NWG Solutions

What NWG Solutions does

NWG Solutions is a privately held managed services provider (MSP) headquartered in Charlottesville, Virginia with a secondary office in Richmond, serving hundreds of small-to-mid-sized businesses across Central Virginia. The firm delivers an integrated IT services portfolio spanning managed IT services (24/7 NOC monitoring, RMM, patch management, endpoint detection and response), cloud hosting out of its own data center, tiered cybersecurity packages with compliance reporting, Microsoft 365 administration, IT compliance and audits, and break-fix / procurement services built on vendor partnerships with Dell, Microsoft (Gold Partner), Cisco, SonicWall, Datto, Duo, Ubiquiti, Meraki, and SolarWinds. The technical foundation is conventional MSP infrastructure rather than proprietary IP: managed services are anchored by RMM and NOC tooling, cloud hosting leverages the firm's own data center footprint, and security is delivered through a layered stack of vendor products rather than internally developed models.

The commercial model is overwhelmingly recurring subscription revenue. Managed IT services, cloud hosting, and cybersecurity packages are billed on consistent monthly contracts custom-tailored to client environments, while hardware/software procurement and project-based IT support generate transactional and professional services revenue on top. Go-to-market is sales-led and direct: free comprehensive site surveys are used as a top-of-funnel conversion tool, supported by a 24/7 engineer-dispatch hotline with a guaranteed one-hour emergency response. Customers are concentrated in regulated SMB verticals including medical/dental practices, financial and accounting firms, legal practices, government, manufacturing, education, hospitality, and architecture/design firms. Marketing channels include the company website, Google Ads with remarketing, and direct outreach with no channel partner or reseller distribution. Operationally the firm is founder/management-owned under long-tenured CEO Shannon Connors, with approximately 16 named team members including a Director of Technical Services, Director of Operations, Director of Managed Services, Director of Account Management, Lead Engineer, BDR, and a bench of IT support specialists.

Name

NWG Solutions

Legal name

NWG Solutions LLC

Website

https://nwgsolutions.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

NWG Solutions is a Charlottesville, Virginia-based managed services provider delivering 24/7 IT support, cloud hosting, cybersecurity, and compliance services to hundreds of small and mid-sized businesses across Central Virginia, anchored by a Microsoft Gold Partner relationship and a guaranteed one-hour emergency response.

Ownership category

akta.pro rank

Headquarters

HQ city

Charlottesville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Monthly recurring managed services providing proactive monitoring, maintenance, security patching, endpoint detection, backups, and disaster recovery. Pricing is consistent monthly costs custom-tailored to client needs.
2. Cloud Hosting Services: Cloud hosting with enterprise-level infrastructure, comprehensive backups, disaster recovery, and 24x7 support. Replaces capital expenditures with predictable monthly costs.
3. Cybersecurity Solutions: Tiered cybersecurity packages (Essentials and Essentials + Compliance) with scalable coverage, including annual risk assessments, employee training, dark web monitoring, penetration testing, MDR, and compliance reporting.
4. Hardware/Software Procurement: Procurement of hardware and software solutions through vendor partnerships including Dell, Microsoft, Cisco, and others.
5. IT Support, Sales, and Installation: Break-fix and project-based IT support, server infrastructure implementation, and virtual office management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

NWG Solutions is a managed services provider (MSP) delivering proactive IT management, cloud hosting, cybersecurity, Microsoft 365 administration, compliance auditing, and hardware/software procurement for small and mid-sized businesses in Central Virginia. The company operates its own 24/7 Network Operations Center from offices in Charlottesville and Richmond, with a guaranteed 1-hour emergency response time. Services are delivered under predictable monthly subscription pricing, custom-tailored to each client, with Microsoft Gold Partner and HIPAA-certified status.

