Interact Solutions

What Interact Solutions does

Interact Solutions is a privately-held Brazilian software company founded around the year 2000 and headquartered in Lajeado, Rio Grande do Sul, that builds and sells the Interact Suite — an integrated corporate governance, risk and compliance (GRC) software platform. The suite comprises 14 main solutions (Governance, Process, Project, Document, Occurrence, Service, Analytics, Risk, Survey, Competence, Audit, Budget, Corporative TV, Scrum) plus more than 14 complementary tools and a set of methodological solutions (BPM, QMS, PRJ, GRC, ESG, SVC, DHP) and integrated solutions (BIA, 3Ps, GCN, GPD, Cadeia de Valor, Reuniões e Atas). It serves more than 1,064 installed customer bases across 10+ verticals including healthcare, education, government, financial, industry, cooperative, agribusiness and logistics, with logos such as Sírio Libanês, Dasa, Ipiranga, SERPRO, Hospital Bruno Born, Unimed network, Rede La Salle, Drogaria Minas-Brasil, Peccin, Fruki and Tribunal Regional do Trabalho 8ª Região. The flagship release Interact Suite 26, launched on 28 April 2026, is delivered as a 100% web-based SaaS platform with native mobile (Interact Pocket), Microsoft 365 document editing, Process Mining, and embedded AI Assistants for governance, document, risk, occurrence and project workflows.

The company monetizes primarily through quote-based enterprise SaaS subscriptions on the Interact Suite, complemented by a free/freemium entry product (Interact Flow) for process modeling, a paid entry-level package (Interact Start) for digital governance transformation, and a third tier of professional services (Consultoria, Desenvolvimento de Projetos, Projetos ao Cliente) plus training and certification revenue through Interact Academy. Go-to-market is sales-led, executed through ~11 dedicated Brazilian regional units (Prime, Alliance, Excellence, Advance, Vision, Evolution, Experience, Nexus, Bridges, Development, Development 2), a network of certified channel partners and implementation consultants across Latin America, Spain, and Angola, and a dedicated Interact Latam international unit supported by academic partnerships (UNIR, since 2022) and institutional sponsorships (iGOVi, PMI RS, since 2023). No external funding, parent company, or public listing is disclosed.

Name

Interact Solutions

Legal name

Interact Solutions

Website

https://interactsolutions.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Interact Solutions is a privately-held Brazilian SaaS vendor that sells the Interact Suite, an integrated governance, risk and compliance platform spanning strategy, processes, projects, documents, risks and analytics to 1,064+ enterprise, healthcare, education and government customers across 18+ countries in Latin America, Spain and Africa.

Ownership category

akta.pro rank

Product category

Corporate Governance Software (GRC)

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYHDAEAHAI

Enterprise Work Management & Collaborative Workflow Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYHDAAAFAC

Conversational AI Platforms (chat/voice bots, orchestration)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Speech, Audio & Conversational AI

SECONDARYBPAEAGAH

Enterprise Integration, iPaaS & Middleware Services (API/EDI)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYHDAEALAI

IT Incident, Problem & Change Management Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Service Management (ITSM/ESM) Platforms

Keywords

• Corporate governance software
• GRC platform
• Business process management
• Risk management software
• Strategic planning software

Headquarters

HQ city

Lajeado

HQ country

Brazil

HQ region

Latin America

Offices21 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Interact Suite Subscription: Core SaaS subscription revenue from the Interact Suite platform including the 14 main solutions (Governance, Process, Project, Document, Occurrence, Service, Analytics, Risk, Survey, Competence, Audit, Budget, Corporative TV, Scrum) plus 14+ complementary tools. Sold via direct sales, regional units, and partner channels. Updated on a 2-year architecture release cycle.
2. Interact Flow (Free/Freemium): Free process modeling tool with Maturity Analysis, Customer Journey, Sipoc, 5W2H, PDCA — used as a freemium entry point into the broader Interact Suite.
3. Interact Start: Entry-level digital transformation solution for corporate governance with a registration form-based onboarding, sold as a smaller paid package relative to Interact Suite.
4. Consulting and Project Development Services: Third-tier offering including Consultancy (Consultoria), Project Development (Desenvolvimento de Projetos), and Client Projects (Projetos ao Cliente) — professional services revenue tied to Interact Suite deployments.
5. Interact Academy: Training and certification programs (e.g., UNIR interns receive Interact Suite module certifications) representing training/certification revenue line.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Interact Solutions sells Interact Suite, a cloud-based corporate governance, risk, and compliance (GRC) software platform composed of 14 main solutions (Governance, Process, Project, Document, Occurrence, Service, Analytics, Risk, Survey, Competence, Audit, Budget, Corporative TV, Scrum) plus 14+ complementary tools. The latest release, Interact Suite 26 (launched 28/04/2026), adds native AI Assistants, Process Mining, OKR methodology support, and Microsoft 365 integration. The company also offers Interact Flow (free process modeling tool), Interact Start (entry-level governance package), Interact Pocket (mobile access), Interact Academy (training/certification), and tier-three professional services (Consulting, Project Development, Client Projects).

