What Mewecom does

Mewecom Italia S.p.A. is an Italian telecommunications operator headquartered in Rome (Corso Vittorio Emanuele II, 154), with operating offices in Arezzo and Rivoli (Turin) and wholly-owned subsidiaries in Vienna, Austria and Tirana, Albania. Founded in 2002, the company is privately held with paid-in share capital of €5.888M and majority control held by Demetra Investimenti S.p.A. (56.23%); other disclosed shareholders include CO.GE.F.IT. (11.67%), MACOSERV PRAHA (11.04%), and NetValue Holding (7.02%, since absorbed via the 2025 NetValue acquisition).

The company operates a multi-layer integrated ICT platform that combines fixed and mobile network connectivity (FTTH, FWA, MPLS VPN, VoIP, and an MVNO branded NVMobile), cloud infrastructure (NV VDC Virtual Data Center, Backup as a Service), unified communications (NV UC cloud PBX), and an omnichannel contact center built on the XCALLY Motion platform with AI ChatBot/VoiceBot integration. Specialized offerings include FREDDI (HACCP-compliant IoT refrigeration monitoring) and Irriga Smart (precision irrigation co-developed with 3A Green Planet), alongside Fluentis ERP resale and tailored custom software projects. The core technology stack leverages an intelligent least-cost routing (LCR) engine for global voice termination, real-time quality monitoring, and integrates with major CRMs (Salesforce, Microsoft Dynamics 365, ServiceNow, Zendesk, Zoho, etc.) and Microsoft Power BI.

Revenue mechanics are mixed: recurring subscriptions for fixed/mobile connectivity, cloud, and UC services; usage-based pricing on wholesale VoIP termination (with direct, grey, and mixed routes); and project-based revenue for customized software and large enterprise deployments. The company serves three primary customer cohorts — wholesale telecom operators and carriers (150+ interconnections with Tier 1 partners across 70+ countries), Italian SMEs and large enterprises (case studies span logistics, agriculture, and pharmaceutical sectors), and public administration entities (notably an omnichannel PA project handling 100+ IVR codes, 100+ operators, and 4,000 daily calls). Distribution is primarily direct enterprise sales supplemented by infrastructure partnerships with Fastweb, OpenFiber, and WindTre; the certification set (ISO 9001, ISO 27001, ISO 27017) is a structural enabler for regulated procurement.

Name

Mewecom

Legal name

Mewecom Italia Spa

Website

https://mewecom.it

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Mewecom is a privately held Italian telecom operator (Mewecom Italia S.p.A.) that delivers fixed/mobile connectivity, cloud, unified communications, omnichannel contact center, IoT, and AI solutions to wholesale carriers, SMEs, and public-sector clients across 70+ countries.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)

akta.pro primary industry

Network Interconnection & Data Center Meet-Me Services (MMRs, carrier hotels, interconnect fabrics) (HDAIAEAK)

akta.pro secondary industries

Fixed Wireless Access (FWA) Mobile Operators (HDAIAAAG), Industrial Connectivity & Networks (5G/LPWAN/TSN/Industrial Ethernet) (IMAIAMAH), IoT/M2M Mobile Network Operators (LPWAN, NB-IoT/LTE-M) (HDAIAAAH)

Keywords

• Telecom operator services
• Wholesale voice termination
• Cloud infrastructure services
• Unified communications solutions
• VoIP interconnection services

Headquarters

HQ city

Palermo

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Telecom Services (Voice & Data): Recurring telecom services including fixed network connectivity (FTTH, FWA, VPN MPLS, VoIP), mobile network services, and wholesale voice termination services for operators and carriers
2. Cloud Services: NV VDC (Virtual Data Center), Backup as a Service, and cloud-based PBX (NV UC) services provided on subscription or usage basis
3. Unified Communication & Contact Center: Cloud PBX, omnichannel communication platforms (XCALLY), and contact center solutions for enterprise and public administration clients
4. IoT & Specialized Solutions: IoT solutions (FREDDI), Agriculture 4.0 (Irriga Smart), AI solutions, and custom software development projects
5. Wholesale Voice Termination: VoIP termination services for operators and carriers with flexible routing options (direct, grey, mixed routes) balancing cost and quality

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Mewecom is an Italian telecommunications operator that delivers fixed and mobile network connectivity (FTTH, FWA, MPLS VPN, VoIP), wholesale voice termination services with intelligent routing for global operators and carriers, cloud infrastructure (virtual data center, backup), unified communications (cloud PBX), omnichannel contact center solutions, IoT applications (FREDDI for cold chain, Irriga Smart for precision agriculture), and AI-powered chatbot/voicebot services. The company serves enterprise, SME, public administration, and wholesale telecom carrier customers, operating across 70+ countries with subsidiaries in Austria and Albania.

