Evergreen Care

What Evergreen Care does

Evergreen Care (legal entity: Evergreen Homecare Services Ltd) is a London-based, privately held homecare services provider founded in 2015 by brothers Shaun and Kevin, operating from a single headquarters at Central House, 1 Ballards Lane, London N3 1LQ. The company delivers person-centred home care across North and North West London (Finchley, Hendon, Golders Green, Barnet, Haringey, West Hampstead), with a portfolio of domiciliary care, live-in care, waking night care, companionship, and respite/holiday care, complemented by a specialist care line covering dementia, Alzheimer's, end of life, reablement, physical and learning disability, stroke, neurological, post-COVID, and cancer care. It has progressively extended into bricks-and-mortar care through two supported living facilities — Tilson (N17 Tottenham, opened May 2024) and Redlands (a 2-bedroom London flat, opened January 2025) — and has launched a franchise programme licensing its brand and operating model to third-party operators.

The underlying technology stack is operational rather than platform-centric: a WordPress public website with SEO-driven service and location pages, GDPR/UK-GDPR-aligned data handling with ISO 27001 information security certification, and the CM 2000 call/route monitoring system for care visits, managed by a dedicated Call Monitoring Administrator. There is no public API, developer platform, or app product, and AI/ML capabilities are not referenced; the technology footprint is designed to support safe, compliant care delivery rather than digital health productisation.

The business model is primarily fee-for-service home care, billed by level and frequency of support, with funding drawn from self-pay clients, local authority commissioners, NHS Continuing Health Care for complex cases, or a combination; supported living generates managed-services revenue through 24/7 staffed accommodation, and the franchise stream provides a nascent licensing/royalty income channel. GTM is overwhelmingly direct-to-consumer — inbound enquiries via phone (0208 0904748), email ([email protected]), and website forms convert into a free face-to-face assessment and rapid onboarding (24–72 hours for domiciliary care) — augmented by organic SEO, blog content, testimonials, and the franchise enquiry channel. The company is CQC-rated "Good" and its leadership includes a Registered Manager with 15+ years and a Deputy Manager with 25 years of care experience.

Name

Evergreen Care

Legal name

Evergreen Homecare Services Ltd

Website

https://evergreencare.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Evergreen Care is a London-based, CQC-rated homecare provider founded in 2015, delivering domiciliary, live-in, specialist, and supported living services to older adults and adults with learning disabilities across North and North West London, with two supported living facilities and a franchise programme.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Home care (domiciliary, live-in, waking night, companionship, respite): Fee-for-service homecare billed based on the level and frequency of support needed; can be privately funded, local authority funded, or a combination. Care can be arranged within 24-72 hours, with bespoke care plans and continuous client relationship.
2. Specialist care services: Higher-margin specialist care for conditions such as dementia, Alzheimer's, end of life, reablement, physical disability, learning disability, stroke, neurological conditions, COVID/post-COVID support, and cancer care, often delivered in close coordination with NHS Continuing Health Care, hospices, GPs and occupational therapists.
3. Supported Living (Tilson & Redlands): 24/7 supported living accommodation with person-centred support plans across two facilities (Tilson in N17, Redlands in London), including furnished or unfurnished options, sensory rooms, activity rooms, and community support.
4. Franchise fees: Franchise model offering Evergreen Care's brand, business model, training and ongoing support to franchisees setting up their own care provider businesses, providing a potential licensing/royalty income stream.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Evergreen Care delivers in-home care services (domiciliary, live-in, waking night, companionship, respite) to elderly and vulnerable individuals across North and North West London. It also provides a specialist care line covering dementia, Alzheimer's, end of life, reablement, physical and learning disabilities, stroke, neurological conditions, COVID support, and cancer care, plus two supported living residences (Tilson and Redlands) offering 24/7 on-site care for adults with learning disabilities and complex needs. A franchise programme licenses the brand and operating model to third-party operators.

