LETS

What LETS does

LETS Corporation (Law Enforcement Technologies Solutions) is a privately held, founder-owned technology company that provides mission-critical communication, surveillance, and evidence management software for law enforcement and adjacent public safety agencies. Founded in 2006 by brothers Tim and Mick Fitzgerald in the San Francisco Bay Area after developing an FBI-piloted cell phone call recording prototype, the company is headquartered in Walnut Creek, California, and was incorporated in 2011 (originally operating as Orion Systems). LETS reports more than 500 law enforcement agency customers, 20,000+ daily users, and a 90%+ customer renewal rate, with active deployments across 48 U.S. states and three international markets (Canada, Australia, New Zealand). Customer logos include NOAA, the U.S. Army, the U.S. Departments of Labor and Energy, the Royal Canadian Mounted Police, and numerous state, county, and municipal agencies.

The company sells a platform-plus-modules product architecture. Respond+ is the flagship all-in-one crisis negotiation platform (upgraded from the 2018 LETS Respond product in 2025), featuring real-time AI voice-to-text transcription, team messaging, video calling, GPS-enabled situation board, and guest collaboration. Throw Phone+ is a ruggedized smartphone device with dual front/back cameras streaming 360° video at sub-500ms latency for tactical deployment. Investigate+ is a case-centric evidence management module with chain-of-custody protection, encryption, and virtual numbers. Transmitter+ turns any smartphone into a covert surveillance device with remote camera, microphone, and GPS control. Drone provides live aerial streaming compatible with most drone models, and Phone offers virtual numbers with caller ID spoofing for undercover operations. LETS holds ISO 27001 certification and is purpose-built for law enforcement compliance and court-admissible evidence handling.

LETS runs a sales-led, enterprise field sales motion targeting government agencies directly, supported by a 15-day free trial, trade show presence, and customer testimonials. Revenue derives from annual software subscriptions (Respond+), hardware sales (Throw Phone+), and bundled professional services and training, with quote-based, non-public pricing denominated in USD or AUD. The company is bootstrapped with no disclosed external institutional investment, consistent with a capital-efficient niche-leader operating model.

Name

LETS

Legal name

LETS Corporation

Website

https://letscorp.us

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

LETS Corporation provides crisis response, covert surveillance, and evidence management software to 500+ law enforcement and public safety agencies across 48 US states, Canada, Australia, and New Zealand via a modular platform including Respond+, Throw Phone+, and Investigate+.

Ownership category

akta.pro rank

Product category

Law Enforcement Technology / Public Safety Software

NAICS

Security Systems Services (except Locksmiths) (561621), Telephone Apparatus Manufacturing (33421), All Other Telecommunications (517810)

SIC

Communications Services, Nec (4899), Telephone & Telegraph Apparatus (3661)

akta.pro primary industry

Emergency Telecommunications & Connectivity (ETC) (BPADADAG)

akta.pro secondary industries

Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Policy Management, Training & Ethics/Whistleblowing (BPAEAPAI)

Keywords

• Law enforcement technology
• Crisis negotiation platform
• Covert surveillance solutions
• Digital evidence management
• Tactical communication systems

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription (Respond+ Platform): Monthly subscription model allowing agencies to scale use as needed. Includes the crisis negotiation platform with team messaging, AI transcription, video calling, and guest access features. Operates on annual billing increments with renewal invoices sent 30 days before account term expires.
2. Throw Phone+ Hardware: Physical throw phone device sold as part of the Respond+ package. A specialized smartphone encased in a durable case for deployment in crisis situations. Pricing not publicly disclosed.
3. Professional Services & Training: Guided onboarding and training included with product deployment. Support for implementation and configuration as part of customer acquisition.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

LETS (Law Enforcement Technologies Solutions) provides a suite of hardware and software products for law enforcement and public safety agencies to conduct crisis negotiations, covert surveillance, undercover operations, and digital evidence management. The core product is Respond+, an all-in-one crisis negotiation platform that integrates with Throw Phone+ (a rugged tactical smartphone for crisis deployment), Investigate+ (case-centric evidence management), Transmitter+ (covert surveillance), Drone (aerial streaming), and Phone (virtual numbers for undercover work). The company pioneered the cell phone body wire technology category and serves 500+ law enforcement agencies across 48 U.S. states and 3 countries.