Differentiator

Problem solved

Functional benefit

Brands

• Interact Suite: Flagship corporate governance software platform (formerly "SA Suite" / "Interact Suite SA"), a reference software for governance, processes, projects, documents, risk, analytics, audit, budget, surveys, competence, service, occurrence, scrum, and corporative TV. Latest version is Interact Suite 26, launched 28 April 2026 with embedded AI Assistants.
• Interact Flow
• Interact Start
• Interact Pocket
• Interact Academy
• Interact Latam

Products and services

• Interact Suite Flagship integrated corporate governance, risk, and compliance (GRC) software platform delivered as 100% web-based SaaS with mobile (Interact Pocket) and Microsoft 365 integration. Composed of 14 main solutions (Governance, Process, Project, Document, Occurrence, Service, Analytics, Risk, Survey, Competence, Audit, Budget, Corporative TV, Scrum) plus 14+ complementary tools, with embedded AI Assistants as of Suite 26 (28/04/2026).
• Interact Governance (formerly SA Governance Manager) Strategic planning and governance module aligned with the Balanced Scorecard (BSC) methodology and 'Management by Guidelines.' Manages strategic objectives, indicators, action plans, and integrates with ERP/CRM/BI systems. Now includes native OKR support and the Governance AI Assistant.
• Interact Process (formerly SA Process Manager) Business Process Management (BPM) solution providing process modeling, automation, indicators, heat maps, and AI-driven process analysis, with new Process Mining capability in Suite 26.
• Interact Project (formerly SA Project Manager) Project and portfolio management module inspired by PMI methodology covering scope, schedule, cost, resources, quality, communications, risk, stakeholders, and integration. Now includes native agile lifecycle support and Project AI Assistant.
• Interact Document (formerly SA Document Manager) Document management module with native editing via Microsoft 365 (Word, Excel, PowerPoint), and a Document AI Assistant providing conversational Q&A and AI review (clarity, objectivity, inconsistencies, grammar) over filtered document sets.
• Interact Occurrence (formerly SA Occurrence Manager) Occurrence/incident management module with an Occurrence AI Assistant enabling conversational querying of occurrence history to surface insights and support analysis, with integration of occurrences from other systems.
• Interact Service (formerly SA Service Manager) Service management module within the Interact Suite for managing and tracking organizational services and service-level operations.
• Interact Analytics (formerly SA Analytics Manager) BI/analytics module that consolidates and crosses data from multiple sources, integrates with ERP, CRM, BI systems, and MS Excel, providing custom analyses, dynamic operations, and interactive dashboards to support data-driven decisions and predictive analytics.
• Interact Risk (formerly SA Risk Manager) Risk management module with qualitative and quantitative analysis, classification, response planning, and continuous monitoring. Now includes the Risk Management AI Assistant that suggests risks, controls, factors, and treatment actions.
• Interact Survey (formerly SA Survey Manager) Survey management module within Interact Suite for designing, distributing, and analyzing organizational surveys.
• Interact Competence (formerly SA Competence Manager) Competence management module within Interact Suite for tracking skills, roles, and team capabilities across the organization.
• Interact Audit (formerly SA Audit Manager) Audit management module within Interact Suite supporting internal audit planning, execution, and reporting.
• Interact Budget (formerly SA Budget Manager) Budget management module within Interact Suite for planning, controlling, and tracking organizational budgets.
• Interact Corporative TV (formerly SA Corporative TV) Corporate TV module for creating playlists per channel/department and remotely displaying content (images, videos, interactive content with QR codes, indicators, dashboards). Integrates with external portals including YouTube.
• Interact Scrum Scrum-based agile project management module within the Interact Suite for organizing sprints, backlogs, and agile teams.
• Interact Flow Free process modeling web tool with Maturity Analysis, Customer Journey, SIPOC, 5W2H, and PDCA methodologies, used as a freemium entry point into the broader Interact Suite.
• Interact Start Entry-level paid solution for companies taking their first steps in the digital transformation of corporate governance, with registration form-based onboarding.
• Interact Pocket Mobile version of Interact Suite providing on-the-go access to dashboards and management information for executives and managers.
• Interact Academy Educational and certification program around the Interact Suite methodology and modules, including training and certification for clients, units, partners, and interns (e.g., UNIR interns receive Interact Suite module certifications).
• Consultoria (Consulting Services) Tier-three professional consulting services to support organizations implementing and operationalizing Interact Suite for corporate governance.
• Desenvolvimento de Projetos (Project Development) Tier-three project development services delivering custom solutions and extensions built on the Interact Suite platform.
• Projetos ao Cliente (Client Projects) Tier-three client projects service delivered to Interact customers as part of the company's project consulting practice.