Product overview

Evergreen Care (Evergreen Homecare Services Ltd) is a London-based homecare services provider offering a unified, services-based portfolio rather than a software platform. Its core offering is a Home Care service line built on five complementary in-home modules - Domiciliary Care, Live-In Care, Waking Night Care, Companionship, and Respite & Holiday Care - delivered by fully trained, DBS-cleared carers with person-centred care plans. Layered on top is a Specialist Care service line covering Dementia, Alzheimer's, End of Life Care, Reablement, Physical Disability, Learning Disability, Stroke, Neurological Conditions, Covid/Post Covid Support, and Cancer Care, supported through partnerships with agencies such as Abbots Nurses, NHS Continuing Health Care, Hospices, and GPs. For clients requiring more structured accommodation, Evergreen Care operates two Supported Living facilities, Tilson and Redlands, providing 24/7 staffed accommodation for adults with learning disabilities, autism, physical disabilities, brain injury, and mental health needs. The portfolio is rounded out by an Evergreen Care Franchise programme that licenses the brand and operating model to new partners, and by Careers pathways for care workers. Across the offering, home care, specialist care, and supported living are interconnected: home care modules feed into supported living placements for adults with learning disabilities, while specialist care expertise underpins the clinical complexity handled in all settings.

Differentiator

Problem solved

Functional benefit

Brands

• Tilson: Supported living facility in the N17 area (Tottenham), providing 24/7 supported living with ensuite rooms, communal and outdoor living space for adults with learning disabilities, autism, physical disabilities, brain injury and mental health.
• Redlands

Products and services

• Domiciliary Care Tailored in-home support for individuals needing help with daily routines such as personal care, meals, medication, mobility, and companionship. Clients are matched with carers based on personality, lifestyle, and cultural background, with care plans arranged within 24 to 72 hours of enquiry.
• Live-In Care 24-hour personalised care delivered by a professional live-in carer who resides in the client's home, providing continuous support with personal care, meals, medication, mobility, and companionship as an alternative to residential care.
• Waking Night Care Overnight in-home support where a dedicated waking night carer remains on duty for a minimum of eight hours per night, assisting with repositioning, bathroom use, medication, mobility, and providing reassurance to clients and their families.
• Companionship Professional carer visits aimed at combating loneliness and isolation among older people, supporting daily errands, household tasks, hobbies, accompanying clients to appointments and social outings, and providing regular social contact.
• Respite & Holiday Care Short-term and flexible care cover designed to give primary family carers a break, including escort and support during outings and holidays so that clients and families can continue to enjoy time away with appropriate care in place.
• Specialist Care A suite of specialist clinical and personal care services for complex needs, covering Dementia, Alzheimer's, End of Life Care, Reablement, Physical Disability, Learning Disability, Stroke, Neurological Conditions, Covid/Post Covid Support, and Cancer Care. Delivered by trained staff working alongside specialist agencies such as Abbots Nurses, NHS Continuing Health Care, Hospices, and GPs.
• Tilson Supported Living Supported living facility in the N17 area of London near Tottenham Hotspurs Stadium. Each resident has a dedicated ensuite room with a choice of furnished or unfurnished suites, alongside communal and outdoor social spaces, sensory and activity rooms, and 24/7 trained staffing for tailored person-centred support for adults with learning disabilities, autism, physical disabilities, brain injury, and mental health needs.
• Redlands Supported Living Newest supported living facility operated by Evergreen Care - a refurbished 2-bedroom flat on the 3rd floor in London with 24/7 care staff, furnished or unfurnished options, social and sensory spaces, and person-centred support for individuals with learning disabilities, autism, physical disabilities, brain injury, and mental health needs.
• Evergreen Care Franchise Franchise programme allowing partners to set up and operate Evergreen Care-branded care services, leveraging Evergreen's established brand, family values, proven operating model, training framework, and ongoing support to grow their own care provider business.

