatures, and case management. Offered as SaaS or on-premise.
5. Educational Technology Solutions: HADA project components including MONK evaluation platform, Mi Huella Digital protection system, and educational platforms. Includes teacher training via FUNDAE funds.
6. Professional Services: Consulting, implementation, maintenance, support, and training services for digital transformation projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Sercaman is an IT solutions provider delivering end-to-end technology services to businesses, educational institutions, and public administrations in Spain. The company sells and integrates computer and audiovisual equipment, provides managed IT services (servers, networks, cloud, cybersecurity, printing), and operates its own document management platform (DocShare). On top of this IT base, Sercaman has built a vertical education offering anchored by the HADA ecosystem, which combines AI-driven adaptive assessment (Monk), emotional protection (Mi Huella Digital), the Logobrain phonetic method, sensory and advanced digital classrooms, and teacher training programs.

Product overview

Sercaman is a technology solutions provider with over 30 years of experience serving businesses, public administrations, and educational centers across Spain. The portfolio consists of a unified platform-plus-services model combining managed IT services with specialized vertical solutions. Core offerings span digitalization services (printing, document management, networking), cybersecurity, and the HADA ecosystem — an AI- and neuroscience-powered educational transformation initiative that unifies the Monk adaptive assessment platform, Mi Huella Digital emotional protection platform, Logobrain phonetic method, sensory classrooms, and ADA advanced digital classrooms. Supporting these is DocShare (document management with certified digitization and e-signature) and TalaSpace, a technology hub used for training and as a collaborative venue. Services are complemented by TAIS, a comprehensive all-included IT management ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• DocShare Document management solution for SMEs offering automatic document recognition, AEAT-certified digitization, electronic signature, personnel file management, workflow integration, and GDPR-compliant cloud hosting in European data centers (Germany and Sweden). Available as SaaS or on-premise.
• Monk Adaptive evaluation platform providing real-time competency profiles of each student through adaptive assessments. Generates objective data reports to support personalized teaching, with reading comprehension included as a key indicator.
• Mi Huella Digital Emotional and digital protection platform for educational communities that detects early signs of bullying, cyberbullying, anxiety, stress, and vulnerability. Helps schools comply with Spain's LOPIVI (Ley Orgánica 8/2021) through 24/7 monitoring, automated protocols, and inspection-ready reporting.
• Logobrain Method Complete phonetic and articulatory working system combining manipulative materials with digital applications for educators and families. Trains phonological awareness, improves articulation, and supports effective communication from early ages. Distributed by Sercaman in the educational sector as part of Proyecto HADA, aligned with LOMLOE curriculum and Universal Design for Learning principles.
• Proyecto HADA (Herramienta de Análisis y Diagnóstico Avanzado) Comprehensive educational transformation initiative integrating cognitive assessment, emotional intelligence development, active learning methodologies, and AI-powered tools to personalize learning, detect educational needs early, and redesign school environments for inclusive, evidence-based education.
• Aulas ADA (Aulas Digitales Avanzadas) Advanced digital classrooms providing flexible, digital, and motivating learning environments where students learn at their own pace and with purpose. Incorporates active methodologies, multiple intelligences approaches, and Universal Design for Learning (UDL) principles, including educational radio studios and chroma setups.
• Aula Multisensorial Sensory classroom designed for early childhood education that stimulates the senses, supports emotional and cognitive development from the earliest years, and fosters well-being, self-regulation, and inclusion — especially in special educational needs settings.
• IA Educativa (AI in Education) Artificial intelligence applied to education services within Proyecto HADA, covering AI-driven personalized learning adaptation, automated report generation, adaptive content creation, early detection of educational needs, and data-driven pedagogical coordination.
• Equipamiento Informático Integral (Comprehensive IT Equipment) Supply of computers, laptops, tablets, mobile devices, printers, multifunction devices, professional monitors, interactive displays, LED screens, and audiovisual equipment for businesses and educational institutions.
• Managed IT Services (Mantenimiento y Soporte) Complete IT infrastructure management including servers, networks, cloud services, security, maintenance and technical support. Includes the TAIS (Technology All Included by Sercaman) ecosystem as a single umbrella solution.
• Printing Services (Servicios de Impresión) Printing equipment, digitization, faxes, print control solutions (Papercut MF), and cloud printing services with user identification via personal cards.
• Cybersecurity Services (Seguridad Informática) Cybersecurity services including next-generation FortiGate firewalls with SSL inspection and intrusion prevention, FortiClient endpoint security, FortiAnalyzer and FortiManager centralized security management, and Zero Trust / SASE architectures.
• Connectivity and Networks (Conectividad y Redes) Installation of network cabling, connectivity systems, and structured networks for businesses and educational institutions.
• Managed Servers (Servidores Gestionados) Provision and management of physical and virtualized servers, including Red Hat Linux enterprise infrastructure, for SMEs, educational institutions, and public administrations.
• Audiovisual Equipment (Equipamiento Audiovisual) Supply and integration of audiovisual equipment including interactive displays, LED screens, FullHD/4K professional cameras, adaptive audio systems, and AI-powered autonomous videoconferencing equipment from partners such as LaiaTech.
• Digital Dictation (Dictado Digital) Digital dictation solution for SMEs and professional services firms, packaged within Sercaman's software and packaged solutions portfolio.
• Business Digitalization (Digitalización de Empresas)