Named customers33 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability10 records

Feature10 records

Partnerships

26 partnerships are on record, tiered flagship, core and minor.

• iGOVi (International Governance Institute)flagshipStrategic or Co-development PartnerInteract is an institutional partner (mantenedora) of iGOVi, a world-leading international non-governmental organization dedicated to interdisciplinary dialogue on governance practices. iGOVi organizes the Governance Day event in Brasília where Interact actively participates with brand ambassador Gart Capote and Anderson Pereira, Director of Interact Excellence. The partnership aims to disseminate and demystify good governance practices through technology, knowledge and innovation.
• PMI RS (Project Management Institute — Rio Grande do Sul chapter)flagshipStrategic or Co-development PartnerSince 2023, Interact is an institutional partner (mantenedora) of PMI RS, contributing to disseminate and demystify good agile project management practices. Interact sponsored the 21st CBGPL (Congresso Brasileiro de Gestão, Projetos e Liderança) for three consecutive years and presented the case 'De Código à Cultura' at the 21st edition.
• UNIR (Universidad Internacional de La Rioja)coreStrategic or Co-development Partner4-year academic partnership with UNIR where 40+ master's students from 8 countries (Ecuador, Nicaragua, Peru, Mexico, Argentina, Chile, Dominican Republic, Panama) have completed internships in AI, Front-end Design & Development, Strategic Processes, Digital Marketing, Graphic Design, and Business Intelligence. UNIR serves as a strategic pillar for Interact Latam international business unit.
• Microsoft 365coreTechnology or IntegrationNative integration with Microsoft 365 in Interact Document — allows creation and editing of Word, Excel and PowerPoint documents directly using the Microsoft 365 editors within the Interact Suite platform.
• Gart Capote (Brand Ambassador)flagshipGTM or Marketing PartnerBrand ambassador of Interact. Delivered the lecture 'Nexialismo para Projetos e Processos — Novas Arquiteturas de Gestão na Era da Centralidade em Experiências' at the 21st CBGPL, and spoke on 'Nexialismo Organizacional e as arquiteturas de decisão' at the Governance Day in Brasília.
• Kondama (Angola)minorChannel Partner/ Reseller/ DistributorDistribution partner for the African market based in Luanda, Angola. Contact: +244 948 493 730, [email protected].
• ProSanitas BSC (Argentina)minorChannel Partner/ Reseller/ DistributorDistributor for Argentina based in Buenos Aires. Contact: [email protected].
• Synvelt S.R.L. (Argentina)minorChannel Partner/ Reseller/ DistributorBusiness partner based in Buenos Aires, Argentina. Contact: [email protected].
• Suricatum (Bolivia)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Santa Cruz de la Sierra, Bolivia. Contact: [email protected].
• Cidti s.a.s (Colombia)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Bogotá, Colombia. Contact: [email protected].
• InfoQuality SA (Ecuador)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Quito, Ecuador. Contact: [email protected].
• Goudi / Go Digital (Spain)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Sevilla, Spain covering the Spanish market. Contact: [email protected].
• Procesos Objetivos (Spain)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Madri, Spain. Contact: [email protected].
• Koru Consultoria (Guatemala)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Ciudad de Guatemala. Contact: [email protected].
• Insight Solutions (Honduras)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Tegucigalpa, Honduras. Contact: [email protected].
• ZAMMARTISP S.A.S. (Mexico)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Ciudad de México. Contact: [email protected].
• NSI S.A (Panama)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Ciudad de Panamá. Contact: [email protected].
• SHIFT CONSULTING E.A.S. (Paraguay)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Asunción, Paraguay. Contact: [email protected].
• InQuality (Paraguay)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Asunción, Paraguay. Contact: [email protected].
• Pivi System (Peru)minorChannel Partner/ Reseller/ DistributorDistribution partner based in Surco, Peru. Contact: [email protected].
• IncrementtaminorImplementation/ SI/ Consulting PartnerConsulting partner based in Caxias do Sul - RS, Brazil. Contact: [email protected] / [email protected].
• Bono ConsultoriaminorImplementation/ SI/ Consulting PartnerConsulting partner based in Belo Horizonte, Brazil. Contact: [email protected].
• FB Gestão de ProjetosminorImplementation/ SI/ Consulting PartnerConsulting partner in Brazil led by Fabiana Brugmann, who contributes content on SMART objectives. Contact: [email protected].
• VersoriumminorImplementation/ SI/ Consulting PartnerConsulting partner in Brazil. Contact: [email protected].
• Movimento Catarinense pela Excelência (ExcelênciaSC)minorStrategic or Co-development PartnerStrategic partner based in Florianópolis, Brazil promoting excellence practices. Contact: [email protected].
• AGQ – Associação Gaúcha para a QualidademinorStrategic or Co-development PartnerStrategic partner in Sapucaia do Sul - RS, Brazil focused on quality practices. Contact: [email protected].

