Premium Seats USA

What Premium Seats USA does

Premium Seats USA is a privately held online ticket marketplace founded in 2005 and headquartered in Fort Lauderdale, Florida (corporate address 2598 E Sunrise Blvd #2104, registered as a Florida Seller of Travel, Registration No. ST36555). The company operates as an independent secondary-market intermediary connecting ticket buyers with sellers for high-demand and sold-out live events, including professional and collegiate sports (all 32 NFL teams, 30 MLB teams, major NBA and NHL franchises, NCAA), concerts, theater (Broadway and West End productions), and other live event categories. The company is self-described as not affiliated with any venue, box office, team, or event organizer, positioning itself as a neutral marketplace.

The underlying technology is an e-commerce ticket marketplace platform supporting real-time ticket listing, search, and purchase across sports, concert, and theater events nationwide, with multi-channel delivery (email, mobile/e-tickets, physical shipping, and will-call/venue pickup). A proprietary VIP Package Bundling System combines tickets with deluxe hotel accommodations, game-day transfers, VIP tailgate parties, venue tours, player autograph sessions, and gift items. The company backs all orders with a 100% Money Back Guarantee (200% in limited circumstances) covering authenticity, timely delivery, and comparable or upgraded seat substitution, and supports event-specialist-assisted transactions via a toll-free phone line.

Revenue is generated through transaction-based take rates on secondary-market ticket sales at market value, premiums on bundled VIP packages, service and delivery fees disclosed at checkout, gift card sales (physical and virtual, no expiration), and ancillary fees such as a 15% (capped at $200) ticket reissue fee. Distribution is direct-to-consumer via the e-commerce website, phone sales, email support, social media engagement, and an affiliate program. Customer segments horizontally span individual sports fans, concert and theater goers, corporate/business entertainment buyers, and premium experience seekers. The company is BBB Accredited (A+ rating in South Florida) and a member of the National Association of Ticket Brokers (NATB), with operations across the United States, Canada, the United Kingdom, Spain, France, and Germany.

Name

Premium Seats USA

Legal name

Premium Seats USA, Inc.

Website

https://premiumseatsusa.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Premium Seats USA is a privately held online secondary-market ticket marketplace that sells premium seats and bundled VIP packages to sold-out sports, concert, and theater events across the United States and select international markets.

Ownership category

akta.pro rank

Product category

Secondary Ticket Resale Services

NAICS

Spectator Sports (7112), Tour Operators (561520)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)

akta.pro secondary industries

Premium / VIP Ticketing & Hospitality Packages (HSACALAL), Venue Tours & Premium Hospitality Packages (Backstage, VIP, Suites) (THAJAFAL)

Keywords

• Secondary ticket marketplace
• Sports ticket resale
• VIP event packages
• Concert theater tickets
• Live event ticketing

Headquarters

HQ city

Hollywood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Ticket Resale (Secondary Market): Premium Seats USA operates as a ticket marketplace, buying and selling tickets to high-demand and sold-out events. Tickets are sold at market value (which may be above or below face value). The company procures tickets from sellers and resells to buyers, earning margins on the difference between purchase and sale prices.
2. VIP Package Sales: Bundled packages combining tickets with deluxe hotel accommodations, game day transfers, VIP tailgate parties, venue tours, player autograph sessions, and gift items. Packages are sold at premium prices with service and delivery fees added to the ticket price.
3. Service and Delivery Fees: Service and delivery fees are added to ticket prices, covering company operations, customer service, website improvements, and secure checkout and delivery. These fees are disclosed during checkout and are non-refundable in most cases.
4. Gift Card Sales: Sale of physical gift cards and virtual e-gift cards for tickets and experiences. Gift cards have no expiration date and can be used for partial or full purchase amounts.
5. Ticket Reissue Fees: 15% reissue fee (maximum $200) for requests to re-issue lost tickets through the seller.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Premium Seats USA operates as an online secondary-market ticket agency that procures and resells tickets to high-demand and sold-out sports, concert, and theater events across the U.S. and select international markets. Its core offering combines an event-ticket marketplace with bundled VIP packages that pair premium seating with hotel accommodations, transfers, tailgate parties, venue tours, and autograph sessions.