Product overview

LETS (Law Enforcement Technologies Solutions) offers a platform-plus-modules architecture of specialized communication and surveillance products for law enforcement and crisis response. The core portfolio includes Respond+ (crisis negotiation platform), Throw Phone+ (tactical throw phone device), Investigate+ (evidence management), Transmitter+ (covert surveillance), Drone (aerial streaming), and Phone (undercover operations). These products integrate with each other: Throw Phone+ connects with Respond+ for complete wireless negotiations, while Transmitter and Drone stream to the central platform. Products serve sectors including law enforcement, federal agencies, corrections, fire, EMS, campus, justice, and retail.

Differentiator

Problem solved

Functional benefit

Brands

• Respond+: All-in-one platform for secure, real-time crisis response enabling secure communication with subjects, centralized real-time intelligence sharing through photos, videos, documents, and voice or text messages.
• Throw Phone+
• Investigate+
• Transmitter+
• Drone
• Phone

Products and services

• Respond+ All-in-one crisis negotiation platform for secure, real-time communication with suspects during hostage and barricade situations. Features include unique incident phone numbers, AI transcription, team messaging, video calling, situation board with GPS tracking, and guest collaboration.
• Throw Phone+ Specialized locked-down smartphone in a rugged case designed for crisis negotiations. Features dual cameras (front and back) streaming simultaneously for 360-degree video, ultra-low latency under 500ms, comprehensive remote control, and complete device lockdown security.
• Investigate+ Secure, case-centric platform for managing investigative communications, evidence, and operations. Provides isolated case workspaces, automatic call/text recording, identity protection via virtual numbers, and bulletproof evidence handling with hash, encryption, and chain-of-custody protection.
• Transmitter+ Covert remote surveillance solution that transforms any smartphone into a live-streaming surveillance device. Enables remote activation of cameras, microphones, recording, and GPS tracking with low-latency 720p streaming.
• Drone Streaming Drone live streaming solution enabling real-time aerial intelligence. Streams video to entire team instantly, compatible with virtually any drone model, includes secure evidence recording with unlimited storage.
• Phone Virtual numbers with caller ID spoofing for undercover operations. Enables call recording while teams monitor communications in real-time. Features covert design for informant and cooperator use with off-device evidence storage.

Quantifiable outcome

• Over 500+ Law Enforcement agencies trust LETS representing local, state, and federal agencies
• +3 more outcomes

Named customers25 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Utility Associates: Specialist in body-worn cameras, in-car video, and evidence management for law enforcement. Closely comparable niche focus on field-deployed video and evidence workflows for agencies of all sizes.
• Visual Labs: Body camera and digital evidence management software integrated with smartphones and in-car systems. Directly comparable as a software-centric, smartphone-based evidence platform competing for similar agency budgets.

Broad incumbents

• Motorola Solutions: Large incumbent providing command-center software, radio communications, body cameras (via WatchGuard/Vigilant), and analytics to public safety. Its breadth and federal relationships make it the closest integrated-suite competitor to LETS.
• Genetec: Enterprise physical-security software (video surveillance, access control, license-plate recognition) widely deployed in government and critical infrastructure. Overlaps with LETS in surveillance analytics and command-center workflows.
• Axon: Dominant public-safety technology platform offering body cameras, Axon Evidence cloud, TASER devices, and integrated CAD/RMS. Competes most directly with LETS in evidence management and is the primary mega-suite threat to Respond+ and Investigate+.
• Tyler Technologies (Public Safety): Large public-sector software provider with a public-safety division covering CAD, RMS, mobile, and court/justice solutions. Represents an entrenched incumbent in the broader stack where LETS competes for budget dollars.
• CentralSquare Technologies: Provider of public-safety and public-administration software (CAD, RMS, mobile) used by thousands of agencies. Represents a broader incumbent in the operational software stack where LETS Respond+ is also sold.

Emerging players

• Mark43: Cloud-native CAD, RMS, and analytics platform purpose-built for public safety. Competes with LETS in adjacent operational workflows for investigative case management and cross-agency data sharing.
• Callyo: Cloud-based communications and surveillance tools for law enforcement, including covert phone recording and sting operations. Most directly comparable to LETS' Phone and Transmitter+ covert-operations products.

Regional players

• Reveal Media: UK-based body-worn camera and digital evidence management provider serving police primarily in the UK, Europe, and Australasia. Comparable as a specialist in body camera and evidence, with international overlap to LETS' Canadian/Australian footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lets-corporation

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LETS