Premium Seats USA
Premium Seats USA is a privately held online secondary-market ticket marketplace that sells premium seats and bundled VIP packages to sold-out sports, concert, and theater events across the United States and select international markets.
- Company typePrivate
- Founded2005
- HeadquartersHollywood, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Premium Seats USA does
Premium Seats USA is a privately held online ticket marketplace founded in 2005 and headquartered in Fort Lauderdale, Florida (corporate address 2598 E Sunrise Blvd #2104, registered as a Florida Seller of Travel, Registration No. ST36555). The company operates as an independent secondary-market intermediary connecting ticket buyers with sellers for high-demand and sold-out live events, including professional and collegiate sports (all 32 NFL teams, 30 MLB teams, major NBA and NHL franchises, NCAA), concerts, theater (Broadway and West End productions), and other live event categories. The company is self-described as not affiliated with any venue, box office, team, or event organizer, positioning itself as a neutral marketplace.
The underlying technology is an e-commerce ticket marketplace platform supporting real-time ticket listing, search, and purchase across sports, concert, and theater events nationwide, with multi-channel delivery (email, mobile/e-tickets, physical shipping, and will-call/venue pickup). A proprietary VIP Package Bundling System combines tickets with deluxe hotel accommodations, game-day transfers, VIP tailgate parties, venue tours, player autograph sessions, and gift items. The company backs all orders with a 100% Money Back Guarantee (200% in limited circumstances) covering authenticity, timely delivery, and comparable or upgraded seat substitution, and supports event-specialist-assisted transactions via a toll-free phone line.
Revenue is generated through transaction-based take rates on secondary-market ticket sales at market value, premiums on bundled VIP packages, service and delivery fees disclosed at checkout, gift card sales (physical and virtual, no expiration), and ancillary fees such as a 15% (capped at $200) ticket reissue fee. Distribution is direct-to-consumer via the e-commerce website, phone sales, email support, social media engagement, and an affiliate program. Customer segments horizontally span individual sports fans, concert and theater goers, corporate/business entertainment buyers, and premium experience seekers. The company is BBB Accredited (A+ rating in South Florida) and a member of the National Association of Ticket Brokers (NATB), with operations across the United States, Canada, the United Kingdom, Spain, France, and Germany.
Premium Seats USA firmographics
Firmographics- Name
- Premium Seats USA
- Legal name
- Premium Seats USA, Inc.
- Website
- https://premiumseatsusa.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Premium Seats USA is a privately held online secondary-market ticket marketplace that sells premium seats and bundled VIP packages to sold-out sports, concert, and theater events across the United States and select international markets.
- Ownership category
- akta.pro rank
Premium Seats USA industry classification
Industry- Product category
- Secondary Ticket Resale Services
- NAICS
- Spectator Sports (7112), Tour Operators (561520)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)
- akta.pro secondary industries
- Premium / VIP Ticketing & Hospitality Packages (HSACALAL), Venue Tours & Premium Hospitality Packages (Backstage, VIP, Suites) (THAJAFAL)
Keywords
Where Premium Seats USA is headquartered
LocationHeadquarters
- HQ city
- Hollywood
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Premium Seats USA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Ticket Resale (Secondary Market): Premium Seats USA operates as a ticket marketplace, buying and selling tickets to high-demand and sold-out events. Tickets are sold at market value (which may be above or below face value). The company procures tickets from sellers and resells to buyers, earning margins on the difference between purchase and sale prices.
- VIP Package Sales: Bundled packages combining tickets with deluxe hotel accommodations, game day transfers, VIP tailgate parties, venue tours, player autograph sessions, and gift items. Packages are sold at premium prices with service and delivery fees added to the ticket price.
- Service and Delivery Fees: Service and delivery fees are added to ticket prices, covering company operations, customer service, website improvements, and secure checkout and delivery. These fees are disclosed during checkout and are non-refundable in most cases.
- Gift Card Sales: Sale of physical gift cards and virtual e-gift cards for tickets and experiences. Gift cards have no expiration date and can be used for partial or full purchase amounts.
- Ticket Reissue Fees: 15% reissue fee (maximum $200) for requests to re-issue lost tickets through the seller.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Market-value ticket pricing with variable premiums based on event demand |
| Transaction based/ take rate | Pay-as-you-go | Ticket reissue service for lost tickets |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Premium Seats USA product offering
Product offeringCore offering
Premium Seats USA operates as an online secondary-market ticket agency that procures and resells tickets to high-demand and sold-out sports, concert, and theater events across the U.S. and select international markets. Its core offering combines an event-ticket marketplace with bundled VIP packages that pair premium seating with hotel accommodations, transfers, tailgate parties, venue tours, and autograph sessions.
Product overview
Premium Seats USA operates as an online ticket marketplace connecting buyers with sellers for live sporting events, concerts, and theater performances. The company's core offerings consist of its VIP Tickets and Packages (which include premium seating, hotel accommodations, game day transfers, VIP tailgate parties, venue tours, and player autograph sessions) and its Ticket Marketplace platform for buying and selling event tickets at market value. Additional offerings include Gift Cards (both physical and virtual), a Money-Back Guarantee (100% and 200% options), Premium Tailgate Party experiences, and Virtual Experiences featuring virtual meet and greets and lessons with celebrities and athletes. The company is not affiliated with any venue, box office, or event organizer.
