What Valley Veterinary Hospital & Cascade East Animal Clinic does

Valley Veterinary Hospital & Cascade East Animal Clinic is a family-owned mixed animal veterinary practice operating two facilities in Kittitas County, Washington. Valley Veterinary Hospital in Ellensburg serves as the main full-service hospital (opened in a new building in 2015) with a large surgical suite, in-house laboratory, digital and digital dental radiography, ultrasound, endoscopy, Class IV Companion Therapy Laser, and an attached boarding facility converted from the original 1960s structure. Cascade East Animal Clinic in Cle Elum operates as a weekday sister clinic offering appointments and surgery with one doctor on site. The practice is owned by Dr. Mark Hayden, who purchased it in 2003, and employs seven veterinarians (five full-time, two part-time), nine licensed veterinary technicians, seven veterinary assistants, and a boarding team of six or more, including Practice Manager Linda Baker and Boarding Manager Anna Taylor.

The business serves companion pet owners, equine owners, and livestock owners (cattle, goats, sheep, llamas) across small animal medicine, surgery, dentistry, preventive care, large animal haul-in and farm-call services, and boarding. Revenue derives from professional service fees, a retail and online pharmacy (via VetsFirstChoice), boarding/daycare, and ancillary lines such as Kim's Angel Fund equine first aid kits. Payment is collected at time of service; the practice accepts major credit cards, checks, and CareCredit financing, requires a refundable reservation fee for new client appointments, and limits emergency and after-hours services to established clients, coordinated through a regional on-call rotation and VetTriage telehealth.

The practice operates as a private, family-led entity with no venture capital, private equity, or institutional investment disclosed. Strategic intent is explicitly to remain family-owned while growing services, improving care quality, and expanding community outreach. Doctor and staff rotations between Ellensburg and Cle Elum unify the two locations into a single operating unit.

Name

Valley Veterinary Hospital & Cascade East Animal Clinic

Legal name

Cascade to Columbia Veterinary Services

Website

https://valleyvetandcascadeeast.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Family-owned mixed animal veterinary practice in Kittitas County, WA, operating two clinics in Ellensburg and Cle Elum that provide medical, surgical, dental, diagnostic, boarding, and farm-call services to companion pet, equine, and livestock owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Pet Care (except Veterinary) Services (812910), Support Activities for Animal Production (1152)

SIC

Services-Hospitals (8060), Services-Misc Health & Allied Services, Nec (8090), Agricultural Services (700)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Preventive Care & Vaccination Clinics (HLAMAAAB), Dental & Oral Surgery Veterinary Clinics (HLAMAAAK), Routine On-Farm Veterinary Services (Exams, Treatment, Prescribing) (AFACADAB)

Keywords

• Mixed animal veterinary care
• Small animal veterinary services
• Equine veterinary services
• Pet boarding facilities
• Veterinary diagnostic imaging

Headquarters

HQ city

Ellensburg

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Medical Services: Comprehensive veterinary care including examinations, diagnostics, medical treatments, surgical procedures, and preventive care for small and large animals
2. Boarding Services: Dog and cat boarding facilities at Valley Veterinary Hospital with various accommodation options including indoor canine runs, canine suites, family suites, and cat condos. Dog daycare offered Tuesday-Thursday
3. Pharmacy: In-house pharmacy with complete inventory of pharmaceuticals, vitamins, shampoos, flea and tick control products, and prescription diets. Online pharmacy available for convenience
4. Dental Services: Dental prophylaxis, digital dental radiography, tooth extractions, and minor oral surgery for companion animals and equine dentistry
5. Kim's Angel Fund Donations: Charitable fund for helping animals in need. Also sells equine first aid kits as fundraising. Donations not tax deductible but accrue 'good Karma'

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Valley Veterinary Hospital & Cascade East Animal Clinic operates a full-service mixed animal veterinary practice across two facilities in Kittitas County, Washington (Ellensburg and Cle Elum), providing medical, surgical, and dental care for small companion animals and large animals including equine, cattle, goats, sheep, and llamas. Services span wellness examinations, vaccinations, diagnostics (digital radiography, ultrasound, endoscopy, in-house lab), surgery (soft tissue, orthopedic, dental, emergency), Class IV Companion Therapy Laser treatment, pharmacy and online pharmacy, pet boarding with daycare, and after-hours emergency triage through VetTriage telehealth.

