LETS
LETS Corporation provides crisis response, covert surveillance, and evidence management software to 500+ law enforcement and public safety agencies across 48 US states, Canada, Australia, and New Zealand via a modular platform including Respond+, Throw Phone+, and Investigate+.
- Company typePrivate
- Founded2006
- HeadquartersWalnut Creek, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What LETS does
LETS Corporation (Law Enforcement Technologies Solutions) is a privately held, founder-owned technology company that provides mission-critical communication, surveillance, and evidence management software for law enforcement and adjacent public safety agencies. Founded in 2006 by brothers Tim and Mick Fitzgerald in the San Francisco Bay Area after developing an FBI-piloted cell phone call recording prototype, the company is headquartered in Walnut Creek, California, and was incorporated in 2011 (originally operating as Orion Systems). LETS reports more than 500 law enforcement agency customers, 20,000+ daily users, and a 90%+ customer renewal rate, with active deployments across 48 U.S. states and three international markets (Canada, Australia, New Zealand). Customer logos include NOAA, the U.S. Army, the U.S. Departments of Labor and Energy, the Royal Canadian Mounted Police, and numerous state, county, and municipal agencies.
The company sells a platform-plus-modules product architecture. Respond+ is the flagship all-in-one crisis negotiation platform (upgraded from the 2018 LETS Respond product in 2025), featuring real-time AI voice-to-text transcription, team messaging, video calling, GPS-enabled situation board, and guest collaboration. Throw Phone+ is a ruggedized smartphone device with dual front/back cameras streaming 360° video at sub-500ms latency for tactical deployment. Investigate+ is a case-centric evidence management module with chain-of-custody protection, encryption, and virtual numbers. Transmitter+ turns any smartphone into a covert surveillance device with remote camera, microphone, and GPS control. Drone provides live aerial streaming compatible with most drone models, and Phone offers virtual numbers with caller ID spoofing for undercover operations. LETS holds ISO 27001 certification and is purpose-built for law enforcement compliance and court-admissible evidence handling.
LETS runs a sales-led, enterprise field sales motion targeting government agencies directly, supported by a 15-day free trial, trade show presence, and customer testimonials. Revenue derives from annual software subscriptions (Respond+), hardware sales (Throw Phone+), and bundled professional services and training, with quote-based, non-public pricing denominated in USD or AUD. The company is bootstrapped with no disclosed external institutional investment, consistent with a capital-efficient niche-leader operating model.
LETS firmographics
Firmographics- Name
- LETS
- Legal name
- LETS Corporation
- Website
- https://letscorp.us
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- LETS Corporation provides crisis response, covert surveillance, and evidence management software to 500+ law enforcement and public safety agencies across 48 US states, Canada, Australia, and New Zealand via a modular platform including Respond+, Throw Phone+, and Investigate+.
- Ownership category
- akta.pro rank
LETS industry classification
Industry- Product category
- Law Enforcement Technology / Public Safety Software
- NAICS
- Security Systems Services (except Locksmiths) (561621), Telephone Apparatus Manufacturing (33421), All Other Telecommunications (517810)
- SIC
- Communications Services, Nec (4899), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Emergency Telecommunications & Connectivity (ETC) (BPADADAG)
- akta.pro secondary industries
- Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Policy Management, Training & Ethics/Whistleblowing (BPAEAPAI)
Keywords
Where LETS is headquartered
LocationHeadquarters
- HQ city
- Walnut Creek
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
LETS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription (Respond+ Platform): Monthly subscription model allowing agencies to scale use as needed. Includes the crisis negotiation platform with team messaging, AI transcription, video calling, and guest access features. Operates on annual billing increments with renewal invoices sent 30 days before account term expires.
- Throw Phone+ Hardware: Physical throw phone device sold as part of the Respond+ package. A specialized smartphone encased in a durable case for deployment in crisis situations. Pricing not publicly disclosed.
- Professional Services & Training: Guided onboarding and training included with product deployment. Support for implementation and configuration as part of customer acquisition.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Respond+ Platform - Crisis Negotiation Tools |
| Subscription | Annual | Enterprise Tier for Large Agencies |
| Freemium | Pay-as-you-go | Free Trial Period |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
LETS product offering
Product offeringCore offering
LETS (Law Enforcement Technologies Solutions) provides a suite of hardware and software products for law enforcement and public safety agencies to conduct crisis negotiations, covert surveillance, undercover operations, and digital evidence management. The core product is Respond+, an all-in-one crisis negotiation platform that integrates with Throw Phone+ (a rugged tactical smartphone for crisis deployment), Investigate+ (case-centric evidence management), Transmitter+ (covert surveillance), Drone (aerial streaming), and Phone (virtual numbers for undercover work). The company pioneered the cell phone body wire technology category and serves 500+ law enforcement agencies across 48 U.S. states and 3 countries.
Product overview
LETS (Law Enforcement Technologies Solutions) offers a platform-plus-modules architecture of specialized communication and surveillance products for law enforcement and crisis response. The core portfolio includes Respond+ (crisis negotiation platform), Throw Phone+ (tactical throw phone device), Investigate+ (evidence management), Transmitter+ (covert surveillance), Drone (aerial streaming), and Phone (undercover operations). These products integrate with each other: Throw Phone+ connects with Respond+ for complete wireless negotiations, while Transmitter and Drone stream to the central platform. Products serve sectors including law enforcement, federal agencies, corrections, fire, EMS, campus, justice, and retail.
Differentiator
Problem solved
Functional benefit
Brands
- Respond+: All-in-one platform for secure, real-time crisis response enabling secure communication with subjects, centralized real-time intelligence sharing through photos, videos, documents, and voice or text messages.