Product overview

NWG Solutions is a managed services provider (MSP) offering an integrated suite of IT services for small to mid-sized businesses in Central Virginia. The core portfolio centers on Managed IT Services (24x7 monitoring, endpoint detection, backups, disaster recovery), Cloud Hosting (enterprise-class infrastructure in NWG's own data center), and Cybersecurity Solutions (Essentials and Essentials + Compliance packages). These foundational services are complemented by specialized M365 Management & Support, Compliance & Audits, and IT Support/Sales/Installation. The company operates a 24/7 Network Operations Center (NOC) and guarantees 1-hour emergency response. As a Microsoft Gold Partner, NWG leverages vendor partnerships with Dell, Cisco, Microsoft, Datto, Duo, and others to deliver tailored solutions. All services are positioned as custom-tailored to client needs with predictable monthly pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive managed IT services for small to mid-sized businesses, including 24/7 monitoring, security patching, endpoint detection and response, preventative maintenance, backups, and disaster recovery/business continuity delivered from NWG's 24/7 Network Operations Center.
• Cloud Hosting
• Cybersecurity Solutions
• M365 Management & Support
• Compliance & Audits
• IT Support, Sales & Installation

Quantifiable outcome

• 1-hour emergency response time guarantee (day or night)
• +2 more outcomes

Named customers1 record

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• DellcoreTechnology or IntegrationHardware procurement partner providing business computers, servers, and enterprise solutions integrated into client IT infrastructure deployments.
• MicrosoftcoreTechnology or IntegrationGold Partner status providing Microsoft 365, Azure, server and workstation operating systems, cloud services, and certifications for all engineers.
• CiscocoreTechnology or IntegrationNetwork equipment and security solutions vendor providing switches, routers, and unified communications for client networks.
• Ubiquiti (Unifi)supportingTechnology or IntegrationWireless network access point technology vendor providing WiFi solutions for client infrastructure.
• SonicWallsupportingTechnology or IntegrationCybersecurity solutions vendor providing firewalls and network security products for client protection.
• Meraki (Cisco)supportingTechnology or IntegrationCloud-managed IT solutions vendor providing wireless, switching, and security products integrated into client networks.
• DattosupportingTechnology or IntegrationBackup and disaster recovery solutions vendor providing data protection and business continuity services for clients.
• Duo SecuritysupportingTechnology or IntegrationMulti-factor authentication (MFA) security vendor providing multi-step account login solutions for client cybersecurity.
• SolarWindssupportingTechnology or IntegrationNetwork management and monitoring vendor providing performance monitoring software used in client infrastructure management.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dataprise: Regional MSP headquartered in Maryland with strong Mid-Atlantic presence offering managed IT, cybersecurity, cloud, and compliance services to SMB and enterprise. Closely comparable in size, service mix, and customer profile to NWG.
• Ntiva: Mid-Atlantic managed IT services and cybersecurity provider serving SMB and mid-market clients across Virginia, Maryland, and DC. Direct competitor with comparable service portfolio (managed IT, cloud, cybersecurity, compliance) overlapping NWG's Central Virginia geography.
• VC3: Managed IT services provider serving municipalities and SMBs across the Southeast and Mid-Atlantic with managed services, cybersecurity, and cloud hosting. Comparable scale and vertical mix including regulated industries.
• Integris: Regional MSP serving Mid-Atlantic and Northeast SMB and mid-market clients with managed IT, cybersecurity, and cloud services. Similar scale and customer profile to NWG with comparable Microsoft-centric delivery model.
• Logically: National managed IT and MSSP delivering managed services, cybersecurity (MDR), and cloud services to SMB and mid-market. Competes with NWG's cybersecurity tiered offerings and managed services in overlapping Mid-Atlantic regions.
• NetGain Technologies: Regional managed IT and cloud services provider serving SMB and mid-market with cybersecurity, cloud hosting, and 24/7 support. Comparable in size, geographic scope, and service offering to NWG.
• CMIT Solutions: Franchise-based managed IT services network serving SMBs nationwide with cybersecurity, cloud, and compliance offerings. Competes for the same SMB customer profile with a multi-owner franchise delivery model.
• Corsica Technologies: Managed IT, cybersecurity, and compliance provider serving Mid-Atlantic SMBs with HIPAA, PCI, and CMMC expertise. Direct competitor on regulated-vertical MSP services in overlapping geography.

Broad incumbents

• CDW: Major IT solutions and services provider offering hardware/software procurement, managed services, and cybersecurity across SMB to enterprise. Competes indirectly with NWG through vendor partnerships and broader service portfolio.
• SHI International: Large-scale IT solutions provider offering hardware/software procurement, managed services, cloud, and cybersecurity to enterprise and mid-market. Overlaps with NWG's hardware procurement and IT support offerings at broader scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nwg_solutions
• Facebookfacebook.com/nwgsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NWG Solutions