What Breeze Connect does

Breeze Connect is an Australian channel-only wholesale telco and unified communications distributor headquartered in Adelaide, with branch offices across South Australia, Queensland, New South Wales, Western Australia, and Victoria. The company serves MSP telco resellers, IT service providers, and managed service providers, supplying them with a full telco portfolio to resell into Australian businesses; it explicitly does not sell direct to end-users. Its infrastructure is hosted in Equinix data centres in Sydney with multi-carrier redundancy and SOC 1 Type II, SOC 2 Type II, and ISO 27001 certifications, supporting a publicly claimed 99.99% uptime SLA and three-plus years of zero downtime.

The product portfolio spans three layers: voice (SIP trunks, Breeze Hosted 3CX, Breeze Teams Voice via Operator Connect and Direct Routing, 1300/1800 inbound number hosting, and Wholesale VoIP for service providers), data (Business NBN, corporate fibre with Class-of-Service options, and 4G/5G data SIMs leveraging Telstra Wholesale's network for failover), and services (SMS Broadcasting with API access, pre-configuration packages, professional services, partner enablement via Leader Academy, and experience centres). Hardware resale covers Yealink, Snom, Fanvil IP phones and Jabra headsets, often pre-staged for plug-and-play deployment. The platform integrates with Microsoft Teams, Zoom, Webex, Google Meet, GoTo, Slack, and CRM systems including Salesforce, HubSpot, Zendesk, Pipedrive, Microsoft Dynamics 365, and Freshdesk.

Breeze Connect monetises through recurring monthly subscriptions (per-user, per-channel, and PAYG usage models), one-off hardware and pre-configuration fees, and wholesale partner commissions. Pricing is published transparently across SIP ($7–$58/month), NBN ($89–$249/month), mobile data ($27–$85/month), hosted 3CX ($29–$199/month), Teams Voice ($1–$19/user/month), and SMS gateway ($10/month plus per-message). Partners access the business via a self-service partner portal for ordering, billing, call records, and SIP trunk creation. The company is 100% Australian owned and operated, holds 3CX Platinum Partner status, and is powered by Leader Systems, the only provider combining hardware distribution with telco wholesale.

Name

Breeze Connect

Legal name

Breeze Connect

Website

https://breezeconnect.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Breeze Connect is an Australian channel-only telco wholesaler headquartered in Adelaide, supplying MSPs and IT resellers with SIP trunks, hosted 3CX, Microsoft Teams Voice, NBN/fibre, mobile data, and SMS across a five-state branch network.

Ownership category

akta.pro rank

Product category

Telecommunications Wholesale

NAICS

Wired Telecommunications Carriers (517111), Telecommunications Resellers (517121)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• SIP trunking services
• Hosted PBX solutions
• Unified communications wholesale
• Business internet connectivity
• Telecommunications distribution

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. SIP Trunking Services: Voice connectivity services including SIP trunks and number hosting (1300/1800 numbers). Offered on PAYG and unlimited plans with monthly recurring subscription pricing.
2. Business Internet (NBN & Fibre): Business-grade NBN plans and enterprise fibre connectivity services with various speed tiers. Recurring monthly billing with no lock-in contracts.
3. Mobile Data SIMs: 4G and 5G data-only SIM plans leveraging Telstra's mobile network. Includes failover solutions for business continuity. Monthly subscription with data banking options.
4. 3CX Hosted Phone System: Fully managed 3CX PBX hosted in the cloud. Offered in unlimited and PAYG plans with per-user or per-channel pricing models.
5. Microsoft Teams Voice: Hosted PBX integrated with Microsoft Teams via Operator Connect and Direct Routing. User-based and channel-based pricing models available.
6. SMS Broadcasting: Mass communication platform for sending targeted text messages. Wholesale pricing model with SMS gateway subscription ($10/month), per-message costs, and dedicated mobile number options.
7. Professional Services & Pre-configuration: 3CX pre-configuration packages (Basic, Business, Corporate tiers) and professional services including pre-sales, staging, deployment, installation, and training.
8. VoIP Handsets & Hardware: IP phones from Yealink, Fanvil, Snom and headsets from Jabra. Preconfigured for plug-and-play deployment.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Breeze Connect is an Australian wholesale telco provider delivering voice, data, and unified communications services to MSPs and telco resellers through a 100% channel-only model. Its portfolio includes SIP trunking, Breeze Hosted 3CX, Microsoft Teams Voice, business NBN, enterprise fibre, 4G/5G mobile data SIMs, and SMS broadcasting. The company operates a self-service Partner Portal backed by Equinix-hosted, multi-carrier redundant infrastructure in Sydney.

Product overview

Breeze Connect is an Australian channel-only telco wholesaler offering a comprehensive unified communications and connectivity portfolio. The core offering centers on voice solutions (SIP Trunks, Breeze Hosted 3CX, and Breeze Teams Voice) integrated with data services (Business NBN, Corporate Fibre, and 4G/5G Mobile Data). The product suite includes SMS Broadcasting, inbound number services (1300/1800), and Teams Rooms Solutions for meeting spaces. Hardware offerings encompass VoIP handsets and business headsets from Yealink, Snom, Fanvil, and Jabra. Professional services include pre-configuration, staging, deployment, and training. The company operates through a partner model with a self-service Partner Portal, serving MSPs and telco resellers who resell these solutions to end-business customers.

