Putnam County HomeCare and Hospice

What Putnam County HomeCare and Hospice does

Putnam County HomeCare & Hospice (PCHH) is a non-profit, Medicare-certified home health, hospice, and palliative care provider headquartered at 575 Ottawa-Glandorf Road in Ottawa, Ohio. Founded in 1966 and serving Putnam County and surrounding communities for over 58 years, the organization delivers an integrated continuum of in-home clinical services to patients recovering from illness or surgery, managing chronic conditions, or facing end-of-life needs. The core service portfolio comprises Home Care (skilled nursing, physical/occupational/speech therapy, medical social work, and home health aides), Hospice (end-of-life pain and symptom management plus emotional and spiritual support for patients and families), and Palliative Care (symptom relief and quality-of-life support delivered alongside curative treatment). Supplementary offerings include private pay home care funded by clients or Long-Term Care insurance, and bereavement services that extend at least 13 months post-death and reach into Allen County.

The technology footprint is modest: a KanTime Medicare Client Portal provides patients secure online access to portions of their electronic medical record (medication lists, plan of care, orders, and visit calendars), while the organization's website serves as the primary digital touchpoint for service information, referrals, donations, and volunteer recruitment. The organization is CHAP-accredited, a We Honor Veterans partner, and holds memberships in NHPCO, NAHC, OCHCH, Leading Age Ohio, and CAPC.

PCHH operates under a fee-for-service reimbursement model dominated by Medicare and Medicaid (per-episode/per-visit hospice and home health payment), supplemented by commercial insurance reimbursement, private pay home care, and active solicitation of charitable donations through the website. Customer acquisition is sales-led and referral-driven: a dedicated 'Make a Referral' phone line (419-523-4449) and contact form channel admissions from physicians, hospitals, long-term care facilities, the Area Agency on Aging (AAA3), the Putnam County Health Department, and the Putnam County Council on Aging, with self-referral by patients and families also supported. The organization is community-rooted and mission-driven, with no parent company, no outside equity ownership, and no documented expansion beyond its single-county operational footprint.

Name

Putnam County HomeCare and Hospice

Legal name

Putnam County HomeCare & Hospice

Website

https://pchh.net

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Putnam County HomeCare & Hospice is a non-profit, Medicare-certified provider of home health, hospice, and palliative care services to patients and families across Putnam County, Ohio and surrounding communities, founded in 1966.

Ownership category

akta.pro rank

Product category

Home Health and Hospice Care

NAICS

Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Home health care
• Hospice services
• Palliative care
• Bereavement support
• Skilled nursing

Headquarters

HQ city

Ottawa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicare & Medicaid Reimbursement: As a Medicare-certified hospice and home health provider, the organization receives reimbursement from federal and state healthcare programs. Hospice requires a physician's certification of a 6-month life expectancy. Home health services require a physician's order for a skilled need and a face-to-face visit, with the patient meeting homebound criteria.
2. Private Pay / Long-Term Care Insurance: Private pay home care services funded directly by clients or through Long-Term Care (LTC) insurance. These services do not require a physician's order or specific medical diagnosis and offer the highest level of flexibility for families.
3. Commercial Insurance: Home health services covered under commercial insurance plans, subject to eligibility verification, utilization review, and medical necessity review as described in the HIPAA notice.
4. Donations & Charitable Contributions: The organization actively solicits donations through its website to support its mission, with dedicated 'Donate' and 'Support Our Mission' pathways.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Putnam County HomeCare and Hospice delivers an integrated continuum of home-based healthcare services across Putnam County, Ohio. Its core offerings are Home Care (skilled nursing, physical/occupational/speech therapy, home health aides for recovering or chronically ill homebound patients), Hospice (Medicare-certified end-of-life comfort care including pain management, medications, equipment, and family support), and Palliative Care (symptom relief for serious illness delivered alongside curative treatment), supplemented by Private Pay home care and a Bereavement program extending to at least 13 months post-death.