Product overview

Valley Veterinary Hospital & Cascade East Animal Clinic operates two veterinary facilities providing comprehensive mixed animal veterinary care. Valley Veterinary Hospital in Ellensburg serves as the main hospital with full services, while Cascade East Animal Clinic in Cle Elum provides weekday appointments and surgeries. The practice offers a broad spectrum of services including small animal medicine, large animal care, and equine specialty services. Diagnostic capabilities include digital radiography, digital dental radiography, ultrasound, endoscopy, and an in-house laboratory. Treatment options encompass surgery, dental services, pharmacy, and Companion Therapy Laser for pain management. Boarding facilities are available at the Valley Veterinary Hospital location. After-hours emergency support is provided through VetTriage telehealth services, and prescriptions can be managed through the online pharmacy.

Differentiator

Problem solved

Functional benefit

Products and services

• Valley Veterinary Hospital - Ellensburg Full-service mixed animal veterinary hospital in Ellensburg, WA providing medical, surgical, and dental care for small companion animals and large animals. Includes diagnostic imaging, pharmacy, and emergency/urgent care for established clients.
• Cascade East Animal Clinic - Cle Elum Full-service veterinary clinic in Cle Elum, WA providing appointments and surgeries Monday through Friday with one doctor on site. Services small animal and equine clients across the upper Kittitas County area.
• Boarding and Dog Daycare Dog and cat boarding at Valley Veterinary Hospital featuring 13 indoor canine runs, canine suites, a family suite with outdoor run, cat condos, and additional cat kennels, plus Tuesday-Thursday dog daycare under veterinary oversight with medication administration and geriatric boarding available.
• Small Animal Veterinary Services Comprehensive small companion animal care including wellness exams, vaccinations, diagnostic and therapeutic services, surgical services with modern anesthetic monitoring, anesthesia, imaging, dental services, laboratory, permanent identification (HomeAgain microchip), pharmacy, flea/tick control, dietary counseling, behavioral counseling, end-of-life care, and boarding.
• Equine Veterinary Services Comprehensive equine veterinary care including dentistry (routine floats and full dental services), reproduction services, purchase examinations, lameness evaluation, surgery, ultrasonography, radiography, endoscopy, tonometry, and laser therapy. Farm call visits and haul-in facility available.
• Large Animal Veterinary Services Veterinary services for cattle, goats, sheep, and llamas including sick animal care, brucellosis vaccination, pregnancy testing, obstetrics, surgery, and routine preventive care with on-ranch services and chute availability.
• Surgical Services State-of-the-art large surgical suite configured for spays, neuters, specific orthopedic procedures, and emergencies with modern anesthetic monitoring for small and large animal patients.
• Veterinary Dental Services Small animal dental prophylaxis using ultrasonic scaling and polishing, dental X-rays, tooth extractions, and minor oral surgery plus equine dentistry including routine floats and comprehensive dental care.
• Companion Therapy Laser (Class IV) Treatment FDA-cleared Class IV laser therapy that reduces inflammation and pain for acute pain, chronic conditions, post-operative pain, and wound healing, using cellular activity stimulation that initiates healing processes continuing up to 24 hours after treatment.
• Diagnostic Imaging (Digital Radiography, Ultrasound, Endoscopy) Digital radiography, digital dental radiography, ultrasound for internal organs, tendons, ligaments and reproductive structures, and fiber optic endoscopy for upper airway evaluations including larynx, sinuses, guttural pouches, trachea, and upper esophagus.
• In-House Laboratory Same-day in-house laboratory diagnostics including CBC, serum chemistry, and fecal flotation by centrifugation for rapid turnaround on blood work and microscopic results.
• In-House and Online Pharmacy On-site pharmacy providing quick access to pharmaceuticals, vitamins, shampoos, flea and tick control products, and prescription diets, plus a competitive online pharmacy through VetsFirstChoice at valleycascadeeast.vetsfirstchoice.com for refills and pet medications.
• VetTriage After-Hours Telehealth Emergency Triage 24/7 after-hours video telehealth partnership with VetTriage allowing established clients to assess pets via live video chat for $50 flat rate, with VetTriage coordinating emergency visits to the local on-call hospital when needed and multiple follow-up calls included.
• Kim's Angel Fund and Equine First Aid Kits Charitable fund helping animals in need through donations and community fundraising, plus retail of equine first aid kits (bandaging materials, triple antibiotic ointment, electrolyte powder, thermometer) for a minimum $40 donation.