Differentiator
Problem solved
Functional benefit
Products and services
- VIP Tickets and Packages
- Premium Seats USA Gift Cards
- Premium Tailgate Party Experience
- Virtual Experiences
Quantifiable outcome
- Seating issues resolved within 24 hours when venue modifications push seats beyond promised proximity
- +2 more outcomes
Companies that use Premium Seats USA
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Premium Seats USA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Premium Seats USA partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- National Association of Ticket Brokers (NATB)minorNATB membership displayed in footer as part of trust and compliance messaging. NATB is the trade organization for the ticket broker industry, providing standards and best practices for secondary ticket market participants.
- Payment Processors (Visa, Mastercard, Discover, American Express, PayPal)corePartnership with major payment processors enabling secure transaction processing. All major credit cards accepted plus PayPal for buyer convenience and trust.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Premium Seats USA competitors and assessment
Company assessmentDirect peers
- On Location Experiences: On Location Experiences (an Endeavor company) provides official hospitality, VIP, and fan-experience packages for marquee events such as the Super Bowl, Masters, and major concert tours. It is the most direct overlap with Premium Seats USA's bundled VIP packages (tickets + hotels + transfers + events).
- SeatGeek: SeatGeek is a primary-and-secondary ticket marketplace with strong sports and concert coverage and a deep mobile UX. It overlaps directly with Premium Seats USA on resold tickets for the NFL, MLB, NBA, and top concert tours, plus deals with major sports teams.
- StubHub: StubHub is the largest U.S. secondary ticketing marketplace for sports, concerts, and theater. Like Premium Seats USA, it operates as a third-party reseller at market value, but at vastly greater scale and with proprietary technology and official partnerships with leagues and venues.
- Vivid Seats: Vivid Seats is a publicly traded secondary ticketing marketplace covering major sports, concerts, and theater. It competes head-to-head with Premium Seats USA on the same inventory categories with a similar buyer-protection guarantee model, differentiated by greater marketing spend and rewards programs.
- RazorGator: RazorGator is a secondary ticketing broker selling sports, concert, and theater tickets nationwide, similar in size and approach to Premium Seats USA, including a money-back guarantee and category-page SEO playbook.
- TickPick: TickPick is a no-fee secondary ticket marketplace focused on sports and concerts. It addresses the same customer use cases as Premium Seats USA — buying tickets to high-demand events — but differentiates on transparent all-in pricing and a contemporary UX.
- TicketNetwork: TicketNetwork operates a B2B and retail ticket exchange connecting independent brokers to consumer marketplaces for sports, concerts, and theater. It is comparable to Premium Seats USA in inventory breadth and reliance on independent broker supply of premium seats.
Emerging players
- Goldstar: Goldstar is a discount tickets and experiences marketplace for entertainment, sports, and theater events. It targets experience-seeking consumers in a manner comparable to Premium Seats USA's VIP experience buyers, though its inventory skews to half-price rather than premium resale.
Broad incumbents
- Ticketmaster (Resale / Verified): Ticketmaster, owned by Live Nation, is the dominant primary ticketing platform and now operates a large official resale / Verified exchange for major sports and concert events. While broader than Premium Seats USA's secondary-only model, its resale offering directly competes for the same supply of premium event tickets.
- Live Nation Hospitality: Live Nation, the largest live entertainment and ticketing conglomerate, sells premium hospitality packages and VIP experiences across its own concert and venue portfolio. It is a broader incumbent but the primary listed operator of bundled VIP concert and event experiences overlapping Premium Seats USA's offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Premium Seats USA social profiles
Digital presencePremium Seats USA compliance and trust
Trust signalCompliance1 record
Premium Seats USA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Premium Seats USA leadership team
Management profileNumber of profiles
Premium Seats USA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Premium Seats USA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Premium Seats USA
What does Premium Seats USA do?
Premium Seats USA operates as an online secondary-market ticket agency that procures and resells tickets to high-demand and sold-out sports, concert, and theater events across the U.S. and select international markets. Its core offering combines an event-ticket marketplace with bundled VIP packages that pair premium seating with hotel accommodations, transfers, tailgate parties, venue tours, and autograph sessions.
Is Premium Seats USA a public or private company?
Premium Seats USA is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Premium Seats USA founded?
Premium Seats USA was founded in 2005. It employs 1 to 10 people.
Where is Premium Seats USA based?
Premium Seats USA is headquartered in Hollywood, United States, in the North America region.
How does Premium Seats USA make money?
Five revenue lines are on record. Ticket Resale (Secondary Market) is the primary driver. The others are VIP Package Sales, service and Delivery Fees, gift Card Sales and ticket Reissue Fees.
Who are Premium Seats USA's main competitors?
Direct peers on record are On Location Experiences, SeatGeek, StubHub, Vivid Seats, RazorGator, TickPick and TicketNetwork. Goldstar is listed as an emerging player. Broad incumbents are Ticketmaster (Resale / Verified) and Live Nation Hospitality.
Does Premium Seats USA have an API?
No public API is recorded for Premium Seats USA.
What industry is Premium Seats USA in?
Premium Seats USA's product category is Secondary Ticket Resale Services. Its primary akta.pro industry code is MPAGAJAB, Secondary Ticket Marketplaces (Resale/Exchange), with a secondary code of HSACALAL, Premium / VIP Ticketing & Hospitality Packages. Its NAICS code is 7112 and its SIC code is 7900.