Product overview

Putnam County HomeCare and Hospice offers a unified portfolio of home-based healthcare services centered around three core offerings: Home Care (skilled nursing, therapy services, and home health aides), Hospice (end-of-life comfort care), and Palliative Care (symptom relief for serious illness). The company differentiates through supplementary private pay services providing flexible, uninsured care options, and bereavement support extending through 13 months post-death. A KanTime-powered patient portal provides clients secure access to electronic medical records. The three core services are delivered by an interdisciplinary team and are available in patients' homes, long-term care facilities, and assisted living settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care Professional medical treatment and support delivered in patients' homes, including skilled nursing (wound care, IV therapy, injections, catheter care), physical therapy (mobility restoration, fall prevention), occupational therapy (ADL independence), speech-language pathology (swallowing and communication), medical social work, and home health aide services. Targeted at homebound patients recovering from surgery, managing chronic illness, or regaining independence after hospitalization, with services requiring a physician's order, a face-to-face encounter, and meeting homebound criteria.
• Hospice End-of-life care for individuals with a physician-certified prognosis of six months or less, providing pain and symptom management, medications, medical supplies and equipment, family caregiver training, emotional and spiritual support, respite for caregivers, and inpatient hospice care. Delivered by an interdisciplinary team (physicians, nurses, social workers, chaplains, aides, trained volunteers) with 24/7 nurse availability. Covered by the Medicare Hospice Benefit, Medicaid, and many private insurances.
• Palliative Care Specialized medical care for patients with serious, life-limiting or life-altering illness at any stage, providing relief from symptoms and stress, improving quality of life for both patient and family, delivered alongside curative treatment. Encompasses symptom and pain management, medical decision-making support, care coordination, and emotional and spiritual support.
• Private Pay Home Care Private-pay nursing assistant services funded directly by clients or through Long-Term Care insurance, providing flexible, customized in-home care without requiring a physician's order or specific medical diagnosis. Delivered by State-Tested Nursing Assistants (STNAs) with Ohio state-approved training and competency certification. Targets families and individuals seeking more care hours than insurance covers, or who do not meet Medicare 'homebound' criteria.
• Bereavement Services Grief support services provided from patient admission through at least 13 months following death, including home visits, telephone support, support groups, memorial services, counseling, educational materials, community referrals for grief therapists, and the Good Grief Fun Camp for children. Open to the broader Putnam County community (including Allen County), not only former patients.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Community Health Accreditation Partner (CHAP)coreOthersCHAP accreditation validates quality standards for home and community-based healthcare services. PCHH displays CHAP accreditation as a mark of quality and compliance in hospice and home health care.
• National Hospice and Palliative Care Organization (NHPCO)coreStrategic or Co-development PartnerNHPCO membership provides access to industry best practices, standards of practice, advocacy resources, and professional development for hospice and palliative care providers.
• National Association for Home Care & Hospice (NAHC)coreStrategic or Co-development PartnerNAHC membership provides legislative advocacy, regulatory compliance resources, and professional networking for home care and hospice agencies across the United States.
• Ohio Council for HomeCare & Hospice (OCHCH)coreStrategic or Co-development PartnerOCHCH is the state-level membership organization representing Ohio home care and hospice agencies, providing advocacy, education, and regulatory guidance specific to Ohio.
• Leading Age OhiominorStrategic or Co-development PartnerLeading Age Ohio membership connects the organization with the broader aging services sector, providing resources and advocacy related to aging populations and post-acute care.
• The Center to Advance Palliative Care (CAPC)minorStrategic or Co-development PartnerCAPC membership provides access to palliative care best practices, clinical tools, and professional training resources for the palliative care program.
• We Honor VeteranscoreStrategic or Co-development PartnerPCHH is a We Honor Veterans 'Partner,' recognizing the unique needs of America's Veterans and their families. Veterans on hospice receive a patriotic hand-made quilt and a framed certificate of appreciation presented by members of the local Veterans Service Commission.
• Area Agency on Aging (AAA3)coreChannel Partner/ Reseller/ DistributorReferral partner for home care and hospice services, connecting elderly residents of the service area with PCHH's skilled home health and hospice programs.
• Putnam County Health DepartmentminorChannel Partner/ Reseller/ DistributorLocal public health partner, connecting county residents to home health, hospice, and palliative care services.
• Putnam County Council on AgingminorChannel Partner/ Reseller/ DistributorReferral partner for elderly Putnam County residents seeking home care, hospice, and supportive services.

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Compassus: National hospice, palliative, and home health provider operating across the U.S. Offers a comparable service portfolio to PCHH — hospice, palliative care, home health — and serves both urban and rural communities, making it a relevant comp for a regional non-profit hospice.
• Bridge Home Health & Hospice: Mid-sized hospice and home health agency with community-based operations in multiple states. Closely comparable to PCHH as a non-urban, community-rooted provider offering the same integrated home health/hospice/palliative service mix.
• VITAS Healthcare (Chemed Corporation): Largest hospice provider in the United States, focused exclusively on hospice and palliative care. Directly comparable to PCHH's hospice and palliative care core services; competes for the same patient population, Medicare hospice benefit, and physician referral channels.

Broad incumbents

• Amedisys: One of the largest U.S. home health and hospice operators with a national footprint. Directly comparable to PCHH's home health and hospice service lines, but at vastly greater scale and with publicly traded backing. Represents the structural competitive threat PCHH faces in its region.
• Encompass Health (formerly Enhabit): Large home health and hospice operator spun off from Encompass Health in 2022. Directly comparable to PCHH's home health and hospice offerings, with broader geographic reach and substantially greater scale.
• Gentiva (formerly Kindred at Home hospice): National hospice and home health provider serving patients across dozens of states. Directly comparable service portfolio (hospice, home health, palliative care) and similar Medicare/Medicaid reimbursement model; operates at much larger scale than PCHH.

Regional players

• OhioHealth Home Care: Ohio-based health system's home health and hospice division. Direct competitor in the same Ohio market, with the same regulatory framework and an integrated hospital referral funnel — directly comparable to PCHH's community-based, physician-referral-driven model.
• ProMedica Hospice: Northwest Ohio-based health system with hospice and home health services. Geographically adjacent to PCHH's service area and operates under the same Ohio regulatory and reimbursement environment, making it a highly credible regional competitor.
• Ohio's Community Mercy Hospice (Bon Secours Mercy Health): Faith-based health system with hospice services in Ohio. Operates under the same CHAP-style accreditation and Medicare hospice framework as PCHH, and competes for the same Medicare-eligible population in western Ohio.

Others

• Area Agency on Aging 3 (PSA 2) — Putnam County providers network: Regional aging services coordination body that refers clients to PCHH. Listed as an ecosystem partner rather than a competitor; represents the referral network that PCHH depends on and is structurally relevant to serving comparable elderly populations in northwest Ohio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Putnam-County-Homecare-Hospice-580929708593300
• LinkedInlinkedin.com/company/putnam-county-homecare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Putnam County HomeCare and Hospice