Quantifiable outcome

• Same-day blood work and microscopic results
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• VetTriagecoreTechnology or IntegrationPartnership for 24/7 video telehealth after-hours emergency services. Vetriage veterinarians assess pets via live video chat for $50 flat rate. Coordinates visits to local on-call hospital when emergency care is needed. Multiple follow-up calls included at no additional cost. Account setup is free for clients.
• CareCreditcoreGTM or Marketing PartnerThird-party financing option offered to clients for payment plans. Application process can be completed online or by phone. Plans include no interest and extended payment options. Accepted by many healthcare professionals.
• HomeAgainminorGTM or Marketing PartnerMicrochip identification service offered for permanent pet identification.
• Ellensburg Animal Hospital, Bless This Pet, Mount Stuart Animal HospitalcoreChannel Partner/ Reseller/ DistributorAfter-hours rotation cooperative to care for established clients from all participating hospitals outside of normal business hours.
• 24-Hour Emergency HospitalscoreChannel Partner/ Reseller/ DistributorReferral network of 24-hour emergency hospitals for cases requiring 24-hour hospitalization: Mid Columbia Pet Emergency Services (Pasco), BluePearl Pet Hospital (Kirkland), Veterinary Emergency Group (Redmond), Animal Emergency Hospital (Redmond), and others in Eastern and Western Washington.
• EzyvetcoreTechnology or IntegrationCloud-based veterinary medical software provider used by the practice for medical records management.
• Veterinary Information Network (VIN)minorStrategic or Co-development PartnerWorld's first and largest online veterinary community providing educational content for the practice's Pet Library. New articles added weekly by VIN experts.
• Companion Animal HealthcoreTechnology or IntegrationProvider of Companion Therapy Laser (Class IV) equipment used at both facilities. FDA-cleared modality for pain reduction and inflammation treatment.
• Lawn of LoveminorOthersRecommended resource for pet owners for quality of life assessments and end-of-life care information. Practice recommends their resource for pet owners facing end-of-life decisions.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Banfield Pet Hospital: Nation's largest general practice veterinary chain (owned by Mars), primarily inside PetSmart locations. Comparable as a provider of small animal wellness and preventive care services, though operates a corporate retail-anchored model rather than Valley Vet's family-owned rural model.
• National Veterinary Associates (NVA): One of the largest veterinary practice ownership groups in the U.S. Acquires and operates general practice and specialty hospitals. Comparable as a consolidator that targets independent practices like Valley Vet, though it operates at corporate scale across many states.
• VCA Animal Hospitals: Largest U.S. veterinary hospital network (owned by Mars) operating hundreds of general and specialty practices. Comparable as a veterinary clinical services provider, though at far greater scale and corporate ownership versus Valley Vet's independent family-owned model.

Direct peers

• VetCor: National network of community-focused veterinary hospitals acquired from independent owners. Directly comparable as a community general practice with mixed-service offerings and a goal of preserving local culture, similar to Valley Vet's stated family-owned ethos.
• Southern Veterinary Partners: Veterinary hospital group that acquires independent general and specialty practices. Comparable to Valley Vet in target customer (companion animal owners) and service breadth, though operates regionally across the Southeast and beyond.
• PetVet Care Centers: Acquires general practice and specialty veterinary hospitals across the U.S. Directly comparable as a community-hospital owner that targets practices with service breadth similar to Valley Vet's mixed animal and small animal offerings.
• AmeriVet Veterinary Partners: Veterinary partnership network that acquires stakes in independent general practice and mixed animal hospitals, allowing owners to retain clinical autonomy. Directly comparable to Valley Vet in business model (independent practice considering a buy-in path) and service mix (general practice + specialty).
• Rarebreed Veterinary Partners: Acquires and partners with independent veterinary hospitals, preserving practice identity. Comparable to Valley Vet in targeting high-quality independent practices in smaller markets with similar general practice + specialty service profiles.

Others

• BluePearl Veterinary Partners: Specialty and emergency veterinary hospital network. Comparable as a referral destination — Valley Vet explicitly refers 24-hour hospitalization cases to BluePearl Kirkland — though it does not compete for primary care volume.
• Veterinary Emergency Group (VEG): Emergency-only veterinary hospital chain. Comparable as another referral destination referenced by Valley Vet for emergency cases, not a direct primary-care competitor but adjacent in the same continuum of care.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/valleyvetandcascadeeast
• LinkedInlinkedin.com/company/cascade-east-animal-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valley Veterinary Hospital & Cascade East Animal Clinic