Product overview

Mewecom is an Italian telecommunications operator (Digital Telco Italiana) offering a comprehensive ICT services portfolio for business and wholesale markets. The portfolio spans fixed and mobile network connectivity (FTTH, FWA, MPLS VPN, VoIP), wholesale voice services, cloud infrastructure (NV VDC, Backup as a Service), unified communications (NV UC Cloud PBX), and omnichannel contact center solutions (XCALLY). Specialized offerings include IoT solutions (FREDDI for refrigeration monitoring, Irriga Smart for smart irrigation), AI-powered ChatBot and VoiceBot services, and Fluentis ERP. The company operates in 70+ countries with subsidiaries in Austria and Albania, and has completed over 150 interconnections with operators and Tier-1 carriers. Recent strategic acquisition of NetValue S.R.L. expanded the mobile network services portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Nvmobile: Mobile network services brand operated by Mewecom, offering mobile data and voice services
• NV UC
• NV VDC

Products and services

• Rete Fissa (Fixed Network) Fixed network connectivity solutions including FTTH fiber optics, FTTCab, FWA wireless access, MPLS VPN, mobile interconnections, VoIP, phone numbers, and virtual fax services for business customers in Italy.
• Rete Mobile (NV Mobile) Mobile network services including mobile data connectivity, MVNO services, and automatic radio mobile backup systems for business continuity, offered under the NVMobile brand for retail and business customers.
• Wholesale Voice Services Wholesale voice services for telecom operators and carriers including global voice traffic termination with intelligent least-cost routing (LCR), real-time quality monitoring with automatic alerts, and flexible VoIP routing options across direct, grey, and mixed routes.
• NV UC (Cloud PBX / Centralino Cloud) Cloud-based telephone switchboard and Unified Communication system providing enhanced business communication services including presence management, instant messaging, online meetings, and smart working support for distributed business teams.
• XCALLY Omnichannel Communication Multichannel contact center solution powered by XCALLY Motion platform. Manages inbound/outbound communications via voice, chat, WhatsApp, Telegram, social networks, bots, and email with CTI Phone Bar, Skill Based Routing, advanced IVR configuration, and CRM connectors (Salesforce, Microsoft Dynamics 365, ServiceNow, Zendesk, etc.).
• NV VDC (Virtual Data Center) Cloud-based Virtual Data Center service enabling replacement of physical servers with configurable virtual servers supporting Windows and Linux, with options for backup, firewall, and networking for enterprise clients.
• Backup as a Service Data protection and operational continuity service with secure and scalable backups, on-site and off-site data protection, and anytime-anywhere data restoration for business customers.
• FREDDI Cloud-based IoT solution leveraging IoT and Data Analytics to automatically monitor and manage temperature of refrigeration systems, ensuring proper preservation of food and pharmaceuticals, optimizing energy consumption, and generating HACCP-compliant reports.
• AI Solutions (ChatBot & VoiceBot) AI-powered solutions integrating IoT, Big Data, and AI Machine Learning to optimize production processes and reduce operational costs through ChatBot and VoiceBot solutions with natural language understanding for 24/7 automated customer support.
• Irriga Smart Intelligent irrigation system combining weather data, mathematical water balance model, and automatic valve control to optimize water use in agriculture. Provides daily irrigation recommendations and autonomous irrigation activation for agricultural businesses and cooperatives.
• Fluentis ERP Native Cloud ERP platform offered in partnership. Cloud-native, integrated all-in-one suite covering administration, sales, purchases, warehouse, production, and CRM, eliminating system fragmentation and reducing hidden costs.
• Customized Projects (Progetti Personalizzati) Custom software design and development tailored to specific business needs. Leverages cutting-edge technologies and agile methodologies to deliver scalable, secure solutions integrated into business processes, including Customized Apps, Web Apps, project-based software, and AI solutions.