Product overview

Premium Seats USA operates as an online ticket marketplace connecting buyers with sellers for live sporting events, concerts, and theater performances. The company's core offerings consist of its VIP Tickets and Packages (which include premium seating, hotel accommodations, game day transfers, VIP tailgate parties, venue tours, and player autograph sessions) and its Ticket Marketplace platform for buying and selling event tickets at market value. Additional offerings include Gift Cards (both physical and virtual), a Money-Back Guarantee (100% and 200% options), Premium Tailgate Party experiences, and Virtual Experiences featuring virtual meet and greets and lessons with celebrities and athletes. The company is not affiliated with any venue, box office, or event organizer.

Differentiator

Problem solved

Functional benefit

Products and services

• VIP Tickets and Packages
• Premium Seats USA Gift Cards
• Premium Tailgate Party Experience
• Virtual Experiences

Quantifiable outcome

• Seating issues resolved within 24 hours when venue modifications push seats beyond promised proximity
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• National Association of Ticket Brokers (NATB)minorOthersNATB membership displayed in footer as part of trust and compliance messaging. NATB is the trade organization for the ticket broker industry, providing standards and best practices for secondary ticket market participants.
• Payment Processors (Visa, Mastercard, Discover, American Express, PayPal)coreOthersPartnership with major payment processors enabling secure transaction processing. All major credit cards accepted plus PayPal for buyer convenience and trust.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• On Location Experiences: On Location Experiences (an Endeavor company) provides official hospitality, VIP, and fan-experience packages for marquee events such as the Super Bowl, Masters, and major concert tours. It is the most direct overlap with Premium Seats USA's bundled VIP packages (tickets + hotels + transfers + events).
• SeatGeek: SeatGeek is a primary-and-secondary ticket marketplace with strong sports and concert coverage and a deep mobile UX. It overlaps directly with Premium Seats USA on resold tickets for the NFL, MLB, NBA, and top concert tours, plus deals with major sports teams.
• StubHub: StubHub is the largest U.S. secondary ticketing marketplace for sports, concerts, and theater. Like Premium Seats USA, it operates as a third-party reseller at market value, but at vastly greater scale and with proprietary technology and official partnerships with leagues and venues.
• Vivid Seats: Vivid Seats is a publicly traded secondary ticketing marketplace covering major sports, concerts, and theater. It competes head-to-head with Premium Seats USA on the same inventory categories with a similar buyer-protection guarantee model, differentiated by greater marketing spend and rewards programs.
• RazorGator: RazorGator is a secondary ticketing broker selling sports, concert, and theater tickets nationwide, similar in size and approach to Premium Seats USA, including a money-back guarantee and category-page SEO playbook.
• TickPick: TickPick is a no-fee secondary ticket marketplace focused on sports and concerts. It addresses the same customer use cases as Premium Seats USA — buying tickets to high-demand events — but differentiates on transparent all-in pricing and a contemporary UX.
• TicketNetwork: TicketNetwork operates a B2B and retail ticket exchange connecting independent brokers to consumer marketplaces for sports, concerts, and theater. It is comparable to Premium Seats USA in inventory breadth and reliance on independent broker supply of premium seats.

Emerging players

• Goldstar: Goldstar is a discount tickets and experiences marketplace for entertainment, sports, and theater events. It targets experience-seeking consumers in a manner comparable to Premium Seats USA's VIP experience buyers, though its inventory skews to half-price rather than premium resale.

Broad incumbents

• Ticketmaster (Resale / Verified): Ticketmaster, owned by Live Nation, is the dominant primary ticketing platform and now operates a large official resale / Verified exchange for major sports and concert events. While broader than Premium Seats USA's secondary-only model, its resale offering directly competes for the same supply of premium event tickets.
• Live Nation Hospitality: Live Nation, the largest live entertainment and ticketing conglomerate, sells premium hospitality packages and VIP experiences across its own concert and venue portfolio. It is a broader incumbent but the primary listed operator of bundled VIP concert and event experiences overlapping Premium Seats USA's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/PremiumSeatsUSA
• Facebookfacebook.com/PremiumSeatsUSA
• Xx.com/PremiumSeatsUSA
• YouTubeyoutube.com/channel/premiumseatsusa
• LinkedInlinkedin.com/company/premium-seats-usa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Premium Seats USA