Quantifiable outcome

• Supported over 500 individuals to remain independent in their own homes
• +3 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Abbots NursesminorStrategic or Co-development PartnerAbbots Nurses is referenced as one of the specialised agencies Evergreen Care works with to ensure its specialist care training is of the highest quality. They contribute clinical expertise for specialist care delivery (e.g., PEG feeding, catheter, stoma care).
• NHS Continuing Health Care servicescoreStrategic or Co-development PartnerEvergreen Care works very closely with NHS Continuing Health Care services, hospices, GPs and other healthcare professionals to deliver end of life care and ensure clients receive the best care possible.
• Alzheimer's SocietyminorStrategic or Co-development PartnerEvergreen Care works closely with the Alzheimer's Society and other specialists to ensure needs of people with neurological conditions are holistically met.
• MS Nurses / Stroke ClinicminorStrategic or Co-development PartnerEvergreen Care works closely with MS Nurses and the stroke clinic to ensure that needs of people with neurological conditions are holistically met.
• Occupational Therapists / PhysiotherapistsminorImplementation/ SI/ Consulting PartnerEvergreen Care works with Occupational Therapists and physiotherapists to ensure their staff are trained to use new equipment (hoists, mobility aids) and to support reablement exercises drawn up by these professionals.
• Wheelchair servicesminorStrategic or Co-development PartnerEvergreen Care can refer clients to wheelchair services and other relevant organisations to ensure the right equipment is in place for physical disability support.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Bluebird Care: UK franchise-based home care provider delivering domiciliary, live-in, respite and specialist care to older people and adults with disabilities. Closely comparable to Evergreen Care on franchise structure, service mix and North London/UK operating model.
• Home Instead Senior Care: Large UK and international home care franchise network focused on older adults, offering personal care, dementia support and companionship. Directly comparable to Evergreen Care on home-care focus and on franchise-led growth model.
• Helping Hands Home Care: UK-established home care provider offering domiciliary, live-in, respite and specialist dementia care with national coverage. Highly comparable to Evergreen Care on service portfolio, customer segments (elderly, complex needs) and UK regulatory (CQC) operating model.
• Right at Home UK: Franchise network providing personal care, dementia support, live-in and respite services to older adults and vulnerable clients across the UK. Comparable to Evergreen Care on home-care services, franchise growth model and elderly/disabled client base.
• Caremark: UK franchise home care provider offering domiciliary, personal, dementia and supported living services. Comparable to Evergreen Care on franchise-based distribution, elderly and learning-disability segments, and CQC-regulated operating environment.
• Dimensions UK: UK not-for-profit provider of person-centred support for adults with learning disabilities, autism and complex needs, including supported living services. Directly comparable to Evergreen Care's Tilson and Redlands supported living offering for adults with learning disabilities.

Regional players

• SweetTree Home Care Services: London-based home care provider offering domiciliary, live-in, dementia and specialist care across North and North West London. Directly comparable to Evergreen Care on geography and service mix, representing a credible London competitor.

Broad incumbents

• Bupa Home Healthcare: UK arm of global healthcare group Bupa, providing home healthcare, complex care and live-in services alongside its care homes and health insurance. Comparable to Evergreen Care on home-care delivery, but operates at materially larger scale and across multiple healthcare verticals.

Emerging players

• Visiting Angels UK: UK home care franchise network providing elderly care, dementia support, respite and personal care services. Comparable to Evergreen Care on home-care focus and franchise distribution, with overlapping elderly and complex-needs client base.

Others

• Age UK: National charity providing information, advice and signposting services for older people, with affiliate local providers offering home care and support. Comparable as an ecosystem referrer and as a benchmark for trusted elderly-care brand in the UK.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Evergreen-Care-107511128628639
• LinkedInlinkedin.com/company/evergreen-convalescent-hospital-and-rehabilitation-center-inc.

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evergreen Care