Quantifiable outcome

• 150+ interconnections completed in 6 years
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability3 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• NetValue S.R.L.coreStrategic or Co-development Partner · 9 September 2025Mewecom acquired 100% of NetValue's business unit through a capital increase. NetValue was a shareholder holding 7.02% and became part of Mewecom through this business combination, expanding mobile services (NVMobile) and contact center capabilities.
• International Tier 1 CarrierscoreTechnology or IntegrationPartnerships with leading international Tier 1 carriers enabling global voice termination services and reliable VoIP routing across direct, grey, and mixed routes.
• FastwebcoreTechnology or IntegrationInfrastructure partnership for fixed network access including FTTH connectivity services for business customers.
• OpenFibercoreTechnology or IntegrationInfrastructure partnership for FTTH fiber network access enabling high-speed connectivity solutions.
• WindTrecoreTechnology or IntegrationInfrastructure partnership for fixed and mobile network services enabling comprehensive connectivity solutions.
• XCALLYcoreTechnology or IntegrationTechnology partnership for omnichannel contact center solutions (XCALLY Motion) providing CTI Phone Bar, IVR configuration, Skill Based Routing, AI integration, and CRM connectors for enterprise and public administration clients.
• 3A (Green Planet)coreStrategic or Co-development PartnerCo-development partnership for Irriga Smart intelligent irrigation system, combining Mewecom's technology with 3A's agricultural expertise for Agriculture 4.0 solutions.
• SCOTminorOthersLogistics company using Mewecom's cloud, unified communications, and connectivity services; expanded from 2 to 6 locations with Mewecom's support.
• Spirit of Racing / AF CorseminorGTM or Marketing PartnerMotorsport sponsorship partnership for brand visibility in Italian GT Sprint 2026, sponsoring Edoardo Borelli on Ferrari 296 Challenge for third consecutive year.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Twilio: US-listed CPaaS leader providing voice, messaging, UC, and contact-center APIs to enterprises; competes with Mewecom's NV UC and XCALLY-based omnichannel offering in the European mid-market.
• BICS (Proximus wholesale): Wholesale voice and carrier services arm of Proximus providing international voice termination, roaming, and IoT connectivity — directly comparable to Mewecom's wholesale LCR/routing business.
• Sinch AB: Swedish-headquartered CPaaS and wholesale voice operator offering VoIP termination, SMS, and omnichannel communications to operators and enterprises globally — directly comparable to Mewecom's wholesale voice and contact-center stack.
• Infobip: Croatia-based CPaaS platform with global CPaaS and wholesale voice reach — closely comparable to Mewecom on European carrier interconnections and enterprise UC/contact center.
• iBasis (Tofane Global): International wholesale voice carrier and LTE roaming provider, now part of Tofane Global; direct peer on wholesale voice termination, route quality management, and carrier interconnection.
• IDT Corporation (Net2Phone): US-based carrier offering wholesale voice termination and enterprise communications; directly comparable to Mewecom's wholesale voice and cloud PBX product lines.

Broad incumbents

• Vonage (Ericsson): Global cloud communications provider (now an Ericsson business) offering UCaaS, CCaaS, and APIs — overlaps with Mewecom's NV UC and XCALLY omnichannel proposition at a much larger scale.
• TIM S.p.A. (Telecom Italia): Incumbent Italian telco providing fixed, mobile, cloud, and IoT to enterprises and public sector — comparable broad ICT portfolio but at vastly greater scale, and an indirect competitor for SME and PA contracts.
• WindTre S.p.A. Major Italian mobile and fixed operator and a Mewecom infrastructure partner; broad incumbent offering overlapping with Mewecom's fixed, mobile, and UC stack.

Regional players

• Clouditalia Telecomunicazioni: Italian B2B-focused cloud and telecommunications operator serving SMEs and public administration with connectivity, cloud, and UC — regional peer with overlapping Italian mid-market and PA go-to-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@MewecomItalia
• Facebookfacebook.com/share/1FyYtHuKhE/?mibextid=wwXIfr
• LinkedInlinkedin.com/company/mewecom
• Instagraminstagram.com/mewecom?igsh=OTdvOHp2ODF0aDB1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mewecom