Differentiator

Problem solved

Functional benefit

Brands

• Breeze Hosted 3CX: Fully managed 3CX phone system in the cloud with no hardware to maintain and simple per-user pricing.
• Breeze Teams Voice
• Breeze SMS

Products and services

• SIP Trunks Cost-effective, flexible voice connectivity with high reliability and scalability for business communications, offered in PAYG and unlimited monthly plans to channel partners and their end-business customers.
• Breeze Hosted 3CX Fully managed 3CX phone system hosted in the cloud with no hardware to maintain, offering simple per-user pricing and AI-powered unified communications features for Australian businesses via channel partners.
• Breeze Teams Voice Hosted PBX integrated with Microsoft Teams via Operator Connect and Direct Routing, adding professional calling and AI-powered Copilot features to Microsoft Teams environments for business customers.
• Business NBN High-speed business-grade NBN internet plans from entry-level to enterprise-grade tiers, with symmetrical speed options and recurring monthly billing with no lock-in contracts, delivered to Australian businesses via channel partners.
• Corporate Fibre Enterprise-grade fibre connectivity with guaranteed bandwidth, Class of Service options (Committed 1:1 or Best Efforts), 99.95% network availability, and a 4-hour SLA for mission-critical business operations.
• 4G/5G Mobile Data SIM Plans Data-only SIM plans leveraging Telstra's mobile network with 98.8% Australian population coverage, featuring data banking up to 500GB and automatic 4G/5G failover for business continuity.
• SMS Broadcasting Mass communication platform for sending targeted text messages to customers and stakeholders, with an easy-to-use dashboard, API access for integrations, and dedicated mobile number options.
• Wholesale VoIP Wholesale VoIP solution for service providers to offer their own unified communication solutions, available as a fully managed service or bring-your-own soft switch model.
• Teams Rooms Solutions Enterprise-grade meeting room solutions with AI-powered technology including AI auto-framing, seamless UC integration, and flexible deployment options from huddle spaces to large boardrooms.
• Pre-Configuration & Professional Services End-to-end professional services including pre-sales design, device provisioning, firmware updates, configuration staging, installation, deployment, training, and ongoing support, offered in Basic, Business, and Corporate tiers.

Quantifiable outcome

• 99.99% Uptime SLA with zero downtime in over 3 years
• +4 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability7 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• 3CXcoreTechnology or Integration3CX Platinum Partner - Breeze Connect is a certified 3CX Australian owned SIP Trunking provider with specialist team of 3CX engineers. Offers hosted 3CX plans, instant licensing, and pre-configuration services.
• YealinkcoreTechnology or IntegrationTechnology partner providing IP phones, Microsoft Teams Rooms (MTR) devices, and conferencing room solutions. Breeze Connect offers pre-configured Yealink devices.
• NBN CocoreTechnology or IntegrationBusiness NBN plans leveraging NBN Enterprise Ethernet infrastructure. Breeze Connect offers NBN plans from entry-level to enterprise-grade fibre connectivity.
• MicrosoftcoreTechnology or IntegrationBreeze Teams Voice integrates with Microsoft Teams via Operator Connect and Direct Routing. Provides AI-powered Copilot features for Teams calling.
• Telstra WholesalecoreTechnology or IntegrationBreeze Connect mobile data SIMs use parts of Telstra's mobile network, providing 98.8% Australian population coverage with 4G/5G connectivity.
• EquinixcoreTechnology or IntegrationInfrastructure hosted in Equinix data centres in Sydney, certified with SOC 1 Type II, SOC 2 Type II, ISO 27001 and more. Provides secure, redundant infrastructure.
• Leader SystemscoreChannel Partner/ Reseller/ DistributorBreeze Connect is powered by Leader - the only provider that is both a hardware distributor and telco. Leader operates experience centres and provides the dealer shop for SIM card ordering.
• APNICminorOthersAsia Pacific regional Internet registry member.
• Communications AllianceminorOthersAustralian telecommunications industry peak body member.
• TIO (Telecommunications Industry Ombudsman)minorOthersMember of TIO dispute resolution scheme, demonstrating commitment to customer complaint resolution.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Symbio Networks: Australian wholesale voice and SIP trunking provider serving telcos and service providers with VoIP interconnect, similar to Breeze's core voice trunking and hosted PBX wholesale motion.
• Aussie Broadband Business: Australian carrier selling NBN, Enterprise Ethernet and SIP into business and wholesale channels, directly overlapping with Breeze's business connectivity and SIP trunking suite.
• MyNetFone (MNF Group / Symbio parent): Australian listed wholesale voice and SIP provider via the Symbio and MyNetFone brands; directly comparable channel-only telco wholesale business serving MSPs.
• Telair (formerly Vonex Telecom): Australian UCaaS and SIP trunking provider competing in the same SME/business market with hosted PBX and wholesale connectivity; comparable in geography, customer base and product mix.

Broad incumbents

• GoTo Connect: International UCaaS platform (formerly LogMeIn) providing cloud PBX and SIP trunking; serves as a substitute option to Breeze's hosted 3CX and Teams Voice stack for partners and end customers.
• Twilio: Programmable communications platform providing SIP trunking, voice and messaging APIs that compete with Breeze's wholesale voice, mobile data aggregation and SMS broadcasting products.
• Avaya (formerly OneCloud): Enterprise PBX and unified communications vendor whose SIP trunking and cloud offerings compete with Breeze's hosted PBX and SIP trunking wholesale proposition.
• RingCentral: Global UCaaS leader selling cloud phone and contact-center solutions; competes with Breeze Teams Voice and hosted 3CX for Australian SMB unified communications deals.
• Cisco (BroadWorks / Webex Calling): Major UCaaS/PBX vendor; BroadWorks underpins much of the wholesale voice ecosystem and Webex Calling competes with Breeze Teams Voice and hosted meeting room solutions.

Emerging players

• 3CX (technology partner / competitor): Global hosted PBX platform that Breeze is a Platinum Partner for; it competes in the same Australian SMB phone-system category via its own partner network and direct cloud offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Breeze Connect