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SoftExpert: Brazilian software company offering a comprehensive GRC, BPM, and quality management suite (SoftExpert Suite) with strategy, process, document, risk, audit, and analytics modules. Directly comparable to Interact Suite in both target customers (Brazilian/LatAm enterprises) and product breadth across governance workflows.
• Senior Sistemas: One of Brazil's largest enterprise software vendors, offering ERP, HCM, and increasingly GRC/BPM capabilities. Comparable as a domestic incumbent selling integrated corporate management suites to Brazilian enterprises, though Senior is broader in scope (ERP-led).
• ProcessMaker: BPM and workflow automation platform with strong LatAm footprint and low-code process modeling. Directly comparable to Interact Process and Interact Flow on BPM methodology, target customers, and Latin American market positioning.
• Bizagi: Latin American-origin (Colombian) BPM/digital process automation platform serving global enterprises. Directly comparable to Interact Process in target customers (process excellence teams), BPM methodology emphasis, and LatAm origins.
• Pipefy: Brazilian-origin process and workflow management SaaS platform (now with global reach). Comparable to Interact Process and Interact Flow as a Brazilian process-management vendor expanding internationally, though Pipefy focuses on no-code workflow automation vs Interact's broader GRC scope.

Broad incumbents

• ServiceNow (GRC/IRM): Global enterprise platform with a dedicated Integrated Risk Management (IRM/GRC) module. Comparable to Interact Suite as a broader platform with overlapping risk, audit, and compliance functionality, though ServiceNow is enterprise-scale and globally dominant.
• Nintex: Global process management and automation platform spanning BPM, workflow, document automation, and RPA. Comparable to Interact Suite's process, document, and project modules as a broader process-centric incumbent.
• OneTrust: Global trust intelligence platform with strong GRC, privacy (LGPD/GDPR), and ESG capabilities. Comparable to Interact in LGPD compliance positioning, governance/risk workflows, and growing focus on AI-driven compliance automation.
• Diligent (Galvanize/ACL): Global GRC platform serving boards and executives with governance, risk, audit, and compliance software. Comparable to Interact Governance/Interact Risk as a broader GRC incumbent entering Latin America with AI-enabled features.

Emerging players

• LogicGate: US-based AI-enabled GRC platform (Risk Cloud) covering risk, compliance, and audit workflows. Comparable to Interact Governance/Risk/Audit modules as a modern, AI-native GRC competitor; smaller scale than Diligent but well-funded.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=WZ7ICPdjqwc
• LinkedInlinkedin.com/company/interact-solutions
• Facebookfacebook.com/interact.solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interact Solutions