Allcomm

What Allcomm does

Allcomm Inc. is a privately held managed IT services provider (MSP) founded in 2000 and headquartered at 1076 Rig Street, Commerce Township, Michigan, focused on serving businesses in the Metro Detroit area. The company operates an 11-50 employee organization under CEO Travis Haggerty with no external funding, parent company, or subsidiary structure, and functions as a Certified Microsoft Silver Small Business Partner leveraging Microsoft Azure, Office 365, and Teams for its cloud and unified communications stack.

The company delivers its offering through seven branded service lines: ALL-IT (managed IT, cloud, infrastructure, and website services), ALL-BUSINESS (remote backups, Office 365 backups, data validation, and disaster recovery via Datto), ALL-VOICE (VoIP infrastructure, bill review, conferencing), ALL-SECURE (premises security, data encryption, data security with SonicWall, Verkada, and Hikvision), ALL-PRINT (managed print with HP/OEM toner), ALL-AV (audio/visual and conference room systems), and ALL-CABLE (BICSI-certified structured cabling). Underlying technology comprises 24/7/365 network monitoring with a stated 3.5-minute average live-technician response, automated patch management, mobile device management, IP-CCTV, and cloud/hybrid backup validated daily. Customer-facing assets include a self-service portal at help.goallcomm.com and a ScreenConnect-based remote session gateway.

Allcomm earns revenue primarily through monthly recurring managed services subscriptions billed electronically on the first of each month, supplemented by time-and-materials project services, exclusive hardware and software resale, and a cost-per-page print model. Contracts carry an annual cost-of-living adjustment, automatic renewal, and a 2-month cancellation notice requirement. The firm sells through direct consultative sales with on-site network assessments and a free-test-drive offer, targeting healthcare providers (hospitals, emergency medical services, medical practices), manufacturing, commercial real estate, and SMBs needing outsourced IT. Named customers include Community EMS / Beaumont Health (a 21+ year relationship supporting 500 EMS vehicles across 5 states), Lee & Associates, Johnson Electric, Michigan Hand & Wrist, and Michigan Comprehensive Fertility Center.

Name

Allcomm

Legal name

Allcomm Inc.

Website

https://goallcomm.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Allcomm is a Metro Detroit-based managed IT services provider offering managed IT, cloud, VoIP, security, managed print, AV, and structured cabling across seven service lines to primarily healthcare, manufacturing, and SMB customers under Microsoft Silver and BICSI certifications.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

All Other Telecommunications (517810)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Security, Safety & Fire/Life Safety Management (BPABAAAE)

Keywords

• Managed IT services
• Cloud infrastructure
• Voice communications
• Data security
• Disaster recovery

Headquarters

HQ city

Commerce Township

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Monthly recurring managed services fees covering network monitoring, maintenance, security, and support. Payments are electronically transferred on the 1st of each month for that month's services. The company bills 1 month in advance for initial setup. Services include anti-virus, anti-malware, firewall, content filtering, patch management, and remote monitoring.
2. Additional Project Services: One-time project fees for on-site services, new system setup, cabling, firewall installation, infrastructure projects, websites, user training, hardware/software refresh cycles, data recovery, office moves, line-of-business applications, new operating systems, migrations, phone systems, access control, CCTV, intrusion alarms, audio visual configurations, and emergencies.
3. Hardware and Software Sales: The company requires clients to purchase all IT related hardware and software from Allcomm. This includes servers, PCs, networking equipment, and software licenses.
4. Print Management Services (ALL-PRINT): Managed print programs with a simple cost per page model, eliminating capital expenditures and leases. Includes new printers/copiers with OEM toner, nationwide on-site service, and automatic toner replenishment through Patrol technology.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Allcomm is a managed technology services provider delivering bundled IT infrastructure, cloud, voice communications, data security, and disaster recovery solutions to small and mid-sized businesses. The company organizes its offerings under the ALL-branded suite, including ALL-IT, ALL-BUSINESS, ALL-VOICE, ALL-SECURE, ALL-PRINT, ALL-AV, and ALL-CABLE, supported by a self-service customer portal.

Product overview

Allcomm is a complete technology solutions provider offering a portfolio of seven integrated service lines: ALL-IT (managed IT, cloud solutions, infrastructure services, and website services), ALL-BUSINESS (remote backups, Office 365 backups, data validation, and disaster recovery), ALL-VOICE (infrastructure, VOIP, bill review, and conferencing solutions), ALL-SECURE (premises security, data encryption, and data security), ALL-PRINT (managed print programs), ALL-AV (audio/visual services), and ALL-CABLE (structured cabling). The company operates as a managed services provider with services aligned around IT, business continuity, communications, and security. Allcomm is a Certified Microsoft Silver Small Business Partner and utilizes Microsoft Azure for cloud solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• ALL-IT (Managed IT Services)
• ALL-VOICE (Voice Communications)

Quantifiable outcome

• Average response time of 3.5 minutes for client calls to technicians
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• DellcoreTechnology or IntegrationTechnology partner providing hardware solutions including servers, workstations, and networking equipment integrated into Allcomm's managed IT services.
• MicrosoftcoreTechnology or IntegrationCertified Microsoft Silver Small Business Partner providing cloud solutions through Microsoft Azure, Office 365 products, and unified communications platforms.
• DattocoreTechnology or IntegrationProvides backup, disaster recovery, and business continuity solutions integrated into Allcomm's ALL-BUSINESS data protection services.
• SonicWallcoreTechnology or IntegrationProvides firewall and network security solutions as part of Allcomm's managed security services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Mid-Atlantic managed IT services and cybersecurity provider serving SMB and mid-market organizations with proactive monitoring, cloud, and compliance services. Directly comparable in scale, GTM motion, and vertical mix to Allcomm.
• iCorps Technologies: US-based managed IT services provider of similar size offering managed IT, cloud, security, and voice solutions to SMB and mid-market clients. Closely comparable service portfolio and customer profile to Allcomm.
• Centre Technologies: Texas-based managed IT, cybersecurity, and cloud services firm with a multi-service portfolio targeting mid-market organizations. Comparable business model and service breadth to Allcomm.
• Dataprise: National managed IT, cybersecurity, and cloud services provider headquartered on the US East Coast, serving mid-market and enterprise clients with 24/7 NOC capabilities. Direct peer in managed IT services with overlapping Microsoft/cybersecurity stack.
• Coretelligent: Managed IT, cloud, and cybersecurity services provider focused on regulated industries including healthcare and financial services. Comparable in vertical specialization, recurring managed services model, and customer concentration patterns.
• Kelser Corporation: Northeast US managed IT and cybersecurity firm serving mid-market businesses with managed services, cloud, and compliance offerings. Similar size, vertical mix, and consultative sales motion to Allcomm.

Others

• ConnectWise: Leading IT management software platform (RMM, PSA, cybersecurity) purpose-built for managed service providers. Indirect ecosystem peer — Allcomm is a buyer/user of MSP tooling rather than a direct competitor.

Broad incumbents

• Insight Enterprises: Global Fortune 500 IT solutions and managed services provider offering hardware, software, cloud, and services across enterprise and mid-market segments. Much larger, broad-line incumbent competing for the same IT services wallet.
• CDW: Large US IT solutions and services company providing hardware, software, and managed services to business, government, education, and healthcare customers. Major incumbent competing on enterprise IT services spend.

Regional players

• Atomic Object: Michigan-based custom software development and technology services firm serving Midwest clients. Geographic peer in the Michigan tech services market, though more focused on product development than managed IT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AllcommMichigan
• LinkedInlinkedin.com/company/allcomm

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allcomm