Quantifiable outcome

• 820+ projects successfully completed
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core, minor and strategic.

• LogobraincoreChannel Partner/ Reseller/ Distributor · 2 October 2025Strategic distribution agreement for the Logobrain Method in educational sector. The method combines manipulative materials with digital applications for phonetic training and articulatory intervention, aligned with LOMLOE curriculum and Universal Design for Learning. Sercaman distributes within Proyecto HADA framework.
• UNICEFminorOthers · 14 February 2022Corporate social responsibility partnership. Sercaman participates in UNICEF's Schools for Africa program, focusing on orphans, children with disabilities, those in extreme poverty, and girls denied education. Schools supported by UNICEF provide equal treatment, quality educational materials, and protection from threats.
• Red HatcoreTechnology or Integration · 31 January 2022Red Hat Advanced Business Partner certification. Sercaman provides infrastructure solutions using Red Hat Linux enterprise solutions, certified for cloud environments and thousands of providers. The partnership recognizes Sercaman's technical professionalism and capability to deliver stable, future-ready infrastructure.
• FortinetstrategicTechnology or IntegrationCybersecurity training partnership at TalaSpace. Sercaman commercial team trained on Fortinet solutions including FortiGate firewalls, FortiClient endpoint security, FortiAnalyzer and FortiManager for centralized security management, and Zero Trust/SASE models.
• CoracstrategicImplementation/ SI/ Consulting PartnerAI training partner for commercial team development. Corac provides practical technology training for business, healthcare, and educational environments, covering machine learning, big data, AI algorithms, and real applications.
• LaiaTechstrategicTechnology or IntegrationAudiovisual solutions partnership. LaiaTech provides FullHD and 4K professional cameras, adaptive audio systems, autonomous videoconferencing equipment, and AI-powered software. Training delivered at TalaSpace by Iberia Business Manager.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Seidor: Spanish-headquartered IT services and SAP consultancy with a strong education vertical and managed services portfolio. Directly comparable to Sercaman in serving SMEs, education and public administration customers with end-to-end IT solutions across Spain.
• Vass: Spanish digital services and IT consulting firm with comparable business model spanning enterprise IT transformation and platform services. Similar mid-market and enterprise GTM approach to Sercaman.
• Corenet: Spanish IT managed services and integration company focused on infrastructure, cloud and cybersecurity for SMEs and mid-market clients. Closely mirrors Sercaman's TAIS ecosystem and Fortinet-based security stack.
• Nunsys: Spanish IT solutions provider covering cloud, cybersecurity, audiovisual, and managed services for SMEs and public bodies. Highly comparable regional-and-mid-market footprint to Sercaman.
• Smartick: Spanish EdTech platform offering AI-driven adaptive learning for K-12, comparable in adaptive assessment methodology to Sercaman's Monk platform. Direct competitor in the same education vertical.
• Smile and Learn: Spanish EdTech platform delivering interactive educational content to schools and families. Competes with Sercaman's HADA ecosystem and Aulas ADA in the K-12 digital classroom market.

Broad incumbents

• Indra: Largest Spanish IT services group with broad public sector, defense, education and enterprise portfolio. Overlaps with Sercaman in public procurement and digital transformation but operates at much larger national scale.
• Telefónica Tech: IT services arm of Spain's telecom incumbent, offering managed IT, cloud, cybersecurity and digital workplace to enterprises and public sector. Competes in adjacent segments of Sercaman's portfolio.
• NTT Data Spain: Major global IT services firm with substantial Spanish presence (formerly Everis), serving public administration, education and enterprise. Competes with Sercaman for large-scale digital transformation contracts.

Others

• HP Spain: Major hardware OEM whose devices (laptops, multifunction printers, professional monitors) underpin Sercaman's IT equipment sales and managed print services. Ecosystem partner and indirect competitor through direct enterprise channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Sercaman1
• YouTubeyoutube.com/channel/UChxy1547E3gwS6LI0FhaJ7w
• Facebookfacebook.com/SercamanSerprosa
• LinkedInlinkedin.com/company/sercaman
• Instagraminstagram.com/sercaman.pro

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sercaman