- Throw Phone+
- Investigate+
- Transmitter+
- Drone
- Phone
Products and services
- Respond+ All-in-one crisis negotiation platform for secure, real-time communication with suspects during hostage and barricade situations. Features include unique incident phone numbers, AI transcription, team messaging, video calling, situation board with GPS tracking, and guest collaboration.
- Throw Phone+ Specialized locked-down smartphone in a rugged case designed for crisis negotiations. Features dual cameras (front and back) streaming simultaneously for 360-degree video, ultra-low latency under 500ms, comprehensive remote control, and complete device lockdown security.
- Investigate+ Secure, case-centric platform for managing investigative communications, evidence, and operations. Provides isolated case workspaces, automatic call/text recording, identity protection via virtual numbers, and bulletproof evidence handling with hash, encryption, and chain-of-custody protection.
- Transmitter+ Covert remote surveillance solution that transforms any smartphone into a live-streaming surveillance device. Enables remote activation of cameras, microphones, recording, and GPS tracking with low-latency 720p streaming.
- Drone Streaming Drone live streaming solution enabling real-time aerial intelligence. Streams video to entire team instantly, compatible with virtually any drone model, includes secure evidence recording with unlimited storage.
- Phone Virtual numbers with caller ID spoofing for undercover operations. Enables call recording while teams monitor communications in real-time. Features covert design for informant and cooperator use with off-device evidence storage.
Quantifiable outcome
- Over 500+ Law Enforcement agencies trust LETS representing local, state, and federal agencies
- +3 more outcomes
Companies that use LETS
Customer profileNamed customers25 records
Segments8 records
Ideal customer profiles3 records
LETS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature7 records
LETS partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights5 records
LETS competitors and assessment
Company assessmentDirect peers
- Utility Associates: Specialist in body-worn cameras, in-car video, and evidence management for law enforcement. Closely comparable niche focus on field-deployed video and evidence workflows for agencies of all sizes.
- Visual Labs: Body camera and digital evidence management software integrated with smartphones and in-car systems. Directly comparable as a software-centric, smartphone-based evidence platform competing for similar agency budgets.
Broad incumbents
- Motorola Solutions: Large incumbent providing command-center software, radio communications, body cameras (via WatchGuard/Vigilant), and analytics to public safety. Its breadth and federal relationships make it the closest integrated-suite competitor to LETS.
- Genetec: Enterprise physical-security software (video surveillance, access control, license-plate recognition) widely deployed in government and critical infrastructure. Overlaps with LETS in surveillance analytics and command-center workflows.
- Axon: Dominant public-safety technology platform offering body cameras, Axon Evidence cloud, TASER devices, and integrated CAD/RMS. Competes most directly with LETS in evidence management and is the primary mega-suite threat to Respond+ and Investigate+.
- Tyler Technologies (Public Safety): Large public-sector software provider with a public-safety division covering CAD, RMS, mobile, and court/justice solutions. Represents an entrenched incumbent in the broader stack where LETS competes for budget dollars.
- CentralSquare Technologies: Provider of public-safety and public-administration software (CAD, RMS, mobile) used by thousands of agencies. Represents a broader incumbent in the operational software stack where LETS Respond+ is also sold.
Emerging players
- Mark43: Cloud-native CAD, RMS, and analytics platform purpose-built for public safety. Competes with LETS in adjacent operational workflows for investigative case management and cross-agency data sharing.
- Callyo: Cloud-based communications and surveillance tools for law enforcement, including covert phone recording and sting operations. Most directly comparable to LETS' Phone and Transmitter+ covert-operations products.
Regional players
- Reveal Media: UK-based body-worn camera and digital evidence management provider serving police primarily in the UK, Europe, and Australasia. Comparable as a specialist in body camera and evidence, with international overlap to LETS' Canadian/Australian footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
LETS social profiles
Digital presenceLETS compliance and trust
Trust signalCompliance1 record
LETS financial estimates
Financial estimateRevenue estimate
Valuation estimate
LETS leadership team
Management profileNumber of profiles
Profiles3 records
LETS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LETS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LETS
What does LETS do?
LETS (Law Enforcement Technologies Solutions) provides a suite of hardware and software products for law enforcement and public safety agencies to conduct crisis negotiations, covert surveillance, undercover operations, and digital evidence management. The core product is Respond+, an all-in-one crisis negotiation platform that integrates with Throw Phone+ (a rugged tactical smartphone for crisis deployment), Investigate+ (case-centric evidence management), Transmitter+ (covert surveillance), Drone (aerial streaming), and Phone (virtual numbers for undercover work). The company pioneered the cell phone body wire technology category and serves 500+ law enforcement agencies across 48 U.S. states and 3 countries.
Is LETS a public or private company?
LETS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was LETS founded?
LETS was founded in 2006. It employs 11 to 50 people.
Where is LETS based?
LETS is headquartered in Walnut Creek, United States, in the North America region.
How does LETS make money?
Three revenue lines are on record. Software Subscription (Respond+ Platform) is the primary driver. The others are throw Phone+ Hardware and professional Services & Training.
Who are LETS's main competitors?
Direct peers on record are Utility Associates and Visual Labs. Broad incumbents are Motorola Solutions, Genetec, Axon, Tyler Technologies (Public Safety) and CentralSquare Technologies. Emerging players are Mark43 and Callyo. Reveal Media is listed as a regional player.
Does LETS have an API?
No public API is recorded for LETS.
What industry is LETS in?
LETS's product category is Law Enforcement Technology / Public Safety Software. Its primary akta.pro industry code is BPADADAG, Emergency Telecommunications & Connectivity (ETC), with a secondary code of BPAKAGAB, Access Control & Identity Systems Integration (Badge, Biometrics, Mobile). Its NAICS code is 561621 and its SIC code is 4899.